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Advanced Phone Features
103
Accept Intercom
You can enable or disable the phone to automatically answer an incoming intercom call.
If Accept Intercom is enabled, the phone automatically answers an incoming intercom
call. If Accept Intercom is disabled, the phone rejects incoming intercom calls and sends
a busy signal to the caller. Accept Intercom is enabled by default.
Note
Intercom Mute
You can mute or un-mute the microphone on the phone for intercom calls automatically.
If Intercom Mute is enabled, the microphone is muted for intercom calls. If Intercom
Mute is disabled, the microphone is un-muted for incoming calls. Intercom Mute is
disabled by default.
Warning Tone
You can enable or disable the phone to play a warning tone when receiving an
intercom call. If Warning Tone is enabled, the phone plays a warning tone to alert you
before answering the intercom call. If Warning Tone is disabled, the phone
automatically answers the intercom call without warning. Warning Tone is enabled by
default.
Allow Barge In
You can enable or disable the phone to automatically answer an incoming intercom call
while there is already an active call on the phone. If Allow Barge In is enabled, the
phone automatically answers the intercom call and places the active call on hold. If
Allow Barge In is disabled, the phone handles an incoming intercom call like a waiting
call. Allow Barge In is disabled by default.
ACD feature is often used in offices for customer service, such as call center. The ACD
system handles large volumes of incoming calls from callers who have no need to talk
to a specific person but who require assistance from any of multiple persons at the
earliest opportunity. The ACD feature on the SIP-T38G IP phone allows the ACD system to
distribute calls from large volumes of incoming calls to the registered IP phone users. To
use this feature, you should configure an ACD key in advance.
Your administrator can set a time period delay before the phone automatically answers.
Contact your system administrator for more information.