34
Troubleshooting at Install
For further troubleshooting information, refer to the
User Guide
.
PROBLEM
PROBABLE CAUSE
SUGGESTED SOLUTION
Grinding noise at power
up.
Scan Lock
¾
Power down.
¾
Locate the
Scan Lock
switch on the
underside of the scanner.
¾
Make sure that the
Scan Lock
has been
moved to the unlock position (
)
.
Packing material remains in
tray(s)
¾
Power down.
¾
Remove all remaining packing material from
the trays.
Smears, lines, marks or
spots on copies.
Document Glass or Document
Feeder
¾
Clean the
Document Glass
and the
underside of the
Document Feeder
.
)
Refer to the User Guide for cleaning
instructions.
Original
¾
Verify there are no defects on the original.
Irregular faded patches
Toner unevenly distributed
¾
Remove the toner cartridge.
¾
Shake it gently to distribute the toner evenly.
¾
Reinstall the toner cartridge.
Paper Quality
¾
Ensure the paper used in the machine
meets the specifications provided in the
User Guide
.
quick_use.book Page 34 Thursday, March 2, 2006 9:38 AM
