Quick Reference Guide: Yealink SIP-T48S
For full user guides and video tutorials, visit help.ena.com and select ENA SmartVoice
Return to the original caller
At any point before completing a transfer, you may take the original caller off hold
by tapping the line soft key controlling the held call or tapping the held call window
and tapping
Resume
.
MAKE A 3-PARTY CONFERENCE CALL
Tap the
Conference
soft key during an active call. The active call is automatically
placed on hold.
Enter the number of the party you
would like to conference in, then tap
Conference
or wait for the call to
complete.
When the third party answers, press the
Conference
soft key again. All parties
are now joined in the conference.
Press the
Split
soft key to split the
conference call into two individual calls.
Press the
EndCall
soft key to disconnect
all parties.
MUTE AND UNMUTE
MICROPHONE
Press
to mute the microphone during a call.
Press
again to unmute the microphone during a
call.
TRANSFER CALLS
Blind transfer
Press the
Transfer
button or soft key during an active call. The call is automatically
placed on hold.
Enter the number to which you want to transfer the call.
To complete the transfer either hang up, or press the
Transfer
button, or
B
Transfer
soft key twice.
Consultative transfer
Press the
Transfer
button or soft key during an active call. The
call is automatically placed on hold.
Place a call to the transfer recipient by entering their number
then waiting for the call to complete or pressing the
Transfer
soft key followed by
Send
.
When the transfer recipient answers, if they are available
to take the call, press the
Transfer
button or soft key to
complete the transfer.
Direct to voicemail transfer
Press the
Transfer
button or soft key during an
active call. The call is automatically placed on
hold.
If you are transferring to a four-digit exten-
sion, enter *90 followed by the number to
which you want to transfer the call.
If you are transferring to a five-digit or six-digit
extension, enter * followed by the number to which you want to transfer the
call.
To complete the transfer either hang up, or press the
Transfer
button or the
B
Transfer
soft key.
