G.5
Hand-held Remote-Start Keyfob is not working
•
Verify the problem is not with the Generator by starting the Generator using another starting
option
o
If Generator will start from another starting option but Hand-held Remote Start Keyfob
still will not start or stop the Generator,
then
the Keyfob signal may be the problem
•
Re-set Keyfob signal by performing a Signal Match
o
To match signals connect the Generator with the RV battery source, turn the Master 12
Volt Power Switch
,
inside the Generator Service Access Door, to the "ON" position. See
Exhibit 2
o
Press the Signal Match Set Button on the Remote Control Module and hold it for more
than three (3) seconds, until the Signal Match Indicator Light on the Remote Control
Module stays on constant
o
Release the Signal Match Set Button and press the "STOP" button on the Keyfob (at this
moment
,
the Signal Match Indicator Light on the Remote Control Module will blink one
time and then stay on constant)
o
Release the "STOP" button on the Keyfob and press the "START" button on the Keyfob
(at this moment
,
the Signal Match Indicator Light on the Remote Control Module will
blink one time and then stay on constant)
o
Release the "START" button on the Keyfob, press and hold the Signal Match Set Button
on the Remote Control Module until the Signal Match Indicator Light on the Remote
Control Module is off
o
Start the Generator by pressing"START" on the Keyfob, then stop the Generator by
pressing "STOP" on the Keyfob to verify the signals have matched. If the match is not
made, repeat the above procedure, until the Keyfob and Generator wireless signals are
successfully matched
•
If your Hand-held Remote-Start Keyfob still does
n
o
t work,
then
contact your dealer or NPS
G. Troubleshooting
NPS offers full support for service, warranty and technical assistance through
www.NPSrvpower.com or 1-866-407-1727 during normal business hours (9:00 am-5:00pm
(MST)) if assistance is requested outside normal business hours, leave a message or send an
email and a team member will assist you as soon as possible.
Page 25 of 30
Rev 1.7
Summary of Contents for NPS 4500
Page 1: ...OWNER S GUIDE ...