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3. If the product displays any defect within the specified warranty period and
such defect is not excluded under clause 4 below, YINKMAN will either repair
or replace the product using new or reconditioned products or parts, at its
sole discretion. In the event that YINKMAN decides to replace the entire
product, this Limited Warranty shall apply to the replacement product for the
remaining warranty period of the product replaced.
4. Upon validation of the warranty claim, the repaired or replacement product
will be sent to the user with the freight prepaid.
5. Warranty claims other than those indicated above are expressly excluded.
IMPORTANT
YINKMAN asks that you retain your purchase
receipt. This is the proof of your date of purchase
from which the applicable Limited Warranty period
shall begin to run. If you are unable to present your
purchase receipt, YINKMAN cannot process your
request for warranty repair as there is no proof that
the claim is within the applicable warranty period.
2. Warranty Service; Return Authorization Number
1. The initial stage of our warranty service, and the best way to find a solution, is
to check if the problem can be resolved by our Online Support Service. If you
are not able to resolve your issue through this route and you need to request
warranty service, please contact us through our online request form to
request for a Return Authorization (RA) Number. All requests must be
accompanied by a description of the problem, the serial number of the
product and a copy of the original sales or purchase receipt.
2. No warranty return shall be accepted without a valid RA number.