Xycom 3115T R3 User Manual Download Page 69

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3115T R3 Thin Line Industrial Flat Panel PC

Chapter 5 – Troubleshooting

141876(E)

Warning

This procedure will destroy data that may exist on the hard disk

drive.

Windows



2000 Reinstallation

If you need to reinstall the Windows 2000 operating system, refer to the

Xycom

Recovery for Xycom Automation Windows 2000 Workstation

(shipped with systems

preinstalled with Windows 2000). This document is devoted to the reinstallation of

your Windows 2000 operating system and drivers utilizing the Recovery Media

provided with your Xycom Automation industrial computer.

Note

This procedure assumes that the computer hard disk drive has

been completely corrupted or replaced.

Warning

This procedure will destroy data that may exist on the hard disk

drive.

Windows NT



Reinstallation

If you need to reinstall the Windows NT operating system, refer to the

Xycom

Recovery for Xycom Automation Windows NT Workstation

(shipped with systems

preinstalled with Windows NT). This document is devoted to the reinstallation of

your Windows NT Workstation 4.0 operating system and drivers utilizing the

Recovery Media provided with your Xycom Automation industrial computer.

Note

This procedure assumes that the computer hard disk drive has

been completely corrupted or replaced.

Warning

This procedure will destroy data that may exist on the hard disk

drive.

Summary of Contents for 3115T R3

Page 1: ... 2004 XYCOM AUTOMATION INC Printed in the United States of America 3115T R3 15 Thin Line Industrial Flat Panel PC ...

Page 2: ...case the user may be required to take adequate measures INSTALLATION Electromagnetic Compatibility WARNING The connection of non shielded equipment interface cables to this equipment will invalidate FCC EMI and European Union EMC compliance and may result in electromagnetic interference and or susceptibility levels which are in violation of regulations applying to the legal operation of this devic...

Page 3: ...ngs 18 USER MODE OSD FEATURE 31 Starting Setup 32 Using Setup 33 Getting Help 33 Main Menu 34 STANDARD CMOS SETUP 36 IDE Adapters 37 Virus Warning 40 CPU Internal Cache External Cache 40 CPU L2 Cache ECC Checking 40 Processor Number Feature 40 Quick Power On Self Test 40 Advanced Chipset Features 43 Integrated Peripherals 47 SIS 630 OnChip IDE Device 47 SIS 630 OnChip PCI Device 48 POWER MANAGEMEN...

Page 4: ...on 66 INSTALLING DRIVERS 66 Video Drivers 66 Video Expansion 66 Touch Screen Drivers 67 APPENDIX A WATCHDOG TIMER 69 APPENDIX B POWER ON SELF TEST MESSAGES 71 POST Messages 71 POST Beep 71 Error Messages 71 APPENDIX C DMA IRQ AND 1 ST MB MEMORY 75 DMA Channel Assignments 75 IRQ Mapping Chart 75 1 st MB Memory Address Map 76 I O Addresses 76 APPENDIX D HOW TO UPGRADE A NEW BIOS 77 BIOS Update Proce...

Page 5: ...he 3115T R3 comes standard with the following features POS 370N CPU board equipped with a high performance socket 370 Celeron or Pentium III CPU up to 1 26 GHz with 100 MHz front system bus and 256 KB cache 10 100Mbps Ethernet LCD CRT interface 15 flat panel TFT XGA 1024 x 768 LCD 100 240 VAC 50 60 Hz power supply Dynapro analog resistive touch screen Internal 20GB hard disk drive 1 44 MB floppy d...

Page 6: ...5 000 hrs Supply Voltage 3 3V Dynapro Touch Screen Table 1 2 identifies important specifications of the 3115T R3 Dynapro Touch Screen Table 1 2 3115T Dynapro Touch Screen Specifications Touch Screen Model Description Screen Type Eight wire analog resistive touch screen Resolution Continuous Light Transmission Typical value 75 Surface Hardness 4H Test condition ASTM D3363 92A Support Driver Support...

Page 7: ...ard Dual Auto sensing interface to 10MBps or 100MBps networks RJ45 connector for 10BASE T and 100BASE TX Full duplex capability full software driver support On CHIP AC97 support SIS 7018 Four high speed Serial ports three RS 232C one RS 232C or RS 422 485 Port Parallel Ports Two SPP EPP ECP Parallel Ports Enhanced IDE Interface DMA 66 40 pin Header for 3 5 HDD PCI Bus Expansion to support PCI bus ...

Page 8: ...eleration 11 msec duration Vibration 5 2000 Hz 1 Operating Non operating 0 006 peak to peak displacement 1 0g maximum acceleration 0 015 peak to peak displacement 2 5g maximum acceleration Altitude 2 Operating Non operating Sea level to 10 000 ft 3 000 m Sea level to 40 000 ft 12 000 m Agency Approvals UL 60950 Recognized cUL CSA C22 2 No 950 Recognized Regulatory Compliance FCC 47 CFR Part 15 Cla...

Page 9: ...C Chapter 1 Product Information 5 141876 E Mechanical Dimensions Front Panel 16 14 410 mm x 12 16 309 mm x 0 354 9 mm WxHxD Cabinet 15 1 383 6 mm x 11 13 282 6 mm x 3 68 93 4 mm WxHxD Note All dimensions in inches mm Figure 1 1 Unit Dimensions ...

Page 10: ...ded as a complete configured system for your operation The following sections of this chapter will help with installation and maintenance Back Panel The diagram below shows the back panel of the 3115T R3 For maintenance installation or upgrade first remove the back cover by unfastening seven screws as shown in the diagram below Figure 2 1 System Back Panel ...

Page 11: ...r 2 Installation 7 141876 E Caution Before any installation or un installation please take precautions to prevent damage to the components due to static electricity I O Panel The figure below shows the I O panel of the 3115T R3 Figure 2 2 I O Panel ...

Page 12: ...ial Flat Panel PC Chapter 2 Installation 8 141876 E Front and Side Panels One Floppy Disk Drive and CD ROM are accessible from the side of the chassis Figure 2 3 Front and Side Panel Views Floppy Disk Drive CD ROM Drive Logo ...

Page 13: ...owing instructions tell how to install the hard disk drive HDD 1 Fasten the HDD to the HDD bracket 2 Slide the HDD bracket into place engaging the tabs See figure 2 4 3 Fasten the HDD bracket to the cabinet using two screws See figure 2 5 HDD BRACKET TOP MOUNT STRIPS HDD BRACKET BOTTOM HDD Figure 2 4 HDD and HDD Bracket ...

Page 14: ...3115T Thin Line Industrial Flat Panel PC Chapter 2 Installation 10 141876 E Figure 2 5 Installing HDD ...

Page 15: ...tions describe each mounting option for the 3115T R3 Panel Mounting The 3115T R3 is designed for panel mounting Before mounting the 3115T R3 to the panel check the cut out dimensions as shown in figure 2 6 Then mount it to the panel using ten supporters as shown in the figure 2 7 below Figure 2 6 Panel Cutout Dimensions Figure 2 7 Panel Mounting All dimensions in inches mm ...

Page 16: ...ion 12 141876 E Wall Mounting The 3115T R3 is suitable for wall mount using the included brackets and hardware See figure 2 8 for wall mounting dimensions See figure 2 9 for a wall mounting diagram All dimensions are in inches mm Figure 2 8 Wall Mount Dimensions ...

Page 17: ...3115T Thin Line Industrial Flat Panel PC Chapter 2 Installation 13 141876 E Figure 2 9 Wall Mounting ...

Page 18: ... PC Chapter 2 Installation 14 141876 E Arm Mounting The 3115T R3 also accommodates 75 100 mm interface pads for arm mounting Figure 2 10 gives the dimensions for arm mounting All dimensions in inches mm Figure 2 10 Arm Mounting Dimensions ...

Page 19: ...E IT8705F and NS NS87366 are used in the POS 370N board The on chip UARTs are compatible with the NS16C550 The parallel port and FDD interface are compatible with IBM PC AT architecture POS 370N uses the advanced SIS SIS630ST Chipset which is 100 PCI compatible chipset with PCI 2 1 standard In addition this board provides two 168 pin sockets for its on board DRAM The DIMM module is a 3 3V SDRAM an...

Page 20: ...mpatible UARTs three ports total external to the 3115T one used for the touch screen Bi directional parallel port IrDA port Support First Infrared FIR and Amplitude Shift Keyed IR ASKIR interface internal to the 3115T Two USB 1 1 ports Watchdog timer Can be set to 1 minute minimal or above period Reset is generated when CPU does not periodically trigger the timer Your program uses hex 440 to contr...

Page 21: ...ese precautions 1 Ground yourself to remove any static charge before touching your POS 370N You can do it by using a grounded wrist strap at all times or by frequently touching any conducting materials that is connected to the ground 2 Handle your POS 370N by its edges Don t touch IC chips leads or circuitry if not necessary 3 Do not plug any connector or jumper while the power is on 4 Do not put ...

Page 22: ...ll automatically follow the CPU s fixed multiplier settings no matter the JP39 jumper setting Table 3 2 Settings for JP39 Ratio 1 2 3 4 5 6 7 8 3 0 x ON OFF OFF OFF 3 5 x ON OFF ON OFF 4 0 x OFF ON OFF OFF 4 5 x OFF ON ON OFF 5 0 x ON ON OFF OFF 5 5x ON ON ON OFF 6 0x OFF OFF OFF ON 6 5x OFF OFF ON ON 7x ON OFF OFF ON 7 5x OFF OFF ON ON 8x OFF ON OFF ON CompactFlashDisk Flash Disk Setting The Comp...

Page 23: ...ur CMOS JP18 Clear CMOS Setup Pin No Description 2 3 Normal Operation 1 2 Clear CMOS Setup LCD Panel Power Setup JP15 LCD Power Setting JP15 Description 2 3 3 3V 1 2 5V Set to 5V is NOT standard COM2 RS 232 422 485 Selection JP10 JP11 COM2 Mode Selection JP10 JP11 Description 1 2 4 5 7 8 10 11 1 2 RS232 2 3 5 6 8 9 11 12 2 3 RS422 2 3 5 6 8 9 11 12 2 3 RS485 COM Port RI and Voltage Selection JP2 J...

Page 24: ...of COM3 as signal RI or voltage source JP13 Description 2 3 COM3 RI Pin Use RI 1 2 COM3RI Pin Use Voltage JP5 Description 2 3 COM3 RI Pin Use Voltage 12V 1 2 COM3RI Pin Use Voltage 5V If JP13 Uses 2 3 Don t care JP5 JP9 JP8 Set pin 9 of COM4 as signal RI or voltage source JP9 Description 2 3 COM4 RI Pin Use RI 1 2 COM4RI Pin Use Voltage JP8 Description 2 3 COM4 RI Pin Use Voltage 12V 1 2 COM4RI Pi...

Page 25: ...includes an on board parallel port accessed through a 25 pin D type female connector CN12 and 26 pin flat cable connector CN20 LPT1 Parallel Port Connector CN12 Table 3 3 LPT1 Pinout Pin No Description Pin No Description 1 STROBE 2 DATA 0 3 DATA 1 4 DATA 2 5 DATA 3 6 DATA 4 7 DATA 5 8 DATA 6 9 DATA 7 10 ACKNOWLEDGE 11 BUSY 12 PAPER EMPTY 13 PRINTER SELECT 14 AUTO FORM FEED 15 ERROR 16 INITIALIZE 1...

Page 26: ...18 GND 6 INITIALIZE 19 ACKNOWLEDGE 7 DATA 2 20 GND 8 PRINTER SELECT LN 21 BUSY 9 DATA 3 22 GND 10 GND 23 PAPER EMPTY 11 DATA 4 24 GND 12 GND 25 PRINTER SELECT 13 DATA 5 26 NC Serial Ports The POS 370N offers four high speed NS16C550 compatible UARTs with Read Receive 16 byte FIFO serial ports COM1 COM2 COM3 COM4 COM1 Serial Port 2x5 pin header Connector CN7 Table 3 5 COM1 Pinout CN7 Pin No Descrip...

Page 27: ...A TXD 4 DATA TERMINAL READY DTR 5 GROUND GND 6 DATA SET READY DSR 7 REQUEST TO SEND RTS 8 CLEAR TO SEND CTS 9 RING INDICATOR RI COM2 Serial Port 2x5 pin header Connector CN10 COM2 supports three modes RS232 RS422 RS485 For 2x5 pin header Connector Table 3 7 COM2 Pinout CN10 Pin No RS232 Mode RS422 Mode RS485 Mode 1 DCD TXD RTX 2 DSR RX NC 3 RXD TXD RTX 4 RTS RX NC 5 TXD NC NC 6 CTX NC NC 7 DTR NC ...

Page 28: ...Mode 1 DCD TXD RTX 2 RXD TXD RTX 3 TXD NC NC 4 DTR NC NC 5 GND NC NC 6 DSR RX NC 7 RTS RX NC 8 CTX NC NC 9 RI Voltage Voltage COM3 Serial Port 2x5 pin header Connector CN11 Table 3 9 COM3 Pinout CN11 Pin No Description Pin No Description 1 DCD 6 CTX 2 DSR 7 DTR 3 RXD 8 RI 4 RTS 9 GND 5 TXD 10 NC COM4 Serial Port 2x5 pin header Connector CN8 Table 3 10 COM4 Pinout CN8 Pin No Description Pin No Desc...

Page 29: ...d mouse connector A Y adapter is required to use both CN1 Extended Keyboard PS 2 Mouse 6 pin Mini Din Connector Pin No Description 1 KB DATA 2 MS DATA 3 GND 4 VCC 5 KB CLOCK 6 MS CLOCK CN4 5 pin Header Keyboard Connector Pin No Description 1 KB CLOCK 2 KB DATA 3 N C 4 GND 5 5V CN2 PS 2 Mouse 5 pin Header Connector Pin No Description 1 MS DATA 2 N C 3 GND 4 5V 5 MS CLOCK ...

Page 30: ...and Indicators CN42 Pin No Description Pin No Description 1 SPEAKER 11 POWER VCC 2 ACPI LED 12 N C 3 N C 13 GND 4 5V 14 KEYLOCK 5 RESET SW 15 GND 6 GND 16 GND 7 IDE LED 17 N C 8 IDE LED 18 ATX POWER CONTROL 9 ATX POWER BUTTON 19 ATX 5VSB 10 GND 20 ATX 5VSB USB Port Connector The POS 370N has five built in USB ports for the future new I O bus expansion CN23 29 30 Pin Header USB Connector Pin No Des...

Page 31: ...escription 1 VCC 2 CIR TX 3 IR RX 4 GND 5 IR TX 6 CIR RX Pin 2 6 Support CIR VGA Connector The built in 10 pin VGA connector can be connected directly to your monochrome CRT monitor as well as high resolution color CRT monitor CN13 15 pin Female VGA Connector Table 3 12 VGA Connector Pinout CN13 Pin No Description Pin No Description 1 RED 9 VCC 2 GREEN 10 GND 3 BLUE 11 NC 4 NC 12 DDC DAT 5 GND 13 ...

Page 32: ... Table 3 14 LAN RJ45 Connector CN5 Pin No Description Pin No Description 1 TX 5 N C 2 TX 6 RX 3 RX 7 N C 4 N C 8 N C Fan Connector The POS 370N provides one CPU cooling fan connector and one system fan connectors These connectors can supply 12V 500mA to the cooling fan CN41 CPU Fan Connector Pin No Description 1 Fan Sensor 2 12V 3 GND CN43 System Fan Connector Pin No Description 1 Fan Sensor 2 12V...

Page 33: ... CN49 Home Networking Connector Pin No Description 1 HRXP 2 GND 3 HRXN Need Transformer Board Audio Line IN CN40 Audio CD IN 2 0mm Pin No Description 1 CD IN_R 2 GND 3 CD IN_L 4 GND CN38 Audio Video IN 2 54mm Pin No Description 1 CD IN_R 2 GND 3 GND 4 CD IN_L CN39 Audio AUX IN 2 54mm Pin No Description 1 CD IN_R 2 GND 3 GND 4 CD IN_L ...

Page 34: ...SPK Out R 6 Line Out L 14 SPK Out L 7 GND 15 MIC In 8 GND 16 GND Audio SPK Output Connector CN48 Audio SPK Output Connector Pin No Description 1 SPK R 2 GND 3 GND 4 SPK L Chassis Intrusion Detection Connector CN51 Chassis Intrusion Detection Input Connector Pin No Description 1 Pull_High 2 CHAS_IN 3 GND Need Pin 1 and Pin 2 short Active CN52 Chassis Intrusion Detection Output Connector Pin No Desc...

Page 35: ...sync values automatically so the user should adjust them manually to match the proper VGA mode H Position This option is used to adjust horizontal display position of image V Position This option is used to adjust vertical display position of image Language This option is used to select the language used on the OSD display The display control circuit can support 2 languages on the OSD display Engl...

Page 36: ...k an operating system on one of the disks and then launch and turn control over to the operating system While the BIOS is in control the Setup program can be activated in one of two ways 1 By pressing Del immediately after switching the system on or 2 By pressing the Del key when the following message appears briefly at the bottom of the screen during the POST Power On Self Test Press DEL to enter...

Page 37: ...help only for Status Page Setup Menu and Option Page Setup Menu F4 key Reserved F5 key Restore the previous CMOS value from CMOS only for Option Page Setup Menu F6 key Load the default CMOS value from BIOS default table only for Option Page Setup Menu F7 key Load the optimized default CMOS value F8 key Reserved F9 key Reserved F10 key Save all the CMOS changes only for Main Menu Getting Help Press...

Page 38: ...e items and press Enter to accept and enter the sub menu Standard CMOS Feature Advanced BIOS Feature Advanced Chipset Feature Integrated Peripherals PnP PCI Configurations PC Health Status Frequency Voltage Control Load Fail Safe Defaults Load Optimized Defaults Set Password Save Exit Setup Exit Without Saving Esc Quit Select Item F10 Save Exit Setup Time Date Hard Disk Type Figure 3 2 CMOS Setup ...

Page 39: ...menu of detailed options Drive A Drive B None 360K 5 25 in 1 2M 5 25 in 720K 3 5 in 1 44M 3 5 in 2 88M 3 5 in Select the type of floppy disk drive installed in your system LCD CRT Both Select LCD CRT Display Panel Hardware Setting 800x600 TFT1 800x600 TFT2 1024x768 18bit TFT1 1024x768 18bit TFT2 1024x768 18bit TFT3 1024x768 18bit TFT4 1024x768 24bit TFT Select Panel Type Every type is predefined w...

Page 40: ...u want in each item Standard CMOS Features Date Mon Feb 8 1999 Time 16 19 20 IDE Primary Master 2557 MB IDE Primary Slave None IDE Secondary Master None IDE Secondary Slave None Drive A 1 44M 3 5 in Drive B None LCD CRT Both Panel Hardware Setting Halt On All Errors Based Memory 640K Extended Memory 64512K Total Memory 65536K Item Help Menu Level Change the day month year and century Move F1 Gener...

Page 41: ...le 3 19 to configure the hard disk IDE Primary Master IDE HDD Auto Detection Press Enter IDE Primary Master Auto 2557 MB Access Mode Auto Capacity xxx MB Cylinder 4956 Head 16 Precomp 0 Landing Zone 4955 Sector 63 Item Help Menu Level To auto detect the HDD s size head on this channel Move F1 General Help Enter Select F5 Previous Values PU PD Value F6 Fail safe defaults ESC Exit F7 Optimized Defau...

Page 42: ...of cylinders heads etc Note PRECOMP 65535 means NONE Capacity Auto Display your disk drive size Disk drive capacity Approximated Note that this size is usually slightly greater than the size of a formatted disk given by a disk checking program Access Mode Normal LBA Large Auto Choose the access mode for this hard disk The following options are selectable only if the IDE Primary Master item is set ...

Page 43: ...Third Boot device Floppy Boot other device Disabled Onboard LAN Boot ROM Disabled Swap Floppy Drive Disabled Boot Up Floppy Seek Disabled Boot Up NumLock Status Off Gate A20 Option Normal Typematic Rate Setting Disabled Typematic Rate Chars Sec 6 Typematic Delay Msec 250 Security Option Setup OS Select For DRAM 64MB Non OS2 Report NO FDD For Win 95 No Menu Level Allows you to choose the VIRUS warn...

Page 44: ...d Enable cache Disabled Disable cache CPU L2 Cache ECC Checking This item allows you to enable disable CPU L2 Cache ECC checking The choice Enabled Disabled Processor Number Feature Some of the new generations of socket 370N processors are installed with a unique processor number This number may be used for verification in Internet transactions and e commerce If you prefer not to use or distribute...

Page 45: ...Lock The choice Enabled Disabled Gate A20 Option Select if chipset or keyboard controller should control GateA20 Normal A pin in the keyboard controller controls GateA20 Fast Lets chipset control GateA20 Typematic Rate Setting Keystrokes repeat at a rate determined by the keyboard controller When enabled the typematic rate and typematic delay can be selected The choice Enabled Disabled Typematic R...

Page 46: ...t the prompt Note To disable security select PASSWORD SETTING at Main Menu and then you will be asked to enter password Do not type anything and just press Enter it will disable security Once the security is disabled the system will boot and you can enter Setup freely OS Select For DRAM 64MB Select the operating system that is running with greater than 64MB of RAM on the system The choice Non OS2 ...

Page 47: ... 3 6 CMOS Setup Utility This section allows you to configure the system based on the specific features of the installed chipset This chipset manages bus speeds and access to system memory resources such as DRAM and the external cache It also coordinates communications between the conventional ISA bus and the PCI bus It must be stated that these items should never need to be altered The default set...

Page 48: ...s MA is issued When Normal is selected the read write command and MA are issued at the same time The choice Delay 1T Normal Write Recovery Time This item defines the Data in to PRE command period The choice 1T 2T VCM REF To ACT REF Delay This item defines VCM REF to REF ACT command period The choice 10T 9T VCM ACCT To ACT REF Delay This item defines VCM ACT to ACT REF command period The choice 10T...

Page 49: ...ed allows caching of the system BIOS ROM at F0000h FFFFFh resulting in better system performance However if any program writes to this memory area a system error may result The choice Enabled Disabled Video RAM Cacheable Selecting Enabled allows caching of the video RAM resulting in better system performance However if any program writes to this memory area a system error may result The choice Ena...

Page 50: ...I Bus Function Selecting Enabled allows CPU access PCI bus cycle and PCI masters access memory cycles to be concurrently issued onto host bus and PCI bus respectively The choice Enabled Disabled CPU Pipeline Control When this item is enabled only one pending cycle is allowed at one time When this item is disabled there might be more than two pending cycles at one time depends on the CPU behavior T...

Page 51: ... OnChip IDE Device Internal PCI IDE This chipset contains an internal PCI IDE interface with support for two IDE channels The choice Primary Secondary Both IDE Primary Master Slave PIO The four IDE PIO Programmed Input Output fields let you set a PIO mode 0 4 for each of the four IDE devices that the onboard IDE interface supports Modes 0 through 4 provide successively increased performance In Aut...

Page 52: ...Select Enabled if your system has a floppy disk controller FDC installed on the system board and you wish to use it If you install and in FDC or the system has no floppy drive select Disabled in this field The choice Enabled Disabled Onboard Serial Port 1 Port 2 Port 3 Port 4 Select an address and corresponding interrupt for the first and second serial ports The choice 3F8 IRQ4 2E8 IRQ3 3E8 IRQ4 2...

Page 53: ...ices are Enabled Disabled USB Keyboard Support Select Enabled if your system contains a Universal Serial Bus USB controller and you have a USB keyboard Choices are Enabled Disabled IDE HDD Block Mode Block mode is also called block transfer multiple commands or multiple sector read write If your IDE hard drive supports block mode most new drives do select Enabled for automatic detection of the opt...

Page 54: ...on As Power Off HDD Off After Disable Power Button Override Instant Off KB Power On Password Disable PM Wake Up Events Press Enter Power Up by Alarm Press Enter Item Help ____________________________ _______ Menu Level Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults Figure 3 8 CMOS Setup Utility ACPI Function This item ...

Page 55: ...pports the Display Power Management Signaling DPMS standard of the Video Electronics Standards to select video power management values Switch Function You can choose whether or not to permit your system to enter complete Suspend mode Suspend mode offers greater power savings with a correspondingly longer awakening period The choice Break Wake Disabled Hot Key Function As Select Enabled if your sys...

Page 56: ...a power management mode nor awaken it IRQ 3 7 9 15 NMI IRQ 8 Break Suspend You can Enable or Disable monitoring of IRQ8 the Real Time Clock so it does not awaken the system from Suspend mode Ring PCIPME Power Up Control When you select Enabled a signal from ring PCIPME returns the system to Full On state The choice Enabled Disabled KB Power On Password This item can be used to prompt the used for ...

Page 57: ...a new add on and the system reconfiguration has caused such a serious conflict that the OS cannot boot Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults Figure 3 9 CMOS Setup Utility Reset Configuration Data Normally you leave this field Disabled Select Enabled to reset Extended System Configuration Data ESCD when you exi...

Page 58: ... 5 7 9 10 11 12 14 15 assigned to This item allows you to determine the IRQ assigned to the ISA bus and is not available to any PCI slot Legacy ISA for devices compliant with the original PC AT bus specification PCI ISA PnP for devices compliant with the Plug and Play standard whether designed for PCI or ISA bus architecture The choice Legacy ISA and PCI ISA PnP PCI VGA Palette Snoop Leave this fi...

Page 59: ...2 40 Temperature3 79 FAN 1 Speed 4153 RPM FAN 2 Speed 0 RPM Item Help Menu Level Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail safe defaults F7 Optimized Defaults Figure 3 10 CMOS Setup Utility Voltage 0 1 2 3 4 5 The chipset reserves 6 inputs for monitoring working voltages from various sources in the system These voltages may include CPU voltage power...

Page 60: ...ous Values F6 Fail safe defaults F7 Optimized Defaults Figure 3 11 CMOS Setup Utility Auto Detect DIMM PCI CLK This item allows you to enable disable auto detect DIMM PCI Clock The choice Enabled Disabled Spread Spectrum This item allows you to enable disable the spread spectrum modulate The choice Enabled Disabled CPU Host DRAM PCI Clock This item allows you to select CPU PCI frequency The choice...

Page 61: ... enter and change the options of the setup menus USER PASSWORD User can enter but does not have the right to change the options of the setup menus When you select this function you will be prompted to create a password ENTER PASSWORD Type the password up to eight characters in length and press Enter The password typed now will clear any previously entered password from CMOS memory You will be aske...

Page 62: ...ter on this item asks for confirmation Save to CMOS and EXIT Y N Y Pressing Y stores the selections made in the menus in CMOS a special section of memory that stays on after you turn your system off The next time you boot your computer the BIOS configures your system according to the Setup selections stored in CMOS After saving the values the system is restarted again Exit Without Saving Pressing ...

Page 63: ... and module connections are solid Remove unnecessary articles such as drawings or manuals from the unit They can obstruct airflow and create hot spots which cause the system to malfunction Do not place noise generating equipment near the 3115T R3 unit Fuse Replacement The 3115T R3 unit has no accessible fuse Return the unit to the factory for fuse replacement Recommended Hard Drive Preventive Main...

Page 64: ...nt 1 Obtain an RMA number for your unit by calling your nearest Xycom Automation Repair Department or Xycom Automation Inc at 734 429 4971 or 1 800 AT XYCOM 2 Please have the following information Company name shipping and billing address Type of service desired product repair or product exchange Product model number part number quantity serial number s and warranty status Failure mode and failure...

Page 65: ...d extract the files to the temporary folder you just created 4 Copy the extracted files onto the DOS bootable diskette When you have created the diskette insert it into the 3115T R3 unit s floppy drive and re boot the unit The menu in Figure 5 2 Main Menu will appear following boot up Additional information on the tests is included in the txt files on the diskette Perform the following steps befor...

Page 66: ...3115T R3 Thin Line Industrial Flat Panel PC Chapter 5 Troubleshooting 62 141876 E Figure 5 1 Serial Loopback Connections ...

Page 67: ... Serial Port Test I Math Coprocessor Test J Video Adjustments Test K Video Interface Test L Speaker Port Test M LPT1 Printer Port Test N LPT2 Printer Port Test O C Hard Drive Interface Test P D Hard Drive Interface Test Q A Floppy Drive Interface Test R B Floppy Drive Interface Test S Keyboard Keypad Tests Test Selected ENTER START TESTING Use the letters to move the cursor and select deselect or ...

Page 68: ...icrosoft DOS 6 22 shipped with systems preinstalled with MS DOS This document is devoted to the reinstallation of your MS DOS operating system and drivers utilizing the Recovery Media provided with your Xycom Automation industrial computer Note This procedure assumes that the computer hard disk drive has been completely corrupted or replaced Warning This procedure will destroy data that may exist ...

Page 69: ... This procedure assumes that the computer hard disk drive has been completely corrupted or replaced Warning This procedure will destroy data that may exist on the hard disk drive Windows NT Reinstallation If you need to reinstall the Windows NT operating system refer to the Xycom Recovery for Xycom Automation Windows NT Workstation shipped with systems preinstalled with Windows NT This document is...

Page 70: ... or reinstall a current operating system refer to the operating system s manual for directions Installing Drivers This section describes how to install the drivers associated with the system Note For further assistance contact Xycom Automation technical support at 734 944 0482 or support xycom com Video Drivers Video drivers and the expansion utilities are on the Documentation and Support Library ...

Page 71: ... uses lower resolutions that will better utilize the display by stretching the information in an attempt to fill the display Operating systems such as Microsoft Windows 98 and Windows NT use display drivers to handle the different flat panel displays Here expansion is not necessary since there is a specific driver for each resolution display Expansion does not add any resolution to the existing in...

Page 72: ...heral manuals for information on installing drivers related to these items Note If you ordered a system with Windows pre loaded you may have to purchase and install an external parallel port CD ROM drive or order your system with a CD ROM drive pre installed to be able to install Windows drivers The Windows operating system ships only on CD ROM ...

Page 73: ... resolution of the timer is 1 minute and the range of the timer is from 1 min to 255 min You need to send the time out value to the I O port 440H and then enable it by write data from the same I O port 440H value is 01h ffh This activates the timer that will eventually time out and reset the CPU board To ensure that this reset condition won t occur the Watch Dog Timer must be periodically refreshe...

Page 74: ...program WDT_PORT 440H INITIAL TIMER COUNTER MOV DX WDT_PORT MOV AL 1 1 minute OUT DX AL start counter W_LOOP MOV DX WDT_PORT MOV AL 0 OUT DX AL stop counter MOV DX WDT_PORT MOV AL 1 OUT DX AL restart counter ADD YOUR APPLICATION HERE CMP EXIT_AP 0 JNE W_LOOP MOV DX WDT_PORT MOV AL 0 OUT DX AL EXIT AP ...

Page 75: ...A weak battery may have caused this error replace if necessary It may also indicate that CMOS has become corrupt DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER No boot device was found This could mean that either a boot drive was not detected or the drive does not contain proper system boot files Insert a system disk formatted as a boot device into Drive A and press Enter If you assumed the ...

Page 76: ...BOARD IS LOCKED OUT UNLOCK THE KEY BIOS detected the keyboard is locked P17 of keyboard controller is pulled low MEMORY ADDRESS ERROR AT Indicates a memory address error at a specific location You can use this location along with the memory map for your system to find and replace the bad memory chips MEMORY PARITY ERROR AT Indicates a memory parity error at a specific location You can use this loc...

Page 77: ...in the EISA non volatile memory When this error appears the system will boot in ISA mode allowing you to run the EISA Configuration Utility FLOPPY DISK S FAIL 80 Unable to reset floppy subsystem FLOPPY DISK S FAIL 40 Floppy type dismatch HARD DISK S FAIL 80 HDD reset failed HARD DISK S FAIL 40 HDD controller diagnostics failed HARD DISK S FAIL 20 HDD initialization error HARD DISK S FAIL 10 Unable...

Page 78: ...e C 2 IRQ Mapping IRQ0 System Timer IRQ8 RTC Clock IRQ1 Keyboard IRQ9 USB LAN IRQ2 Cascade to IRQ Controller IRQ10 Touchscreen COM3 IRQ3 COM2 IRQ11 COM4 IRQ4 COM1 IRQ12 PS 2 Mouse IRQ5 Sound LPT2 IRQ13 FPU IRQ6 FDC IRQ14 Primary IDE IRQ7 LPT1 IRQ15 Secondary IDE Note All IRQs have been assigned to the listed devices so if you want to add any additional device interface you must free the unused IRQ...

Page 79: ...1 Interrupt Controller 1 Master 040 05F 8254 Timer 060 06F 8042 Keyboard Controller 070 07F Real Time Clock NMI Mask 080 09F DMA Page Register 0A0 0BF Interrupt Controller 2 0C0 0DF DMA Controller 2 0F0 Clear Math Coprocessor Busy 0F1 Reset Math Coprocessor 0F8 0FF Math Coprocessor 408 409 Digital Input Output 170 177 1F0 1F7 Fixed Disk 270 27F Printer Port LPT2 2E8 2EF Serial Port 4 COM4 2F8 2FF ...

Page 80: ... web site to a temporary directory on your hard drive or directly to the floppy formatted in step 1 3 Copy BIOS file and awdflash exe files to the boot floppy disk 4 Reboot the system to the DOS command prompt using the boot disk made in the previous steps 5 At the DOS command prompt awdflash filename xxx filename xxx is the file name of the upgraded BIOS file press Enter 6 The first prompted opti...

Page 81: ... is complete you will be asked to reset or power off the system Remove the floppy disk from the drive and reset or power off the system 10 Reboot the system and note that the BIOS version on the initial boot up screen has changed to the new BIOS version Your BIOS upgrade is now complete Recovering Your Old BIOS 1 Boot the system with the floppy disk that contains the new BIOS If you do not have th...

Page 82: ...dio line in 29 audio panel 30 audio speaker 30 chassis intrusion detection 30 fan 28 home networking 29 IrDA infrared interface port 27 keyboard mouse 25 LAN RJ45 28 LCD backlight 28 parallel port 21 serial ports 22 USB port 26 VGA 27 Cooling fan connector 28 CPU board 15 audio line in connector 29 audio panel connector 30 audio speaker output connector 30 chassis intrusion detection connector 30 ...

Page 83: ...Indicators CPU board 26 Infrared interface port connector 27 power setting 20 Input output address map 75 Installation driver 66 hard disk drive 9 operating systems 64 IR port power setting 20 setting 19 IrDA infrared interface port connector 27 IRQ map 74 Keyboard mouse connector 25 LAN RJ45 connector 28 LCD display backlight connector 28 specifications 2 LCD panel power setting 19 Local area net...

Page 84: ...ting COM port IR and voltage 19 COM2 19 Service and repairs 60 Side view of unit system setup 8 Speaker output connector 30 Specifications CPU board 3 15 disk drive bay 1 environmental 4 LCD display 2 power supply 2 touch screen 2 Switches CPU board 26 System setup 6 arm mounting 14 hard disk drive installation removal 9 panel mounting 11 reverse side of unit 6 7 side view of unit 8 wall mounting ...

Page 85: ...141876 E Xycom Automation Inc 734 429 4971 Fax 734 429 1010 http www xycom com Canada Sales 905 607 3400 Northern Europe Sales 44 1604 790 767 Southern Europe Sales 39 011 770 53 11 ...

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Xycom 3115T R3, User Manual

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