25
TROUBLESHOOTING
WARNING
Before performing any repair work, always switch off the device, and remove the battery
pack.
Caution!
Improper repairs can result in the product functioning unsafely. This endangers yourself
and your environment.
Faults which cannot be rectified with the aid of following table may be rectified by a
specialist company only (customer service center).
Please be aware that any improper repairs will also invalidate the warranty and additional
costs may be incurred.
Use only genuine spare parts. Only these spare parts are designed and suitable for the
product. The use of other spare parts not only voids the warranty, you can also endanger
yourself and your environment.
Question
Answer
LED lights do not illuminate on charge
Check the plug of charger is securely
plugged into the wall outlet.
The battery has a short run time
Ensure the battery is properly charged. It will
take 4-5 charging cycles before the battery
reaches optimum charge and run time.
The reciprocating saw fails to operate
If you suspect it is caused by defective
battery back, Using another charger (must
be good one) to charge the battery pack,
and the ambient temperature must within
5°Cto 45°C, it still doesn’t work.
Contact the customer service center.
Poor connecting happened in electric
contact.
- Check if any distortion was spotted on the
electric contact.
And keep the electric contacts are clean.
The motor or switch is damaged.
- Contact the customer service center.
The blade will not insert or remove from the
blade holder
Ensure the blade holder is rotated
completely clockwise before trying to insert
or remove the blade
Saw has cut out during use
The battery may have run out of power and
requires charging.
Sparking visible through the housing air
vents
A small amount of sparking may be visible
through the housing vents. This is normal
and does not indicate a problem.
Summary of Contents for GDGS12
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