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Do one of the following: 

 

Ensure that the Ethernet cable is plugged into the Internet port o the phone and the 
Ethernet cable is not loose. 

 

Ensure that the switch or hub in your network is operational. 

 

Contact your system administrator for more information. 

The phone LCD screen prompts “No Service” message when there is no available SIP 
account on the IP phone. 

Do one of the following: 

 

Confirm if any account is actively registered on the IP phone at the path 
Menu->Status->More->Accounts. 

 

Check if the SIP parameters of the account have been set up correctly. 

Both user name and register name are defined in the SIP server. A user name is used to 
identify the account, while a register name and a password are used for authentication 
required by the SIP server. Display name is the caller ID that will be displayed on the 
callee’s phone LCD screen. Some server configuration may override the local 
configuration. 

Check for any loose connections and that the phone has been installed properly. For the 

installation instructions, refer to the Installation Guide of Yealink SIP-T3xG IP phones. 

Check whether dial tone is present on one of the audio modes: 

 

Switch between the Handset, Headset (if present) or Hands-Free Speakerphone to 
check whether dial tone is present on one of the audio modes. 

 

If the dial tone exists on another audio mode, connect a different handset or 
headset to isolate the problem. 

Do one of the following: 

 

Check that the SIP registration with your system administrator. 

 

Check that DND (Do Not Disturb) mode is turned off on your phone. If the DND 

Summary of Contents for SIP-T3xG

Page 1: ...e web user interface of the phone 2 Click on Phone Configuration 3 Select 6 from the pull down list of Log Level The default system log level is 3 4 Click Confirm to accept the change The web user int...

Page 2: ...e may need you to provide your phone configurations to help analyze your problem In some instance you may need to import configurations to your phone To export the phone configurations via web user in...

Page 3: ...You can find the MAC address in the label of carton box You can also find the MAC address from the phone s bar code at the back of the phone Press the OK key when the IP phone is idle to check the ba...

Page 4: ...ster name and a password are used for authentication required by the SIP server Display name is the caller ID that will be displayed on the callee s phone LCD screen Some server configuration may over...

Page 5: ...from the SNTP server automatically If your phone is unable to access the SNTP server configure the time and date manually Do one of the following Check the custom image is clear Check the file format...

Page 6: ...Password field 5 Enter the new user password in the New Password field and Confirm Password field 6 Click Confirm to accept the change The user passwords for phone user interface and web user interfa...

Page 7: ...l be overwritten after reset To reset the phone via phone user interface 1 Press Menu Advanced password admin Reset Reboot Reset to Factory 2 Press or to scroll to Reset to factory and then press the...

Page 8: ...ck on Phone Upgrade 3 Click Browse to select the firmware from your local system 4 Click Upgrade to upgrade the firmware The browser pops up the dialog box Firmware of the SIP Phone will be updated It...

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