TO ANSWER INCOMING CALL: Press
TALK/ANSWER
key.
TO ANSWER A SECOND CALL AND PLACE FIRST CALL ON HOLD: Scroll to new call.
+
Press
ACCEPT
Softkey
TO SWITCH BETWEEN CALLS: Press
SWAP
Softkey.
TO PLACE A CALL: Press T
ALK/ANSWER
key and enter phone number.
TO PLACE A SECOND CALL: Press
NEW CALL
Softkey
+
Enter number
+
Press
TALK/ANSWER
key
TO DISCONNECT FROM A CALL: Press
END
Softkey or
POWER/OFF
Key
TO PLACE A CALL ON SPEAKER: Press
SPEAKER
key
+
TO TAKE A CALL OFF SPEAKER: Press
SPEAKER
key
MUTE: Press
MUTE
key. Display will indicate call is muted.
+
TO UNMUTE A CALL: Press
MUTE
key again
HOLD: Places a caller on hold for you to retrieve.
+
TO HOLD CALL: Press
OPTIONS
Softkey
+
Select
HOLD
+
TO RETURN TO CALLER: Press
RESUME
Softkey
CALL PROCESSING
TO RETURN TO CALLER: Press
END
Softkey.
CONFERENCE: Allows three-way conferencing (with call on line).
+
Press
NEW CALL
Softkey.
+
Enter second number.
+
When second person answers, announce conference
+
Press
OPTIONS
Softkey
+
Select
CONFERENCE
to join all parties.
TRANSFER: Connect your call to someone else (with call on line)
Announced
+ Press TRANSFER key(call holds).
+ Enter extension number and press OK key.
+ Wait for party to answer and announce call.
+ Press TRANSFER.
Blind
+ Press TRANSFER (call holds).
+ Enter extension number.
+ Press TRANSFER.
Need support? Connect with us at
or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
