Xtralis ADPRO Presidium Mini, Installation And User Manual

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ADPRO Presidium Mini by Xtralis Installation and User Manual
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4.6 Troubleshooting
4.6.1 Detection Problems
Troubleshooting may be performed using a video monitor connected to the Presidium Mini video
output, if required.
If detection is not occurring as expected, check the following:
• Ensure that Camera Calibration has been properly performed (refer to Camera Calibration
on page 51).
• Ensure that the Detection Areas have been defined as required (refer to Areas on
page 52).
• Ensure Trigger Areas have ben positioned and programmed correctly.
• Adjust the Detection Sensitivity as required (refer to Detection Sensitivity on page 55). It
may be necessary to increase the sensitivity. The sensitivity may be customised (refer to
Customise Sensitivity on page 56).
• Adjust the Environment Activity as required (refer to Environmental Activity on page 55).
• Each Presidium Mini channel may be isolated, which will prevent any alarms from being
generated by that channel. Ensure that the channel is not isolated.
• The Presidium Mini must be set to Secure for detection to occur. Check that the physical
input to the Presidium Mini is in the Secure position (refer to
Access/Secure Input on
page 40).
• To perform detection diagnostics, select Display all Tracks on Video Output ( General
Setup on page 49), this displays all movement that the Presidium Mini is detecting in the
detection area. This may be used to ensure that all movement is being detected.
Note: It is not recommended to enable this function during general use of the Presidium
Mini. It should only be used as a diagnostics tool when setting up or fault finding the
Presidium Mini.
Note: The Presidium Setup utility must not be connected to the Presidium Mini during
normal operation. The setup utility should only be connected when programming or
changing settings. All VMD detection is temporarily disabled when the Setup Utility
is connected.
It is also important to check that detection is not occurring in areas in which detection should not
occur. This will minimise the number of nuisance alarms. In each detection area, check that
detection does not occur in areas that are masked out, or should not be aligned with PRO series
PIRs or other detection technology.
4.6.2 IP Address Forgotten
If the Presidium Mini appears in the list of local units on the Establish Connection page (refer to
Connect to an Presidium Mini on page 42), highlight the Presidium Mini and select the System
Info button. The IP Address and Subnet Mask are displayed.