14
/
16
Error Code
Error
Code
Error
Notes
4
Open Throttle Fault
Throttle has not returned to the start position on start-up. Check to
see if the throttle can return to the start position or if there is
something blocking the throttle unit.
Contact technical support.
5
Throttle Fault
Throttle may be damaged. Check the throttle or throttle cable for
damage.
Contact technical support.
6
Low Voltage Protection
The battery voltage is too low to operate. Incorrect battery was
used on the bike. The battery is in sleep mode or not functioning
correctly.
Contact technical support.
7
Over Voltage Protection
The battery voltage is too high to operate. Incorrect battery was
used on the bike.
Check to be sure that the correct battery is being used on the bike
Contact technical support.
8
Motor Hall Signal Fault
At least one of the motor’s hall sensor wires have been
disconnected or damaged.
Disconnect and reconnect the motor cable.
Contact technical support.
9
Motor Phase Line Fault
At least one of the motor’s phase wires has been disconnected or
damaged.
Contact technical support.
10
High Temperature Fault
The controller has reached the highest allowable temperature.
Allow the controller to cool down before using the e-bike again.
Contact technical support.
11
Temperature Sensor
Fault
The controller’s temperature sensor has become disconnected or
damaged.
Contact technical support.
12
Current Sensor Fault The controller’s current sensor has become disconnected or
damaged. Contact technical support
21
Speed Sensor Fault
The speed sensor has become disconnected or damaged.
Contact technical support.
30
Communication Fault
Poor connection between the controller and the display. Check all
cable connectors. Check for corrosion damage.
Contact technical support.
