background image

 

mode is activated, the LCD screen displays the DND icon          . Press the DND soft 
key on the phone to deactivate the DND mode. 

 

Check that call forward feature is disabled on the phone. If the call forward feature 
is activated, the LCD screen displays the forward icon          . Press the TRAN key on 
the phone to deactivate the call forward feature. 

 

Check whether the calling number is stored in the blacklist directory. 

Check the ringer volume on your phone. To adjust the ringer volume setting, press the 
Volume key when the phone is idle.   

Check if you have configured your phone to obtain the time and date from the SNTP 
server automatically. If your phone is unable to access the SNTP server, configure the 
time and date manually. 

Do one of the following: 

 

Check the custom image is clear. 

 

Check the file format of the custom image for the wallpaper is .jpg, .png or .bmp. 

 

Check the custom image is not too large or small. The phone will adjust the image 
with the short side to display. 

 

Check the picture resolution of the wallpaper. The wallpaper resolution of T38G IP 
phone is 480*272 pixels. The wallpaper resolution of T32G IP phone is 400*240 
pixels. 

Do one of the following: 

 

Check the screensaver does not turn off. 

 

Check the time out for screensaver does not too long. 

 

Check the custom image for the screensaver is no damaged. 

 

Check the file format of custom image for the screensaver is .jpg, .png or .bmp. 

 

Summary of Contents for SIP-T3xG

Page 1: ...e web user interface of the phone 2 Click on Phone Configuration 3 Select 6 from the pull down list of Log Level The default system log level is 3 4 Click Confirm to accept the change The web user int...

Page 2: ...e may need you to provide your phone configurations to help analyze your problem In some instance you may need to import configurations to your phone To export the phone configurations via web user in...

Page 3: ...You can find the MAC address in the label of carton box You can also find the MAC address from the phone s bar code at the back of the phone Press the OK key when the IP phone is idle to check the ba...

Page 4: ...ster name and a password are used for authentication required by the SIP server Display name is the caller ID that will be displayed on the callee s phone LCD screen Some server configuration may over...

Page 5: ...from the SNTP server automatically If your phone is unable to access the SNTP server configure the time and date manually Do one of the following Check the custom image is clear Check the file format...

Page 6: ...Password field 5 Enter the new user password in the New Password field and Confirm Password field 6 Click Confirm to accept the change The user passwords for phone user interface and web user interfa...

Page 7: ...l be overwritten after reset To reset the phone via phone user interface 1 Press Menu Advanced password admin Reset Reboot Reset to Factory 2 Press or to scroll to Reset to factory and then press the...

Page 8: ...ck on Phone Upgrade 3 Click Browse to select the firmware from your local system 4 Click Upgrade to upgrade the firmware The browser pops up the dialog box Firmware of the SIP Phone will be updated It...

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