51
En
Troubleshooting
English
ADDITIONAL
INF
O
RMA
T
IO
N
■
Messages on the front display
The firmware on this
unit failed to update
via the network.
The network connection may not be good.
Try connecting again after a while.
—
The unit cannot
connect to the
Internet via wireless
LAN router (access
point).
MAC address filtering may have been
enabled on the wireless LAN router
(access point).
This unit cannot connect to the Internet while MAC
address filtering is enabled on the access point.
Change the settings on the wireless LAN router
(access point) to allow this unit to connect.
—
Problem
Possible cause
Remedy
See
page
Message
Possible cause
Remedy
Access denied
Access to the PC is denied.
Configure the sharing settings and select the unit as a device to
which music contents are shared (p. 32).
Access error
There is a problem with the signal path
from the network to the unit.
Make sure your router and modem are turned on.
Check the connection between the unit and your router (or hub)
(p. 13).
Check SP Wires
The speaker cables short circuit.
Twist the bare wires of the cables firmly and connect to the unit
and speakers properly.
No content
There are no playable files in the selected
folder.
Select a folder that contains files supported by the unit.
Please wait
The unit is preparing to connect to the
network.
Wait until the message disappears. If the message stays more than
3 minutes, turn off the unit and turn it on again.
Unable to play
The unit cannot play back the songs stored
on the PC for some reason.
Check if the format of files you are trying to play is supported by
the unit. For information about the formats supported by the unit,
see “Supported devices and file formats” below.
If the unit supports the file format, but still cannot play back any
files, the network may be overloaded with heavy traffic.
Version error
Firmware update via the Internet failed.
Update the firmware again.