weavehelp.com | 888.579.5668 | [email protected]
Instructions Cont’d
CONFERENCE CALLS
•
When on a live call, select the
More
soft
key and then
Conference
soft key. You will
hear a dial tone. The caller will be placed
on hold.
•
Dial
the 10-digit phone number or three-
digit extension of the third party you want
to conference into the call.
•
When the third party answers, press the
More
key and then the
Conference
soft
key to put all three parties on the call
together.
•
Your display will show
: Conference
.
•
Press the End Call soft key to disconnect all
parties.
VOICEMAIL
•
To listen to general voicemails press the
Messages
key on any phone or dial
9000
.
•
It will inform you of any new voicemails and
play them.
•
To delete a voicemail after listening to it,
select option 7.
PERSONAL VOICEMAIL
•
To listen to personal extension voicemail
Dial
9001
.
•
You will be notified of any new voicemail
you have. The message will automatically
begin playing.
•
To delete a voicemail message press 7.
SETTING UP PERSONAL EXTENSION
VOICEMAIL
•
Dial
9001
•
Select
Option 5
(Advanced Options)
•
Select
Option 1
(Make New Recording)
•
It will ask you to choose a greeting
between 1 and 9, you will use only number
1.
•
After recording, follow the prompts to save
your greeting.
•
Press 1 to listen to recording
•
Press 2 to save recording
•
Press 3 to re-record
SETTING UP GENERAL VOICEMAIL
MESSAGES
•
Push the
Messages
key located on the
lower left side of the phone or dial
9000
.
•
Select
Option 5
(Advanced Options)
•
Select
Option 1
(Make a New Recording)
•
It will ask you to choose between greeting
1 and 9. You will only use 1-4.
•
Greeting 1: Open Business Message.
Weave will automatically send callers to
this voicemail when you are in the office
but unable to answer the phone. You will
set/edit your office hours in your Weave
Software.
•
Greeting 2: Lunch Message.
Weave will
automatically send callers to this voicemail
when you are closed for lunch at the time
indicated in the Weave software.
•
Greeting 3: Break/Meeting Message.
Weave will automatically send callers to
this voicemail during recurring scheduled
meetings or breaks.
•
Greeting 4: Closed Business Message.
Weave will automatically send callers to
this voicemail when the office is closed on
the weekend and after normal business
hours.
•
To listen to your recordings: press
Voicemail
key, select
Option 5
, select
Option 2
, enter the # of the mailbox
greeting you want to listen to.