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Option 1 – AC power

To connect the AC power:

•  Connect the DC plug on the power adapter to the 

DC5V port on the phone, and plug in the other 
end of the power adapter to the mains.

To connect to the network

•  Connect using Ethernet cable – connect your 

included ethernet cable between the internet 
port on the phone and the one on the wall or 
switch/hub device port (optional – not required if 
connecting via wi-fi).

•  Connect using wi-fi 

First you need to activate the wi-fi mode on the 
phone to connect to your network via wi-fi. 
1) Cancel – Searching for wi-fi Assistant 
2) Go to 

Menu > Basic > Wi-Fi. 

3) Select 

On from the Wi-Fi field. 

4) Select 

Save.

Once you have enabled the wi-fi mode – there are 
then 2 ways you can connect to the wi-fi network – 
(a) manually by entering the wi-fi password or (b) by 
using WPS – these two options are explained below.

(a) Manually Connecting to the wi-fi network
Before you begin make sure you have the password 
of the wireless network you wish to connect to: 

1) On the phone select 

Menu > then using the 

navigation keys 

 

select 

Basic > Enter > 8. Wi-Fi > Enter.

2) To find the available network, go to 

5 – Available 

Networks and press Enter (If no available 
network(s) are showing click 

Scan first).

3) Highlight the wireless network you want and 
press 

Connect.

4) Enter the wi-fi password in the 

Password field, 

using the 

ABC button to select the case/numbers 

and then the number pad to choose the letter/
number needed.

5) Select 

Enabled from the Show Password field to 

make the password visible – if correct.

6) Select 

Connect.

Once connected to the network the phone will 
automatically connect to the Cloud Voice service 
and download your telephone details. This may take 
a couple of minutes.

(b) Connecting to the wi-fi network using WPS
Wi-fi protected set up (WPS) provides a simplified 
method to connect the device to the wi-fi network. 
By simply selecting WPS on the phone and then 
pressing WPS button on the hub. They then will 
automatically connect.

1) On the phone select 

Menu > then using the using 

the navigation keys 

 

select 

Basic > Enter > 8. Wi-FiEnter.

2) Select 

WPS>WPSOK.

3) The press and hold the 

WPS button on your 

router/hub – continue to press to ensure the WPS 
connection can be made.

Once connected to the network the phone will 
automatically connect to the Cloud Voice service 
and download your telephone details. This may take 
a couple of minutes.

7

Summary of Contents for T54W

Page 1: ...BT Cloud Voice Yealink T54W wi fi phone User Guide ...

Page 2: ...n the box 3 Let s get started 4 FAQs about connecting via wi fi 9 Check you re set up on Cloud Voice 11 Getting to know your phone 12 Phone display 14 Using your phone 15 Additional features 18 General information 19 2 ...

Page 3: ...n you open the box Got everything Yealink T54W phone and handset Handset cord Ethernet cable unless connecting via wi fi Phone stand Quick start guide Power adapter optional Wall mount bracket optional Phone stand Wall mount bracket optional Handset cord Ethernet cable Quick start guide Power adapter optional Yealink T54W phone and handset 3 ...

Page 4: ...your phone Once you ve unpacked it turn your phone upside down so you can see the ports Then slot the phone stand into one of the slots depending on the angle you want or into the optional wall mount bracket Wall mount method optional 4 ...

Page 5: ...A Upper USB port B Lower USB port Get connected Connect the handset and optional headset if you are using one Optional connect USB devices 5 ...

Page 6: ...thernet or wi fi connection to the network A Option 2 power over Ethernet PoE B Your system administrator will let you know which one to use AC Power option PC connection optional Power adapter DC 5V PC Internet DC5V A PoE Power over Ethernet option B PC connection optional IEEE 802 3 af compliant PoE Hub Switch PC Internet DC5V 6 ...

Page 7: ...he available network go to 5 Available Networks and press Enter If no available network s are showing click Scan first 3 Highlight the wireless network you want and press Connect 4 Enter the wi fi password in the Password field using the ABC button to select the case numbers and then the number pad to choose the letter number needed 5 Select Enabled from the Show Password field to make the passwor...

Page 8: ...an available port on the in line power switch hub If an in line power switch hub is provided you don t need to connect the phone to the power adapter Make sure the switch hub is PoE compliant The phone can also share the network with another network device such as a PC This is an optional connection Important Do not unplug or remove power to the phone while it s updating its firmware and configura...

Page 9: ... It is recommended that signal strength 3 and 4 show that the wi fi network is reliable and therefore should support a quality voice service Wi fi signal strength 4 excellent Wi fi signal strength 3 good Wi fi signal strength 2 weak Wi fi signal strength 1 poor Should consistent voice quality issues be experience it s recommended that the phone is connected to the router hub using an Ethernet cabl...

Page 10: ... Reflective surfaces such as mirrors and foil found in modern housing insulation can cause erratic wi fi signals Neighboring wi fi networks The growth in wi fi network density especially in populated areas has increased interference among wireless networks Strong wi fi signals in close proximity to each other can reduce the performance of both networks New Public wi fi networks are adding to this ...

Page 11: ...s firmware This might take some time so please be patient Once it s finished it ll show this symbol If something has gone wrong you ll see this symbol If this happens just give us a call on 0800 389 0537 and we ll be able to help Once complete the phone will now show the line number against a line key Check you re set up on Cloud Voice 11 ...

Page 12: ...es a call on hold or resumes a held call Redial key Redials a previously dialed number Transfer key Transfers a call 7 Speakerphone key Toggles the speakerphone hands free mode or not The LED indicator glows green when the speakerphone is activated 8 Volume key Adjusts the volume of the handset headset and speaker If you adjust the volume for handset or headset to level 12 15 on a call on the next...

Page 13: ...mode Phone lock Recording starts successfully Using a USB flash drive Missed calls Recording is paused Using a USB flash drive Call forward Bluetooth mode is on Handset mode Bluetooth headset is both paired and connected Headset mode Bluetooth enabled mobile phone is both paired and connected Voicemail Wi fi connection is successful Text message Wi fi connection fails Auto answer Wi fi connection ...

Page 14: ... phone status using either the phone user screen or web user interface In phone status information of phone status includes Network status example IPv4 status IP address mode MAC address LAN type LAN IP and LAN mask Phone status example device model hardware version firmware version and product ID Account status example register status of SIP accounts To view the phone status via phone user interf...

Page 15: ...ce the original call on hold Enter a number or select a contact Select New Call Redialling a number The phone keeps a record of all the calls you ve made To recall a contact you recently called Press the key Highlight the call you want to return and select Send Make an international call You can make calls to international numbers on your phone Press and hold digit key 0 on the phone keypad until ...

Page 16: ...fer key or Transfer during a call Enter the number or select a contact from the placed call list you want to transfer to Press Directory Select the desired contact from the directory list Press OK key or Send When you hear the ringback tone press the TRANSFER key or transfer to finish a semi attended transfer After the contact answers the call press the TRANSFER key or Transfer to finish an attend...

Page 17: ...Select the contact group you re looking for and press he Enter soft key The phone connects to load the corporate directory and then the corporate contact list appears on the LCD screen Press the Back soft key to back to the previous interface To search for a contact in the corporate directory Press Directory Soft key Select the contact group you re looking for and press the Enter soft key Press th...

Page 18: ...etooth headset connect your Yealink Bluetooth dongle to the USB port of your phone and enable Bluetooth then pair your phone with Bluetooth headset You can use your Bluetooth headset to handle calls Please refer to the user guide of the Bluetooth headset for instructions Mobile phone connect your Yealink Bluetooth dongle to the USB port of your phone and enable Bluetooth then pair your phone with ...

Page 19: ...uld be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical or electronic equipment You shouldn t throw it away with other office waste once at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put ...

Page 20: ...o time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2022 Registered office 1 Braham Street London E1 8EE Registered in England No 1800000 January 2022 20 ...

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