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CONSUMER INFORMATION
WARRANTY QUESTIONS AND ANSWERS
Q.
What costs are my responsibility during the warranty period?
A.
The customer’s responsibility includes all costs of normal maintenance
services, no-warranty repairs, accident and collision damages, and oil,
oil filters, air filters, spark plugs and brake shoes.
Q.
What are some examples of “abnormal” strain, neglect or abuse?
A.
These terms are general and overlap each other in areas. Specific
examples include:
Running the machine out of oil, sustained high-rpm, full-throttle, operating
the machine with a broken or damaged part which causes another part
to fail, damage or failure due to improper or careless transportation and
or tie down. If you have any specific questions on operation or
maintenance, please contact your delaer for advice.
Q.
Does the warranty cover incidental costs such as towing or transportation
due to a failure?
A.
No. The warranty is limited to repair of the machine itself.
Q.
May I perform any or all of the recommended maitenance shown in the
Owner’s Manual instead of having the dealer do them?
A.
Yes, if you are a qualified mechanic and follow the procedures specified
in the Owner’s and Service Manual. We do recommend, however, that
items requiring special tools or equipment be done by Yamaha Motorcycle
dealer.
Q.
Will the warranty be void or cancelled if I do not operate or maintain my
new motorcylcle exactly as specified in the Owner’s Manual?
A.
No. The warranty on a new motorcycle cannot be “voided” or “cancelled”
However, if a particular failure is caused by operation or maintenance
other than as shown in the Owner’s Manual, that failure may not be
covered under warranty.
Q.
What responsibility does my dealer have under this warranty?
A.
Each Yamaha Motorcycle dealer is expected to:
1.
Completely set up every new machine before sale.
2.
Explain the operation, maintenace, and warranty requirements to
your satisfaction at the time of sale, and upon your request at any
later date.
3.
Each Yamaha Motorcycle dealer is held responsible for his setup,
service and warranty repair work.
Q.
Is the warranty transferable to second owner’s?
A.
Yes. The remainder of the existing warranty can be transferred upon
request. The unit has to be inspected and re-registered by an authorized
Yamaha Motorcycle dealer for the policy to remain effective.
CUSTOMER SERVICE
If your machine requires warranty service, you must take it to any authorized
Yamaha Motorcycle dealer within the continental United States. Be sure to
bring your warrant registration card or other valid proof of the original date of
purchase. If a question or problem arises regarding warranty, first contact
the owner of the dealership. Since all warranty matters are handled at the
dealer level, this person is in the best position to help you. If you are still not
satisfied and require additional assistance, please write:
YAMAHA MOTOR COPORATION U.S.A.
CUSTOMER RELATIONS DEPARTMENT
P.O. Box 6555
Cypress, Califórnia 90630
When contacting Yamaha Motor Corporation, U.S.A. don’t forget to include
any important information such as names, addresses, model, V.I.N. (frame
number), dates, and receipts.
CHANGE OF ADDRESS
The federal government requires each manufacturer of a motor vehicle to
maintain a complete, up-to-date list of all first purchasers against the
possibility of a safety-related defect and recall. This list in compiled from the
purchase registrations sent to Yamaha Motor Corporation, U.S.A. by the selling
dealer at the time of your pruchase.
If you should move after you have purchase your new motorcycle, please
advise us of your new address by sending a postcard listing your motorcycle
model name, V.I.N. (frame number), dealer number (or dealer’s name) as it
is shown on your warranty card, your name and new mailing address. Mail to:
YAMAHA MOTOR CORPORATION, U.S.A.
P.O. Box 6555
Cypress, California 90630
Attention: Warranty Department
This will ensure that Yamaha Motor Corporation, U.S.A. has an up-to-date
registration record in accordance with federal law.
