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The Basics 

The Yealink W56H Handset has the following features: 

 

Display 

 

Softkeys - Perform the functions that appear directly above them on the display. The 

functions of the softkeys are contact sensitive, meaning they change depending on 

current activity. 

 

Talk button 

 

Voicemail button 

 

Navigation Arrows

 - By pressing Up or Down, Left or Right, you can scroll through 

the options and lists from the display. These keys also function as a fast way to 

navigate to many functions such as placed calls, received calls, and directory contacts. 

 

OK or “Enter” button 

 

Feature Keys 

The feature keys are the ones that you will use most often. They include the following: 

Talk Button

 – Press the Talk button to place a call after dialing a phone number or when answering incoming ca  

End Button

 – This key enables you to end an active phone call or reject an incoming call. 

Speakerphone Key

 – This key is used to place and receive calls using the speakerphone. 

Summary of Contents for W56H

Page 1: ...options and lists from the display These keys also function as a fast way to navigate to many functions such as placed calls received calls and directory contacts OK or Enter button Feature Keys The...

Page 2: ...nswer an incoming call while on an active call 1 Scroll to the incoming call and press the Accept softkey The first call is automatically placed on hold To retrieve the first call 1 Press the Swap sof...

Page 3: ...al the receiving party and press OK 3 Once the receiving party answers announce the call 4 To complete the transfer press the Transfer or TRAN button again Direct to Voicemail Transfer A Direct to Voi...

Page 4: ...tkey 2 Scroll to Call Features 3 Select Call Forward 4 Select the type of forwarding option you would like to enable o Call forwarding always o Call forwarding no answer o Call forwarding busy 5 Tap t...

Page 5: ...be viewed by using the navigation arrows To see recently placed and received calls 1 Press the History button 2 To scroll through the list press the Down arrow 3 To dial a number scroll to the desire...

Page 6: ...If you forget your voicemail passcode please contact your system administrator to have it reset SCA The SCA softkey or Shared Call Appearance allows you to see lines of each handset paired to a base...

Page 7: ...tton to enter the main menu 2 Select Settings 3 Then select Telephony 4 Scroll down to select Incoming Lines 5 Enter the default system pin 0000 and press the Done softkey Please contact your system a...

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