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32

troubleshooting

SYMPTOM

PROBABLE CAUSE

REMEDY

Blower runs, but 

burner will not ignite.

Dirty or clogged fuel nozzle

Replace fuel nozzle.

Ignition module.

Consult your Customer Service.

Ignition electrodes 

damaged or worn.

With unit running and trigger 

gun closed, look through burner 

sight glass to ensure there is 

sparking across electrodes.

No voltage.

Consult Service Department.

Pressure switch override.

Pressure should be over 375 

PSI

High limit switch override.

Allow unit to cool down before

reigniting.

Improper burner air 

adjustment.

Adjust.

Fuel solenoid valve failure.

Replace.

Burner runs erratically.

Water in the fuel oil.

Drain fuel filter/water separator. 

Drain fuel tank, and replace with 

clean fuel.

Dirty fuel filter.

Replace.

Dirty fuel nozzle.

Replace.

Improper air adjustment 

setting.

Adjust.

Fuel pump malfunctioning.

Replace.

Burner runs, but will 

not heat.

Poor or improper fuel 

supply.

Check fuel to ensure it is 

correct. Drain tank and replace 

filter if necessary and refill with 

proper fuel.

Low fuel pump pressure.

Check fuel pump pressure, 

adjust or replace if needed.

Dirty or clogged fuel nozzle.

Replace fuel nozzle.

Improper burner air 

adjustment setting.

Adjust

Scale build up in heat 

exchanger coil.

Consult your Customer Service.

Burner discharges 

white smoke.

Low on fuel.

Refuel. If white smoke persists, 

consult Customer Service.

Excessive air supply.

Adjust

Burner discharges 

black smoke.

Insufficient air supply.

Adjust

Summary of Contents for X-HW2565AR

Page 1: ...operation manual X HW2565AR X HW3513AR X HWE3513AR HOT WATER PRESSURE WASHER ...

Page 2: ...2 table of contents ...

Page 3: ...nk 18 Adjustable Pressure Dual Lance 18 Dual Lance Connection 19 Water Supply 19 Unloader 20 Thermal Relief Valve 20 Pre Start Inspection Procedures Operation 21 Priming The Pump 21 Start Up Cold Water Operation 23 Hot Water Operation 23 Cleaning With Detergents 24 Shutdown Maintenance 25 Specific Maintenance 27 Winterizing 29 Maintenance Chart Troubleshooting 30 Troubleshooting Chart ...

Page 4: ... owner s manual thoroughly will help avoid any personal injury or damage to your pump By knowing how best to operate this machine you will be better positioned to show others who may also operate the unit You can refer back to the manual at any time to help troubleshoot any specific operating functions so store it with the machine at all times Attention Read through the complete manual prior to th...

Page 5: ...ice line 1 866 770 1711 for information on servicing always provide the product model and identification numbers You will need to locate the model and serial number for the pump and record the information in the places provided below Date of Purchase Dealer Name Dealer Phone Product Identification Numbers Model Number Serial Number ...

Page 6: ...hazard which if not avoided might result in minor or moderate injury NOTICE indicates a situation that could result in equipment damage Follow safety messages to avoid or reduce the risk of injury or death Hazard Symbols and Meanings Save these Instructions Safety Rules This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow...

Page 7: ...l which may cause a risk of fire Do not refuel indoors or in a poorly ventilated area Engine Fuel Tank If using a Gasoline Engine refuel with gasoline only Do not use diesel or fuel oil Burner Fuel Tank Black When refueling the Burner Fuel Tank use No 1 or No 2 fuel oil diesel or kerosene Do not use gasoline Do not operate the unit if gasoline or diesel fuel is spilled Wipe the pressure washer cle...

Page 8: ...spray Never put your hand fingers or body directly over the spray nozzle Do not direct discharge stream at persons or self This product is to be used only by trained operators Always keep operating area clear of all persons DO NOT allow children to operate this unit SEEK EMERGENCY MEDICAL CARE if the spray appears to have penetrated the skin DO NOT TREAT AS A SIMPLE CUT High pressure hoses and fue...

Page 9: ...rom a pressure washer malfunction or exploding accessories if incorrect system components attachments or accessories are used Serious injury or death may occur if attempting to start the pressure washer when the pumping system is frozen Never make adjustments to the factory set pressures Never exceed manufacturers maximum allowable pressure rating of attachments Do not allow any hoses to make cont...

Page 10: ...ay appears to have penetrated the skin DO NOT TREAT AS A SIMPLE CUT Be prepared to tell a physician exactly what kind of detergents you were using by reading the Material Safety Data Sheet MSDS provided with your detergent Never use any solvents or highly corrosive detergents or acid type cleaners with this pressure washer Protective equipment such as rubber suits gloves and respirators are advisa...

Page 11: ...pped pressure before leaving DO NOT operate the unit if you see any fuel oil or water leaks from the machine DO NOT resume operation until the unit has been in spected and repaired by a qualified service person NEVER run the engine with the governor disconnected or operate at excessive speeds Place unit in a clean dry flat area for servicing Before servicing the unit turn the unit off relieve the ...

Page 12: ...ush pull handle protective steel housing cover PORTABILITY Four pneumatic tires for easy mobility FINISH Powder Coated HIGH PRESSURE HOSE 3 8 x 50 TRIGGER GUN ASSEMBLY Trigger controlled safety lock off insulated lance DUAL LANCE Dual Lance Insulated w adjustable pressure 8 Mi T M HSP SERIES Operator s Manual OMHSP004 03 905 RZ Hsp small frame features ...

Page 13: ... High Pressure Pump 12 Beltguard 13 Heat Exchanger Exhaust 14 Decal Warning Do Not Modify Plumbing 15 High Pressure Outlet 16 Coil Drain Assembly 17 Decal Data Plate 18 Burner Fuel Tank 19 Decal Caution Risk of Fire 20 Decal Warning Caution Operating 21 Air Shutter Adjusting Arm 22 Burner On Off Switch 23 Engine Gasoline Tank 24 Wand Holder 25 High Pressure Hose 26 Trigger Safety Lock 27 Trigger G...

Page 14: ... pull handle protective steel housing cover PORTABILITY Four pneumatic tires for easy mobility FINISH Powder Coated HIGH PRESSURE HOSE 3 8 x 50 TRIGGER GUN ASSEMBLY Trigger controlled safety lock off insulated lance DUAL LANCE Dual Lance Insulated w adjustable pressure 0 Mi T M HSP SERIES Operator s Manual OMHSP044 03 905 RZ Hsp large frame features features ...

Page 15: ...ssure Pump 12 Beltguard 13 Heat Exchanger Exhaust 14 Decal Warning Do Not Modify Plumbing 15 High Pressure Outlet 16 Coil Drain Assembly 17 Decal Data Plate 18 Burner Fuel Tank 19 Decal Caution Risk of Fire 20 Decal Warning Caution Operating 21 Air Shutter Adjusting Arm 22 Burner On Off Switch 23 Engine Gasoline Tank 24 Wand Holder 25 High Pressure Hose 26 Trigger Safety Lock 27 Trigger Gun 28 Ins...

Page 16: ...n explosion or fire 3 Do not allow the unit to be exposed to rain snow or freezing temperatures If any part of the unit becomes frozen excessive pressure may build up in the unit which could cause it to burst resulting in possible serious injury to the operator or bystanders 4 Be certain to block the wheels to prevent the unit from moving while operating 5 Pump oil level should be checked before e...

Page 17: ...Explosion or Fire Warnings pg 7 before fueling 2 Locate the Safety Decals on your unit and heed their warnings 3 Gasoline Engines When filling tank gasoline fuel should be a minimum of 85 octane DO NOT MIX OIL WITH GASOLINE Gasoline fuel should be purchased in quantities that may be used within 30 days Use of clean fresh lead free gasoline is recommended Leaded gasoline may be used if lead free is...

Page 18: ...the Dual Lance assembly counterclockwise 2 Selectionoflowpressurecanbeachieved by turning the adjustable grip on the Dual Lance clockwise NOZZLE REVIEW Various nozzles may be quick connected into the end of the wand to change the spray pattern or use the detergent feature When using Quick Connects Q C be certain the connection is securely locked If not the high pressure water may shoot the nozzle ...

Page 19: ...proximately one gallon more than the outgoing GPM stated on the pressure washer nameplate You can check GPM by timing how long it takes to fill a 5 gallon container c Incoming water temperature must not exceed 125 F Excessive pump damage may result if the water temperature exceeds this acceptable level 5 Never allow the unit to operate without the incoming water line attached and the water supply ...

Page 20: ...service contact Customer Service 5 Inspect high pressure hoses for kinking cuts and leaks If a cut or leak is found DO NOT USE HOSE Replace hose before starting unit See Risk of Injection pg 8 Be sure that all damaged parts are replaced and that the mechanical problems are corrected prior to operation of the unit If you require service contact Customer Service To ensure the water temperature does ...

Page 21: ...y air from the system The unit is primed when water flow is uninterrupted by air 3 Once the unit is primed turn off the water supply and connect the high pressure discharge hose to the water outlet of the unit Note The trig ger gun and dual lance assembly should already be connected to the high pressure discharge hose at this time 4 Turn on the water supply CAUTION BE CERTAIN THE HOSE GUN LANCE AS...

Page 22: ...igh pressure hoses for kinking cuts and leaks If a cut or leak is found DO NOT TOUCH HOSE AT LEAK TURN UNIT OFF IMMEDIATELY Replace hose before starting the unit See Risk of Injection or Severe Cutting Injury pg 8 Be sure that all damaged parts are replaced and that the mechanical problems are corrected prior to operation of the unit If you require service contact Cus tomer Service 6 At this point...

Page 23: ...t is normal for the burner to fire intermittently The high limit switch will cause combustion to cease when the temperature of the discharged water exceeds the maximum temperature setting of the switch Combustion will begin again when the temperature drops below the minimum setting CLEANING WITH DETERGENTS NOTICE This feature is designed for use with mild detergents only Since the cleaning solutio...

Page 24: ...ay It will take about 30 seconds to purge all detergent from the line For best rinsing results start at the top and work down 7 Siphon a gallon of water through the low pressure detergent injection system after each use This prevents the possibility of corrosion or detergent residue causing mechanical problems during the next use operation NOTICE This injection system is designed to apply detergen...

Page 25: ...rrect the leak Additional o rings can be purchased from your dealer FUEL WATER SEPARATOR The fuel filter has a built in water separator Occasionally the water has to be drained from the separator Follow the procedures listed below 1 Check the collection bowl daily 2 Ensure the unit is off and place an oil catch basin under the fuel cartridge 3 Loosen the drain plug to allow the fuel water contamin...

Page 26: ...ckwise to increase the air flow into the combustion chamber 2 If the test is yellowish in color turn the shutter arm clockwise to decrease the air flow into the combustion chamber 3 Hold onto the air shutter adjusting arm and loosen the locking nut Move the shutter in 1 8 increments and retighten the locking nut after each 1 8 movement 4 Trigger the gun on and off slowly to make sure there is prop...

Page 27: ... c Water supply d Three foot hose 1 2 3 4 I D with a 3 4 inch male garden hose fitting 2 Procedure a To start winterizing unit must be run according to the Start up Cold Water Operation listed on page 14 b After running and priming shut off the unit and water supply c Relieve system pressure by pointing the trigger gun in a safe direction and squeezing the trigger until water flow ceases to exit t...

Page 28: ...r p Drain hose and trigger gun assembly Store with the unit in a safe nonfreezing area q Store antifreeze solution for next use or dispose of according to state EPA laws 3 Optional Procedure a Shut the unit and water supply off b Relieve system pressure by pointing the trigger gun in a safe direction and squeezing the trigger until water flow ceases to exit the nozzle c Disconnect and drain the ho...

Page 29: ...urner air adjustment X X X X Check burner electrodes X Test water pressure X X X X Test fuel pressure X X X X Test water temperature X X X X Descale coil X Must be performed by an authorized service technician The pump oil must be changed after the first 50 hours of operation and every 250 hours or 3 months whichever comes first High pressure nozzle should be replaced whenever pressure is less tha...

Page 30: ... high pressure hose Water inlet screen obstructed Remove screen clean or replace Pump sucking air Prime eliminated Tighten all water intake connections Eliminate leaks in intake line Adjustable grip on Dual Lance is not in high pressure mode Turn Grip clockwise to move to high pressure Obstructed or worn spray nozzle Remove clean or replace Damaged or obstructed valve assy on pump Remove clean or ...

Page 31: ...back into detergent container Ball Spring in Venturi reversed missing or corroded Remove clean or replace Water flows from the nozzle when the trigger gun is locked in the OFF position Trigger gun is malfunctioning Repair or replace Water is leaking under heat exchanger coil Safety Relief device is relieving caused by an unloader or pressure switch problem 1 Detect and correct unloader or pressure...

Page 32: ...in the fuel oil Drain fuel filter water separator Drain fuel tank and replace with clean fuel Dirty fuel filter Replace Dirty fuel nozzle Replace Improper air adjustment setting Adjust Fuel pump malfunctioning Replace Burner runs but will not heat Poor or improper fuel supply Check fuel to ensure it is correct Drain tank and replace filter if necessary and refill with proper fuel Low fuel pump pre...

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Page 34: ...34 If you need assistance with the assembly or operation of this Pressure Washer please call 1 866 770 1711 ...

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