2.
Ensure your TCP/IP settings are showing correct values. The IP Address
should be in the range of 192.168.1.2 to 192.168.1.253. The Subnet Mask
will be 255.255.255.0 and the Router/Address(Mac) or Gateway
Address(PC) is 192.168.1.1.
3.
Type “192.168.1.1” into the URL and hit enter. Clear the browser cache to
remove old entries if needed.
4.
Try a second browser, preferably Netscape or Internet Explorer.
When I attempt to connect to a URL through my browser I get a “Time Out
Error”.
1.
Try a second computer to verify whether it is machine-isolated or occurring
over the entire network.
2.
If it is occurring across the network, check the connection and configuration
of the router and modem.
3.
You may need to verify the Internet connection with only one computer
directly through the modem.
4.
If the problem is machine-isolated then double-check that your URL is
correct and you have a solid Internet/Network connection. Turn Proxy
settings off in your browser’s preferences and clear the cache. Try both IE
and Netscape web browsers for redundancy purposes.
5.
Some ISPs require the use of their proprietary software to connect to the
Internet. Do not use this software, but simply user your web browser to
connect.
My PC computer doesn’t have TCP/IP installed for my NIC card.
The TCP/IP protocol needs to be properly installed and configured for your NIC
card in order to establish a connection through the XRouter Aero. Consult your
operating system manual to install TCP/IP. You would install and configure TCP/IP
under the Network Control Panel.
The Ready/Test light stays on. I believe my router is frozen.
The Ready/Test light flashes on during a power up while ensuring proper
operation and then turns off. If the Ready/Test light stays on or other LEDs are
acting improper try resetting the XRouter Aero and then recycle the power. If that
doesn’t work, re-flash the firmware or perform a firmware upgrade with a Static IP
assigned to the computer. If the TCP/IP configuration is correct and you still get
this error message, recycle the power to the XRouter Aero four times, then
upgrade the firmware. This notifies the XRouter Aero that it will receive a firmware
upgrade to this particularly unresponsive router.
I have a PPPoE account but my special software won’t allow for an Internet
connection.
Some ISPs implement PPPoE to control their limited IP pool by turning an “always
on” connection into a dial-up connection. The software you used before you
purchased the XRouter, such as MacPoET, WinPoET or EnterNet 300, is
implemented into the XRouter Aero. You will no longer user their software, but
instead configure your TCP/IP according to our manual and input your ISP
username and password on the PPPoE page inside the XRouter Aero.
