120v
LITHIUM-ION
TM
18
Troubleshooting
WARNING !
Before performing any repair work, always ensure that the battery pack/safety key has been
removed and wait until the tool has stopped completely.
WARNING !
Always wear heavy duty gloves when adjusting or cleaning.
Fault/malfunction
Cause
Remedy
Chainsaw does not power ON
and start
Battery discharged?
Recharge the battery.
battery pack is not located correctly
Re-Install the battery pack once again
Device defective?
Contact service partner.
Poor cutting performance
Chain blade is blunt
Replace or re-sharpen chain blades
Chain blade is lack of lubricant
Check the lubricant system to ensure lubrication
is working
Chain tension is incorrect
Re-adjust chain tension as detailed in the
instructions
Chain is not in the bar groove
Re-install the saw chain as detailed in the
instructions
Insufficient chain lubrication.
Oil tank empty
Refill with specified Chain oil.
Is the oil guide groove of the saw rail
clogged up?
Clean oil guide groove and clean any debris
Bar and chain smoking when
cutting
Check chain tension for over tightening
Re-adjust chain tension as detailed in the
instructions
Chain oil tank empty
Re-fill the Chain oil tank
Debris in guide bar
Clear debris from the bar groove
Working LED
indicator(Green)
Status
Instruction
OFF
Power OFF
Switch OFF
ON
Power ON, Switch Trigger OFF
Standby model
flashing 1 time in cycle
Power ON, Switch Trigger ON
Hardware overheat, release the switch trigger and cool
down for a while
flashing 2 times in cycle
Power ON, Switch Trigger ON
software protection, restart the machine and try again
flashing 3 times in cycle
Power ON, Switch Trigger ON
Hall sensor faulty
，
restart the machine and try again
flashing 4 times in cycle
Power ON, Switch Trigger ON
motor stalling protection, release the switch trigger and
then try again
flashing 5 times in cycle
Power ON, Switch Trigger ON
motor overheat protection, power OFF the machine,
cooling down, then restart the machine
flashing 6 times in cycle
Power ON, Switch Trigger ON
Control board overheat protection, power OFF the
machine, cooling down, then restart the machine
flashing 7 times in cycle
Power ON, Switch Trigger ON
Battery pack overheat protection, power OFF the
machine, cooling down, then restart the machine
flashing 8 times in cycle
Power ON, Switch Trigger ON
low voltage protection
,
charge the battery pack or replace
a battery
flashing 9 times in cycle
Power ON, Switch Trigger ON
Internal communications problem
，
replace a battery pack
and then try again
flashing 10 times in cycle
Power ON, Switch Trigger ON
Chain brake actuating lever is in lock position, pull the
lever to unlock position
