XONTEL XT-800FXO User Manual Download

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XT-800FXO Gateway

User Manual

Summary of Contents for XT-800FXO

Page 1: ...XT 800FXO Gateway User Manual ...

Page 2: ...of the CE FCC Warranty The information in this document is subject to change without notice XonTel makes no warranty of any kind with regard to this guide including but not limited to the implied warranties of merchantability and fitness for a particular purpose XonTel shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing perf...

Page 3: ...nk 17 Trunk Group 19 SIP Settings 20 IAX Settings 25 Routes Settings 26 IP Port 26 Port IP Port 28 Blacklist 31 Callback Settings 31 Gateway Settings 33 General Preferences 33 Audio Settings 34 Custom Prompts 34 Advanced Settings 35 Tone Zone Settings 35 DTMF Settings 36 Network Preferences 37 LAN Settings 37 WAN Settings 38 Service 39 VLAN Settings 40 VPN Settings 40 DDNS Settings 41 Static Route...

Page 4: ...ences 53 Password Settings 53 Date and Time 53 Email Settings 54 Auto Provision Settings 55 Firmware Update 57 Upgrade through HTTP 57 Upgrade through TFTP 58 Backup and Restore 59 Reset and Reboot 59 Status 61 Port Trunk Status 61 Network status 62 System Info 63 Reports 64 Call Logs 64 System Logs 64 Packet Tool 65 Port Monitor Tool 65 ...

Page 5: ...how to operate and manage your XT 800FXO Gateway In this guide we describe every detail on the functionality and configuration of XT 800FXO Gateway We begin by assuming that you are interested in XT 800FXO Gateway and familiar with networking and other IT disciplines Safety when working with electricity Features Highlights 8 FXO ports Fully compliant with SIP and IAX2 Flexible calling rules Config...

Page 6: ... for XT 800FXO Gateway is 192 168 5 150 In this situation one IP address within segment 192 168 5 0 255 255 255 0 requires to be added in network settings for your computer So that you could access the IP address 192 168 5 150 After entering the IP address in the web browser users will see a log in screen Check the default settings below Username admin Password xontel Figure 2 1 XonTel XT 800FXO G...

Page 7: ... you to connect PBX and XonTel XT 800FXO gateway we call them VoIP mode and SPS Service Provider SIP SPX Service Provider IAX mode Three modes are available for you to connect your SIP server and XT 800FXO Gateway We call them SIP Account Mode VoIP Mode and SPS Service Provider SIP Mode You can choose any one of the 3 modes to connect your SIP server and XT 800FXO Gateway SPS Mode is recommended A...

Page 8: ...0FXO choose the VoIP trunk in the field Call Source and choose PSTN trunk in the field Call Destination Enable Two stage Dialing on the route 2 Make a call from your SIP server dial the SIP account number which is registered on XT 800FXO Gateway You will hear a dial tone then dial the external number out through PSTN trunk Calls from PSTN to SIP 1 Configure a Port IP route on XT 800FXO choose PSTN...

Page 9: ...ver you don t have to create an inbound route on SIP server instead set a Hotline number on XT 800FXO Gateway route Figure 2 2 Connect IP PBX and XT 800FXO Gateway For incoming calls from the PSTN to XT 800FXO Gateway XT 800FXO Gateway will forward the call to a configured SIP extension or to an inbound destination of IP PBX like IVR Connect XT 800FXO Gateway and FXS Gateway XT 800FXO Gateway can ...

Page 10: ...10 Figure 2 3 Connect XonTel XT 800FXO Gateway and XonTel S3200 FXS Gateway ...

Page 11: ... 3 1 Description of FXO Port General Settings Items Description Name The trunk Name RX Gain The receive volume The default setting is 40 TX Gain The transmit volume The default setting is 40 AC Termination Impedance Select the impedance of the analog line connected to the FXO port Here is the impedance value for the settings 0 600 Ohm North American 1 900 Ohm 2 270 Ohm 750 Ohm 150nF and 275 Ohm 78...

Page 12: ...all Duration will also change accordingly Max Call Duration min Defines the maximum number of billing unit called within a month through the trunk To disable this limitation set the value at 0 Enable Clear Stat The date to clean the duration status each month Balance Alarm Settings When Max Call Duration min is configured a 0 no 6 370 Ohm 820 Ohm 110nF 7 275 Ohm 78 Ohm 150 nF 8 120 Ohm 820 Ohm 110...

Page 13: ...during the alarm call you can customize the prompts as your wish E mail The email address to receive the alarm email Note please make sure SMTP test is successful in Email settings page before configuring this 3 Other Settings Figure 3 3 FXO Port Other Settings Table 3 3 Description of FXO Port Other Settings Hangup Detection Hangup Type Select which kind of hangup type will be used to detect the ...

Page 14: ...ill be considered as hang up on a polarity reversal Silence Timeout Define the ring out value for this port Answer Detection Type Answer Detection Type Answer Detection settings are configured for accurate billing Select which type to detect the call as answered 1 Default XT 800FXO Gateway will start to charge once you grab the PSTN trunk to call out whether the call is answered or not 2 Polarity ...

Page 15: ...ng This option defines the type of caller ID signaling to use Bell USA US standard V23 UK UK standard V23 Japan Japanese standard V23 Japan Pure Japanese standard DTMF DTMF signal Please check with your PSTN service provider to configure Caller ID Settings If you don t know how to configure please contact XonTel support Other Settings Ring Detect Timeout There should be a timeout to determine if t...

Page 16: ...16 Figure 3 4 Port Group ...

Page 17: ... this page Account Trunk and Service Provider Figure 4 1 VoIP Trunk 1 Account It s an SIP or IAX account created in XT 800FXO Gateway so that the other devices can register SIP or IAX trunk at their side using these information Figure 4 2 Account Table 4 1 Description of Account Settings Items Description Trunk Type Choose the type of trunk Account Type Choose the type of the VOIP protocol SIP Nam...

Page 18: ...identify this trunk when listed in outbound rules incoming rules etc E g Xontel Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name or IP address User Name User name of SIP or IAX account provided from the SIP or IAX Service Provider Authorization Name...

Page 19: ...when listed in outbound rules incoming rules etc E g xontel Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Trunk Group Trunk group is a feature that allows you to define specific SIP or IAX trunks to a group A trunk group can be used in a route When a call is coming or going through the r...

Page 20: ...d for SIP registrations The default is 5061 TLS Verify Server When using XT 800FXO Gateway as a TLS client whether or not to verify server s certificate It is No by default TLS Verify Client When using XT 800FXO Gateway as a TLS server whether or not to verify client s certificate It is No by default TLS Ignore Common Name Set this parameter as No then common name must be the same with IP or domai...

Page 21: ...ter Timeout Number of seconds to wait for a response from a SIP Registrar before classifying the register has timed out The default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected preferentially If not XT 800FXO Gateway will follow the priority order in your SIP SPS trunks Video Support Support SIP video or...

Page 22: ...ng a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the ...

Page 23: ...ufficient QoS could provide priority to users by setting the value Figure 4 9 QOS Note It s recommended that you configure the QoS in your router or switch instead of XT 800FXO Gateway side 5 Response Code You can change the response code on XT 800FXO Gateway to the one you want before sending it to the VoIP server It helps the VoIP server understands better the exact call status like busy no resp...

Page 24: ...isabled for security reason Pedantic Enable pedantic parameter Default no Alwaysauthreject If enabled when XT 800FXO Gateway rejects Register or Invite packets TA FXO Gateway always respond the packets using SIP404 NOT FOUND It s recommended that it is enabled for security reason OPTIONS Response 200 If set to yes the response to an OPTIONS is always 200OK Session timers Enable session timer mode ...

Page 25: ... Items Description UDP Port Port used for IAX2 registrations Default is 4569 Bandwidth Low medium high with this option you can control which codec to be used Minimum Registration Time Subscription Time Minimum duration in seconds of an IAX2 registration Default is 60 seconds Maximum Registration Time Subscription Time Maximum duration in seconds of an IAX2 registration Default is 1200 seconds Cod...

Page 26: ... routes to control calls from your SIP server to XT 800FXO Gateway FXO ports Click Edit to check the route details there are two modes for you 1 Simple Mode Choose Yes for Simple Mode the simple mode configuration page appears as below Figure 5 1 Simple Mode Route Table 5 1 Description of Simple Mode Route Items Description Route Name Define the route name Call Source Choose the trunk or trunk gro...

Page 27: ...k group for the incoming calls Inbound Caller Pattern Match the prefix of caller ID for incoming calls DID Number Define the expected DID Number if this trunk passesDID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern matching to match a range of numbers DID Associated Number Define the extension for DID number You can input number and in thi...

Page 28: ...le if users must press 0 before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone number...

Page 29: ... incoming calls Call Destination Choose the trunk or trunk group to route the incoming calls to Hotline Dial the number directly The dial pattern is ignored 2 Detail Mode Choose No for Simple Mode you will see the detailed configuration page as the following picture shows Detailed settings for Match Incoming Calls and Handle Matched Incoming Calls are provided in Detailed Mode ...

Page 30: ...e the trunk or trunk group to route the incoming calls to Hotline Direct number to the SIP Server The parameter is ignored if a SIP Account is selected on this route Outbound Dial Pattern Outbound calls that match this dial pattern will use this outbound route Strip Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed Fo...

Page 31: ...ck Settings 1 If you d like to use callback feature please make sure it s enabled onthe IP Port or Port IP Port route setting panel 2 No callback rules needed to be set if the trunk supports call back with the caller ID directly 3 Add Callback numbers then callback will work for the added callback numbers Tick Allow All Numbers callback feature will work for all numbers the call is placed For exam...

Page 32: ...32 Figure 5 6 Callback Settings ...

Page 33: ...o set the On Hook Speed Ringer Impedance Ringer Threshold Current Limiting TIP RING voltage adjustment Minimum Operational Loop Current and AC Impedance as predefined for your country s analog line characteristics The default setting is SAUDIARABIA Voice Settings Enable Jitter buffer Forces the use of a jitter buffer on the received side of a SIP channel The call quality will be improved if this o...

Page 34: ...backup Figure 7 1 Custom Prompts The administrator can upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Figure 7 2 Upload A Prompt Note The file size must not be larger than 1 8 MB and the file must be WAV format GSM 6 10 8 kHz Mono 1 Kb s Alaw Ulaw 8 kHz Mono 1 Kb s PCM 8 kHz Mono 16 Kb s ...

Page 35: ...one Zone Settings Users may also configure the tone zone according to the national standard by selecting User custom for Tone Zone Please refer to the document below and configure the tone zone settings on XT 800FXO Gateway http www itu int ITU T inr forms files tones 0203 pdf Figure 8 2 Customize Tones Table 8 1 Description of Tone Zone Settings Items Description Country Region Choose the country...

Page 36: ...all waiting Congestion Tone Used to indicate that an invalid code has been dialed or that all circuits trunks are busy and or the call is unroutable 2nd Dial Tone Used for the second stage dial tone DTMF Settings DTMF signal sent from XT 800FXO Gateway to the receiver can be set on this page Digit Length and Dial Pause Between Digit 100 100 ms Default Digit Volume 10 10 dB Figure 8 3 DTMF Settings...

Page 37: ...o configure the network for XT 800FXO Gateway Figure 9 1 LAN Settings Table 9 1 LAN Settings Items Description Hostname Set the host name for XT 800FXO Gateway Mode Choose the network mode Static IP Address DHCP IP Address Set the IP Address for XT 800FXO Gateway Subnet Mask Set the subnet mask for XT 800FXO Gateway Gateway Set the gateway for XT 800FXO Gateway Primary DNS Set the primary DNS for ...

Page 38: ...XT 800FXO Gateway Figure 9 3 WAN Settings Table 9 2 WAN Settings Items Description Mode Choose the network mode Static IP Address DHCP PPPOE IP Address Set the IP Address for XT 800FXO Gateway Subnet Mask Set the subnet mask for XT 800FXO Gateway Gateway Set the gateway for XT 800FXO Gateway Primary DNS Set the primary DNS for XT 800FXO Gateway Secondary DNS Set the secondary DNS for XT 800FXO Gat...

Page 39: ...rvice page Figure 9 6 Service Settings Table 9 3 Description of Service Settings Items Description SSH By using SSH you can log in to XT 800FXO Gateway and run commands It s disabled by default We don t recommend enabling it if not needed The default port for SSH is 8022 FTP FTP access The default port is 21 HTTP HTTP web access The default port is 80 HTTPS HTTPS web access it is disabled by defau...

Page 40: ...ow to set up VLAN on XT 800FXO Gateway Step1 Create VLANs on your switch Step2 Allocate a VLAN ID and IP address for XT 800FXO Gateway Step3 Configure VLAN settings page on XT 800FXO Gateway VPN Settings A virtual private network VPN is a method of computer networking typically using the public internet that allows users to privately share information between remote locations or between a remote l...

Page 41: ...col network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information Figure 9 9 DDNS Settings Table 9 4 Description of DDNS Settings Items Description DDNS Server Select...

Page 42: ...h different gateway when accessing to different internet The default gateway priority of XT 800FXO Gateway from high to low is VPN VLAN LAN port Figure 9 10 Static Route 1 Route Table The current route rules of XT 800FXO Gateway 2 Static Route Rules You can add new static route rules here Table 9 4 Description of Static Route Settings Items Description Destination The destination network to be acc...

Page 43: ...43 metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is ...

Page 44: ...ity settings including Firewall Service Port Settings in XT 800FXO Gateway are displayed in Security Center Users could rapidly check and configure the relevant security settings here 1 Firewall In the Firewall tab users could check firewall configuration and alert settings By clicking the relevant button you can enter the configuration page directly Figure 10 1 Security Center Firewall 2 Service ...

Page 45: ... E mail The attack modes include IP attack and Web Login IPATTACK When the system is attacked by IP address the firewall will add the IP to auto IP Blacklist and notify the user if it matches the protection rule WEBLOGIN Web Login Alert Notification entering the wrong password consecutively for five times when logging in XT 800FXO Gateway Web interface will be deemed as an attack the system will l...

Page 46: ... outbound phone numbers Please separate them by Example 500 9911 if the extension has configured Follow Me Settings the call would go to the forwarded number directly Attempts The attempts to dial a phone number when there is no answer Interval The interval between each attempt to dial the phone number Must be longer than 3 seconds the default value is 60 seconds Prompt Users will notification hea...

Page 47: ... XT 800FXO Gateway AMI Settings The Asterisk Manager Interface AMI is a system monitoring and management interface provided by Asterisk It allows live monitoring of events that occur in the system as well enabling you to request that Asterisk perform some action The actions that are available are wide ranging and include things such as returning status information and originating new calls There a...

Page 48: ... Certificate Trusted Certificate This certificate is a CA certificate When selecting TLS Verify Client as Yes you should upload a CA The relevant VoIP provider should also have this certificate Gateway Certificate This certificate is server certificate No matter selecting TLS Verify Client as Yes or NO you should upload this certificate to XT 800FXO Gateway If the VoIP provider enables TLS Verify ...

Page 49: ... Table 10 2 Description of Firewall General Settings Items Description Enable Firewall Enable the firewall to protect the device Disable Ping Enable this item to drop net ping from remote hosts Drop All When you enable Drop All feature the system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule...

Page 50: ...tart port IP The IP address for this rule The format of IP address is IP mask E g 192 168 5 100 255 255 255 255 for IP 192 168 5 100 E g 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remo...

Page 51: ...l TCP Rate 10 min Then it means maximum 10 TCP connections can be handled in 1 minute The 11th connection will be dropped IP Blacklist You can set some packets accept speed rules here When an IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as a black IP address and be blocked automatically Figure 10 10 IP Blacklist Settings Page 1 Bl...

Page 52: ...ocol TCP or UDP IP Packets Allowed IP packets number in the specific time interval Time interval The time interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as you wish ...

Page 53: ...d password first 2 Enter a new password and retype the new password to confirm The password complexity will be detected which will help users to set a strong password and make XT 800FXO Gateway safer A strong password is comprised of letters numbers and characters 3 Save the changes the user will be automatically logged out 4 Log in XT 800FXO Gateway using the new password Figure 11 1 Password Set...

Page 54: ...will adjust its internal clock to a central network server Please note the XT 800FXO Gateway should be able to access to the Internet if you choose this method Set Date Time Manually Enter the time using the numbers on your keyboard Note you have to reboot the system to make the changes take effect Email Settings Please configure Email settings if you want to use Email Notification in Alert Settin...

Page 55: ...is successful you can use the email safely 2 If test failed please check the above information is correct or network is proper Auto Provision Settings Three methods are supported for Auto Provision PNP DHCP and you can manually configure a server URL to get the configuration file from the server Go to System System Preferences Auto Provision Settings to configure Figure 11 4 Auto Provision Methods...

Page 56: ...he server automatically and regularly Figure 11 6 Server Address Note if there is no user name and password for the server leave these fields blank AES Key If the configuration file is encrypted by AES key you need to fill the key in this field Always Apply With No it will compare the current configuration file with the last updated one if the contents are the same no update will be applied With Y...

Page 57: ...gs 2 When updating the firmware please don t turn off the power Or the system will be damaged 3 If you are trying to upgrade through HTTP please make sure that your XT 800FXO Gateway is able to visit external network or it cannot access XonTel website to get the firmware file causing the upgrade fail Upgrade through HTTP On the Firmware Upgrade page choose HTTP URL Step1 Enter the download link of...

Page 58: ...ry click Browse button choose the firmware file BIN file upgraded patch Figure 11 8 Configure Tftpd32 Step3 Login to XT 800FXO Gateway Web page and go to System System Preferences Firmware Update choose TFTP Server 1 TFTP Server fill in IP address of Tftpd32 server your PC s IPaddress 2 File Name enter the name of firmware update It should be a BIN filename 3 Click Start to upgrade Figure 11 9 Upg...

Page 59: ...ersion cannot be restored on XT 800FXO Gateway of a later version Create a New Backup Click to create a new backup Upload a Backup Click to upload a backup Restore To restore XT 800FXO Gateway configuration data upload the backup file to XT 800FXO Gateway and Reboot the system to takeeffect Please note the current configurations will be overwritten with the backup data Figure 11 10 Restore Backup ...

Page 60: ...60 Figure 11 11 Reset and Reboot ...

Page 61: ...ork Status System Info Port Trunk Status Figure 12 1 Port Trunk Status FXO Port Status Table 12 1 Description of FXO Port Status Up Down Up The FXO module works well Down The FXO module is broken Available Duration s The available duration of this PSTN trunk Status Idle The FXO port is idle Busy The FXO port is busy Disconnect There is no line connected to the FXO port ...

Page 62: ...nk Status Status Description OK Successful registration trunk is ready for use Unreachable The trunk is unreachable Failed Trunk registration failed 3 VoIP Account Table 12 4 Description of VoIP Account Status Status Description Registered The account is registered successfully on the SIP server Unregistered Trunk registration failed Network status In this page the IP address of LAN port will appe...

Page 63: ...63 System Info In this page we can check the hardware firmware version or the disk usage of XT 800FXO Gateway Figure 12 3 System Info ...

Page 64: ...l type call duration etc An administrator can search and filter call data by call date caller callee trunk duration billing duration status or communication type Figure 13 1 Call Logs System Logs You can download and delete the system logs of XT 800FXO Gateway Enable Hardware Log Save the information of hardware up to 4 log files Enable Normal Log Save the prompt information up to 16 log files Ena...

Page 65: ...cify the destination IP address and port to get the packets IP Figure 13 3 Packet Tool Specify the destination IP address to get the packets Port Specify the destination Port to get the packets Port Monitor Tool This tool is used to debug a FXO port Select a FXO port and click Start to monitor the FXO port stop monitoring by clicking Stop button Figure 13 4 Port Monitor Tool ...

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