Xtream HK400FW Operation Manual Download Page 24

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troubleshooting

Problem

Possible Case

Solution

Heater fires, but Main

PCB shuts heater off

after a short period of

time. Lamp is flickering,

and LED display shows

“E ”.

1. Incorrect pump pressure

2. Dirty Fuel Filter

3. Nozzle is Dirty

4. Photocell lens is Dirty

5. Photocell not installed

properly

6. Photocell Defective

7. Improper electrical

connection between

Main PCB and Photocell.

1. Adjust Pump Pressure

2. Clean/replace Fuel Filter

3. Clean/replace Nozzle

4. Clean/replace Photocell

5. Adjust Photocell position

6. Replace Photocell

7. Check wiring connections

(See Wiring Diagrams)

Heater will not operate,

or motor runs for short

time. Lamp flickers and

LED display shows “E ”.

1. No kerosene in fuel tank

2. Incorrect pump pressure

3. Corroded Spark Plug or

incorrect plug gap.

4. Dirty Fuel Filter

5. Dirty Nozzle

6. Moisture in Fuel/Fuel

Tank

7. Improper electrical

connection between

Transformer and Circuit

Board

8. Ignitor Wire not

connected to Spark Plug

9. Defective Ignitor

10. Air in Fuel Line

11. Ambient temperature

below 35°F

1. Fill tank with fresh kerosene

2. Adjust Pump Pressure

3. Clean/replace Spark Plug

4. Clean/replace Fuel Filter

5. Clean/replace Nozzle

6. Rinse out fuel tank with clean

fresh kerosene

7. Inspect all electrical

connections. See Wiring

Diagrams

8. Re-attach Ignitor wire to

Spark Plug

9. Replace Ignitor

10. Bleed air from line

11. Add fuel additives to keep

fuel from jelling.

Fan does not operate

when heater is plugged

in and Power Switch

is in the “ON” position.

The lamp is flickering

or on and LED Display

shows “E ” or “E2”.

1. Thermostat is set too low

2. Broken electrical

connection between

Main PCB and motor

1. Rotate thermostat to a higher

setting

2. Inspect all electrical

connections. See Wiring

Diagrams

Lamp is flickering, and

LED display shows

“E3”

1. Thermostat Switch has

failed

2. Short Circuit

1. Replace Thermostat Switch.

2. Check Wiring Diagrams and

connection

Lamp is flickering, and

LED display shows

“E4”

1. Sensor Disconnected

1. Check limit control thermostat

2. Check sensor connection

Troubleshooting

TROUBlESHOOTING CHART

Summary of Contents for HK400FW

Page 1: ...operation manual HK400FW KEROSENE PORTABLE HEATER ...

Page 2: ...2 ...

Page 3: ...ion 15 Fueling Your Heater 15 Clearances 16 Ventilation 16 Starting the Heater 17 Stopping the Heater 17 Restarting the Heater 18 Long Term Storage of the Heater Maintenance 19 Fuel Tank 19 Fan Blades 19 Nozzle 20 Spark Plug 21 Photocell 21 Fuel Filter 22 Pump Pressure Adjustment 23 Air Bleed Directions Troubleshooting 24 Troubleshooting Chart table of contents ...

Page 4: ...ner s manual thoroughly will help avoid any personal injury or damage to your heater By knowing how best to operate this machine you will be better positioned to show others who may also operate the unit You can refer back to the manual at any time to help troubleshoot any specific operating functions so store it with the machine at all times Attention Read through the complete manual prior to the...

Page 5: ...ne 1 866 770 1711 for information on servicing always provide the product model and identification numbers You will need to locate the model and serial number for the heater and record the information in the places provided below Date of Purchase Dealer Name Dealer Phone Product Identification Numbers Model Number Serial Number ...

Page 6: ...hazard which if not avoided might result in minor or moderate injury NOTICE indicates a situation that could result in equipment damage Follow safety messages to avoid or reduce the risk of injury or death Hazard Symbols and Meanings Save these Instructions Safety Rules This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow...

Page 7: ...oper connection of the equipment grounding conductor can result in a risk of electrocution Check with a qualified electrician or service personnel if you are in doubt as to whether the system is properly grounded Always be certain the unit is receiving proper voltage Specified on the model plate of the heater Use only a three prong grounded outlet and extension cord Keep all connections dry and in...

Page 8: ...inlet rear or air outlet front of heater Keep all combustible material away from this heater Never use fuels such as gasoline benzene paint thinners or other oil compounds in this heater Never refill the heater s fuel tank while heater is operating or still hot This heater is EXTREMELY HOT while in operation Never transport heater with fuel in its tank Bulk fuel storage should be a minimum of 25 f...

Page 9: ...evel When an indirect fired heater not connected to a flue pipe is used in a closed room provide a minimum opening area of 3 square feet per US gallon capacity at the unit level and a continuous natural air circulation through windows and doors People with breathing problems should consult a physician before using the heater Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemb...

Page 10: ...ATE COMBUSTION AND VENTILATION AIR MUST BE PROVIDED REFER TO VENTILATION warning CALIFORNIA RESIDENTS ThIs heaTeR PRoDUCes CaRbon MonoXIDe WhICh Is lIsTeD bY The sTaTe of CalIfoRnIa as a RePRoDUCTIve ToXIn UnDeR PRoPosITIon 65 noT foR Use In hoMes oR ReCReaTIonal vehICles warning MASSACHUSETTS STATE LAW PROHIBITS THE USE OF THIS HEATER IN ANY BUILDING WHICH IS USED IN WHOLE OR IN PART FOR HUMAN HA...

Page 11: ...auge Extension Cord Wrap Rear Handle Fan Guard Power Cord Drain Bolt Side Cover Control Panel Fuel Tank Model Mh 0400 0M10 MODEL HK400FW Rating BTU Hr 400 000 Fuel Consumption Gal Hr 3 0 Fuel Tank Capacity Gallons 24 0 Pump Pressure PSI 125 Volt Hz 120V 60Hz Amps 3 0 Phase Single Size L x W x H 53 x 30 x 36 Net Weight Lbs 150 ...

Page 12: ...t frame 2 Place flat washers L and cotter pins on axle ends and bend cotter pins with long nose pliers to secure 3 Place wheel cap on flat washers L and put wheel cap in flat washers L end 4 Place heater on wheel support frame Make sure air inlet end rear of heater is over wheels Align the holes on fuel tank flange Insert screws through handles front and rear fuel tank flange and wheel support fra...

Page 13: ...fuel tank flange and wheel support fra as shown in below and attach nut finger tight after each screw is inserted 5 After all screws are inserted tighten nuts firmly Do noT oPeRaTe heaTeR WIThoUT sUPPoRT fRaMe fUllY asseMbleD To TanK Nut Wheel Support Frame Wheel Tube Valve Fuel Tank Flange Air lnlet Cord wrap Screw L Screw S Axle Safety Guard Wheel Semi pneumatic Bushing Flat Washer L Flat Washer...

Page 14: ... area NEVER use fuel such as gasoline benzene alcohol white gas camp stove fuel paint thinners or other oil compounds in this heater THESE ARE VOLATILE FUELS THAT CAN CAUSE A FIRE OR EXPLOSION NEVER store kerosene in direct sunlight or near a source of heat NEVER use kerosene that has been stored from one season to the next Kerosene deteriorates over time OLD KEROSENE WILL NOT BURN PROPERLY IN THI...

Page 15: ... This heater s electrical system is protected by a fuse that protects it and other electrical components from damage Fuse is located inside of an in line FUSE BARREL If your heater fails to operate check this fuse first and replace as needed Refer to Specification Chart in this manual Flame out sensor Utilizes a photocell to monitor the flame in burn chamber during normal operation It will cause t...

Page 16: ...NTROL UP ARROW to higher setting to start heater If heater still does not start see Troubleshooting Chart NOTE The major electrical components of this heater are protected by a circuit breaker fuse mounted to the power switch If your heater fails to start check this first and replace as necessary You should also check your power source to insure that proper voltage and frequency are being supplied...

Page 17: ...ot cooled Do not restart heater until cooling cycle is complete 1 Push OPERATION BUTTON This will cause heater flame to go out The motor will continue to run during The cooling cycle This allows the fan to cool the combustion chamber When the cooling cycle approx 2 minutes is finished the motor will stop Do not unplug heater until cooling cycle is finished 2 Disconnect heater from power source 3 T...

Page 18: ...hole so that cap flange o hole in tank otherwise it free of dust and corrosive nal box with the original USER S MANUAL with OPERATION Drain Bolt Drain Hole Drain Bolt To temporarily stop heater set thermostat at a temperature lower than air around heater Heater will cycle back on if air temperature around heater is lower than thermostat setting o ResTaRT heaTeR CaUTIon Do noT ResTaRT heaTeR UnTIl ...

Page 19: ...GeD In oR WhIle hoT NOTE USE ORIGINAL EQUIpMENT REpLACEMENT pARTS Use of third party or other alternate components will void warranty and may cause unsafe operating conditions fUel TanK Flush every 200 hours of operation or as needed See Storage fan blaDes CLEAN EVERY SEASON OR AS NEEDED Remove upper shell See air intake filter Use Allen wrench to loosen set screw which holds fan blade to motor sh...

Page 20: ...ire from spark plug Remove spark plug from burner head using medium Phillips screwdriver Remove lead wire from spark plug Reinstall spark plug into burner head Attach spark plug wire to spark plug Reinstall upper shell SPARK PLUG Kerosene Portable Heater Manual 5 WaRnInG neveR seRvICe heaTeR WhIle IT Is PlUGGeD In oR WhIle hoT NOTE USE ORIGINAL EQUIpMENT REpLACEMENT pARTS Use of third party or oth...

Page 21: ...adjusting screw counterclockwise to decrease pressure Fuel Line A Fuel Line A Gasket Fuel Filter B Fuel Cap Fuel Cap Gasket Fuel Filter A Air Vent Screw Pressure Adjusting Screw CLEAN TWICE PER HEATING SEASON OR AS NEEDED FUEL FILTER A ON FUEL CAP Remove fuel cap Take out fuel filter with clean kerosene Wash fuel filter with clean kerosene Replace fuel filter on fuel tank Replace fuel cap on fuel ...

Page 22: ...rosene uel filter with clean kerosene e fuel filter on fuel tank e fuel cap on fuel tank B ON FUEL LINE e fuel line A from fuel pump by using wrench ut fuel line from fuel tank by pulling out fuel filter e fuel filter assembly from fuel line uel filter in clean kerosene emble fuel filter in reverse order URe aDjUsTMenT htsidepanel Ifnotusinganaccessoryfuelpressure ase skip to 4 r vent screw essory...

Page 23: ... in air and having to go through the air bleeding procedure again MAINTENANCE Kerosene Portable Heater Manual 7 7 Set pump pressure to 25 PSI 6PSI We recommend pump pressure adjusting is not needed if red markings on pump body and pressure adjust ing screw are aligned with each other NOTE Use only original equipment replacement parts Use of alternate or third party components will void any warrant...

Page 24: ... connected to Spark Plug 9 Defective Ignitor 10 Air in Fuel Line 11 Ambient temperature below 35 F 1 Fill tank with fresh kerosene 2 Adjust Pump Pressure 3 Clean replace Spark Plug 4 Clean replace Fuel Filter 5 Clean replace Nozzle 6 Rinse out fuel tank with clean fresh kerosene 7 Inspect all electrical connections See Wiring Diagrams 8 Re attach Ignitor wire to Spark Plug 9 Replace Ignitor 10 Ble...

Page 25: ...erature limit safety device is overheated 1 Wait until unit cools down Poor Combustion 1 Flames extending beyond heater and low heat output 1 Align the red mark between the air screw and pump body Heater does not turn on 1 No power supply to heater 1 Check replace Fuse troubleshooting ...

Page 26: ...26 If you need assistance with the assembly or operation of this Heater please call 1 866 770 1711 ...

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