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Yeastar Technology MyPBX U100, Administrator'S Manual

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MyPBX  U100/U200 Administrator  Guide 

 

                

 

20/195 

beyond a single traditional LAN to a group of LAN segments, given specific 
configurations. 
 

Note:   
MyPBX U100&U200 is not the VLAN server, a 3-layer switch is still needed, 
please configure the VLAN information there first, then input the details in 
MyPBX, so that the packages via MyPBX will be added the VLAN label before 
sending to that switch. 

 

Figure 5-4 

 
1) VLAN Over LAN 
 
·NO.1 
Click the NO.1 you can edit the first VLAN over LAN. 
 
·VLAN Number 
.The VLAN Number is a unique value you assign to each VLAN on a single device. 
 
·VLAN IP Address 
Set the IP Address for MyPBX VLAN over LAN. 
 
·VLAN Subnet Mask 
Set the Subnet Mask for MyPBX VLAN over LAN. 
 
·Default Gateway 
Set the Default Gateway for MyPBX VLAN over LAN 
 
·NO.2 
Click the NO.2 you can edit the first VLAN over LAN. 
·VLAN Number 

Summary of Contents for MyPBX U100

Page 1: ...MyPBX U100 U200 Administrator Guide Version 15 19 0 23 Yeastar Information Technology Co Ltd...

Page 2: ...Status 15 5 System 16 5 1 Network Preferences 16 5 1 1 LAN Settings 16 5 1 2 WAN Settings 18 5 1 3 DHCP Server 19 5 1 4 VLAN Settings 19 5 1 5 VPN Settings 22 5 1 6 DDNS Settings 23 5 1 7 Static Rout...

Page 3: ...d Routes 96 6 5 Audio Settings 102 6 5 1 Custom Prompts 102 6 5 2 Music on Hold Prompts 103 6 5 3 System Prompts Settings 104 6 6 Basic Settings 105 6 6 1 General Preferences 105 6 6 2 Business Hours...

Page 4: ...DIX A FAQ 145 APPENDIX B How to Configure External Storage 145 APPENDIX C How to Configure NAT Setting 147 APPENDIX D How to Use Auto Provision 149 APPENDIX E How Do I Configure Distinctive Ring Tones...

Page 5: ...Out Integrated built in packet capture tools Auto provision Interactive Voice Response IVR Blacklist Intercom Zone Intercom BLF Support L2TP Blind Transfer LDAP Call Back Mobility Extension Call Deta...

Page 6: ...MyPBX U100 U200 Administrator Guide 6 195 URL of U100 http www yeastar com products MyPBX U100 asp URL of U200 http www yeastar com Products MyPBX U200 asp...

Page 7: ...1 2 Hardware Specifications 1 2 1 Exterior Appearance Front Panel Figure 1 1 MyPBX U100 U200 Front Panel No Indication 16 Green LEDs 16 RJ11 ports Console port RJ45 WAN LAN port USB 2 0 port Audio in...

Page 8: ...net ports with RJ45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected che...

Page 9: ...the MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100V 240V AC power outlet 2 Chec...

Page 10: ...are configuring MyPBX please use the default settings as below your PC should be in the same local network with MyPBX IP Address http 192 168 5 150 Username admin Password password In this example th...

Page 11: ...Figure 3 3 Note MyPBX firmware upgrade follow up Reboot the device twice to make the new firmware take effect Clean the cache and cookies of the browser before login There is a compatibility issue wit...

Page 12: ...MyPBX U100 U200 Administrator Guide 12 195 Figure 3 4 Figure 3 5...

Page 13: ...e status of extensions trunks network and system information 4 1 Line status In this page we can check the status of extensions and trunks 4 1 1 Extension Status Figure 4 1 MyPBX Status Description Ex...

Page 14: ...Service Provider Status OK Successful registration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed FXO Trunk Status Idle The port is idle Busy The port is...

Page 15: ...check the status of MyPBX system including the hardware firmware version and the network status of LAN and WAN ports 4 2 1 System Info In this page we can check the hardware firmware version or the d...

Page 16: ...6 195 Figure 4 4 5 System Click to access In this page we can configure the network settings firewall settings storage management and some other preferences like firmware update and hot standby 5 1 Ne...

Page 17: ...lt is 8022 you change it to another one Enable FTP Users will be able to log in MyPBX via FTP if FTP is enabled You can access FTP resource on MyPBX via Windows explorer or web browser FTP default use...

Page 18: ...c IP address from your ISP perform these steps Step1 Select DHCP as the WAN Connection Type Step2 Click Save button to save the settings Step3 Reboot the device Step4 Check the WAN s Status Status Net...

Page 19: ...ton to save the settings Step5 Reboot the device Step6 Check the WAN s Status Status Network status 5 1 3 DHCP Server Dynamic Host Configuration Protocol DHCP is a network protocol that enables a serv...

Page 20: ...packages via MyPBX will be added the VLAN label before sending to that switch Figure 5 4 1 VLAN Over LAN NO 1 Click the NO 1 you can edit the first VLAN over LAN VLAN Number The VLAN Number is a uniqu...

Page 21: ...he VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN over WAN VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN over WAN Defa...

Page 22: ...authorized persons from reading the information transmitted The VPN can be used to send any kind of network traffic securely MyPBX supports OpenVPN IPSec and L2TP Figure 5 5 Enable OpenVPN Import VPN...

Page 23: ...ser name the DDNS server provides you Password User account s password Host Name Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP ad...

Page 24: ...uting metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go throu...

Page 25: ...irewall Figure 5 8 In the Firewall tab you can check firewall configuration and alert settings By clicking the relevant button you can enter the configuration page directly Service Figure 5 9 Security...

Page 26: ...tect the device Disable Ping Enable this item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there...

Page 27: ...ess for this rule The format of IP address is IP mask E g 192 168 5 100 255 255 255 255 for IP 192 168 5 100 E g 216 207 245 47 255 255 255 255 for IP 216 207 245 47 E g 192 168 5 0 255 255 255 0 for...

Page 28: ...be handled per unit time For example if you configure it as below Port 8022 Protocol TCP Rate 10 min Then it means maximum 10 TCP connections can be handled in 1 minute The 11th connection will be dr...

Page 29: ...2 IP blacklist The blocked IP address will display here you can delete it as you wish 5 2 4 AMI Settings The Asterisk Manager Interface AMI is a system monitoring and management interface provided by...

Page 30: ...rface 5 2 5 Database Grant U100 U200 are using MySQL database from 14 18 0 22 The 3rd party software can access MySQL via internet Before that you need to grant the authority to the database user Afte...

Page 31: ...hone notification Number The numbers could be set for alert notification users can setup multiple extension and outbound phone numbers Please separate them by Example 500 9911 if the extension has con...

Page 32: ...ject of the alert email Email Content Text content supports predefined variables Variable names and corresponding instructions are as follows HOSTNAME Host name LOCALIP Local IP address SOURCEIP Attac...

Page 33: ...33 195 Figure 5 19 2 WEBLOGIN Web Login Alert Notification Enter the password incorrectly five times to login MyPBX Web interface will be considered as an attack the system will limit the IP login wi...

Page 34: ...1 LDAP Server LDAP is used as a phone book on MyPBX so that you can search a key word from your IP phone The key word can be a name a mobile number an email or other words in the phonebook Note It req...

Page 35: ...de for this LDAP e g dc pbx dc com PBX Node A pbx node for this LDAP e g ou pbx dc pbx dc com User Name A user for this LDAP e g cn admin dc pbx dc com Password A password used to access LDAP 2 Add Co...

Page 36: ...USB Devices Management You can format clean up or remove the USB device here Note Please check if you need to back up these files before formatting or clearing up the USB device Don t power off the d...

Page 37: ...e 5 24 File Sharing Before external storage can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the s...

Page 38: ...ored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network share Leave this blank if it is no...

Page 39: ...strength It is recommended that you use numbers upper case letters and lower case letters to increase the security When you log in MyPBX using admin account you can enable user and cdr account also yo...

Page 40: ...change the password select cdr in User enter the old password and new password and click Save The system will then prompt you to re login using your new password After you enter the new password MyPB...

Page 41: ...Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file name then click start to update th...

Page 42: ...rypted with file format bak Notes 1 Only configurations custom prompts will be backed up the voicemail and recording files are not included 2 When you have updated the firmware version it s not recomm...

Page 43: ...ng Any power interruption during this time could cause damage to the system 5 5 6 Hot Standby Redundancy is achieved by using duplicate hardware and software installations and synchronizing data and o...

Page 44: ...uring the SMS list please make sure the SIM and GSM UMTS modules are installed well Figure 5 37 Mode Primary means the main unit Secondary means the standby unit Secondary Primary Hostname If this uni...

Page 45: ...nit through this IP address Down Notification The way of informing customer that the system down Keep Alive Every 2 seconds a package will be sent from one unit to another which can test whether they...

Page 46: ...s After configuring the MyPBX we can make or receive calls as scheduled 6 1 Extensions In this page we can configure the extensions details and provision the supported models automatically 6 1 1 FXS V...

Page 47: ...number please delete it first then recreate it again 1 General Figure 6 3 Extension The numbered extension e g 1234 that will be associated with this particular User Phone Port The extension correspo...

Page 48: ...l recognize a second event If a second event occurs in less time than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000 ms and it can be configured in...

Page 49: ...not be available DND Don t Disturb User Web Interface Check this option to allow the user to login to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users...

Page 50: ...l be disabled Enable Mobility Extension Enable to feature Mobility Extension Number When you dial the server with this number the mobile gets the permission of the extension For example dialing the ot...

Page 51: ...0 and dial feature codes 501 to start monitoring when 501 is in a call If 500 choose normal spy it should dial 90501 to start monitoring If 500 choose whisper spy it should dial 91501 to start monitor...

Page 52: ...extension sends and receives calls using the VoIP protocol IAX Extension The numbered extension e g 1234 that will be associated with this particular User Phone Password The password for this extensio...

Page 53: ...cemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature 4 Group Pickup Group If this extension b...

Page 54: ...all s support of SIP and or RTP ports Qualify Send check alive packets to IP phones Enable SRTP Enable extension for SRTP RTP Encryption Transport This will be the transport method used by the extensi...

Page 55: ...sion can be configured here The administrator can configure Follow Me option for this extension If you want to transfer the call to an outbound number please follow the dial pattern of outbound route...

Page 56: ...er so that it can match an outbound route to dial the mobility extension For example if you set the prefix to 9 it will send 9 mobility extension number to the outbound route 11 Spy Settings MyPBX all...

Page 57: ...t with these models Yealink T12 T18 T19 T20 T21 T22 T26 T28 T32 T38 T41 T42 T46 W52P VP530 VP 2009 Snom 300 320 360 370 Polycom IP 6000 IP 7000 IP 32X IP33X IP430 IP450 IP550 IP560 VVX1500 Cisco IP794...

Page 58: ...and firmware upgrade Note if firmware download server is enabled IP phone will update the firmware automatically according to the version and server you have configured during the provision process F...

Page 59: ...e Friends Family Work Colleagues list Nick Name You can set a nick name for this number Favorite Only works with snom phone Organization Input the organization of this contact Only works with snom pho...

Page 60: ...works with snom phone Office Number Input the office number here Mobile Number Input the mobile number here Home Number Input the home number here Sub Number Add sub number of this contact Only works...

Page 61: ...phonebooks of the IP phone will be replaced automatically if the phonebooks are configured in this way 6 1 2 4 Configure phone Let s take provisioning Yealink as an example There are two modes to crea...

Page 62: ...an extension already in an active call Key as Send Configure a key as the send key you choose or disable this feature Auto redial Enable or disable the auto redial for the IP Phone Auto answer Enable...

Page 63: ...MyPBX U100 U200 Administrator Guide 63 195 Figure 6 14 3 Memory key settings In this page we can configure the DSS keys of the IP phone one by one Figure 6 15...

Page 64: ...all the supported IP phones and display them We can click the MAC address of an IP phone and input the corresponding information in the pop up window like figure 6 13 Figure 6 17 6 1 2 5 Upload a fil...

Page 65: ...RI Trunk Basic Rate Interface BRI 2B D 2B1D is an Integrated Services Digital Network ISDN configuration intended primarily for use in subscriber lines similar to those that have long been used for pl...

Page 66: ...E g BriTrunk1 Signaling Signaling method BRI CPE ISDN BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point BRI NET ISDN BRI in NET mode and Point to Point BRI N...

Page 67: ...in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Indication Tells how Device should indicate Busy and Congestion to the swit...

Page 68: ...ix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you...

Page 69: ...ialing Number DOD Direct Outward Dialing Number Associated Extension The extension making call out via BRI Trunk will display the associated DOD Add DOD Add DOD for one associated extension Add Bulk D...

Page 70: ...public circuit switched telephone networks Figure 6 23 Click edit to configure more details Figure 6 24 Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rul...

Page 71: ...usy Pattern specified MyPBX will accept any regular sound silence pattern that repeats Busy Count times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the ton...

Page 72: ...United States v23_UK suitable in the UK v23_Japan suitable in Japan v23 Japan pure suitable in Japan DTMF suitable in Denmark Sweden and Holland Caller ID Detection For FXO trunks this option forces...

Page 73: ...he service provider trunk which doesn t need the use name and password for authorization when you have bought a trunk from provide with IP address only please choose service provider trunk Figure 6 26...

Page 74: ...P protocol SIP Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc E g yeastar Hostname IP Service provider s hostname or IP address 5060 is t...

Page 75: ...sed on this trunk Inbound calls are not counted against the maximum Set as 0 to specify no maximum Caller ID Specify the caller ID to use when making outbound calls over this trunk The caller ID set i...

Page 76: ...re configuring this please make sure the provider supports this feature Associated Extension The extension making call out via SIP Trunk will display the associated DOD Add DOD Add DOD for one associa...

Page 77: ...sends and receives calls by using the VoIP protocol IAX Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc E g yeastar2 Hostname IP Service...

Page 78: ...set in the extension page will override the caller ID setting in the VoIP trunk page Please note that not all the service providers support this feature Contact your service provider for more informa...

Page 79: ...rovider In this page we can configure Service Provider You can add Service Provider as required And also you can delete multiple trunks at once by ticking the checkbox as required Figure 6 31 Below is...

Page 80: ...on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Codecs Define the codec for this sip trunk and its priority Note codec can only display when editing...

Page 81: ...Bulk DOD Add bulk DOD for bulk extensions in ascending sequence with the Begin DOD you fill in For example if the Associated Extensions are 100 101 102 103 104 105 with Begin DOD as 5500100 the corres...

Page 82: ...ound route is 64 2 If the dial patterns are the same in several routes MyPBX will choose the available routes from top to the last one 3 When you have created a new extension please edit the outbound...

Page 83: ...Long Distance Password The route password can be used to protect this route from being accessed without a password You can choose one of the passwords in the PIN list that you can click the Pin Setti...

Page 84: ...as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digit phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a...

Page 85: ...6 37 2 Add new speed dial Source Number The speed dial number Destination Number The number you want to call E g the source number is 123 The destination number is 5503305 The prefix number is 99 You...

Page 86: ...Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press 0...

Page 87: ...nsion number to reach the IVR from internal extensions Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that the select...

Page 88: ...to a ringgroup Connect to IVR Connect the call to an IVR Connect to Conference Room Connect the call to a conference room Connect to DISA Connect the call to a DISA Connect to Queue Connect the call...

Page 89: ...for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported Note follow me feature in extension page will not take effect w...

Page 90: ...n the extension in the Ring group is called the associated mobility extension will ring simultaneously Beforehand the option of Rings Simultaneously should be ticked in the extension settings Seconds...

Page 91: ...d to deliver top tier customer service Figure 6 42 Call queues allow calls to be sequenced to one or more agents Note 1 Dial Queue number to log in or Queue number to log out the queue For example if...

Page 92: ...MyPBX U100 U200 Administrator Guide 92 195 Figure 6 43 Queue Name A name for the Queue...

Page 93: ...answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Remembers whe...

Page 94: ...allers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has no agents...

Page 95: ...hold meetings Conference agents can dial to access to the settings options and the admin can kick the last user out and can lock the conference room Extension This is the number dialed to reach this...

Page 96: ...e hours or outside office hours Figure 6 46 There is a default inbound route for all the trunks and set IVR as the destination you can edit it or create a new one for your demands or you can delete mu...

Page 97: ...te E g pstnin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern matching t...

Page 98: ...ber Caller ID Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of num...

Page 99: ...ice Hours Select one defined business days office hours Office Hours Destination Configure where to route the incoming calls during office hours End Calls Route the incoming calls to end calls the sys...

Page 100: ...lls will be routed during Holidays Holiday Select which defined Holiday to use When a time is defined in both Business Days and Holidays it will be treated as Holidays Destination Configure where to r...

Page 101: ...an attachment Note If you want to receive faxes with custom Email address the SMTP settings of Voicemail Settings should be configured successfully in advance If you want to receive faxes with E mail...

Page 102: ...ge you can also play it directly to confirm if it s a valid one you can also download it and save it as an backup Figure 6 48 1 Record new Prompt Figure 6 49 The administrator can record custom prompt...

Page 103: ...st not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s 6 5 2 Music on Hold Prompts In this page we can upload the mu...

Page 104: ...language you need MyPBX can support American English Australian English Chinese Dutch French Canadian French German Greek Hungarian Italian Polish Portuguese Brazilian Portuguese Russian Spanish Mexi...

Page 105: ...cemail settings 6 6 1 General Preferences In this page there are some general settings of MyPBX Figure 6 54 1 General Ring Timeout Number of seconds to ring a device before handling the call as per th...

Page 106: ...caller call out with GSM UMTS trunks the caller will only hear the virtual ring back tone generated by the system before callee answers the call Distinctive Caller ID When incoming calls are routed f...

Page 107: ...ling when transfer a call by follow me settings Invalid Phone Number Prompt Configure the prompt when the dialed phone number is invalid Busy Line Prompt Configure the prompt when the dialed phone num...

Page 108: ...Holidays is used to control the incoming calls we can configure it in this page Figure 6 55 1 General Enable Business Hours disable Business Hours 2 Others Enable Office Closed Timing By dialing 81 81...

Page 109: ...You can setup the holidays here If a time period is configured as both Holidays and office hours it will be treated as Holidays 6 6 3 Feature Codes There are many feature codes available in MyPBX whic...

Page 110: ...g Attended Transfer Timeout The timeout value of transferring a call Blind Transfer Users may blind transfer an incoming call by dialing 03 on their phone 03 is the default setting Call Pickup Users m...

Page 111: ...ne the time in seconds that a call can be parked before it is recalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forwarding defaults by cal...

Page 112: ...forward all calls to this number Note Users may activate Forward to number by dialing 74 phone number E g by dialing 74501 all calls will be forwarded to extension 501 Forward to Voicemail Users may...

Page 113: ...of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller will be prompted to press 5 before leaving a message Op...

Page 114: ...ed the Caller ID of the party that left the message will be played back before the voicemail message begins playing Announce Message Duration If this option is set the duration of the message in minut...

Page 115: ...efault value is 25 Use SSL TLS to send secure message to server If the server of sending email needs to authenticate the sender you need to select the check box Note Must be selected for Gmail or exch...

Page 116: ...efault is 5060 TLS Port Port used for SIP registrations The default is 5061 TLS Verify Server When using MyPBX as a TLS client whether or not to verify server s certificate It is No by default TLS Ver...

Page 117: ...ming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send...

Page 118: ...r allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP c...

Page 119: ...55 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system the options for this setting are as follows Yes Use NAT Ignore address...

Page 120: ...ion format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well...

Page 121: ...alue 5 T 38 Figure 6 63 Re invite SDP Not Add T 38 Attributes If set to Yes SDP in re invite packet will not add T 38 attributes Error Correction Re invite SDP T38FaxUdpEc T38 Max Bit Rate Set T38 Max...

Page 122: ...ystem security configuration please refer to APPENDIX I MyPBX Security Configuration Guide Pedantic Enable pedantic parameter Default no Alwaysauthreject If enabled when MyPBX rejects Register or Invi...

Page 123: ...n or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America which provides very good voice quality and...

Page 124: ...itting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 Note If you would like to use G 729 please enter your license 6 7 3 Blacklist Blacklist is used to block...

Page 125: ...ill call the number with its outbound route Note 1 If you d like to use callback feature please make sure it s enabled on the inbound route setting panel 2 No callback rules needed to be set if the tr...

Page 126: ...from number 123456789 into MyPBX the caller ID is 0123456789 but you can only call 123456789 successfully from MyPBX trunk You should configure number 0123456789 as the call back number and strip 1 d...

Page 127: ...allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as if they were using one of the extensions attached to the telephone switch To u...

Page 128: ...list Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number The default is 10 seconds Digit Timeout The maxi...

Page 129: ...ss restricted features such as Outbound Routes Figure 6 74 1 Options Access Code Dial this code to access PIN Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Prompt the ca...

Page 130: ...rtain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number The system administrator can also configure you to have to enter a PIN before making...

Page 131: ...l not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other S...

Page 132: ...will make paging duplex allowing all users in the group to talk and be heard by all Answer If it sets yes any user in the group will talk with the caller when they press If it sets no users in the gr...

Page 133: ...s are installed SMS feature is supported 1 Enable SMS to Email Figure 6 80 If you enable this as soon as the GSM UMTS trunks receive a short message MyPBX will send the text of this message to the ema...

Page 134: ...you can use a custom country code which makes it more flexible Receive mails every The interval time of receiving mails from POP3 server Access Code This PIN code is used to verify the subject of the...

Page 135: ...ve Server Port If you want to know more about Email to SMS please refer to APPENDIX F 6 7 10 Certificates MyPBX can support TLS extension Before you register TLS extension on IP phone you should uploa...

Page 136: ...og captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller ca...

Page 137: ...og Save debug information up to 2 log files Packets Capture Tool This feature is used to capture packets for technician Integrate packet capture tool Wireshark in MyPBX Users also could specify the de...

Page 138: ...cts your PC and IP phones With MyPBX Client you can perform various operations including check extension status manage contacts voicemails and CDR of extension realize click to call and call popup sen...

Page 139: ...link below http www yeastar com Solutions Billing_System_Solution asp 8 4 Hotel Module MyPBX Hotel Module is designed for inns and hotels The features include Room Status Booking Check In Check Out Wa...

Page 140: ...local PSTN GSM UMTS Trunk GSM UMTS ports of MyPBX connected to GSM UMTS Network BRI Trunk BRI ports of MyPBX connected to ISDN provider What are FXO and FXS FXS Foreign exchange Station is an interfa...

Page 141: ...dial 0 through the VoIP Trunk 1 Add VoIP Service Provider Before we do add this please make sure you have a VoIP Trunk account Trunks VoIP Trunk SIP Trunk Enter your account information on this page a...

Page 142: ...will have their first digit stripped off digit 0 and will be sent to the SIP Trunk Figure 10 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and...

Page 143: ...ute to the IVR In the IVR itself let s configure digit 0 to route the call to extension 300 and digit 1 to route the call to ringgroup 1 Add IVR To add a new IVR go to IVR Create New IVR Figure 10 4 2...

Page 144: ...MyPBX U100 U200 Administrator Guide 144 195 Figure 10 5...

Page 145: ...SIP extensions info on the T28 IP phones Display Name 501 User Name 501 Register Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to other extension Q2 How do I...

Page 146: ...n set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 Figure B 1 Set up share Properties Step 2 Enter the new fold...

Page 147: ...ser name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not required Open y...

Page 148: ...port range as UDP ports Next log in MyPBX Web GUI go to PBX Advanced Settings SIP Settings NAT External IP Address your router s public IP address External Host your router s domain External Refresh...

Page 149: ...the network settings should be configured according to Figure C 3 Figure C 3 Now MyPBX has been configured as a public IP so there is no need to configure NAT again just leave all settings in NAT bla...

Page 150: ...MyPBX U100 U200 Administrator Guide 150 195 Figure D 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interface System Network Preferences DHCP Server Enable DHCP Server Figure D 2...

Page 151: ...eb interface PBX Extensions Phone Provisioning Add Phone Figure D 3 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Line Extension Lab...

Page 152: ...ct the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enabled so you can skip this step to step 5 If the DHCP is disabled please follow below step to enable it e...

Page 153: ...stinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone For example you may enter Family E g Yealink s IP phone FigureE 1 St...

Page 154: ...MyPBX U100 U200 Administrator Guide 154 195 FigureE 2 Step3 Finish...

Page 155: ...to the subject of the email Example 1 Send message with no PIN code and default GSM UMTS port Format phonenumber If the subject is 12345678 the text of this email Welcome to Yeastar will be sent to n...

Page 156: ...e GSM trunk 987 is the PIN code set by administrator Figure F 3 4 Send message with PIN code and specified GSM UMTS port Format 500 pincodenumber port portnumber phonenumber If the subject is 500 987...

Page 157: ...fine the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider E1 trunks BRI trunks or SIP trunks need to b...

Page 158: ...ly one or equal the count of the DID number Destination If you don t set the extension you can set the destination of the call here Example 1 Step1 You set the DID number 5503XXX in this example Step2...

Page 159: ...Step2 You set the Extension 6001 6099 in this example The configuration of this example means when the incoming call with DID number 6001 to 6099 will go to the destination 6001 to 6099 number 6001 t...

Page 160: ...MyPBX U100 U200 Administrator Guide 160 195 Figure G 3 APPENDIX H How to Use BLF Key to...

Page 161: ...IP Phone Follow the steps to do the configuration with your Yealink phone 1 We want to choose pstn1 or pstn2 to call out Figure H 1 2 Configure the IP Phone Figure H 2 Test When you press DSS Key 1 2...

Page 162: ...y This guide will introduce the highest defense level in MyPBX and we strongly recommend that you configure firewall and other security options according to this guide to prevent the attack fraud and...

Page 163: ...SH on LAN Settings Page 2 1 Disable SSH Select LAN Settings Enable SSH If external debugging isn t required please select No Figure I 3 2 2 Change the default password for SSH We can use the Linux com...

Page 164: ...MyPBX U100 U200 Administrator Guide 164 195 Figure I 4 2 The default username is root and the default password is ys123456 Figure I 5 3 Use command passwd to change the root s password Figure I 6...

Page 165: ...uide 165 195 3 Security Configuration for Extensions 3 1 Change the default SIP Port PBX Basic settings SIP Settings General UDP Port Figure I 7 3 2 Disable guest calls PBX Basic settings SIP Settings...

Page 166: ...nsions FXS VoIP Extensions VoIP Extensions General VoIP Settings Figure I 9 3 4 Set a robust password and enable IP restriction for extensions 1 Set a new extension password at a higher security level...

Page 167: ...ckup and restore page before you go ahead In the case that you lock the device you can reset to factory default and restore the previous configurations The example rules below work with MyPBX firmware...

Page 168: ...could be as below Name LocalNetwork Protocol BOTH Port 1 65535 IP 192 168 5 0 255 255 255 0 Action Accept Figure I 13 Step 3 Create common rules to accept remote extensions or remote administrators if...

Page 169: ...o blacklist rules Auto blacklist rules the Server would add the IP address to the blacklist automatically if the number of the packets it sends exceeds the rule you configured Add two auto blacklist r...

Page 170: ...trunk this rule is not required And if the RTP IP address of VoIP trunk and Registration IP address of the VoIP trunk are different we need to create a rule to accept the RTP IP address too Add a rule...

Page 171: ...mple if the remote access IP is 110 5 14 6 and the port is 80 the configuration could be as below Name RemoteHTTP Protocol TCP Port 80 80 IP 110 5 14 6 255 255 255 255 Action Accept Figure I 19 Step 7...

Page 172: ...p 8 Add other firewall rules by yourself For example if you are using features related to email you should add the firewall rules for the SMTP server and POP3 server Step 9 Enable Drop all If this fea...

Page 173: ...nistrator Guide 173 195 Step 10 The Configuration of firewall settings is completed See the figures below Figure I 22 Figure I 23 Step 11 Define the authorized data transmitting rate and drop all othe...

Page 174: ...t as soon as the transmitting beyond the define rate the IP will be added into blacklist automatically This is useful for remote extension that is using dynamic IP address Remove all the IP blacklist...

Page 175: ...o auto IP Blacklist and notify the user if it match the protection rule Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below P...

Page 176: ...user Example Configure to notify extension 500 outbound number 5503301 and E mail alert yeastar com configuration could be as below Phone Notification Settings Phone Notification Yes Number 500 55033...

Page 177: ...MyPBX U100 U200 Administrator Guide 177 195 Figure I 27 APPENDIX J How to Set Up Auto...

Page 178: ...vice with the correct format 1 Activate Call Recording Call Recording enables all your inbound and outbound phone calls to be recorded The system would detect any call conversation and record them aut...

Page 179: ...kies of the browser before login There is a compatibility issue with IE11 Configure IE11 browser Compatibility View Settings add MyPBX IP address and check Display Intranet sites in Compatibility View...

Page 180: ...MyPBX U100 U200 Administrator Guide 180 195 Figure J 5...

Page 181: ...correct system will prompt you to format it So click the Format USB button After that the prompt will disappear as Figure J 7 below shows Figure J 7 1 USB Device information In this page we can check...

Page 182: ...ner until the used space is smaller than 85 2 Every second of a call recording uses about 8 KB space The following shows the storage capacity of USB device and its relevant recording hours Storage Cap...

Page 183: ...being recorded If you tick the option Written to the Recording file the prompt will also be recorded 2 Apply To Trunks Recording When ticked all calls through the selected trunks will be recorded Exte...

Page 184: ...r showed on the network Figure J 10 For WIN 7 Vista user please modify the registry before checking the shared file Step1 Start Run regedit Step2 Modify the value of HKEY_LOCAL_MACHINE SYSTEM CurrentC...

Page 185: ...100 U200 Administrator Guide 185 195 Figure J 11 Figure J 12 If you change the password of the share folder the network users may not be able to check the shared files then Please ask the network user...

Page 186: ...or here Figure J 13 4 3 Network Disk Settings The Network Disk feature is used to extend storage space If Storage Location is set to Network Disk the call recording files created will be moved to the...

Page 187: ...or Guide 187 195 Figure J 14 Figure J 15 Before network disk can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up pl...

Page 188: ...ct to Network Disk tab Figure J 17 Running Status It will show the status of Network disk Net Disk Host IP Change this to the IP address of the computer where files will be stored Net Disk Share Name...

Page 189: ...ord The password used to log into the network share Leave this blank if it is not required If the configuration is correct you will see the Network Disk information Figure J 18 Then make some calls th...

Page 190: ...Recording numbers allowed to check The number of recordings that users can check Enter 0 or leave this blank empty the number will not be limited Enter 3 for example the manager can check the latest 3...

Page 191: ...But log in that of 102 or 103 you can t find the auto recordings since it doesn t have permission Figure J 21 5 Report 5 1 Record Logs You can check all of the recordings of calls made through MyPBX w...

Page 192: ...o search the recording by Start Date to End Date Extension Trunk Duration and Communication Type The Recording List You can check the ID Time Callee Caller Trunk Duration second and Communication Type...

Page 193: ...that you can search a key word from your IP phone Here we take Yealink T 28 IP phone as an example 1 Configuration on MyPBX Tick the option of Enable LDAP and use default configuration in the other fi...

Page 194: ...n dc yeastar dc com Password the password you have set on MyPBX Max Hits 50 LDAP Name Attributes cn sn displayName LDAP Number Attributes telephoneNumber homePhone mobile mail departmentNumber LDAP Di...

Page 195: ...MyPBX U100 U200 Administrator Guide 195 195 Figure K 3 If you enable the LDAP Lookup for PreDial Dial you can use LDAP feature either in PreDial Dial page or by pressing DSS Key Finish...

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