10
Error
Code
No.
Software interface
Action
0007
0008
Spool 1 Error. Please remove spool and install again.
If errors persists, please contact service center for
support.
Reinstall or replace the filament cartridge.
0011
0014
Heating Error. Please turn off the printer and contact
service center for support.
Check whether the connections are connected properly and
restart as required.
0016
Spool 1 not installed properly. Please reinstall spool
1 ([Unload Filament] then [Load Filament]) on your
printer. If error persists, please contact service center
for further support.
Reinstall the filament cartridge.
0028 Spool 1 can not be found. Please install one.
Reload or replace the filament.
0029
There is no filament left in spool 1. Please replace
spool 1 before printing.
Replace filament immediately.
0030
Printer motor Error(X-Axis). If error persists, please
contact service center for support.
Check motor/sensor connections. Check sensor position.
0031
Printer motor Error(Y-Axis). If error persists, please
contact service center for support.
0032
Printer motor Error(Z-Axis). If errors exist, please
contact service center for support.
0050
Memory error, please contact service center for
support.
Reboot the printer.
0051 Flash ram cannot be read/written.
0052 Memory in the extruder cannot be read/written.
Replace the nozzle.
0201 Computer and printer connection issues.
Re-connect the computer with the printer. Alternatively,
you may use hot plugging of the USB cable to connect the
computer with the printer.
Troubleshooting
