67
En
Troubleshooting
English
INTR
ODUCTION
APPENDIX
PRE
P
ARA
T
ION
BA
S
IC
OPERA
T
ION
AD
V
ANCED
OPERA
T
ION
The picture is
disturbed.
The video software is copy-protected.
No sound.
Incorrect input or output cable
connections.
Connect the cables properly. If the problem persists,
the cables may be defective.
No appropriate input source has been
selected.
Rotate the
R
INPUT
selector (or press
d
Input
selection key
) to select the desired input source.
Speaker connections are not secure.
Secure the connections.
The volume is turned down or muted.
Turn up the volume.
Signals this unit cannot reproduce are
being input from a source component,
such as a CD-ROM.
Display “Signal Info” in the Option menu and check
the input signal format.
If “No Signal” is displayed, check if the playback
component is properly connected to this unit (or a
proper input source is selected).
If “___” is displayed, the input signal in that format
cannot be reproduced by this unit.
—
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
Connect HDMI components that support the HDCP
copy protection standards.
“Audio Output” in “HDMI” is set to
“TV”.
Set “Audio Output” (Function Setup
→
HDMI
→
Audio Output) to the other setting.
A proper audio decoder is not selected.
Display the Option menu and set “Decoder Mode” to
“Auto”.
Only the center
speaker outputs
substantial sound.
When a monaural source sound field
program is applied, sound of all channels
are output from the center speaker for
some surround decoders.
Try another sound field program.
The playback component or speakers are
not connected properly.
Connect the cables properly. If the problem persists,
the cables may be defective.
No sound is output
from a specific
speaker.
Output from that speaker is disabled.
Check the Speaker indicators on the front panel
display. If the corresponding indicator is turned off,
try the following.
1) Change the input source to another one.
2) With the selected sound field program, sound is not
output from that speaker. Select another sound field
program.
3) “None” may have been selected for that speaker on
this unit. Display “Speaker Setup” in the “Setup”
menu and enables output of that speaker.
The volume of that speaker is set to
minimum in “Speaker Setup” in the
“Setup” menu.
Display “Speaker Setup” in the “Setup” menu and
adjust the volume (Manual Setup
→
Speaker Level).
This unit is in the straight decode mode.
Press
O
STRAIGHT
(or
g
STRAIGHT
) to turn
off the straight decode mode.
Sound may not be output from certain
channels depending on input sources or
sound field programs.
Try another sound field program.
The speaker is malfunction.
Check the speaker indicators on the front panel
display. If the corresponding indicator lights up,
connect another speaker and check if sound is output.
If sound is not output, this unit may be malfunction.
—
Problem
Cause
Remedy
See
page