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To mute or un-mute a call:
1. Press
to mute the microphone or press it again to un-mute the microphone during a call.
To place a call on hold:
1. Press
or tap
Hold
during an active call.
To resume the held call, do one of the following:
- If there is only one call on hold, press
or tap
Resume
.
- If there is more than one call on hold, tap the call you want to resume, and then press
or tap
Resume
.
Initiate a Conference Call
You can initiate a Skype for Business conference call by meet now or calling a group of Skype for
Business contacts.
To initiate a conference call:
1. Tap
Menu
->
Meet Now
->
.
2. Select a contact and tap
Call
.
3. Tap
to add additional contacts.
To initiate a conference call within a Skype for Business group:
1. Tap
Contacts
.
2. Tap the desired Skype for Business group.
3. Tap
Dial All
to dial all Skype for Business contacts in this group.
Call Forward
You can enable the call forward feature to forward all incoming calls to the desired destination.
To enable call forward:
1. Tap
Menu
->
Setting
->
Features
->
Call Forward
.
2. Tap the
On
radio box of the
Call Forward
field.
3. Tap the desired type.
4. Tap
Save
to accept the change.
You can also forward an incoming call when your phone is ringing.
To forward an incoming call to a contact when your phone is ringing:
1. Tap
Forward
.
2. Select a contact and tap .
To forward an incoming call to voicemail when your phone is ringing:
1. Tap
FWD VM
.
Call Transfer
You can transfer a call in the following ways:
To perform a blind transfer during a call:
1. Press
or tap
Blind Tran
during an active call. The call is placed on hold.
2. Select a contact.
3. Press
or tap
Transfer
to complete the transfer.
Then the call is connected to the number to which you are transferring.
To perform a consultative transfer:
1. Tap
Transfer
during an active call. The call is placed on hold.
2. Select a contact and then tap
Call
.
3. After the party answers the call, press
or tap
Transfer
to complete the transfer.
