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9. SERVICE & REPAIR
Requests for Repair
When a problem occurs, terminate operation immediately, turn off main power switch (ELB) and
disconnect power cable.
Contact a local dealer or Yamato sales office for assistance.
The following information is required for all repairs.
●
Model name
●
Serial Number
●
Date (year/month/day) of purchase
●
Description of problem in as much detail as possible
Be sure to present the warranty card to Yamato service representative.
Keep warranty card with care. (attached separately)
●
Keep warranty card with care.
Warranty card would be given by local dealer or one of Yamato sales offices.
Date of purchase of this equipment and other information should be filled in warranty card.
Please send warranty card to Yamato customer service center by facsimile described Fax number
in the left top corner of it.
Then, keep the card with good care.
●
Repair this Equipment for free of charge according to the contents on warranty card.
Warranty period is 1 (one) year from date of purchase.
●
Consult with local dealer or Yamato sales office for any repair after warranty ended.
Charged repair service of this equipment will be available on customer’s request when it can be
maintained functional by its repair.
Guaranteed Supply Period for Repair Parts
Guaranteed maximum supply period for repair parts is 7 (seven) years from date of discontinuation for
DC801 freeze dryers. “Repair parts” is defined as components which, when installed, allow for continued
unit operation.
Refer to serial no. and rating label on
unit.
See “3. COMPONENT NAMES &
FUNCTIONS” (P.9) for label location.
Summary of Contents for DC801
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