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Troubleshooting
If an operation takes longer than usual or an error occurs, one of the following messages may appear on the GUI screen.
In this case, read the cause and follow the corresponding remedies.
SIRIUS Satellite Radio (U.S.A. model only)
Status message
Cause
Remedy
See
page
ANTENNA ERROR
The antenna is not connected to the
SiriusConnect tuner properly.
Check the connection of the antenna and
SiriusConnect tuner.
SIRIUS LOADING
This unit is communicating with the
SiriusConnect tuner.
The message disappears normally within several tens
of seconds.
—
CHECK SIRIUS
TUNER
The SiriusConnect tuner is not connected
to the SIRIUS jack of this unit correctly.
Check the connection of the SiriusConnect tuner and
this unit.
The SiriusConnect tuner is not connected
to the AC wall outlet.
Connect the power cable of the SiriusConnect tuner to
the AC wall outlet.
NOT SUPPORTED
This unit does not support the connected
SIRIUS Satellite Radio tuner.
Connect the SiriusConnect tuner that this unit
supports,
ACQUIRING SIGNAL
The signal is too weak.
Adjust the orientation of the antenna of the
SiriusConnect tuner. Use the “Antenna” information
on the front panel display or SIRIUS information on
the GUI screen to check the antenna reception level.
UPDATING
The SiriusConnect tuner is updating the
channel list.
Wait until the updating is complete.
—
The period of the subscription is end.
Contact SIRIUS Satellite Radio to renew the
subscription.
F/W UPDATING
The SiriusConnect tuner is updating the
firmware.
Wait until the updating is complete.
—
CALL 888-539-SIRIUS
TO SUBSCRIBE
The selected channel is not subscribed.
Contact SIRIUS Satellite Radio to subscribe the
selected channel.
URL: https://activate.siriusradio.com/
Phone: 1-888-539-SIRIUS (1-888-539-7474)
Select another channel.
SUBSCRIPTION
UPDATED
The subscription information is updated.
INVALID CHANNEL
The selected channel is currently out of
service.
Select another channel.
Not Available
The operation you made is not available.
