1510 Industrial PC Computer System Manual
34
Fuse Replacement
The 1510 has no accessible fuse. Return the unit to Xycom for fuse replacement.
Product Repair Program/Returning a Unit to Xycom
Xycom’s Product Repair & Customization Department (PR&C) restores equipment to
normal operating condition and implements engineering changes that enhance operat-
ing specifications. Xycom tests products returned to Xycom with the standard Xycom
test diagnostics.
Follow the steps below to prepare the unit for shipment:
1.
Obtain an RMA number for your unit by calling your local Product Repair Depart-
ment or the Xycom Repair Center 1-800-289-9266 or 734-429-4971. Have the fol-
lowing information available:
·
Company name, shipping and billing address
·
Type of service desired - product repair or product exchange
·
Product model number, part number, quantity, serial number(s), and warranty status
·
Failure mode and failure systems
·
Purchase order number or repair order number
2.
Attach failure information to the unit to speed processing.
3.
Place the unit securely in its original packaging or an equivalent heavy-duty box.
4.
Mark the RMA number on your purchase order and on the outside of the box.
5.
Send the unit to your local Xycom repair center.