P91 Lead Acid 2U User
’
s Manual
Uninterruptible Power Supply
Xtreme Power Conversion Corporation
Page 33
The following damage is not covered by this Policy:
1.
Restoration of lost data and reinstallation of software.
2.
Damage from a cause other than AC power-line transients, except for damage due to telephone line,
Local Area Network, or CATV transients, which is covered only if the Product offers such protection.
3.
DAMAGE CAUSED BY FAILURE TO PROVIDE A SUITABLE INSTALLATION ENVIRONMENT FOR THE
PRODUCT (INCLUDING, BUT NOT LIMITED TO, LACK OF A PROPER SAFETY GROUND).
4.
Damage caused by the use of the Product for purposes other than those for which it was designed.
5.
Damage caused by accidents, or natural disasters, including but not limited to, fire, flood, and wind.
6.
Damage caused by abuse, misuse, alteration, modification, or negligence.
7.
Any labor costs or travel, room and board expenses associated with the repair and/or restoration of
lost or damaged hardware, software or data.
EXCEPT AS EXPRESSLY PROVIDED IN THIS POLICY, XPC SHALL NOT BE LIABLE FOR ANY DAMAGES
WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR MULTIPLE DAMAGES ARISING OUT OF THE USE OF THE PRODUCT OR DAMAGE TO THE
CONNECTED EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH CLAIM IS BASED, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS
OF PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF USE OF THE PRODUCT OR THE CONNECTED
EQUIPMENT OR ANY ASSOCIATED EQUIPMENT, LOSS OF SOFTWARE, COST OF CAPITAL, COST OF ANY
SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, DOWNTIME, THE CLAIMS OF THIRD PARTIES, INCLUDING
CUSTOMERS, AND INJURY TO PROPERTY.
Submitting a Load Protection Policy Claim:
1.
Any claim under the Load Protection Policy must be made within 10 days of the date of alleged
damage to the Connected Equipment.
2.
Call the XPC technical support department at 1-800- 582-4524 and obtain a Load Protection Policy
Returned Material Authorization (RMA) number. Have information on all applicable insurance or other
resources of recovery/payment that is available to the Purchaser and the name of the power utility
supplier for the location of the Connected Equipment. XPC will forward to the Purchaser a Load
Protection Policy claims form, which must be completed and filed with XPC within 30 days.
•
Mark the Load Protection Policy RMA number on the Product the Purchaser is returning.
•
Pack the Product in its original packaging or similar packing materials if the original packaging
has been discarded. Enclose the completed Load Protection Policy claim form and a copy of
the Purch
aser’s
original sales receipt for the Product in the box.
•
Mark the RMA number clearly on the outside of the box.
•
Ship the Product (one-way shipping charges paid by the Purchaser) to:
XPC Corporation
230 Yuma Street
Denver, CO 80223
Attn: LPP RMA#
