46
IM 702915-01EN
6. Troubleshooting
• If damage is suspected, check “Before Sending the Instrument for
Repair” before contacting your nearest YOKOGAWA dealer.
• If no waveform is displayed even after performing demagnetization
and zero adjustment, the instrument may be damaged. Contact your
nearest YOKOGAWA dealer.
Before Sending the Instrument for Repair
Symptom
Check and Corrective Action
No waveform is
displayed on the
connected waveform
measuring instrument.
• Perform demagnetization and zero adjustment again.
• Verify that the waveform measuring instrument’s input
coupling is set to DC. If this does not resolve the issue,
the instrument may be damaged. Have it repaired.
A resonant sound is
emitted by the sensor
head.
A resonant sound may be emitted depending on the
amplitude and frequency of the current being measured.
It may also be emitted during demagnetization. This
does not affect measurement.
The resonant sound
emitted by the sensor
head has grown louder.
The spacing between the upper and lower sensors
may be have widened. The sensor characteristics may
change, so we recommend calibrating the sensor.
The positive and
negative sides of
demagnetization
waveform are
asymmetric.
This is not a malfunction. After demagnetization and zero
adjustment, verify that the zero position of the waveform
measuring instrument is at the correct position.
Demagnetization and
zero adjustment do not
complete normally.
Demagnetization and automatic zero adjustment cannot
be performed in the following circumstances: Perform
the following corrective action, and then perform
demagnetization and zero adjustment again.
Condition
Corrective Action
The JAW UNLOCKED LED
is lit.
Lock the sensor head.
(Press the opening
lever until the JAW
UNLOCKED indicator
turns off.)
The OVERLOAD LED is
blinking.
Remove the instrument
from the conductor being
measured.
A current of 0.5 Arms or
higher was detected.
If demagnetization and zero adjustment do not complete
normally even when current is not being measured, the
instrument is broken. Have it repaired.