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Xlink ITC-BT, Owner'S Manual

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Xlink ITC-BT Owner'S Manual Download Page 16

6

Cell phone is paired but will not connect

The.line.that.the.cell.phone.is.paired.to.is.not.in.Auto.Connect.mode.(see.section.
Automatic.Bluetooth.Connection)..Press.and.release.the.line.button.so.that.the.blue.
light.flashes.slowly..The.line.is.now.searching.for.the.cell.phone.

no dial tone on extension telephone

Check.that.the.RED.light.on.the.XLink.is.not.flashing..Ensure.your.extension.
telephone(s).are.properly.plugged.into.the.XLink..If.the.GREEN.light.is.not.on,.check.
the.power.cord.is.connected.properly..See.section.Testing.the.Setup.

error/busy tone on extension(s)

No.cell.phones.are.currently.connected..Ensure.a.cell.phone.that.has.been.paired.(see.
section.Pairing.your.Bluetooth.Cell.Phone.to.the.XLink).with.the.XLink.ITC-BT.is.within.
range..Ensure.the.line.is.in.Auto.Connect.mode.(see.section.Automatic.Bluetooth.
Connection).

no caller Id shown on extension telephone

Your.cell.phone.and.cellular.service.plan.must.have.caller.ID.enabled..Not.all.cell.
phones.support.passing.the.caller.ID.information.to.accessories.such.as.the.XLink,.
even.though.they.may.show.this.feature.on.the.cell.phone.screen.

Caller Id does not show name

Generally,.the.name.must.be.stored.in.the.cell.phone.book.for.this.to.work..Many.cell.
phones.do.not.support.passing.the.caller.name.information.to.accessories.such.as.the.
XLink,.even.though.they.may.show.it.on.the.cell.phone.screen..

Summary of Contents for ITC-BT

Page 1: ... ITC BT Cellular BluetoothGateway Owner s Manual ...

Page 2: ...ection 8 Testing the Setup 8 Light Indicators 9 Using the XLink 10 Placing a Call 10 Selecting a Line 11 Receiving a Call 11 Force Call Connection 12 Speed Dialing 12 Voice Mail 13 Caller ID 14 Call Waiting 14 Voice Dialing 14 Computer Connectivity 15 Troubleshooting 15 Warranty 18 Safety and Regulations 19 FCC Notices 21 Calling 911 21 Wall Mount Info 22 Table of Contents ...

Page 3: ...ly of your telephone service WARNING Never connect the XLink to an active telephone line either directly or through another telephone If the RED Error light starts flashing then you have connected the XLink to an active telephone line You must immediately disconnect the telephone cord and check your setup Package Contents Each XLink ITC BT gift box includes the following XLink ITC BT Unit 9 Volt D...

Page 4: ...NNECTIONS diagram CELL PHONE 3 Button Status Light CELL PHONE 2 Button Status Light CELL PHONE 1 Button Status Light TELEPHONE CORD CONNECTION ERROR LIGHT POWER ADAPTER CONNECTION USB CONNECTION POWER INDICATOR ...

Page 5: ...best reception in your home or office For best audio quality keep your cell phone within 10 feet of the XLink unit Using a multi handset cordless phone gives you multiple extensions Certain cordless phones that operate in the 2 4 GHz frequency range may interfere with the cell phone reception Keep as much distance as possible between the XLink and these types of cordless phones Some wireless netwo...

Page 6: ...iven the choice search for Handsfree devices and select Look for Devices Your cell phone should then scan search for Bluetooch devices 3 When the XLink is found XTech Gateway will be displayed on your cell phone s LCD Accept this device In order to accept your cell phone may ask you to do so by pressing any number of selections including select bond pair yes ok etc 4 Enter the pass code 1 2 3 4 5 ...

Page 7: ...ly try to connect When the cell phone goes out of range the line light will flash slowly to indicate it is not connected and is searching for the cell phone When the cell phone comes into range of the XLink it will automatically connect to the XLink and the line light will turn solid blue to indicate the connection If you are on a call and walk into range the XLink ITC BT and cell phone will autom...

Page 8: ...t the line into searching mode blue light flashes slowly If the cell phone is within range the cell phone will connect with the XLink and the blue light will remain solid HINT SomecellphoneswillpromptyouwhenyoucomewithinrangeoftheXLink Youcan thendecideifyouwanttotransferthecalltotheXLink After connecting one or more telephones to the XLink the setup test feature can be used to ensure proper conne...

Page 9: ...T Avoid these phones GREEN Solid This indicates the unit is powered up and running normally RED Flashing Indicates the XLink has been connected to an active telephone line Immediately disconnect any telephone line connections until the RED light turns off WARNING When the XLink ITC BT is plugged into an active land line it may interfere with the proper operation of that land line Light Indicators ...

Page 10: ... telephone cable This phone is now your extension telephone BLUE Solid Indicates the selected line is connected to cell phone BLUE Fast Flash Indicates the selected line is in pairing mode Use your cell phone to search and pair to the XLink BLUE Uneven Flash Indicates the selected line is connected to cell phone and there is an incoming call on this line BLUE Slow Flash Indicates the selected line...

Page 11: ...you have at least one cell phone paired and connected to the XLink The XLInk uses the lowest line number with a connected cell phone for outgoing calls For example if cell phones for lines 2 and 3 are connected all outgoing calls will be made on line 2 A specific line can be specified on a per call basis by first dialing the desired line number and then pressing the flash key on your telephone Exa...

Page 12: ...idual cell phones Force call connection SPEED DIALING You can also tell which line is ringing by looking at the line buttons on top of the XLink The blue light for a ringing line will flash with a unique cadence Some cell phones support speed dialing The XLink allows you to access speed dials 2 through 9 from extension telephones Use the following steps 1 Pick up an extension telephone Listen for ...

Page 13: ...l 1 If attempting to listen to your voice mail results in an error tone or in the wrong number being dialed your voice mail number A different voice mail number can be programmed for each line Use the following steps to program the voice mail number 1 Pick up an extension telephone Listen for dial tone 2 Dial 0 0 0 3 Press the key indicating the line number you want to program Either line 1 2 or 3...

Page 14: ...cell phone and your extension telephones must support caller ID NOTE This feature may not be supported by all cell phones Most cell phones only provide the caller number and not the name The XLink will generate a call waiting tone to alert you to another incoming call on any of the 3 lines When you hear a call waiting tone press the FLASH or CALL WAITING or LINK etc button on the extension telepho...

Page 15: ...ing The XLink is connected to an active telephone line Immediately disconnect the XLink Even if you have discontinued your telephone service your telephone line may still be electrically active Either plug your telephones DIRECTLY into the XLink or have a qualified phone service technician disconnect the telephone line connection to your home Cell phone does not pair to XLink Hold down one of the ...

Page 16: ...hones are currently connected Ensure a cell phone that has been paired see section Pairing your Bluetooth Cell Phone to the XLink with the XLink ITC BT is within range Ensure the line is in Auto Connect mode see section Automatic Bluetooth Connection No caller ID shown on extension telephone Your cell phone and cellular service plan must have caller ID enabled Not all cell phones support passing t...

Page 17: ...ce Mail access dialed the wrong number For this feature to work the voice mail number must be programmed for the desired line See section on Voice Mail How to check software version To check the XLink software version connect a caller ID enabled telephone to the telephone line jack on the back of the unit Simultaneously press and hold the line 1 and line 2 buttons for approximately 2 seconds The p...

Page 18: ...y or indirectly by use or performance of the product or arising out of any breach of this warranty including but not limited to any damages resulting from inconvenience loss of time data property revenue or profit or any indirect special incidental or consequential damages even if IntelliTouch has been advised of the possibility of such damages Some states do not allow the limitations on how long ...

Page 19: ...removal installation set up service adjustment or re installation This warranty gives you specific legal rights and you may also have other rights which vary from state to state SAFETY AND REGULATions When using the XLink follow these basic safety precautions to reduce the risk of fire electric shock and personal injury 1 Read the entire manual and understand all instructions 2 Never connect this ...

Page 20: ...pair is required Opening or removing covers may expose you to dangerous voltages or other risks 9 Do not use this unit to report a gas leak in the vicinity of this unit 10 Avoid using this product during an electrical storm 11 Unplug this unit from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged or fr...

Page 21: ...uipment and the radio or TV Use outlets on different electrical circuits for the equipment and the radio or TV Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment FCC NOTICES Calling 911 using a cell phone works differently then calling 911 on a land line In order for a call to 911 emergency services to be...

Page 22: ...This unit is wall mountable Use the two arrows on the bottom of this page as a guide to position two screws not included into the wall Then slide the back of the unit onto the two screws 2 1 2 Inches 2 1 2 Inches 2 Inches ...

Page 23: ...23 NOTES ...

Page 24: ...24 For Customer service contact your point of sale or visit www xlinkbtgateway com Or call us at 800 839 7277 UG 08 XLink ITC BT by IntelliTouch Communications San Diego CA ...

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