Xerox WorkCentrePro 123 System administration System Administration Manual Download

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WorkCentre Pro

WorkCentre

CopyCentre

C123/C128

M123/M128

123/128

System Administration Guide

ME3243E4-1

Summary of Contents for WorkCentrePro 123 System administration

Page 1: ...WorkCentrePro WorkCentre CopyCentre C123 C128 M123 M128 123 128 System Administration Guide ME3243E4 1 ...

Page 2: ... from the software programs which are displayed on the screen such as icons screen displays looks etc Xerox The Document Company the digital X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product names and trademarks of other companies are hereby acknowledged The information in this document is correct at the time of publication Xerox reserves the right ...

Page 3: ...rvices and Features 15 Power On Off 16 Powering On 16 Powering Off 17 Cabling 17 Interface Ports 17 Modes 18 All Services 19 Features 19 Job Status 20 Machine Status 25 System Controls 32 System Settings 33 Changing the Settings 33 Ethernet Port 35 Resident Fonts 36 PCL Resident Fonts 36 Symbol Set 38 3 NetWare 41 Information Checklist 41 NetWare Environments 42 NetWare Installation 43 Installatio...

Page 4: ...olaris HP UX 55 SunOS 57 Printer Status 59 Solaris HP UX 59 SunOS 60 C Option 61 5 EtherTalk 67 Information Checklist 67 EtherTalk Environments 68 EtherTalk Installation 68 Installation Procedure 68 Network Communication Setup 68 Workstation Setup 70 Test Print 70 6 Microsoft Networking 71 Information Checklist 71 SMB Environments 72 SMB Installation 73 Installation Procedure 73 Network Communicat...

Page 5: ...lel Port Installation 86 Installation Procedure 86 Parallel Port Communication Setup 86 Workstation Setup 87 Test Print 88 9 USB Port 89 Information Checklist 89 USB Port Environment 90 USB Port Installation 90 Installation Procedure 90 USB Port Communication Setup 91 Workstation Setup 91 Test Print 92 10 IPP Internet Printing Protocol 93 Information Checklist 93 IPP Environment 94 IPP Installatio...

Page 6: ...alk 104 SMB Microsoft Networking 104 NetWare 105 TCP IP 106 LPD and Port9100 107 SNMP 107 IPP 108 E mail 109 HTTP 111 UPnP 111 SSDP 112 LDAP 112 12 E mail 115 E mail Overview 115 Information Checklist 116 E mail Environments 117 E mail Installation 117 Installation Procedure 117 Network Communication Setup 118 Test Mail 120 13 Scanning Services 123 Scanning Overview 123 Scanning with the machine 1...

Page 7: ...lation Procedure 137 Network Communication Setup 137 Workstation Setup 138 14 Internet Fax 139 iFax Overview 139 Information Checklist 139 iFax Environments 140 iFax Installation 140 Installation Procedure 140 Network Communication Setup 141 Test iFax 144 15 Problem Solving 145 Problem Solving Procedures 145 Problems using a NetWare Environment 146 Problems using an SMB Environment 151 Problems us...

Page 8: ...Table of Contents 8 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide ...

Page 9: ...sistance contact our experts at the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For convenience and future reference please record the telephone number in the space below Welcome Center or local representative telephone number Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 When ...

Page 10: ...ia can be either long edge feed or short edge feed Long Edge Feed LEF When loading documents long edge feed into the document feeder load with one of the long edges facing into the document feeder The short edges appear at the top and bottom of the paper facing the front and back of the document feeder When loading paper long edge feed into a paper tray place the paper with one of the long edges o...

Page 11: ... on the control panel or symbols on the power switch label For example Press the switch to the I position to switch the machine on Press the Log In Out button on the control panel Italic Typeface The Italic typeface is used to indicate references to other sections and chapters For example Machine Status page 25 Cautions Cautions are statements that suggest the possibility of mechanical damage as a...

Page 12: ... Sources The following additional sources of information are available for the machine Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 Quick Reference Guide Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 User Guide The On line Help systems Print Drivers and CentreWare Utilities The CentreWare Utilities Documentation HTML ...

Page 13: ...page 18 System Controls page 32 System Settings page 33 Resident Fonts page 36 Machine Components The following diagrams show the standard and optional components of the machine Configuration may vary depending on the model NOTE Depending on the configuration the Document Glass Cover is attached instead of the Document Feeder Two optional paper trays can be attached Document Feeder Document Glass ...

Page 14: ...1 000 sheets of 20 lb bond or 80 g m2 paper in Letter A4 size or smaller Duplex Module Allows you to make double sided copies The Duplex Module can be used when paper is supplied from Tray 1 2 3 or 4 For more information refer to 2 Sided in the Copy chapter of the User Guide Paper Trays 3 4 At the base of the machine the following optional trays will be available depending on the configuration Two...

Page 15: ...to copy documents in various ways For example you can produce output which has been reduced or enlarged to a different size or copy two or four independent documents onto one sheet of paper For more information refer to the Copy chapter of the User Guide E mail Allows you to send scanned documents by e mail in various ways For example you can set the density for scanning or specify the file format...

Page 16: ...f the User Guide Check Mailbox Allows you to confirm print or delete the documents in a mailbox It also allows you to change or release linkage with a job flow sheet and execute the linked job flow sheets For more information refer to the Check Mailbox chapter of the User Guide Stored Programming Allows you to store programming for a job to a job number using the Stored Programming feature For mor...

Page 17: ...hen you switch off the machine if it is equipped with the optional hard disk it remains on for approximately 10 seconds while it stores files and prepares for shutdown The machine then shuts down completely NOTE Wait at least 20 seconds between powering the system on and off Failure to do this could cause damage to the hard disk Cabling Interface Ports The machine has multiple interface ports as s...

Page 18: ...he print use as standard on the machine which enables direct connection to the host computer This high speed Centronics port conforming to IEEE 1284 allows two way communication between a computer and the machine Use a full pitch connector IEEE1284 that supports nibble and ECP is complied for the print use on the standard configuration For data input via Centronics Adobe Communication Protocol is ...

Page 19: ...ices button on the control panel 2 Use the scroll buttons to switch between screens Features Use this button to go back one previous screen If you are using the Job Status screen or Machine Status screen press the Features button to return to the previous copy fax or scan feature screen The copy fax or scan feature screen does not change even if you press this button while you are in one of these ...

Page 20: ...time to exit 2 Select the required option For more information on each button refer to the following Current and Pending Jobs page 20 Completed Jobs page 22 Stored Documents page 22 Current and Pending Jobs This feature allows you to view incomplete jobs that are waiting in progress or suspended You can see job attributes or promote delete the job Select a job from the list to display detailed inf...

Page 21: ... information on the job or to promote delete it The content of screen and the buttons displayed will vary depending on service type and job status Stop Cancels jobs that are being processed or on hold Promote Job Promotes a job in the list to be processed immediately after the one being processed The promoted job will be marked with an arrow in the job list on the Current and Pending Jobs screen L...

Page 22: ... paper size for a copy job or the box number for a scan job etc Status Displays the number of printed scanned sent or received pages For cancelled jobs the status will be blank Stored Documents This feature allows you to check locally stored documents in Charge Print Secure Print Sample Print Delayed Print and Public Mailbox User actions are required for outputting or deleting these documents NOTE...

Page 23: ...display the stored documents Delete Deletes a document Print Prints a document selected in the list You can select whether or not to delete the stored documents after printing Secure Print A secure print job requires a user ID and a password registered in the machine to print or delete the stored document A user ID and a password can be specified from the print driver 1 Select Secure Print on the ...

Page 24: ... be displayed at the top of the screen You can set the number within the range of 1 to 200 using the scroll buttons Document List You can select a user ID from the list and this option to display the documents for the corresponding user ID specified in the print driver Use the following options to output or delete the documents Select All Selects all documents in the list Print Prints a document s...

Page 25: ...lects all the documents in the Public Mailbox Print Prints a document selected in the list Delete Deletes a document selected in the list Machine Status This feature allows you to check the machine status the billing meter the status of the toner cartridge or print various reports 1 Press the Machine Status button on the control panel Press the Features or All Services button at any time to exit 2...

Page 26: ...t information serial number of the machine as well as the machine configuration and the software version 1 Select Machine Information on the Machine Status screen Machine Configuration Displays the Machine Configuration screen You can view the status of the machine components Software Version Displays the Software Version screen You can identify the software versions of the components of the machi...

Page 27: ...f line Sets the printer mode to off line On line Sets the printer mode to on line PCL Emulation Displays the PCL Emulation screen Use this feature to set parameter values for PCL emulation which allows you to print documents without using print driver software on your PC PDF Displays the PDF screen Use this feature to set parameter values and a password for PDF direct printing which allows you to ...

Page 28: ... the control panel 2 Select the Billing Meter Print Report tab 3 Select the required option Billing Meter Allows you to view the total number of prints made on the machine using the Current Meter Reading You can also view the serial number 1 Select Billing Meter on the Billing Meter Print Report screen User Account Billing Meter Allows you to view the number of per session and total impressions of...

Page 29: ...splays the Copy Mode Settings screen Select an option and press the Start button to output the following Settings List Common Items Print Mode Settings Displays the Print Mode Settings screen Select an option and press the Start button to output the following Setting List Common Items PCL Settings List PCL Form List PDF Settings List TIFF Settings List TIFF Logical Printer List PS Logical Printer ...

Page 30: ...s Book options Group Send and Select All on the right hand side Each Address Book option represents 50 addresses giving 500 in total Select one or more Address Book options and or the Group Send or Select All and press the Start button to output the lists Comments List Select this option and press the Start button to output this list Billing Data List Displays the billing data for fax jobs Select ...

Page 31: ...account numbers can be selected or check the Select All 0001 0500 check box to select all account numbers NOTE This button is displayed with Key Operator access Consumables This screen allows you to view toner usage and the status of cartridges 1 Select the Consumables tab on the Machine Status screen Faults This screen allows you to output a report of recent errors the date and time of the errors...

Page 32: ...be garbled when you change languages 4 Power Saver green light Indicates whether the machine is in power saver mode Also cancels Low Power Mode or Sleep Mode 5 Clear All Resets to the default settings and displays the first screen for the current pathway 6 Interrupt Temporarily interrupts a job for programming a priority job 7 Stop Suspends or cancels a job depending on the job type When multiple ...

Page 33: ...y configure and change the settings of the machine by using a browser on a computer instead of the machine s control panel For more information refer to the CentreWare Internet Service chapter of the User Guide Changing the Settings User ID and password are required to change the settings The default user ID and password for the System Administrator are 11111 and x admin respectively It allows you...

Page 34: ...tication feature is enabled you may be required to enter a password The default password is x admin 3 Select Confirm on the System Administrator Login screen 4 Select System Settings on the System Administrator Menu screen 5 Select System Settings on the System Settings screen 6 Select Common Settings on the System Settings screen 7 Select the required option and customize to meet your needs 8 Sel...

Page 35: ... port is the default interface used on the machine If you need to change the speed setting of the Ethernet port perform the following steps 1 Select System Settings on the System Settings screen NOTE For more information on how to display the System Settings screen refer to Changing the Settings on page 33 2 Select Network Settings on the System Settings screen 3 Select Protocol Settings on the Ne...

Page 36: ...e machine Other bitmap and scalable fonts can be downloaded with print jobs sent to the machine using print drivers The default is used when a font is not defined in the PCL job stream The PCL versions used are PCL5e and PCL6 You can view the PCL fonts by printing the Fonts List For more information on how to print the list refer to Machine Status chapter of the User Guide Value Description Value ...

Page 37: ...okman Light Italic 24 Courier Italic 65 ITC Bookman Demi 25 Courier Bold 66 ITC Bookman Demi Italic 26 Courier Bold Italic 67 Helvetica Nscroll 27 Letter Gothic 68 Helvetica Nscroll Oblique 28 Letter Gothic Italic 69 Helvetica Nscroll Bold 29 Letter Gothic Bold 70 Helvetica Nscroll Bold Oblique 30 Albertus Medium 71 New Century Schoolbook Roman 31 Albertus Extra Bold 72 New Century Schoolbook Ital...

Page 38: ...5 6N 206 ISO L6 ISO 8859 10 Latin 6 10U 341 PC 8 PC 8 11U 373 PC 8 DN PC 8 DN 26U 853 PC 775 PC 775 12U 405 PC 850 PC 850 17U 565 PC 852 PC 852 9J 298 PC 1004 PC 1004 OS 2 9T 308 PC 8 TK PC Turkish 19U 629 WIN L1 Windows 3 1 Latin 1 9E 293 WIN L2 Windows 3 1 Latin 2 5T 180 WIN L5 Windows 3 1 Latin 5 7J 234 DESKTOP DeskTop 10J 330 PS TEXT PS Text 12J 394 MC TEXT MC Text 6J 202 MS PUB Microsoft Publ...

Page 39: ...tem Administration Guide 39 1G 39 ISO 21 ISO 21 German 0D 4 ISO 60 ISO 60 Norwegian v1 1F 38 ISO 69 ISO 69 French 9U 309 WIN 3 0 Windows 3 0 Latin 1 19L 620 WINBALT Windows Baltic 19M 621 SYMBOL Symbol 579L 18540 WINGDINGS Wingdings Code Value Short Display Long Display ...

Page 40: ...2 Product Overview 40 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide ...

Page 41: ...vailable or have been performed If problems arise during the machine installation refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing operational NetWare network is required These procedures are not designed to install a NetWare network Customer NetWare versions 3 x 4 x 5 x or 6 x Customer Obtain ...

Page 42: ...or Windows 2000 NOTE When using the LPD port by Novell Distributed Print Services NDPS activate the LPD port on the machine and set the IP address IPX SPX frame types The machine supports the following Ethernet interfaces 10Base T Twisted Pair Cable 100Base TX Twisted Pair Cable The machine supports the following frame types Ethernet II specification IEEE802 3 specification IEEE802 3 802 2 specifi...

Page 43: ...est Print on page 45 Network Communication Setup Use this procedure to set up the network communication parameters of the machine At the machine perform these steps NOTE Keep the SNMP port enabled while you use the machine on the TCP IP network NOTE CentreWare Internet Services can also be used to configure the machine Refer to the CentreWare Internet Services chapter of the User Guide First enabl...

Page 44: ...lues 0 to 255 into the highlighted field and select Save Next The next 3 digits are highlighted When you have finished entering all values select Save 8 Select TCP IP Subnet Mask then Change Settings 9 Using the same method as in step 7 enter the Subnet Mask 10 Select TCP IP Gateway Address then Change Settings 11 Using the same method as in step 7 enter the Gateway Address NOTE If you do not wish...

Page 45: ...document in CentreWare Utilities CD ROM Test Print To make sure that the machine has been installed on the network correctly submit a test print from a client workstation Perform the following steps 1 Open a document on a client workstation 2 Select the machine as the printer 3 Print the document on the machine and verify that it prints correctly 4 Make sure that the print driver is installed on e...

Page 46: ...3 NetWare 46 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide ...

Page 47: ...HP UX page 59 SunOS page 60 C Option page 61 Information Checklist Before installing the UNIX TCP IP features on the machine make sure that the following items are available or have been performed Item By An existing operational network utilizing a UNIX TCP IP protocol is required These steps are not designed to install the UNIX TCP IP network Customer SunOS 4 1x Solaris 1 x 2 x 7 x 8 x 9 x HP UX ...

Page 48: ...ts non spool mode this is where print jobs are output sequentially without spooling Target computers The target computers are as follows Workstation or personal computer with RFC 1179 Line Printer Daemon Protocol Interface The LPD is available on the following interfaces Ethernet 100Base TX Ethernet 10Base T The applicable frame types conform to Ethernet II Ethernet interface UNIX TCP IP Installat...

Page 49: ...ther with the Windows Internet Name Server WINS server If you selected Manual in step 6 then complete steps 7 to 12 to enter the Protocol Settings Otherwise complete step 15 7 Select TCP IP IP Address and then Change Settings 8 Use the keypad on the screen to enter the IP Address for the machine in the format XXX XXX XXX XXX Enter relevant values 0 to 255 into the highlighted field and select Next...

Page 50: ...tion Insert _ between the printer name and output parameter for example PS_A4 NOTE If specifying a printer name other than above at printing the print language or mode specified on the touch screen of the machine is used NOTE When setting print languages modes from the same workstation to a single printer it is recommended to set one kind each If two or more kinds of languages modes are set the wo...

Page 51: ...aracters can be used for a printer name NOTE Output parameters in the print data take priority over the printer name Solaris Follow the steps below to set up a Solaris workstation to communicate with the machine 1 Log in as root at a client workstation 2 Use the Solaris ADMINTOOL to add the machine to the system host files NOTE Refer to the Solaris documentation for instructions on using the ADMIN...

Page 52: ...he following example ping PrinterName PrinterName is alive 3 Edit the etc printcap file to contain an entry for the machine queue using the following example PrinterName lp rm PrinterName mx 0 sd var spool lpd PrinterName lf var spool lpd PrinterName log 1 PrinterName is the local client name of the machine 2 lp is the local device name for the printer output For remote printers this parameter mus...

Page 53: ...terName chmod 744 PrinterName HP UX Follow the steps below to set up an HP UX workstation to communicate with the machine 1 Log in as root at a client and add the machine to the etc hosts file For example Ip address tab PrinterName 2 Verify connectivity to the machine by using a UNIX command such as ping from a terminal command window as shown in the following example ping PrinterName NOTE Select ...

Page 54: ... the print queue that has been created 5 Type exit to exit the Bourne shell 6 Type exit to exit superuser mode 7 Type exit to close the command window 8 Continue with Test Print on page 55 Using the System Administrator Manager SAM GUI Method Follow the steps below to use the HP System Administrator Manager SAM GUI Graphical User Interface NOTE Refer to the HP UX documentation for additional infor...

Page 55: ...on page 55 Test Print To make sure that the machine has been installed on the UNIX TCP IP network correctly a test print should be submitted from a client workstation Perform the following steps 1 Start the Open Windows application 2 Send a test print to the machine 3 Repeat the procedure for all workstations that will be sending jobs to the machine The UNIX TCP IP installation is now complete If ...

Page 56: ...e will be ignored Example To print a file named file1 to a printer named fxPS enter the following command lp dfxPS file1 To output three copies of file1 and then three copies of file 2 to fxPS enter the following command lp dfxPS n3 file1 file2 Delete cancel The cancel command is used to delete print data Command format cancel printer name job number Command options The following command options a...

Page 57: ...27 enter the following command cancel fxPS 27 To delete all the print data from printer fxPS enter the following command cancel fxPS e SunOS This section describes printing from a workstation running SunOS See the manuals supplied with the workstation for full details Print lpr The lpr command is used to print Command format usr ucb lpr P printer name number of copies C parameter File name Command...

Page 58: ...llowing command lpr PfxPS file1 To print three copies of file1 and three copies of file 2 to fxPS enter the following lpr PfxPS 3 file1 file2 To print a file named file1 to a printer named fxPS as an A4 sized 210 297 mm 8 3 11 7 inches duplex job enter the following command lpr PfxPS C DUP A4 file1 Delete lprm The lprm command is used to delete print data Command format usr ucb lprm P printer name...

Page 59: ...elete print data is received the file will be deleted even if it is in the process of being printed Any unprinted data will be cancelled after the file has been deleted Example To delete the print data from printer fxPS for job number 351 enter the following command lprm PfxPS 351 Printer Status Solaris HP UX The lpstat command is used to inquire about the status of the machine NOTE In the non spo...

Page 60: ...ed when an inquiry command lpstat is issued Example To inquire about the print data received by a printer named fxPS enter the following command lpstat ofxPS SunOS The lpq command is used to inquire about the status of the machine NOTE In the non spool mode this function is available to Windows NT clients but not to SunOS clients Command format usr ucb lpq P printer name l user name interval Comma...

Page 61: ...er the following command lpq PfxPS l C Option On SunOS the C option can be used to specify the print format if the machine prints with the PostScript language in spool mode This section explains the functions which can be specified and printing operations which will be affected using the C option NOTE When the PostScript logical printer that was configured using CentreWare Internet Services and th...

Page 62: ...he following parameters can be specified INTRAY3 intray3 Selects Tray 3 optional INTRAY4 intray4 Selects Tray 4 optional INTRAY5 intray5 Selects Tray 5 manual feed INMF inmf Selects Tray 5 manual feed A3 a3 Selects the tray which has A3 297 420 mm 11 7 16 5 inches paper loaded B4 b4 Selects the tray which has B4 257 364 mm 10 1 14 3 inches paper loaded A4 a4 Selects the tray which has A4 210 297 m...

Page 63: ...priority over any C option Specifying paper size and double sided printing Select a paper size and a binding option The following parameters can be specified Parameter Description PTS pts Selects plain paper PT1 pt1 Selects thick paper 1 PT2 pt2 Selects thick paper 2 POH poh Selects transparency PTP ptp Selects tracing paper PLB plb Selects labels PQU pqu Selects bond paper PRC prc Selects recycle...

Page 64: ...ble sided printing on A4 210 297 mm 8 3 11 7 inches paper and long edge binding A4T a4t Double sided printing on A4 210 297 mm 8 3 11 7 inches paper and short edge binding B4D b4d Double sided printing on B4 257 364 mm 10 1 14 3 inches paper and long edge binding B4T b4t Double sided printing on B4 257 364 mm 10 1 14 3 inches paper and short edge binding A5D a5d Double sided printing on A5 148 210...

Page 65: ...ecify multiple parameters separate them with CB cb Selects color for color mode and speed priority for print mode GC gc Selects monochrome for color mode and quality priority for print mode GB gb Selects monochrome for color mode and speed priority for print mode AC ac Selects auto color monochrome for color mode and quality priority for print mode AB ab Selects auto color monochrome for color mod...

Page 66: ...ministration Guide For example to print a file named file1 two sided on A4 210 297 mm 8 3 11 7 inches on printer fxPS enter the following command lpr PfxPS C DUP A4 file1 NOTE If the parameter string of the C option exceeds 64 characters the operation may not function correctly ...

Page 67: ...the machine installation refer to Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing operational EtherTalk network with Macintosh workstations equipped with Ethernet network interface cards is required These procedures are not designed to install an EtherTalk network Customer Macintosh System versions 7 5 or ...

Page 68: ...ment Installation Procedure There are three stages required to install the machine on an EtherTalk network Network Communication Setup This requires the machine to be set up for EtherTalk Workstation Setup Install the print driver Adobe PS for Macintosh Test Print A test print should be submitted to make sure that the machine has been installed and configured correctly Network Communication Setup ...

Page 69: ...od for establishing an IP address from DHCP BOOTP RARP DHCP Autonet or Manual and then select Save NOTE Use the DHCP server together with the Windows Internet Name Server WINS server If you selected Manual in step 5 then complete steps 6 to 11 to enter the Protocol Settings Otherwise complete step 14 6 Select TCP IP IP Address and then Change Settings 7 Use the keypad on the screen to enter the IP...

Page 70: ...ary Refer to the PostScript User Guide Test Print To make sure that the machine has been installed on the network correctly a test print should be submitted from a client workstation Perform the following steps 1 Open a sample document on a client workstation 2 Select the machine using the Chooser Mac OS 7 5 or later 8 x or 9 x or the Print Center Mac OS X 10 2 3 Print the document on the machine ...

Page 71: ...ing installation procedures make sure that the following items are available or have been performed If problems are encountered during the installation refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing operational Microsoft network is required These procedures are not designed to install a Micro...

Page 72: ...ll need to set up the IP address on the machine and the computer if you are using TCP IP NOTE Windows XP Windows Server 2003 does not support NetBEUI NOTE You can make SMB settings through CentreWare Internet Services For more information on how to make SMB settings refer to CentreWare Internet Services chapter Target computers The following computers support printing through SMB NOTE NetBEUI is n...

Page 73: ...iver on the computer Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly Network Communication Setup This procedure is used to set up the network communication parameters of the machine At the machine perform these steps NOTE Keep the SNMP port enabled while you use the machine on the TCP IP network NOTE CentreWare Internet Services ...

Page 74: ...complete step 14 6 Select TCP IP IP Address and then Change Settings 7 Use the keypad on the screen to enter the IP Address for the machine in the format xxx xxx xxx xxx Enter relevant value 0 to 255 into the highlighted field and select Next The next 3 digits are highlighted When you have finished entering all values select Save 8 Select TCP IP Subnet Mask and then Change Settings 9 Using the sam...

Page 75: ...he test print fails refer to the Problem Solving chapter for assistance Changing the Settings This section explains how the System Administrator uses config txt to change the SMB settings Procedure The steps below explain how to overwrite config txt for the machine using a Windows networked computer You will need the following information SMB Host Name Workgroup System Administrator Name and Syste...

Page 76: ...txt refer to Setting Format of config txt on page 76 The message txt file is then created inside the admintool folder 6 Open message txt and check that it displays the information shown in the following table NOTE If message txt is not displayed select Refresh Status from the View menu If an error message appears check the information has been set correctly in config txt 7 Close message txt 8 Swit...

Page 77: ... Off On Encrypt Password Activation of the encrypt password feature On Off On Time Zone Set the time zone in units of minutes 720 to 720 minutes 0 GMT Greenwich Mean Time Daylight Saving Set the period of summer time Set the time date and month for both the start date and end date of summer time For example 1 012803 023110 will advance the system clock by one hour at 1 a m on 28th March and go bac...

Page 78: ...ss 0 0 0 0 Administrator Name Administrator name Maximum 20 bytes 11111 Administrator Password Password of Administrator Current setting not displayed Maximum 14 bytes x admin Location Comments on location of machine Maximum 48 bytes Reboot Machine will reboot after editing the config txt parameter setting file if the reboot option is set to Yes Usually set to No when activated It will not reboot ...

Page 79: ...rocedures make sure that the following items are available or have been performed If problems are encountered during machine setup refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing operational network utilizing TCP IP is required These procedures are not designed to install a network Customer Ob...

Page 80: ...tings on the computers The transport protocol for LPD and Port9100 can be TCP IP You will also need to set up the IP address on the machine and the Windows computers NOTE Windows NT 4 0 does not support printing through Port9100 Target computers The following computers support printing through LPD or Port9100 NOTE The optional PostScript Kit is required when you print from Macintosh TCP IP LPD or ...

Page 81: ...rk Communication Setup This section describes how to set up the network communication parameters of the machine At the machine perform these steps NOTE Keep the SNMP port enabled while you use the machine on the TCP IP network NOTE CentreWare Internet Services can also be used to configure the machine Refer to the CentreWare Internet Services chapter of the User Guide Initially boot the LPD port o...

Page 82: ...ighted field and select Next The next 3 digits are highlighted When you have finished entering all values select Save 8 Select TCP IP Subnet Mask then Change Settings 9 Using the same method as in step 7 enter the Subnet Mask 10 Select TCP IP Gateway Address then Change Settings 11 Using the same method as in step 7 enter the Gateway Address NOTE If you do not wish to set the Gateway Address enter...

Page 83: ... Open a document on a client workstation 2 Select the machine as the printer to which the selected document will be sent 3 Print the document on the machine and verify that it prints correctly 4 Make sure that the driver is installed on every workstation that will be sending jobs to the machine 5 Repeat the test for all workstations that will be sending jobs to the machine The installation process...

Page 84: ...7 TCP IP LPD or Port9100 84 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide ...

Page 85: ...arallel port installation procedures make sure that the following items are available or have been performed NOTE The installation procedures will install the machine on the parallel port of the host workstation The procedures are not intended to connect the host workstation to other workstations If problems are encountered during the installation of the machine refer to the Problem Solving chapte...

Page 86: ...Windows Me Windows NT 4 0 Windows 2000 Windows XP Windows Server 2003 Parallel Port Installation Follow these procedures to install and use the machine on the parallel port Installation Procedure There are three stages required to install the machine on a parallel port Parallel Port Communication Setup This requires the machine to be set up for parallel port printing Workstation Setup This require...

Page 87: ... set and then select Change Settings 6 Select the desired value then Save 7 Repeat step 5 and 6 if required Depending on your requirements change the following communication parameters on the machine Port Status Print Mode PJL Auto Eject Time Adobe Communication Protocol Bi directional Communication Input Prime NOTE Adobe Communication Protocol can be set when the PostScript Kit optional has been ...

Page 88: ...st print from a client workstation Perform the following steps 1 Open a document on a workstation 2 Select the machine as the printer 3 Print the document on the machine and verify that it prints correctly 4 Repeat the test for all workstations that will be sending jobs to the machine The installation process is now complete If the test print fails refer to the Problem Solving chapter for assistan...

Page 89: ...g the USB port installation procedures make sure that the following items are available or have been performed NOTE The installation procedures will install the machine on the USB port of the host workstation The procedures are not intended to connect the host workstation to other workstations If problems are encountered during the installation of the machine refer to the Problem Solving chapter f...

Page 90: ... then onto the queue in the machine to be printed Target computers The following computers support printing through the USB port Windows 2000 Windows XP Windows Server 2003 Mac OS X 10 2 x NOTE The optional PostScript Kit is required when you print from Macintosh USB Port Installation Follow these installation procedures for using the machine on a USB port Installation Procedure There are three st...

Page 91: ...tups chapter of the User Guide 2 Select Network Settings 3 Select Port Settings 4 Select USB and Change Settings 5 Select the item to be set and then select Change Settings 6 Select the required value then Save 7 Repeat step 5 and 6 if required Depending on your requirements select the following communication parameters on the machine Port Status Print Mode PJL Auto Eject Time Adobe Communication ...

Page 92: ...print from a client workstation Perform the following steps 1 Open a document on a workstation 2 Select the machine as the printer 3 Print the document on the machine and verify that it prints correctly 4 Repeat the test for all workstations that will be sending jobs to the machine The installation process is now complete If the test print fails refer to the Problem Solving chapter for assistance ...

Page 93: ...make sure that the following items are available or have been performed If problems are encountered during the installation of the machine refer to the Problem Solving chapter for assistance CAUTION Do not connect the network cable to the machine until instructed to do so Item By An existing operational TCP IP network is required These procedures are not designed to install a network Customer Obta...

Page 94: ...arget computers The following computers support IPP NOTE For Internet printing from a Windows Me computer the IPP port should be installed For the IPP port installation see the Windows Me documentation IPP Installation Follow these procedures for installing and using the machine in an IPP environment Installation Procedure There are three stages Network Communication Setup This requires the machin...

Page 95: ...een refer to the Setups chapter of the User Guide 3 Select Network Settings 4 Select Port Settings 5 Select IPP then Change Settings 6 Select Port Status then Change Settings 7 Select Enabled then Save Next establish TCP IP 1 Display the System Settings screen NOTE For more information about how to display the System Settings screen refer to the Setups chapter of the User Guide 2 Select Network Se...

Page 96: ... are not allowed to access the machine Refer to the CentreWare Internet Services chapter of the User Guide 14 When you have finished establishing TCP IP select Close from the Protocol Settings screen Workstation Setup Install print drivers on each client workstation that will be sending print jobs to the machine and map to the machine as a printer Refer to the HTML document in CentreWare Utilities...

Page 97: ...he Machine page 102 Ethernet page 102 Parallel page 103 USB page 103 EtherTalk page 104 SMB Microsoft Networking page 104 NetWare page 105 TCP IP page 106 LPD and Port9100 page 107 SNMP page 107 IPP page 108 E mail page 109 HTTP page 111 Information Checklist Before enabling the CentreWare Internet Services feature make sure that the following items are available or have been performed Item By An ...

Page 98: ...tures available within Internet Services will require an admin user name and password The default user name is 11111 and the default password is x admin This ID and Password can be changed by the System Administrator A user will only be prompted for an admin name and password once in a single browser session System Configuration To use CentreWare Internet Services you need to enable TCP IP on the ...

Page 99: ...k Communication Setup Initially boot the CentreWare Internet Services port 1 Connect the machine to the network 2 Display the System Settings screen NOTE For more information about how to display the System Settings screen refer to the Setups chapter of the User Guide 3 Select Network Settings 4 Select Port Settings 5 Select Internet Services HTTP and Change Settings 6 Select Port Status and Chang...

Page 100: ... you have finished entering all values select Save 8 Select TCP IP Subnet Mask then Change Settings 9 Using the same method as in step 7 enter the Subnet Mask 10 Select TCP IP Gateway Address then Change Settings 11 Using the same method as in step 7 enter the Gateway Address NOTE If you do not wish to set the Gateway Address enter 0 0 0 0 12 Select TCP IP IP Filter then Change Settings 13 Select ...

Page 101: ...ditron feature is enabled you may be required to enter the user ID and password if one is set up If you need assistance contact the Key Operator NOTE When your access to CentreWare Internet Services is encrypted enter https followed by the internet address instead of http Selecting Transport Protocols When using the NetWare SMB or SNMP port change the transport protocol if required NetWare IPX SPX...

Page 102: ...age 102 Parallel page 103 USB page 103 EtherTalk page 104 SMB Microsoft Networking page 104 NetWare page 105 TCP IP page 106 LPD and Port9100 page 107 SNMP page 107 IPP page 108 E mail page 109 HTTP page 111 UPnP page 111 SSDP page 112 LDAP page 112 Ethernet This page allows you to configure the Ethernet settings for the following options NOTE Some settings on this page will only be available afte...

Page 103: ...rallel 4 Set up the following options to be displayed in the frame Bi directional Communication Auto Eject Time Adobe Communication Protocol Only available when the optional PostScript Kit is installed 5 Select Apply New Settings to reflect the new setting 6 Enter the user ID and password then select OK NOTE The default user ID is 11111 and the default password is x admin 7 When the reboot message...

Page 104: ...the machine is switched off and on 1 At the CentreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select the plus symbol to the left of the Protocol Settings folder 3 Select EtherTalk 4 Set up the following options to be displayed in the frame Printer Name Zone Name 5 Select Apply New Settings to reflect the new setting 6 Enter the user ID and p...

Page 105: ...is 11111 and the default password is x admin 7 When the reboot message appears select Reboot NOTE For more information about the contents of items refer to the CentreWare Internet Services chapter of the User Guide NetWare This page allows you to configure the NetWare settings for the following options NOTE Some settings on this page will only be available after you restart CentreWare Internet Ser...

Page 106: ...o the CentreWare Internet Services chapter of the User Guide TCP IP This page allows you to configure the following TCP IP settings NOTE Some settings on this page will only be available after you restart CentreWare Internet Services or after the machine is switched off and on 1 At the CentreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select...

Page 107: ...vices or after the machine is switched off and on 1 At the CentreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select the plus symbol to the left of the Protocol Settings folder 3 Select LPD or Port9100 4 Set up the following options to be displayed in the frame Port Number TBCP Filter Only available when the optional PostScript Kit is install...

Page 108: ...more information about the contents of items refer to the CentreWare Internet Services chapter of the User Guide IPP This page allows you to configure the IPP settings for the following options NOTE Some settings on this page will only be available after you restart CentreWare Internet Services or after the machine is switched off and on 1 At the CentreWare Internet Services home page for the mach...

Page 109: ...ntreWare Internet Services home page for the machine select the Properties tab 2 In the Properties frame select the plus symbol to the left of the Protocol Settings folder 3 Select E mail 4 Set up the following options to be displayed in the frame Receiving Protocol Print Mail Headers and Contents Print iFax Headers and Contents Auto Print Delivery Confirmation Mail Auto Print Error Mail Maximum E...

Page 110: ...stration Guide 6 Enter the user ID and password then select OK NOTE The default user ID is 11111 and the default password is x admin 7 When the reboot message appears select Reboot NOTE For more information about the contents of items refer to the CentreWare Internet Services chapter of the User Guide ...

Page 111: ...sword then select OK NOTE The default user ID is 11111 and the default password is x admin 7 When the reboot message appears select Reboot NOTE For more information about the contents of items refer to the CentreWare Internet Services chapter of the User Guide UPnP This page allows you to configure the UPnP settings for the following options NOTE Some settings on this page will only be available a...

Page 112: ...L 5 Select Apply New Settings to reflect the new setting 6 Enter the user ID and password then select OK NOTE The default user ID is 11111 and the default password is x admin 7 When the reboot message appears select Reboot NOTE For more information about the contents of items refer to the CentreWare Internet Services chapter of the User Guide LDAP This page allows you to configure the LDAP setting...

Page 113: ...tre WorkCentre Pro 123 128 System Administration Guide 113 NOTE The default user ID is 11111 and the default password is x admin 7 When the reboot message appears select Reboot NOTE For more information about the contents of items refer to the CentreWare Internet Services chapter of the User Guide ...

Page 114: ...11 CentreWare Internet Services 114 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide ...

Page 115: ...rvice Notify Job End by E mail Internet Fax iFax If the optional Internet Fax Kit is installed in the machine you can send and receive the scanned data as attachments via an intranet or the Internet The scanned document is converted to TIFF format This differs from a facsimile that transmits the data via a telephone line For more information refer to Internet Fax chapter on page 139 Scan to E mail...

Page 116: ... print driver Information Checklist Before enabling the feature make sure that the following items are available or have been performed NOTE You must have an Internet Service Provider if you wish to acquire an E mail account through ISP If problems are encountered during machine setup refer to the Problem Solving chapter of the User Guide Item By An existing operational network utilizing TCP IP is...

Page 117: ...ape 7 as an E mail software E mail Installation This section describes how to enable the E mail feature Installation Procedure To use the E mail feature configure the following settings on the machine Network Communication Setup Use the touch screen to set the following ports to Enabled Receive E mail Send E mail Mail Notice Service Then set the IP address Finally set the other items required for ...

Page 118: ... Select Network Settings 4 Select Port Settings 5 Select the required port and then Change Settings Scan to E mail Send E mail E mail Print Receive E mail Mail Notice Service Notify Job End by E mail Mail Notice Service 6 Select Port Status and then Change Settings 7 Select Enabled and then Save Next establish TCP IP 1 Display the System Settings screen NOTE For more information about how to displ...

Page 119: ... Services to register the IP addresses which are not allowed to access the machine Refer to the CentreWare Internet Services chapter of the User Guide 14 When you have finished establishing TCP IP select Close from the Protocol Settings screen E mail Setting Setup Finally set the other items required for the E mail feature 1 Display the System Settings screen NOTE For more information about how to...

Page 120: ...gin name used for SMTP Authentication Domain Filter if required Domain Filtering This field will be populated ONLY if restriction is required on sending mail to certain domains Domain 1 50 Other Settings E mail Receive Protocol 4 Select Save Test Mail To make sure that E mail has be set up successfully perform the following steps Scan to E mail 1 Load the document 2 Select E mail on the Menu scree...

Page 121: ...E mailInstallation Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide 121 4 After the machine has received the E mail printing starts automatically ...

Page 122: ...12 E mail 122 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 System Administration Guide ...

Page 123: ...work Communication Setup page 131 Remote Authentication Setup If Required page 133 Scan to FTP SMB Setup page 136 Information Checklist page 136 Scan to FTP SMB Environments page 136 Installation Procedure page 137 Network Communication Setup page 137 Workstation Setup page 138 Scanning Overview Scanning Services brings the versatility of network scanning to the workstation By combining the power ...

Page 124: ...erver NOTE ASCII characters are used for the user name and password Accented characters ISO8859 1 characters can also be used when entering template names and other data for example metadata information Scanning Process The machine has four types of scanning functions Scan to E mail Scan to Mailbox Scan using Template Network Scanning Scan to FTP SMB The process for scanning a job is as follows Sc...

Page 125: ...x You can use the machine to scan the required documents and store them as data in the mailbox The stored data can be retrieved from a computer connected to the TCP IP network if you have installed the scan driver on Windows computers or you have activated CentreWare Internet Services scan Computer Network Mailbox ...

Page 126: ...ally to the computer server such as an FTP or SMB server connected to the network CentreWare Internet Services is used to create the templates and configure settings such as the destination for the file Remote Authentication is available when scanning to a server via FTP or SMB over TCP IP Kerberos for Windows 2000 and Solaris are supported on this device NOTE CentreWare Network Scanning Services ...

Page 127: ...thentication Setup If Required on page 133 scan Computer Network Item By An existing operational network utilizing TCP IP is required These procedures are not designed to install a network Customer Obtain and record the following information IP address Gateway address Subnet mask Host name Refer to the Glossary for additional information about the Gateway Address and Subnet mask Customer Test the ...

Page 128: ...n Setup By using the touch screen activate the Salutation port to Enabled Then set the IP address Finally create mailboxes for saving scanned documents Refer to the Setups chapter of the User Guide Workstation Setup This requires the workstation in the networking environment to be configured to communicate with the machine Network Communication Setup NOTE CentreWare Internet Services can also be u...

Page 129: ...plete step14 6 Select TCP IP IP Address then Change Settings 7 Use the keypad on the screen to enter the IP Address for the machine in the format xxx xxx xxx xxx Enter relevant values 0 to 255 into the highlighted field and select Next The next 3 digits are highlighted When you have finished entering all values select Save 8 Select TCP IP Subnet Mask then Change Settings 9 Using the same method as...

Page 130: ... not designed to install a network Customer Obtain and record the following information IP address Gateway address Subnet mask Host name Refer to the Glossary for additional information about the Gateway Address and Subnet mask Customer Templates and Repositories must be created via Internet Services or Network Scanning Services Customer Test the machine to make sure that it is installed fully and...

Page 131: ...ed Then set the IP address Workstation Setup This requires the workstation in the networking environment to be configured to communicate with the machine Network Communication Setup NOTE CentreWare Internet Services can also be used to configure the machine Refer to the CentreWare Internet Services chapter of the User Guide NOTE Keep the SNMP port enabled while you use the machine on the TCP IP ne...

Page 132: ...ect Save NOTE Use the DHCP server together with the Windows Internet Name Server WINS server If you selected Manual in step 5 then complete steps 6 to 11 to enter the Protocol Settings Otherwise complete step14 6 Select TCP IP IP Address then Change Settings 7 Use the keypad on the screen to enter the IP Address for the machine in the format xxx xxx xxx xxx Enter relevant values 0 to 255 into the ...

Page 133: ...ble Information Checklist When using Scan to email Kerberos authentication has the following affect on the feature 1 Selects Scan to Mailbox 2 A login password popup is displayed requiring the user to provide a username and password to the Kerberos server Enter the login and password The device passes the login and password to the Kerberos server and if a match is found the user is succesfully aut...

Page 134: ...o the Kerberos server and if a match is found the user is successfully authenticated Through the templates repositories the users will enter a valid login password for FTP SMB servers This may or may not be the user login password rather it is a login password that is accepted by the FTP SMB server Public templates are accessible to any user Private templates require a password that may or may not...

Page 135: ...main which Kerberos server supports Remote Authentication Enablement 1 Connect the machine to the network 2 Display the System Settings screen 3 Select Login Setup Auditron Administration 4 Select Remote Login Setup and select On to enable Kerberos Workstation Setup For more information about programming templates using CentreWare Internet Services refer to the CentreWare Internet Services chapter...

Page 136: ...tomer Obtain and record the following information IP address Gateway address Subnet mask Host name Refer to the Glossary for additional information about the Gateway Address and Subnet mask Customer Test the machine to make sure that it is installed fully and functioning correctly Customer Set up the FTP or SMB server FTP server Windows NT4 0 Server Windows 2000 Server and Windows Server 2003 Micr...

Page 137: ...port enabled while you use the machine on the TCP IP network Initially activate the port 1 Connect the machine to the network 2 Display the System Settings screen NOTE For more information about how to display the System Settings screen refer to the Setups chapter of the User Guide 3 Select Network Settings 4 Select Port Settings 5 Select the required port and then Change Settings Using FTP server...

Page 138: ...lect Save 8 Select TCP IP Subnet Mask then Change Settings 9 Using the same method as in step 7 enter the Subnet Mask 10 Select TCP IP Gateway Address then Change Settings 11 Using the same method as in step 7 enter the Subnet Mask NOTE If you do not wish to set the Gateway Address enter 0 0 0 0 12 Select TCP IP IP Filter then Change Settings 13 Select On to filter access to the machine NOTE If yo...

Page 139: ...s attachments via an intranet or the Internet This differs from a facsimile that transmits the data via a telephone line Information Checklist Before enabling this feature make sure that the following items are available or have been performed Item By An existing operational network utilizing TCP IP is required These procedures are not designed to install a network Customer Obtain and record the f...

Page 140: ...cape 7 as an E mail software iFax Installation This section describes how to enable the iFax feature Installation Procedure To use the iFax feature configure the following settings on the machine Network Communication Setup Use the touch screen to set the following ports to Enabled Receive E mail Send E mail Item Correspondent Specifications ITU T Recommendations ITU T T 37 T 30 F 185 and E 164 iF...

Page 141: ... the machine to the network 2 Display the System Settings screen NOTE For more information about how to display the System Settings screen refer to the Setups chapter of the User Guide 3 Select Network Settings 4 Select Port Settings 5 Select Receive E mail and then Change Settings 6 Select Port Status and then Change Settings 7 Select Enabled and then Save 8 On the Port Setting screen select Send...

Page 142: ... in step 7 enter the Subnet Mask 10 Select TCP IP Gateway Address then Change Settings 11 Using the same method as in step 7 enter the Gateway Address NOTE If you do not wish to set the Gateway Address enter 0 0 0 0 12 Select TCP IP IP Filter then Change Settings 13 Select On to filter access to the machine NOTE If you do not wish to use the IP filter feature select Off NOTE Use CentreWare Interne...

Page 143: ...er Port Number POP3 Server Check Interval POP3 Server Login Name POP3 Server Password POP3 Encryption SMTP Server Settings when sending or receiving E mail via SMTP SMTP Server Setup SMTP Server IP Address SMTP Server Name SMTP Server Port Number E mail Send Authentication SMTP AUTH Login Name SMTP AUTH Password Domain Filter if required Domain Filtering Domain 1 50 Other Settings E mail Receive P...

Page 144: ...g steps Sending 1 Load the document 2 Select Fax Internet Fax on the Menu screen 3 Select iFax 4 Select the required features for the job 5 Enter the E mail address of the recipient 6 Press the Start button The document will be scanned and converted to TIFF format Then it will be sent as an E mail attachment Receiving When the machine receives an iFax printing starts automatically ...

Page 145: ... Use the following steps to identify and solve the problem If the problem is not network related refer to the User Guide for corrective action 1 Resolve any local copier or fax problems first Perform the corrective action that is recommended by the User Guide Do not attempt to resolve a network problem if the local copier and fax functions are not operating correctly 2 Check that the machine has p...

Page 146: ...Set the machine to the frame type specified for the file server to be connected A control character or an equal sign was used in a printer name Check whether the machine is activated with the entered name Initialize the NV memory from the control panel of the machine then specify a printer name with characters other than control characters or the equal sign A fault occurred on the network between ...

Page 147: ... that the machine can support Use NWADMIN or PCONSOLE to check whether the required print queue is assigned to the machine Re send the print job to the print queue assigned to the machine No slave file server is specified bindery mode Use PCONSOLE to check whether a slave file server is registered Use PCONSOLE to register a slave file server Incorrect printer type Use PCONSOLE to check the printer...

Page 148: ...cket Signature Option x x 1 The connected server is set over the router when using TCP IP Check whether the router can use multi cast When the router cannot use multi cast install the NetWare5 server in the same network using TCP IP Then describe the address over the router in the SYS ETC SLP CFG file The IP address has been expired or has not been found when using the DHCP server Use the PING com...

Page 149: ...rinter configuration is correct Use NWADMIN or PCONSOLE to set the following items Printer type Parallel Port LPT 1 Printer Location Auto Load Local The default machine name is invalid Print the System Settings List then check that the correct machine name is entered Specify the correct machine name printer server name No directory tree name is specified Print the System Settings List then check t...

Page 150: ...age print is specified for the job Confirmation 1 When printing under the CAPTURE NPRINT print job configuration use the SHOW option to check that the banner flag is not specified Action 1 When defining the CAPTURE NPRINT print job configuration specify NOBANNER Confirmation 2 When printing from PCONSOLE under the print job configuration created with PRINTCON check that the banner page print is av...

Page 151: ...d from client computers page 152 When printing fails page 153 When the document cannot be deleted from the printer window page 153 Cause Confirmation Method Action The user is not registered in the Notify list of the print server Use NAWADMIN or PCONSOLE to check whether the user name or group name of the job is registered Register the user name or group name of the job Cause Confirmation Method A...

Page 152: ...net is invalid Same as the previous Confirmation Method Set up the machine and client computers in the same networks Host name search does not function correctly with TCP IP Use the PING command and check that a response is returned when specifying the IP address of the machine and that no response is returned when specifying the host name Check the WINS 1st server WINS 2nd server and subnet mask ...

Page 153: ...that the machine is processing simultaneous requests such as print request or status inquiry request from multiple clients In Windows 95 Windows 98 Windows NT 4 0 the write error dialog which indicates insufficient memory for the waiting print job is displayed Wait for a while send a print request again Alternatively increase the Maximum Sessions in the SMB setting file config txt Then switch the ...

Page 154: ...data size sent in one print command exceeds the buffer memory size in spool mode Check the upper limit of the receiving data size and then compare it with the size of print data to be sent as one job Action 1 When the print data size exceeds the maximum receiving data size in one file divide the file into files smaller than the maximum then re send the print request Action 2 When the print data si...

Page 155: ... Settings Printers on your computer The data format of the print job does not match the print environment of the client print data sent from the client contains TBCP Specify PSASC as the printer name The data format of the print job does not match the print environment of the client print data sent from the client is in the binary notation Set the logical printer name to PSBIN to print a binary fi...

Page 156: ...he correct IP address in the IP address item of the FX TCP IP DPU Port Setup dialog box After a print request was sent from the computer the machine was switched off or a print request was sent to a machine that was not switched on Print disabled status Network Error is displayed Check whether the machine is switched on Switch the machine on Print requests are sent from multiple computers to the m...

Page 157: ...e machine on and off and then retry printing If the problem still exists contact your Xerox Welcome Center The selected transport protocol does not conform with the client Check the selected transport protocol on the touch screen Select a transport protocol conforming with the client The print data format to be processed by the machine does not match the data format sent from the client Disable th...

Page 158: ...changed from LaserWriter the machine cannot be selected in Chooser If the machine must be selected open the machine using Apple Share Print Server or Windows Server Use a network management software to check that the machine exists on the network Check that the network is connected correctly If the machine cannot be found on the network the machine may be off or the network cable may be faulty If ...

Page 159: ... offline mode Activate the port or exit the offline mode If the machine still cannot be connected contact the Xerox Welcome Center Although the machine is connected the machine does not print Check that the machine is switched on paper jam has occurred in the machine or the network is faulty If the problem remains contact the Xerox Welcome Center A message to reboot the machine is displayed on the...

Page 160: ...not be accessed enter the IP address to make the connection Check if the proxy server being used Depending on the proxy server connections might not be possible Without using the proxy server configure either the browser setting to not using proxy server or the address to be used to not using proxy server The please wait message is displayed Wait for a while as instructed If nothing happens click ...

Page 161: ...ob Wait for a while and then click the Refresh Status button Cause Confirmation Method Action Cause Confirmation Method Action E mail Print does not function Use the touch screen to check if the E mail address of the machine is set Set the E mail address of the machine Use the touch screen to check if Receive E mail is activated Activate Receive E mail Use the touch screen to check if the SMTP Ser...

Page 162: ...tice Service is activated Activate Mail Notice Service Use the touch screen to check if the SMTP Server IP Address or POP3 Server IP Address is set correctly Set the SMTP Server IP Address or POP3 Server IP Address Use the touch screen to check if the POP3 Server Login Name or POP3 Server Password is set correctly Set the POP3 Server Login Name or POP3 Server Password Use the CentreWare Internet S...

Page 163: ...To guarantee proper signal timing a 100Base TX segment cannot exceed 100 meters in length Based on the IEEE 802 3 standard See also Ethernet and IEEE ASCII An abbreviation of American Standard Code for Information Interchange A coding scheme that assigns numeric values to letters numbers punctuation and certain other characters BOOTP An abbreviation of Bootstrap Protocol This is a protocol used by...

Page 164: ...CP IP IP Address See TCP IP IPX Internetwork Packet Exchange IPX is part of NetWare It routes packets to the correct node and to the correct process within the node LAN An abbreviation of Local Area Network This is a network that serves a relatively small area such as one building and does not require telecommunications services to reach all of the nodes LPD An abbreviation of Line Printer Daemon ...

Page 165: ...ning all the formatting and fonts of the original copy The document can then be displayed or printed using application software hardware or operating system which may differ from that used to create the original document PDL An abbreviation of Page Description Language This refers to a programming language such as PostScript that is used to describe output to a printer or a display device which th...

Page 166: ...lion different addresses in the IP Address range of 000 000 000 000 to 255 255 255 255 These addresses can be divided into smaller and much more manageable subnetworks or subnets The Subnet Mask identifies which part of the IP Address contains the Subnet Address and which part contains the host or device address TCP IP An abbreviation of Transmission Control Protocol Internet Protocol TCP IP is a ...

Page 167: ...t Networking 71 Changing the Setting 75 config txt 75 Information Checklist 71 Network Communication Setup 73 SMB Environments 72 SMB Installation 73 Test Print 75 Workstation Setup 75 N NetWare 41 Information Checklist 41 NetWare Environments 42 NetWare Setup 44 Network Communication Setup 43 Test Print 45 Workstation Setup 45 P Parallel Port 85 Information Checklist 85 Parallel Port Communicatio...

Page 168: ...mmunication Setup 81 TCP IP LPD or Port9100 Environments 80 Test Print 83 Workstation Setup 82 U UNIX TCP IP 47 C Option 61 HP UX 53 Information Checklist 47 Network Communication Setup 49 Printer Status 59 Printing 55 Solaris 51 SunOS 52 Test Print 55 UNIX TCP IP Environments 48 Workstation Setup 50 USB Port 89 Information Checklist 89 Test Print 92 USB Port Communication Setup 91 USB Port Enviro...

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