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QMS 3825/3225/2025 User's Guide

4-10

Clearing Media Jams

Open the cabinet door.

Turn the knob behind
the door clockwise to
release the jammed
paper.

Close the cabinet door.

Open the printer’s front
cover.

Pull down the jam
release lever (labeled B)
and remove the jammed
media.

The jam release lever
automatically returns to
its proper position.

Close the front cover.

Summary of Contents for WorkCentre 3225

Page 1: ...QMS 3825 3225 2025 Print System User s Guide 1800366 001B ...

Page 2: ...Aldus Aldus PageMaker Aldus FreeHand Aldus Corporation Apple AppleTalk EtherTalk LaserWriter LocalTalk Macintosh TrueType Apple Computer Inc VINES Banyan Centronics Contronics Data Computer Corporation CompuServe H R Block DEC DECnet LN03 VMS Digital Equipment Corporation PhoneNET Farallon Computing Inc Hewlett Packard HP PCL HP GL LaserJet Hewlett Packard Co IBM PC Token Ring Interna tional Busin...

Page 3: ...ic Conventions 1 6 Printer Features 1 7 QMS Crown Technology 1 7 PostScript Level 1 and Level 2 Compatibility 1 9 Resident Emulations 1 9 Resident Typefaces Fonts and Symbol Sets 1 10 Multiple Resolutions 1 13 Multiple Print Modes 3825 Only 1 14 Printer Based Job Accounting 1 14 Resident RAM Random Access Memory 1 14 Internal and External Hard Disk Support 1 15 ...

Page 4: ...3 Using Application Software 2 3 Using QMS DOC 2 3 Using the Control Panel 2 4 Control Panel Indicators 2 5 Message Window 2 6 Control Panel Keys 2 6 Selecting and Storing Media 2 8 Paper Selection 2 8 Transparencies and Labels 2 9 Media Storage 2 9 Media Sizes 2 10 Selecting a Media Size 2 10 Selecting an Input Bin 2 11 Printing Duplex 2 13 Printing Multiple Copies 2 16 Collating Copies 2 16 Sele...

Page 5: ...2 33 Using the Large Capacity Output Stacker 2 34 3 Periodic Maintenance Introduction 3 2 Routine Maintenance 3 2 Maintenance You Can Perform 3825 3225 3 3 Maintenance You Can Perform 2025 3 4 Maintenance that Requires QMS Service 3825 3225 2025 3 5 Adding Toner 3 6 Keeping the Printer Clean 3 11 Cleaning the Quenching Lamp 3 11 Cleaning the Separation Pawls 3 12 Cleaning the Transfer Corona Wire ...

Page 6: ...ansport Area Jam 4 11 Output Area Jam 4 12 Large Capacity Output Stacker Jam 3825 Only 4 13 Duplex Jam 4 14 Printing Problems 4 15 Blank Pages 4 15 Not All Pages Print 4 16 Paper Jam Indicator Stays On 4 16 Print Quality Problems 4 16 Reduced Print Quality 4 17 White or Light Lines or Light Image 4 17 Stains on the Back of the Page 4 17 Sharp Horizontal Black Lines Across Feed Direction 4 17 White...

Page 7: ...r QMS Vendor A 2 Your Application Vendor or Manufacturer A 2 Q FAX A 2 QMS Corporate Bulletin Board System A 3 CompuServe A 3 Internet A 3 QMS Customer Technical Assurance CTA A 4 QMS National Service Telephone Numbers A 4 QMS World wide Offices A 5 B Technical Specifications Print Engine Specifications B 2 Physical Characteristics B 3 Controller Specifications B 4 Electrical Requirements B 5 Envi...

Page 8: ... Commands C 3 CCITT Groups 3 and 4 Commands C 4 PostScript Commands C 4 Document Formatting C 4 Sessions Command C 5 LN03 Commands C 5 Using New Document Option Commands C 5 CCITT Group 3 and 4 C 6 DPI C 6 Lineprinter Emulation C 7 Orientation C 7 Document Formatting C 8 Number up Printing C 8 Printing Borders C 8 Background C 12 Print Quality C 13 Sessions C 13 What is a Session C 13 How is a Ses...

Page 9: ...tion Special Pages D 6 Administration Startup Options D 7 Administration Memory D 7 Administration Engine D 7 Administration Miscellaneous D 8 Administration Disk Operations D 8 E Character Encoding Tables Character Encoding Tables E 2 Standard Fonts Character Set E 3 Symbol Encoding E 4 ITC Zapf Dingbats Encoding E 5 F Notices Manual Notice F 2 Laser Safety F 2 Ozone Safety F 2 Electronics Emissi...

Page 10: ...825 3225 2025 User s Guide viii FCC Compliance F 3 Canadian Users F 3 Bescheinigung des Herstellers Importeurs F 3 Declaration of the Manufacturer or Importer F 3 Installation F 4 Colophon F 4 Glossary Index ...

Page 11: ...1 Introduction In This Chapter Printer features Optional accessories Where to find more information ...

Page 12: ...o review the illustration below for a quick introduction to the parts of your printer 1 Output bins 2 Control panel 3 Input bins 4 Optional large capacity input bin 5 Optional duplex printing module 6 Print engine 7 Side output bin 8 Output stacker 1 Output bins 2 Control panel 3 Input bins 4 Optional large large capacity input bin 5 Optional duplex printing module 6 Optional large capacity output...

Page 13: ...ontents of the user s guide QMS 3825 3225 2025 Print System Administrator s Guide Refer to this manual as you configure the printer initially and when you change configuration The instructions guide you through the steps for setting up default values for many printer features The system administrator should get the most use from this manual QMS Crown Document Option Commands This reference manual ...

Page 14: ...EADME file for information on printing a hard copy of the manual imPRESS Programming Manual Refer to this manual for detailed information on the QMS imPRESS programming language Only users of the imPRESS language need this information This manual is provided on disk in encapsulated PostScript EPS form Refer to the README file for information on printing a hard copy of the manual Related Documentat...

Page 15: ...ormance It also covers how to turn off the maintenance message once the maintenance has been conducted Chapter 4 Troubleshooting Printer Problems explains how to clear paper jams and interpret control panel status messages and provides suggestions for resolving printer and print quality problems Appendix A QMS Customer Support lists useful telephone numbers and describes how to communicate with QM...

Page 16: ...r monitor Mixed Case Italic Courier Variable text you type replace the italicized word s with information specific to your printer or computer UPPERCASE COURIER Information displayed in the printer message window Mixed case bold QMS DOC commands lowercase italic Variable information in text UPPERCASE File and utility names Caution Cautions present information that you need to know to avoid equipme...

Page 17: ... management techniques such as simultaneous interfacing emula tion sensing processing input buffers job spooling compile ahead processing compressed data formats error recovery user config urable memory clients context switching and spooling spillover Simultaneous Interface Operation SIO Although many other printers have multiple interface ports and automatically designate a hot port only one port...

Page 18: ...the data is needed for printing These compressed blocks of data are designed to be processed rapidly by the printer and many more can be stored in memory at one time than can traditional bitmapped images Automatic Jam Recovery Crown technology also provides automatic jam recovery With most printers if a media jam occurs you must remove the jammed media and then reprint the job On a Crown printer i...

Page 19: ...orient graphic objects on all or part of a page The printer produces solid blacks and crisp fonts regardless of the point size The PostScript Level 2 emulation supports the capabilities of the sec ond generation of Adobe s PostScript software Level 2 consolidates extensions to the PostScript language and provides new features and functionality that expand the language s capabilities and improve ov...

Page 20: ...dowed and cropped depending on your applica tion software The following PostScript typefaces are resident on your QMS printer Serif Typefaces Times Roman Times Bold Times Roman Italic Times Bold Italic Courier Courier Bold Courier Oblique Courier Bold Oblique Palatino Palatino Bold Palatino Italic Palatino Bold Italic New Century Schoolbook New Century Schoolbook Bold New Century Schoolbook Italic...

Page 21: ...lvetica Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Oblique Helvetica Narrow Bold Oblique Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed Oblique Helvetica Condensed Bold Oblique ITC Avant Garde Book ITC Avant Garde Demi ITC Avant Garde Book Oblique ITC Avant Garde Demi Oblique Pi or Symbol Typefaces Symbol Α Β Χ Ε Φ Γ Η Ι ϑ Κ Λ Μ Ν Ο Π Θ Ρ Σ Τ Υ ς Ω Ξ Ψ Ζ...

Page 22: ...er 12 pitch 10 point Courier 12 pitch 10 point Italic Courier 12 pitch 10 point Bold Courier 10 pitch 12 point Courier 10 pitch 12 point Italic Courier 10 pitch 12 point Bold Times scalable Times Italic scalable Times Bold scalable Times Italic Bold scalable San Serif Fonts Univers scalable Univers Italic scalable Univers Bold scalable Univers Italic bold scalable Univers Condensed scalable Univer...

Page 23: ...O Swedish ISO Swedish for Names ISO United Kingdom JIS ASCII Katakana Roman Extensions Scandinavian Spanish Latin American Special Symbols Multiple Resolutions Your printer offers a choice of resolution You may choose 300 x 300 dots per inch dpi resolution for everyday office needs or higher reso lution for PostScript and PCL print jobs that require finer detail such as camera ready copy or for CA...

Page 24: ...ing is performed by the printer rather than a host and the extracted information can be uploaded to any host by copying it to a floppy disk or by using the FTP get com mand if your host supports this command This information is useful for billing report generation and site resource planning For further information see the Accounting section in chapter 3 Operator Con trol Menu in your system admini...

Page 25: ...o switch to lower power usage during periods of inactivity You can tailor the power saver to your needs by setting the interval before it takes effect Convenient Control Panel Operation Use the control panel to configure your printer The printer also uses the control panel to communicate with you by providing messages about its status including any conditions that require your attention These mess...

Page 26: ...nge printer emulations print screens from your monitor while the printer is in PostScript only mode configure the font cache change input and output bins reconfigure printer buffers and hard disks and change the name of the printer The QMS PS Executive Series Utilities also provide an easy means for printing PostScript files The on line help contains installation and operation instructions and fur...

Page 27: ... be upgraded to 32 MB to allow your printer to grow with your needs Additional RAM can provide room for font downloading and font caching Additional RAM also provides bet ter printing performance and expands your printing capabilities allowing you to send large graphics intensive files without tying up the host computer for long periods Note The QMS 3825 Print System comes with 32 MB of RAM Networ...

Page 28: ...he printer needs attention Moreover you ll know right away if the printer is tied up with a jam or other simple problem requiring your attention Instructions for using a remote console are included in the QMS Crown Remote Console User s Guide along with instructions for setting up a remote console session in TCP IP and DECnet envi ronments Instructions for opening a remote console session in all o...

Page 29: ...printer How to print files How to use the control panel How to select and store media How to duplex a print job How to collate a print job How to select resolution How to select page orientation How to select input and output bins How to refill input bins ...

Page 30: ...s power switch is located on the right rear panel Make sure the power cord is properly connected to the printer and to a grounded outlet before turning on the power switch Note If the optional Large Capacity Output Stacker is installed 3825 Print System only always use the stacker s power switch The power indicator on the control panel lights when the printer is on Unless it s disabled a start up ...

Page 31: ...you are using an application to print your files check for a QMS 3825 3225 2025 printer driver If your printer model is supported your application may have its own method of selecting certain document handling features such as page orientation duplex or simplex print ing and number of copies If these specific drivers are not available you can select a comparable PostScript driver such as another Q...

Page 32: ...ter Your network sys tem administrator may be able to establish a special print queue for you that adds the QMS DOC you want to the beginning of every file The QMS Crown Document Option Commands documentation included with the printer gives complete information on how to use the commands Using the Control Panel The control panel on your QMS printer offers a convenient way to direct the printer s o...

Page 33: ...The Receiving light shows when the printer is receiving data The Error light shows when the printer requires operator intervention This indicator is usually accompanied by a status message in the message window The Duplex light shows when the printer is processing a double sided print job Duplexing is only possible if the printer has the optional duplexing unit installed The printer icon offers se...

Page 34: ... the printer Keys are used to switch the printer from on line to off line status to cancel and end jobs to print a status page and to navigate through the configuration menus The Online Offline key switches the printer between on line and off line status When the printer is on line the green arrow to the left of the key is on The Cancel key deletes the current job the one that is currently printin...

Page 35: ...s of print jobs Press the Menu key to enter the configuration menu After you press the Menu key the message window displays the following CONFIGURATION OPERATOR CONTROL The Menu key also has a cancel or abort function If you are changing a menu option and want to cancel that change press the Menu key once Any change you may have made to the option is immediately canceled and the message window dis...

Page 36: ...per for specific applications Bond papers which are often used for stationery generally have a water mark and often use cotton rather than wood fiber However textured paper may cause uneven results Colored paper may also be used but not paper with a colored coating applied after the paper is made Press the Next key to display the next option in the loop of options for the current level You also us...

Page 37: ...rency from the side media exit immediately after printing to prevent jams of subsequent sheets Printing on Labels Adhesive label stock is paper treated with pressure sensitive adhe sive backing Use only label stock specifically designed for laser print ing The procedure for feeding labels is almost the same as for regular paper except that you must use the side media exit and load the paper casset...

Page 38: ... that bin to print your file If you know the printer has been loaded with a certain media you can use the media size selec tion commands to select the input bin containing that media even if you do not know the input bin number See the QMS Crown Docu ment Option Commands manual for complete information about using DOC in your files Media Media Size Imageable Area Feed Edge Inches Millimeters Inche...

Page 39: ...e paper 500 sheets for the upper and lower bins and 1 000 sheets for the large capacity bin The optional large large capacity bin increases the printer s capacity to approxi mately 3 000 sheets of paper up to ledger size 500 sheets for the upper and lower bins and 2 500 for the large large capacity bin The indicators on the control panel printer icon light to show the cur rently selected input bin...

Page 40: ... continues to display IDLE or ENERGY SAVER 2 Press the Menu key to enter the configuration menu The message window displays CONFIGURATION OPERATOR CONTROL 3 Press the Select key to enter the menu then press the Next key until the Inputbin menu appears The message window displays OPERATOR CONTROL INPUTBIN 4 Press the Select key then press the Next key until the input bin you want appears in the mes...

Page 41: ...ional duplex printing module installed you can print on both sides of any size paper including ledger The illustration below shows how to load paper in the input bins for simplex or duplex print ing on letterhead See chapter 8 Engine Miscellaneous and Disk Operations in the system administrator s guide for information on printing combination simplex and duplex jobs on letterhead or prepunched pape...

Page 42: ...more information on these two options Use your application top choose duplexing on a per job basis or the con trol panel to set duplexing as the default To select duplex printing through the control panel follow these steps 1 Press the Online Offline key to take the printer off line The indicator light by the key goes out and the message window continues to display IDLE or ENERGY SAVER 2 Press the...

Page 43: ...nline Offline key and the following prompt appears SAVE CHANGES NO 6 Press the Next key until YES appears Press the Select key and then press the Online Offline key to place the printer back on line making it available for the next print job Printing Multiple Copies Your QMS printer can print up to 999 copies of your file It is best to leave the default as 1 and change the number of copies for eac...

Page 44: ...he default value for collation is On To change the default for all print jobs follow these steps 1 Press the Online Offline key to take the printer off line The indicator light by the key goes out and the message window continues to display IDLE or ENERGY SAVER 2 Press the Menu key to enter the configuration menu The message window displays CONFIGURATION OPERATOR CONTROL 3 Press the Select key to ...

Page 45: ...nline Offline key to place the printer back on line making it available for the next print job Selecting Resolution Your QMS printer gives you a choice of print resolution That is you can choose whether your files are printed with 300 x 300 dots per inch dpi or at a higher resolution 3825 600x600 dpi 3225 400x400 dpi 2025 400x400 dpi The lower resolution prints more quickly and uses less toner It ...

Page 46: ... key goes out and the message window continues to display IDLE or ENERGY SAVER 2 Press the Menu key to enter the configuration menu The message window displays CONFIGURATION OPERATOR CONTROL 3 Press the Select key to enter the menu Press the Next key until the message window displays CONFIGURATION ADMINISTRATION 4 Press the Select key Press the Next key until the message window displays ADMINISTRA...

Page 47: ... the message window displays 300 DPI IS SELECTED and then ENGINE DEF RESOLUTION 9 Press the Online Offline key and the following prompt appears SAVE CHANGES NO 10 Press the Next key until YES appears Press the Select key to save the change 11 Press the Online Offline key again to place the printer back on line making it available for the next print job Note It takes approximately 12 seconds for a ...

Page 48: ...age orientation when printing Use the control panel only if you want to change the default setting for page orientation To select the page orientation from the control panel use the following procedure 1 Press the Online Offline key to take the printer off line The indicator light by the key goes out and the message window continues to display IDLE or ENERGY SAVER 2 Press the Menu key to enter the...

Page 49: ...d then press the Online Offline key to place the printer back on line making it available for the next print job Number Up Printing Your printer has the capability to do number up or n up printing using QMS Document Option Commands Number up printing allows you to print a high volume of pages on less paper at a fraction of the time For example you may choose 2 up two pages printed on one side of a...

Page 50: ...d lower input bins hold up to 250 sheets of paper each Follow these steps to load paper into these bins 1 Grasp the sides of the bin and lift it slightly to pull it away from the printer Set the bin on a level surface 2 Raise the bin cover to its upright position and then lift it from the bin Set the cover aside ...

Page 51: ...B5 sizes Large Capacity Bin Indicators The optional large capacity input bin has one button to lower the 3 Gently tap up to 250 sheets of paper on the side of the stack to even them and then place the stack in the bin Note Make sure that the size of paper you add matches the size selected on the metal page sensing tab located at the front of the input bin The printer jams if the paper is not match...

Page 52: ... flashes while the tray is moving up or down The light goes out when the bin cannot be used Paper Mis set Light This indicator lights if paper is loaded incorrectly or if the paper size dial is not set properly The tray automatically lowers when the mis set indicator lights To correct the problem open the bin cover adjust the positioning of the paper or set the size dial to the proper setting and ...

Page 53: ... any existing paper from the bin 4 Set the page size dial to the required page size Make sure the dial clicks into place or the bin does not rise 5 Bow the paper slightly to insert it into the bin and load the paper so it is aligned with the innermost edge of the bin Note Make sure to check the proper feed edge see the table on page 10 of this chapter before loading paper Paper jams can occur when...

Page 54: ...eps the paper in the correct position and helps prevent paper jams Make sure the chain guide is not resting on top of the paper or to either side of the slot 7 Close the bin cover The tray automatically goes up to the feed position when the cover is closed If the tray does not return to feed position check to make sure the paper size dial is locked in the correct position ...

Page 55: ...ng even when the LLCIT is fully loaded If you need to move the printer you must Remove the paper from the LLCIT Remove the prop plate to avoid damage to the printer or the floor To remove the prop plate simply remove the two screws holding it in place The prop plate slips off easily Reinstall the prop plate as soon as the printer is in its new location Be careful not to tip the printer while movin...

Page 56: ... QMS service technician should change the LLCIT size settings Service instructions for changing the paper size are included in chapter 5 Advanced Printer Use If you damage the printer or the Large Large Capacity Input Tray while changing the size settings it will affect your warranty Instruction Illustrations Once you know how to load paper from reading this manual the step by step illustrations w...

Page 57: ...hen the light stops flashing open the LLCIT door and lift the clear plastic lid 4 Remove and discard the top and bottom sheets from the new paper supply Top and bottom sheets sometimes have traces of glue which can cause jams 5 Follow the paper manufacturer s instructions as to which side of the paper should print first Printing the proper side first helps prevent excessive paper curl which is esp...

Page 58: ...00 sheets stacked face down The side bin can hold up to 100 sheets stacked face up The upper and lower bins automatically shift the pages right or left to separate print jobs This offset stacking feature helps users find print jobs quickly The optional large capacity output stacker holds up to 2 750 sheets of 20 pound 75 g m2 paper or 2 400 sheets of 24 pound 90 g m2 in Letter A4 size only The ind...

Page 59: ...lectable option If you are print ing without using a printer driver and you select LCOS the printer will automatically use a different face down output bin Note The side bin displays as a choice only when it is open The large capacity output stacker displays only when it is installed For example follow these steps to select the lower output bin 1 Press the Online Offline key to take the printer of...

Page 60: ...ress the Select key The message window momentarily displays LOWER IS SELECTED and then OPERATOR CONTROL OUTPUTBIN 5 Press the Online Offline key The following prompt appears SAVE CHANGES NO 6 Press the Next key until YES appears Press the Select key and then press the Online Offline key to place the printer back on line making it available for the next print job ...

Page 61: ...ough the printer Use the side exit and the upper input bin for the straightest path Note Jobs using the side media exit are stacked face up so duplex jobs require sorting To use the side media exit 1 Pull the side media exit away from the printer 2 Slide the extension out completely Note When closing the side media exit always slide the extension back into place first ...

Page 62: ...ce the Large Capacity Output Stacker is installed the main power supply to the printer enters through the stacker Note Always use the stacker power switch as the main power switch To remove your print jobs from the stacker 1 Press the Online Offline key on the printer control panel to take the printer off line 2 Press the Tray Down key on the stacker and wait for the tray to reach the bottom Note ...

Page 63: ...Chapter Routine maintenance schedule Adding toner Replacing the cleaning unit ozone filter chargers shield plate and printer drum Cleaning the quenching lamp separation pawls and transfer corona wire Clearing the maintenance message ...

Page 64: ...nance message appears when any of these parts needs to be replaced or cleaned The chart on the next page covers mainte nance you can perform It defines what needs to be done when each maintenance message appears The second chart covers mainte nance which should be performed only by a QMS service representa tive Following the two charts are detailed instructions for all maintenance and cleaning you...

Page 65: ... Replace Cleaner 30 000 pages Replace Cleaning unit page 3 18 Maintenance Due 100 000 pages Replace Main charger Transfer separation charger Shield plate Ozone filter OPC Drum page 3 20 page 3 20 page 3 20 page 3 22 page 3 23 WARNING To prevent personal injury always turn off the printer before cleaning or replacing printer parts ACHTUNG Um Verletzungen zu vermeiden sollte der Drucker immer ausges...

Page 66: ...Due 20 000 pages Replace Main charger Transfer separation charger Ozone filter page 3 20 page 3 20 page 3 22 Replace Cleaner 30 000 pages Replace Cleaning unit page 3 18 Replace Drum 80 000 pages Replace OPC Drum Shield plate page 3 23 page 3 20 WARNING To prevent personal injury always turn off the printer before cleaning or replacing printer parts ACHTUNG Um Verletzungen zu vermeiden sollte der ...

Page 67: ...ntenance Needed Maintenance2 Due 320 000 pages on 3825 3225 300 000 pages on 2025 Replace Development unit Fusing unit Paper feed rollers Clean Inside of the drawer Registration rollers and mylar Transport belt Bottom plate of the printer Maintenance3 Due 2 400 000 pages Replace Process fan unit Registration roller unit ...

Page 68: ...er To replenish the toner supply follow these directions The printer should be off line before toner is replaced Caution Do not add toner before the message window indicates that the toner is low Doing so overfills the toner bin and results in toner spilling into the internal compartment 1 Make sure that the printer is off line Grasp the sides of the printer s front cover and pull it down to open ...

Page 69: ...thumb can press against the release tab Lift the cover up and away from the printer and set it aside Be careful not to spill any toner on other parts of the printer or on yourself 3825 3225 2025 4 Remove a toner cartridge from its box and shake the car tridge vigorously for 10 to 15 seconds ...

Page 70: ...ing Toner 5 Insert the cartridge at a slant so that the round bar on the cartridge fits into the groove on the right hand side of the toner unit Close the cartridge over the toner unit so that the release tab clicks into place 3825 3225 2025 ...

Page 71: ...h on the side of the cartridge Turn the handle clockwise until the red line appears This removes the plastic cov ering from beneath the car tridge and releases the toner into its compartment 3825 3225 2025 7 Tap the top of the cartridge to release any toner that may be sticking to the inside Remove the cartridge and discard it ...

Page 72: ...25 2025 User s Guide 3 10 Adding Toner 8 Replace the toner cover 3825 3225 2025 9 Firmly push the internal compartment back into the printer so that the latches and levers lock into place 10 Close the front cover ...

Page 73: ...an the printer Do not use cleaning solutions to clean the inside of your printer To prevent printer damage use only a water dampened lint free cloth Cleaning the Quenching Lamp The quenching lamp is simple to clean No special fluid is needed and cleaning only takes a few minutes with a water dampened cloth The quenching lamp is visible with the printer cover open and is located beneath the main ch...

Page 74: ...e separation pawls WARNING The fusing unit is very hot You must turn the printer off and allow the fusing unit to cool for at least 40 minutes before cleaning If your printing needs do not allow you to let the printer cool for 40 minutes use a piece of thick cloth to protect your skin from the heat while removing the fusing unit ACHTUNG Die Fusing Unit ist sehr heiß Wenn Sie diese auswechseln oder...

Page 75: ...g unit release lever to the left and pull the fus ing unit out until it stops Place your hand beneath the fusing unit and push the release lever to the left once again to remove it completely from the internal compart ment 3825 3225 2025 2 Place the fusing unit on a level surface so that you can see all four separation pawls ...

Page 76: ...025 4 Clean each pawl by wiping it with a water dampened cloth You may need to use a little force or a fin gernail to remove any toner that contin ues to adhere to the pawl Never use any fluid besides water to clean the separation pawls 5 Replace each pawl by angling it slightly to insert it into a slot and then pressing down to snap it in place ...

Page 77: ...ollowing instructions to clean the transfer corona wire 6 Reinsert the fusing unit by aligning it with the rails inside the internal compartment and firmly pushing the unit until it snaps into place 7 Close the printer s front cover 1 Turn off the printer 2 Open the printer cabinet and remove the cleaning guide from inside the cabinet Note Use a cotton swab to clean the transfer corona wire if the...

Page 78: ...3225 2025 User s Guide 3 16 Keeping the Printer Clean 3 Open the front cover 4 Pull out the transfer charger using its tab 5 Attach the cleaning guide to the edge of the transfer charger B A4 0000119 A2 A1 PULL ...

Page 79: ...nsfer corona wire Do not touch or clean the separation corona wires beneath the protective plastic extensions 7 Carefully reinsert the transfer charger into the printer until it is firmly in position Note The front cover does not close completely if the transfer charger is not installed properly 8 Close the front cover 9 Return the cleaning guide to the printer cabinet ...

Page 80: ...it every 30 000 pages printed To replace the cleaning unit 1 Grasp the sides of the printer s front cover and pull it down to open 2 Push up the latch on the left hand side of the printer and pull out the internal compartment 3 Locate the cleaning unit release lever Hold down the side button on the lever while turning it to the left Release the side button and leave the lever in the upright positi...

Page 81: ...pright position Dis pose of the used clean ing unit properly WARNING The blade is sharp Do not touch the surface of the cleaning blade on either the used or new cleaning unit ACHTUNG Bitte berühren Sie niemals die Schnittfläche der Reinigungsklinge weder der gebrauchten noch der neuen da die Klinge sehr scharf ist 6 Place the new cleaning unit straight down into the grooves in the printer compartm...

Page 82: ...open The chargers are located next to the compartment handle and the shield plate is located just above the handle To replace these parts 8 Firmly push the internal compartment back into the printer so that the latches and levers lock into place 9 Close the front cover 1 Make sure the printer is idle and turned off 2 Grasp the sides of the printer s front cover and pull it down to open ...

Page 83: ...into place Caution Be careful not to touch the clear surface of the shield since this deteriorates print quality 4 Pull out the used main charger and dispose of it properly Insert a new main charger and click it into place Caution Be careful not to touch the wire or mesh plate on the charger since this will also impact print quality 0000119 shield plate 0000119 main charger ...

Page 84: ... out the used transfer separation charger and dispose of it properly Lower the A1 lever and then insert a new transfer separation charger being careful not to touch the clear plate Return the lever to its original position 6 Close the front cover 1 Remove the vented cover by pushing the latch at the top of the cover and pulling the cover up and away from the printer B A4 0000119 A2 A1 PULL A1 leve...

Page 85: ...based some of the charcoal may rub off on your hands Be careful when handling your print job or touching your clothing 3 Reattach the vented cover to the left side of the printer and click it in place WARNING The ozone filter protects the environment and your health from harmful ozone Never operate the printer with the ozone filter removed since long term exposure to unfiltered ozone is hazardous ...

Page 86: ...ore than five min utes When opening the compartment containing the drum to access another printer part cover the drum with a sheet of paper to help shield the light Do not touch the surface of the drum or let the drum rest on any area that might scratch the surface Do not remove the protective wrap from the drum until instructed to do so Follow these instructions to replace the printer drum 1 Gras...

Page 87: ... lever in the upright position 4 Locate the develop ment unit release lever Move the lever clock wise until it locks into place 5 Remove the worn drum by pushing one side forward while raising the other side up and out of its compartment Dis pose of the worn drum properly 6 Install a new drum still wrapped by angling it slightly and fitting one end into the groove at the right of the printer 00001...

Page 88: ...away from the drum Caution Do not touch the surface of the drum once the protective wrap is removed since fingerprints deteriorate print quality 8 Reposition the release levers 9 Firmly push the internal compartment back into the printer so that the latches and levers lock into place 10 Close the front cover ...

Page 89: ... Administration menu ADMINISTRATION now displays on the first line of the mes sage window 5 Press the Next key until ENGINE displays on the second line 6 Press the Select key to enter the Engine submenu 7 Press the Next key until MAINTENANCE DUE displays on the bottom line 8 Press the Select key ON appears on the bottom line 9 Press the Next key until OFF appears on the bottom line 10 Press the Se...

Page 90: ......

Page 91: ... Problems In This Chapter Control panel messages Printer troubleshooting Preventing paper jams Paper jam locations Clearing paper jams Printing problems Paper jam indicator problems Print quality problems Placing a service call ...

Page 92: ...utput bin is not set or the bin cover is open ADJUST SIZE BIN Check the specified input bin to make sure it is inserted correctly and the cover is closed CLEANER ABSENT The cleaning unit is not installed CLEAR DUPLEXER JAM Media has jammed while passing through the duplexer CLEAR PAPER EJECTION JAM Clear jam from output areas CLEAR PAPER FEED JAM Clear jam from the paper feed area CLEAR PAPER PATH...

Page 93: ...S Customer Support DEVELOPER ABSENT The developer unit is not installed DEVELOP WARNING It is nearly time to replace the developer unit FUSER ABSENT The fuser is missing from the engine LCIT COVER OPEN Close cover on the large capacity or large large capacity input tray LOW TONER It is nearly time to refill the toner MAINTENANCE DUE Specific maintenance is due Refer to chapter 3 Periodic Maintenan...

Page 94: ...y be faulty Does the line voltage of the power outlet match the printer s power requirements See appendix B Technical Specifica tions 2 Can you print a start up page YES Go to question 3 NO Check the following Does the currently selected input bin have paper Are all printer covers closed securely Is there a paper jam Jams locations are indicated on the printer icon on the control panel 3 Is the pr...

Page 95: ...e emulation sensing processor YES Check the following Reconfigure the port to the specific printer emulation of the file you are trying to print You can use the PS Executive Series Utilities the control panel or a remote console to change emulations If a PostScript file prints PostScript emulation statements while in ESP mode increase the emulation timeout with the PS Executive Series Utility or t...

Page 96: ...must be stored away from moisture and humidity Many paper manufacturers place an arrow on the label to indicate which side should be printed first Place paper so the guide arrow points up If you cannot determine which way to place paper and you have repeated jams remove the paper from the input bin rotate the stack a half turn turn the stack over and put it back in the bin Printing the proper side...

Page 97: ...are using the wrong weight media Media jams can occur in the following areas Note When clearing a media jam take special care to remove all media without tearing If the media tears inspect the media path closely before closing the printer Small scraps of media left in the media path may not be sensed by the printer s media jam indicators If you experience frequent media jams check every possible l...

Page 98: ...wer Input Bin Jam To clear a jam in the upper or lower input bin 1 Grasp the upper or lower input bin with both hands and lift it slightly to pull it out 2 Pull the jammed media gently from the media feed area 3 Replace the input bin 4 Open and close the printer s front cover to clear the jam signal ...

Page 99: ...y bin the tray inside the bin automatically moves down 1 If the jammed media is not visible go to 2 Otherwise do this a Open the large or large large capacity bin b Large capacity only Move the chain guide out of the way c Remove the jammed media d Large capacity only Reposition the chain guide e Close the top and front covers f Open and close front door to clear jam message large capacity bin jam...

Page 100: ...rn the knob behind the door clockwise to release the jammed paper 4 Close the cabinet door 5 Open the printer s front cover 6 Pull down the jam release lever labeled B and remove the jammed media The jam release lever automatically returns to its proper position 7 Close the front cover ...

Page 101: ...own the transfer sepa ration charger guide labeled A1 2 If the most of the sheet of media is visible pull and turn the fusing unit knob clockwise while removing the paper 3 If the media is stuck at the registration roller turn the roller knob counterclock wise and remove the jammed media 4 Raise the transfer separation charger guide back into place and close the front cover ...

Page 102: ...a jam from one of the output areas 1 Gently pull out any print media that is visible at the upper lower or side exits 2 If no print media is visible open the printer s side access doors and remove any media 3 Close the doors 4 Open and close the front cover to clear the jam signal O 1 ...

Page 103: ... large capacity output stacker 1 Press the Online Offline key to take the printer off line 2 Open the stacker door and lid and gently remove any visible paper Check both the stacker area and the transport area 3 Close the stacker door and lid 4 Open the printer door above the stacker and gently remove any visible paper then close the door 5 Clear jams from other points in the paper path if they ar...

Page 104: ...ave a duplexing unit installed and a print media jam occurs in the duplex area follow these steps 1 Open the cabinet door 2 Push and turn the right hand knob clockwise to release any jammed print media 3 Gently pull out any visible print media 4 Push and turn the left knob labeled C clock wise and pull out the jammed print media ...

Page 105: ...er or if toner is low and the Toner Low Action is set to stop 2 Be sure you removed the plastic covering from the cartridge to release the toner See Adding Toner in chapter 3 Periodic Maintenance 3 If these solutions do not work contact your QMS vendor 5 If the jammed media cannot be removed push the lever labeled D1 at the top of the transport guide to release the guide and remove any media Then ...

Page 106: ...age window to see if the printer is reporting PUT SIZE PAPER IN NUMBER INPUTBIN Paper Jam Indicator Stays On If the Paper Jam indicator lights open the appropriate area of the printer and clear the jam See the previous sections on clearing paper jams for more information If the indicator stays on after clearing the jam check the following 1 Open and close the printer s front cover to clear the jam...

Page 107: ...3 Periodic Maintenance 3 Check whether printer is set to low resolution 300 dpi or high resolution 600 dpi on the 3825 400 dpi on the 3225 or 2025 printers 4 In a 3825 printer confirm that you are using only QMS approved microfine toner White or Light Lines or Light Image 1 Check the printer s toner 2 Add toner if the message window reports low toner Stains on the Back of the Page The media path m...

Page 108: ...o 200 Fahrenheit Image Easily Smears When Rubbed Place a service call Placing a Service Call If you have a problem you can not resolve contact your QMS vendor Your QMS vendor is best equipped to handle immediately any prob lems you may encounter If your vendor is unable to answer your questions see appendix A QMS Customer Support Be prepared to provide a complete description of the problem and hav...

Page 109: ...5 Advanced Printer Use In This Chapter Changing input bin sizes Changing optional large large capacity tray size Attaching optional large capacity output stacker ...

Page 110: ... bins can be adjusted to accommodate different page sizes and page orientations including Letter Legal Ledger A3 A4 B4 A5R B5 and Executive Additional upper and lower input bins may be purchased if you frequently use several page sizes See your QMS vendor for more information Use the decals included with the bins to identify page size A screwdriver is provided in the acces sory box to assist you i...

Page 111: ... since this may strip the screws and cause the fittings to become loose 3 Place the appro priate metal page sensing tab included in the accessory box in the tab holder Make sure the paper size and the size on the page sensing tab match If not irregular printing and paper jams occur 4 Stick the appro priate page size decal to the side of the input bin Page Sensing Tab Page Size Decals ...

Page 112: ... LLCIT size settings The following instructions are included to assist service personnel If you damage the printer or the Large Large Capacity Input Tray while changing the size settings it will affect your warranty Remove and Disassemble the LLCIT Note Before you begin this procedure note the paper size setting You will need to know what you are changing from to complete the process WARNING It ta...

Page 113: ...reaches the top open the door 7 Turn off the printer 8 Shut the door 9 Remove the metal prop plate from beneath the back corner of the LLCIT by removing the two screws that attach it and slipping off the plate Set aside the prop plate and screws to reinstall after you finish with the tray 10 Lift and pull the LLCIT from the printer as you would any input bin Set it gently on the floor being carefu...

Page 114: ...QMS 3825 3225 2025 User s Guide 5 6 Changing LLCIT Paper Size 11 Unscrew the silver screw from the top back of the indicator area cover 12 Open the front door of the LLCIT ...

Page 115: ...e two silver screws from the front of the indicator area cover 14 Open the clear lid 15 Carefully lift the indicator area cover forward to clear the magnetic door clasp and set it gently on the floor being careful not to overextend the blue wire harness wire harness ...

Page 116: ...QMS 3825 3225 2025 User s Guide 5 8 Changing LLCIT Paper Size 16 Remove the clear lid ...

Page 117: ...llowing chart which is also posted on the inside of the indicator area cover shows how to set the DIP switches Note The default size is letter Up 1 Down 0 DIP switch Paper Size 1 2 3 4 5 6 B4 0 0 0 1 1 0 A4 0 0 1 0 0 0 A4R 0 0 1 0 1 0 11 x 8 5 1 0 0 0 1 0 8 5 x 11 1 0 1 1 0 0 Legal 1 0 1 0 0 0 A3 1 0 0 0 0 0 Ledger 0 0 0 0 1 0 Sizes shown in shaded cells are not available on this printer ...

Page 118: ... right side rail are the same for all sizes The steps for the left rail differ according to the paper size Fol low the steps for the right side then check the chart to see which set of instructions to follow for the left side After adjusting both sides skip to Reassemble the LLCIT on page 5 17 Note If you are changing between Letter and Ledger or between A3 and A4 the side rails do not need to be ...

Page 119: ...Changing the LLCIT Paper Size 5 11 Advanced Printer Use Adjusting the Right Side Rail 1 Remove the front and rear thumb screws on the right rail Front Rear ...

Page 120: ...f the side rail into the notch for the paper size you want 3 Slide the rail until the front notch lines up with the proper size and the screw hole lines up with the matching hole Note On the front rail the forward screw hole matches international paper sizes while the rear hole matches US paper sizes ...

Page 121: ...4 Adjust the back of the rail until the slot lines up with the matching size indicator and the screw hole is visible Note On the back rail the long slot matches international paper sizes while the short slot matches US paper sizes 5 Reinsert the thumb screws ...

Page 122: ... B4 to any US size or B4 a Repeat steps 1 through 5 of Adjusting the Right Side Rail for the left side b Then skip to page 5 17 Left Side Rail B Instructions To change from any US size or B4 to A3 or A4 you must remove the left side rail from the tray Follow these steps From this size To this size Letter Ledger Legal A3 A4 B4 Letter 11 x 8 5 None A C C A Ledger 11 x 17 None A C C A Legal 8 5 x 14 ...

Page 123: ...at top rear d Remove the silver section of the side rail e Disconnect the keyring type fastener at the bottom of the chain guide f Tilt and remove the side rail Note Store the 2 rail sections 2 thumb screws and 3 black screws in the printer s storage cabinet in case you change the paper size again later g Reattach the chain guide h Skip to Reassemble the LLCIT on page 5 17 ...

Page 124: ...chain guide b Tilt the side rail into the left side of the tray c Lift the left end of the size indicator bar at top rear out of the way and set the silver top section of the side rail in place fastening it with its three black screws You may need to push the side rail above its normal position to attach the front screw while avoiding the nearby punched metal tab Once attached the rail rests under...

Page 125: ...he LLCIT Paper Size QMS 3825 3225 2025 User s Guide 5 17 Reassemble the LLCIT 1 Angle the clear lid into place inserting the right peg into its hole and then sliding the left peg into its grove Leave the lid open ...

Page 126: ...nsert the three silver screws you removed when access ing the DIP switches 4 Close the lid and the door making sure the door snaps shut 5 Insert the LLCIT as you would any paper cassette lining up the guides with the support tails and sliding the LLCIT until it snaps into place WARNING It takes two people to life the LLCIT back into place Do not lift the LLCIT with paper loaded in it ACHTUNG Man b...

Page 127: ...rint System stacks up to 2 750 sheets of 24 lb 90 g m2 paper in letter or A4 size Because changes are needed to the system table before the LCOS can be installed only a QMS authorized service representative can make the initial installation Once the initial installation is complete it is easy to attach and remove the stacker if necessary Remember You must change the power cord connections every ti...

Page 128: ... power switch The stacker power switch is now the main power switch for the printer 4 Attach the cable on the rear of the stacker to the adjacent port on the rear of the printer 5 Attach the supple mental power cord from the stacker to the printer 6 Attach the main power cord from the stacker to the power supply ...

Page 129: ...A QMS Customer Support In This Appendix Sources of customer support QMS world wide offices ...

Page 130: ...or man ufacturer is the best source of help Q FAX Q FAX a QMS information retrieval service provides application notes technical support notes on common printing problems and information about printer specifications options accessories con sumables and prices In the United States and Canada call 800 633 7213 to reach Q FAX In all other countries call 334 633 3850 When you call have your fax number...

Page 131: ...mation and programs When you use CompuServe go qmsprint takes you directly to the forum where QMS is located The QMS library sec tion contains application notes drivers utilities technical information and announcement files Internet The QMS server provides access to technical reports new product announcements a trade show schedule and other general informa tion about QMS You can access the QMS ser...

Page 132: ...l The application and version you are using The emulation you are using Your printer firmware version listed on status and start up pages QMS National Service Telephone Numbers Note Above numbers are valid in the United States To contact QMS in other countries see world wide office numbers on the next page 1 800 762 8894 Call for service information and maintenance pricing for repair of all QMS pr...

Page 133: ...4 639 3347 Asia Pacific QMS Asia Pacific Melbourne 61 3 899 5777 Sydney 61 2 901 3235 Tokyo 81 3 3437 4030 Canada QMS Canada Inc 9630 Rte Trans Canadienne Saint Laurent Québec H4S 1V9 Telephone 514 333 5940 800 361 3392 Fax 514 333 5949 National Service 800 268 4969 National Service Fax 905 673 7676 Offices in Ottawa Québec City Toronto and Vancouver Europe Middle East Africa Düsseldorf 49 211 596...

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Page 135: ...ons In This Appendix Print engine specifications Physical characteristics Controller specifications Electrical and environmental requirements Print media specifications Printer options and consumables Warranty considerations ...

Page 136: ...8 single sided pages per minute up to 17 double sided pages per minute Up to 32 single sided pages per minute up to 16 double sided pages per minute Up to 20 single sided pages per minute up to 10 double sided pages per minute Resolution 300x300 dpi 600x600 dpi 300x300 dpi 400x400 dpi 300x300 dpi 400x400 dpi Toner Dry microfine in user replaceable cartridges Dry in user replaceable cartridges Dry ...

Page 137: ...51 75 x 25 4 x 49 6 1314 mm x 645 mm x 1260 mm With Large Large Capacity Input Tray and Large Capacity Output Stacker 51 75 x 25 4 x 49 6 1314 mm x 645 mm x 1260 mm Basic Model Without paper trays WxDxH 23 x 26 4 x 27 5 584 mm x 671 mm x 699 mm With paper trays WxDxH 37 4 x 26 4 x 27 5 950 mm x 671 mm x 699 mm Full System Duplexer System Table Large Capacity Input Tray Without paper trays 23 x 26 ...

Page 138: ...itmap HP PCL5 fonts in 25 symbol sets each 12 resident scalable HP PCL5 fonts in 35 symbol sets each and 20 resident HP GL symbol sets Support for Type 1 and Type 3 host resident downloadable PostScript fonts Support for optional Kanji Japanese fonts Interfaces AppleTalk RS232 and Centronics parallel interfaces Support for an optional network interface 3825 Optional SCSI interface support for up t...

Page 139: ...20 V model 1400 W 7A 1150 W 5A Noise Level Idle maximum 45 dB A Printing maximum 3825 57 dB A 3225 55 dB A 2025 55 dB A Note Measured at a height of 1 5 meters and a distance of 1 meter from all four sides of the printer Ozone Density The printer emits less than 0 1 parts per million ppm of ozone maximum with a 100 duty cycle for 8 hours of continuous operation Relative Humidity Printing 20 80 RH ...

Page 140: ...s Amount Sizes Standard upper Paper Labels Transparencies 250 sheets A4 A5R B5 Executive Letter Standard lower Paper Labels Transparencies 250 sheets A3 A4 A5R B 4 B5 Executive Ledger Legal Letter Optional Large Capacity Paper 1 000 sheets A4 A5R B 4 B5 Legal Letter Optional Large Large Capacity Paper 2 500 sheets A3 A4 B4 Letter Legal Ledger ...

Page 141: ...ncies 250 sheets face down A3 A4 A5R B 4 B5 Executive Ledger Legal Letter Standard Side Paper Labels Transparencies 100 sheets face up A3 A4 A5R B 4 B5 Executive Ledger Legal Letter Optional Large Capacity Output Stacker Paper 20 lb 75 g m2 24 lb 90 g m2 face down 2 750 sheets 2 400 sheets A4 Letter Media Media Size Imageable Area Feed Edge Inches Millimeters Inches Millimeters A3 11 75 x 16 50 29...

Page 142: ...anty or any maintenance contract you may have purchased However if QMS printer failure or damage is found to be directly attributable to the use of non QMS consumables and or accessories QMS will not repair the printer free of charge In this case standard time and material charges will be applied to service your printer for that particular failure or damage QMS recommends that you use only QMS con...

Page 143: ...le grounding points The printer isn t an acceptable grounding point because it must be unplugged before you perform these tasks If you don t have an anti static wrist strap discharge your body s static electric charge by touching a grounded surface before you han dle any printer boards or components and before removing the con troller board cover If you must walk around before completing your task...

Page 144: ......

Page 145: ...C Document Option Commands In This Appendix Supported Document Option Commands How to use new commands How to use revised commands ...

Page 146: ...ing several that have been revised since the most recent edition of the QMS Crown Document Option Commands manual QMS Part Number 1800216 001D The information in this appendix is the most current Note New and revised commands are marked with a double asterisk here and described in detail later in this chapter Supported QMS DOC Header Trailer Page Commands Print copyright statement CopyRight Print ...

Page 147: ...nt IncludeFeature font Select default font ID IncludeFeature fontid Select symbol set IncludeFeature symbolset Set carriage return to CR LF IncludeFeature criscrlf Set linefeed to CR LF IncludeFeature lfiscrlf Set number of lines per inch IncludeFeature linesperinch Set point size IncludeFeature pointsize Resource IncludeFeature resource Lineprinter Emulation Commands Select font for current job I...

Page 148: ...ge rotation Rotation PostScript Commands Select PostScript level IncludeFeature languagelevel Document Formatting Logical page orientation IncludeFeature pageorientation Duplex print jobs IncludeFeature duplex Number up printing IncludeFeature pagegrid Offset logical page IncludeFeature pageoffsets Print borders IncludeFeature border Scale logical page IncludeFeature pagescaling Booklet printing I...

Page 149: ... IncludeFeature product Control line wrap IncludeFeature autowrap Specify default paper size IncludeFeature paper_size Control transformation point IncludeFeature paper_size_override Adjust image horizontally IncludeFeature xorigin Adjust image vertically IncludeFeature yorigin Set power up configuration IncludeFeature reset_override Using New Document Option Commands Several of the Document Optio...

Page 150: ...ntax DPI horizontal vertical horizontal Identifies the horizontal resolution vertical Identifies the vertical resolution Default Currently selected print system resolution Notes This command can also be used to scale the image DPI resolutions above the original scanned resolution will reduce the image while DPI resolutions below the original scanned resolution will enlarge the image Function Speci...

Page 151: ...axis parallel to the short edge of the page This command applies only to the Lineprinter emulation Lineprinter page orientation can be set only through the Administration Emulations Lineprinter menu or through this DOC The lineprinter s default orientation is specified through the printer s menu and this default setting overrides the standard pageorientation DOC ...

Page 152: ...hich affects the PCL 5 emulation only Number up printing allows you to save paper and speed up printing by placing more than 1reduced size image on a page For instance 4 up printing would print 4 page images on 1 page The PCL 5 emulation prints reliably only in exact resolutions of 300 or 600 dpi Because the size is changed in number up printing the relative number of dots per inch is also changed...

Page 153: ...the borders Margins The portion of the physical page around the edges of the paper where no imaging will take place Page grid The placement of logical pages as tiles on the physical page Page spot Each of the resulting rectangles after applying the fol lowing steps when a layout is specified 1 Choose a paper size 2 Orient the paper size 3 Obtain a smaller rectangle by carving out the margins 4 Div...

Page 154: ...n the page spot Syntax IncludeFeature border value Variable value Range 0 to 7200 centipoints 0 to 1 inch Default 0 Notes 1 centipoint 1 7200 0001388 inch 0 or no value indicates that borders are not drawn When scaling is specified the logical page is guaranteed to fit inside the page spot and border preserving its proportions or aspect ratio When scaling is not specified the logical image will mo...

Page 155: ...nts wide 1 4 inch Example A Title Border 72 centipoints IncludeFeature emulation postscript IncludeFeature pagesize letter IncludeFeature border 72 IncludeFeature margins 1800 1800 1800 1800 off EndComments Example B Title Border 1800 centipoints IncludeFeature emulation postscript border 1800 IncludeFeature margins 1800 1800 1800 1800 off EndComments ...

Page 156: ...ts If a background image such as a watermark was created for a QMS 3325 Print System at its 400 dpi resolution it will conflict with the 600 dpi resolution on the foreground material The conflict can be solved in either of two ways Delete the resolution setting from the old file so it will print at the new printer s default resolution Specify a new resolution for the old job so that it matches the...

Page 157: ...ormally call a document that is a sin gle print job in any supported page description language Document a group of smaller jobs combined through QMS sessions Document Option Commands to apply global printing attributes Session the QMS DOC mechanism for applying global printing attributes to multiple documents Despite their different printer description languages subjobs can be combined in a single...

Page 158: ...of combining multiple subjobs Here are some examples of applications for which you might want to use sessions To print wild card file selections on UNIX or VMS computer systems To print the chapters of a technical manual such as this one as a single document To print a series of different monthly weekly or yearly reports as a batch process How is a Session Used A session is invoked by the DOC Sess...

Page 159: ... document to a QMS Crown printer supporting the Session command the following FTP com mand must be entered prior to sending a file to the printer cd no_doc_cmds The default mode of the FTP protocol for the QMS Crown printer adds network addressing information in the form of DOC commands to the start of a job and this data would also terminate the session Session Command Since each subjob may use a...

Page 160: ...delimiter string must consist of printable ASCII characters It may not contain ASCII spaces carriage return or line feed A delimiter of null means ignore the delimiter string terminator The maximum value of the delimiter string is 32 bytes or characters Notes End by Count You can specify how many bytes are contained in the current subjob After the printer reads the required number of bytes within ...

Page 161: ...and is encountered the printer pro cesses all of the data up to the end of that subjob Once the subjob terminates and more data arrives from the host computer the printer checks again to see if the subsequent data consists of a new Session command to start the next subjob Again if the text at the start of the subsequent subjob does not match Session or if there are errors in the mode and argument ...

Page 162: ...s method include all white space and forms control characters inserted by the host system in the byte count End by Delimiter String Example To group the three subjobs in the following example into a document using the end by delimiter string method the new combined data stream may look like this Note Text in the Tekton typeface is comment not part of the data stream Open connection data comes into...

Page 163: ...llowing example This is what ignore means in the definition of length described earlier in this appendix Also in the following example at define 2nd subjob boundary the Session 0 7213 is the real Session command being executed The other Session commands Session 2 null and Session 4 included in the text are part of the job Also note that the Tekton typeface used in this note is used to signify comm...

Page 164: ...ws groups of subjobs to use the same layout features A lay out may be specified once for an entire document or altered for indi vidual subjobs using the IncludeFeature newlayout command Collation range Collation range is a group of consecutively delivered pages to which the same settings of collation and offset parameters apply When col lation is On the set of pages can match the collation range B...

Page 165: ...t on Indicate that a new collation range is to take effect from this point on This command is intended for use when multiple small documents are combined into a single print job in order to control which QMS format ting or finishing command settings may be changed and when they take effect Syntax IncludeFeature newlayout value Parameter value Default n a Range off on collate on collate off Ignores...

Page 166: ...stablished by the previous subjob See the Collation Range definition earlier in this section collate Create a new collation range but retain the same layout and document formatting options that were in effect with the prior subjob as in the following two subjob sessions Subjob A IncludeFeature numcopies 10 PCL 5 Data Subjob B IncludeFeature newlayout collate IncludeFeature numcopies 25 PostScript ...

Page 167: ...ts are orga nized into two groups normal and Dingbats All downloaded fonts are bound and all resident fonts except Zapf Dingbats which sup on collate Allows a change in both the layout properties and in the collation properties at this subjob boundary Any QMS DOC settings for standard commands such as layout document finishing or document formatting which are specified in the current subjob will r...

Page 168: ... listed with their font index numbers on the Advanced Status Page The font index number defines the default PCL font to be used if selectbyid is specified as the default PCL font Do not confuse the font index with the PCL font ID a mechanism used to identify down loaded fonts in the PCL language using the ESC X sequence There is no way to specify fonts by their font index numbers from within the P...

Page 169: ...y can be made per manent objects through PCL commands Both temporary and perma nent objects can become external objects when the current resource is changed for temporary objects Retain Temporary must be set to On True or On Compatibility External objects become permanent objects when the resource in which they reside becomes the current resource User downloaded PCL objects with the exception of p...

Page 170: ...udeFeature install resource id object id Purpose Establishes the current resource and the default object ID value for the current job to which it is attached If it is attached to a job that downloads a font without setting the current object ID using the PCL escape sequence ESC X it has the appearance of storing the font on disk Variables resource id Purpose Identifies one of the possible location...

Page 171: ...mporary and will be deleted at the end of a job unless Retain Temporary is set to On or On Compatibility If the file the IncludeFeature install command is attached to does not make its downloaded fonts permanent or Retain Temporary is not set then those objects are removed from the disk when the job completes A downloaded font can be accessed only by its ID if the font is stored in the current res...

Page 172: ...ion pcl5 install 6 20 EndComments ESC s W download font header ESC c33E ESC s W char 33 data ESC c34E ESC s W char 34 data ESC c5F Example C Job 2 IncludeFeature emulation pcl5 install 6 EndComments ESC 20Xthis text is also in the downloaded font Syntax IncludeFeature remove resource id object id object type Purpose Removes an external object from the printer system Variables object type Purpose S...

Page 173: ... DOC command to set the appropriate current resource and the PCL code to delete the desired object If this command is specified more than once the last command received is the one that will be executed In the following example the remove 6 5 font command is executed and the remove 6 1 macro command is ignored IncludeFeature remove 6 1 macro remove 6 5 font Syntax IncludeFeature removeresource reso...

Page 174: ...object id is not specified or it is specified as or 1 all objects on the specified resource with the specified object type are removed Syntax IncludeFeature font font name Purpose Specifies the default font to use Notes Fonts are identified by the names shown above Only the resident fonts may be selected the available set varies from printer to printer An asterisk in the name indicates that a font...

Page 175: ...ex is used when the Default Font selected is selectbyid This allows for selection of fonts only on the current resource Selection of default font by index overrides the symbol set value The symbol set is overridden if a bound font is selected as the default or if an unbound font is selected that does not support the default symbol set If a font with the specified index exists it is selected as the...

Page 176: ...can be used with all fonts If a mismatch between symbol set and font occurs the standard PCL font selection mechanism is used to locate a font that matches the selected symbol set With the standard set of fonts distributed by QMS this matches the Times font but other user installed fonts could change this result Variable name Purpose Specifies the symbol set name Range roman 8 iso 60 pc 850 iso 61...

Page 177: ...figuration dependent Format Boolean Notes The result of various settings for these parameters is shown in table below in terms of the equivalent code passed to the PCL line termination command ESC k G The second setting lfiscrlf on criscrlf off is correct for most ASCII listings printed from UNIX machines PC listings should usually be done with both items set to off and Macintosh listings usually ...

Page 178: ...hown in the table included in the Set Carriage Return Line Termination discussion in terms of the equivalent code passed to the PCL line termination command The second setting lfiscrlf on criscrlf off is correct for most ASCII listings printed from UNIX machines PC listings should usually be done with both items set to Off and Macintosh listings usually require the third setting lfiscrlf Off crisc...

Page 179: ...e Purpose Establishes the current resource and the default object code value for the current job to which it is attached Notes This command is identical to the IncludeFeature install DOC It is included for backward compatibility All downloaded objects are by default temporary and will be deleted at the end of a job unless Retain Temporary is set to on true or on compatibility If the file that the ...

Page 180: ...SK6 BIN EMULATE PCL FONTS Format Integer Notes If no resource item is provided the internal default location is used otherwise this parameter which must be provided specifies one of the alternate locations For most QMS printers resource 6 is the system disk object code Purpose Assigns a code to an object such as a font macro or pattern Range 0 32767 Range 0 Format Integer ...

Page 181: ...D Factory Default Settings ...

Page 182: ...erator Passwrd N A Use Operator Pwd Off Admin Password N A Use Admin Pwd Off Copies 1 Duplex Off Tumble Duplex Off Collation On Orientation Portrait Inputbin Upper Outputbin Upper Chain Inputbins On Accounting Mode Enabled Disk Space 01024 KB Resetaccounting No Job File Segment Multiple Copy to Floppy Exit ...

Page 183: ...Serial Mode Interactive Emulation ESP Min K Spool 15 KB Spool Timeout 30 seconds End Job Mode QMS EOD Def Job Prio 1 Baud Rate 9600 Parity None Ignore Parity Off Rcv Sw Flow Cntl XON XOFF Xmit Sw Flow Cntl None Data Bits 8 Stop Bits 1 Hdwe Flow Ctl DSR POL Lo DSR Off DTR POL Lo DTR On RTS Off CTS Off PS Protocol Normal Parallel Mode Enabled Emulation ESP Min K Spool 15 KB Spool Timeout 30 seconds ...

Page 184: ...K Spool 15 KB Def Job Prio 1 HP PCL5 Default Font Courier 12 Symbol Set Roman 8 Lines Inch X 100 600 Default Font IDX Select by Index Value Point Size X 100 1200 Retain Temporary Off Line Termination CR CR LF LF Scalable Fonts Enable Monochrome GL 2 On Downld Location Disk Lineprinter Font Courier Point Sz 100ths 00880 Character Map ASCII Line Numbering Off Tab Stops 8 LFISCRLF On CRISCRLF Off FFI...

Page 185: ...t 0 Right 0 Top 0 Bottom 0 HP GL Plotter 7550A Scaling Percent 100 Origin x 0000 y 00000 Reverse Image Off Enhanced Mode Off Expand Mode Off Paper Type Scale to Paper Pen 1 Width 7 Color Black Pen 2 Width 3 Color Black Pen 3 Width 3 Color Red Pen 4 Width 3 Color Green Pen 5 Width 3 Color Blue Pen 6 Width 3 Color Violet ...

Page 186: ...or Brown ESP Default PCL 5 PostScript Emulation level Level 2 LN03 Plus Product ID LN03 Autowrap On Paper Size Letter Paper Override Off X Origin Inset 75 Y Origin Inset 75 Reset Override Off Orientation Portrait Calibration Page Yes Header Page Off Header Input Bin Upper Trailer Page Off Trailer Input Bin Upper Status Page Type Standard ...

Page 187: ... Variable K Mem for PS Fonts Variable K Mem for Emulation Variable K Mem for Emul Temp Variable K Mem for Display Variable K Mem for Disk Cache Variable Image Alignment Horizontal Offset 100 pixels Vertical Offset 100 pixels Duplex Horizontal Offset 100 pixels Duplex Horizontal Offset 100 pixels Default Paper Letter Input Bin 1 Name Upper Input Bin 2 Name Lower Input Bin 3 Name Lcit Output Bin 1 N...

Page 188: ... Gamma Correction 1 Letterhead Off Rotate Duplex Yes Resolution 600 dpi 400 dpi on 3225 2025 Print Mode Normal Powersave Mode 1 hour Maintenance Due On Restore Defaults No Clock Operations Set Clock Variable Adjust Clock 0 sec month Printer Name QMS 3825 3225 2025 Print System Printer Type Laserwriter Install Option n a Remove Option n a Format Disk n a Backup Hard Disk n a Restore Disk n a ...

Page 189: ...E Character Encoding Tables ...

Page 190: ...racter codes select character descriptions These tables show the codes of each character Some programs require you to input character encoding information in order to use the available fonts fully At the top of the table is the font name The numbers at the far left of the tables 00x 01x 02x etc are the octal characters The values across the top of the table are the numbers you would substitute for...

Page 191: ... 1 2 3 4 5 6 7 00x 01x 02x 03x 04x 05x 06x 0 1 2 3 4 5 6 7 07x 8 9 10x A B C D E F G 11x H I J K L M N O 12x P Q R S T Y V W 13x X Y Z _ 14x a b c d e f g 15x h i j k l m n o 16x p q r s t u v w 17x x y z 20x 21x 22x 23x 24x ƒ 25x _ _ 26x 27x 30x _ _ 31x _ _ 32x 33x 34x Æ ª 35x Ø Œ º 36x æ i 37x ø œ ß ...

Page 192: ... 1 2 3 4 5 6 7 00x 01x 02x 03x 04x 05x 06x 0 1 2 3 4 5 6 7 07x 8 9 10x Α Β Χ Ε Φ Γ 11x Η Ι ϑ Κ Λ Μ Ν Ο 12x Π Θ Ρ Σ Τ Ψ ς Ω 13x Ξ Ψ Ζ _ 14x α β χ δ ε φ γ 15x η ι ϕ κ λ µ ν ο 16x π θ ρ σ τ υ ϖ ω 17x ξ ψ ζ 20x 21x 22x 23x 24x ϒ ƒ 25x 26x 27x 30x ℵ ℑ ℜ 31x 32x 33x 34x 35x 36x 37x ...

Page 193: ...s Encoding E 5 Character Encoding Tables ITC Zapf Dingbats Encoding octal 0 1 2 3 4 5 6 7 00x 01x 02x 03x 04x 05x 06x 07x 10x 11x 12x 13x 14x 15x 16x 17x 20x 21x 22x 23x 24x 25x 26x 27x 30x 31x 32x 33x 34x 35x 36x 37x ...

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Page 195: ...F Notices In This Appendix Manual notices Laser safety Ozone safety Electronics emissions FCC compliance International notices Installation notices Colophon ...

Page 196: ...man Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Ozone Safety The ...

Page 197: ...areil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada Bescheinigung des Herstellers Importeurs Hiermit wird bescheinigt daβ QMS Printer Model QMS 3825 3225 2025 Print System in Übereinstimmung mit den Bestimmun...

Page 198: ...refully to avoid damage to the print system To schedule installation contact QMS National Service at 800 858 1597 U S Refer to appendix A QMS Customer Support for world wide service numbers QMS reserves the right to charge customers for repairs resulting from improper installation QMS Inc One Magnum Pass Mobile AL 36618 USA Colophon This manual was written illustrated and formatted using FrameMake...

Page 199: ...e also LocalTalk and Ethernet Network Application Any computer program designed to help people perform a certain type of work for example word processing page layout programming graphics and spreadsheets Adobe Illustrator Excel and Word are applications ASCII American Standard Code for Information Interchange Developed by the American NationalStandards Institute ANSI the ASCII standard specifies a...

Page 200: ...ent a yes no type of statement Groups of bits are used to represent more complex statements such as a character The most common grouping of bits is called a byte consisting of 8 bits See also ASCII byte Bitmap A grid composed of small dots used to define an image line drawing or character See also rasterization Bitmapped Font A bitmapped font is one in which each character is represented by a set ...

Page 201: ...le connector has one or more exposed pins or prongs A female connector has one or more receptacles designed to accept the pins on the male connector Connector Box A piece of equipment consisting of a small box with a built in cable that links the printer to the LocalTalk cable system Consumables Supplies such as paper transparencies and toner Controller The software that controls the engine of a p...

Page 202: ...ed Emulation The ability of the printer to respond correctly to commands that are intended for a different type of printer For example when the printer is set for HP PCL emulation it responds to the same commands PCL that Hewlett Packard LaserJet printers do ESP Emulation Sensing Processor ESP technology uses a form of artificial intelligence to analyze incoming file data from any of the printer s...

Page 203: ... typeface and style Two types of fonts are available for your printer resident and downloaded See also download resident fonts typeface and typeface family Gamma Correction Gamma corrections allow you to sharpen the midrange contrast when scanning black and white images Gray Scale Progressive shades from black to white which provide detail and contrast to printed images Header Page A special page ...

Page 204: ... printed on It is subject to both hardware limits the physical page size and the margins required by the printer engine and software constraints the amount of memory available for the full page frame buffer imPRESS A QMS proprietary page description language Interface The place where two devices are physically connected allowing them to communicate Interface Cable A special cable used to connect a...

Page 205: ...tation LCD An acronym for liquid crystal display The printer s LCD message window on the control panel provides status information and configuration menus LED An acronym for light emitting diode LEDs on the printer s control panel give status information Local Area Network See LAN Local Console A console connected directly to the printer through a dedicated serial RS 232C port The local console is...

Page 206: ... of communication facility Network Administrator The person in charge of operating a network Also called a system administrator Next Key The printer key that advances through the options in a menu Null Modem Cable A type of cable used for serial communication This cable arranges the communication between two devices Octal A number system with the base 8 The octal system uses 8 number symbols 0 thr...

Page 207: ...nto the output bin Parallel Interface A data transmission technique that sends each bit simultaneously over separate lines For this reason it is generally faster than a serial interface It is normally used to send 1 byte 8 bits at a time between computers and printers Parity Parity Check The addition of overhead bits to ensure that the total number of 1s in a grouping of bits is either always even...

Page 208: ... not totally covered Print density can be adjusted in the printer configuration menu Print Engine The non intelligent portion of the printer controller including the paper feeding mechanism Print Media Any material such as paper and transparencies used in the printer for printed output Print Quality A general measure of the appearance and readability of a printed page Criteria of print quality inc...

Page 209: ... between devices Queue A list of documents or jobs waiting to be printed RAM Random Access Memory RAM specifies the memory that is transient Information or data in RAM is lost when the power is turned off or severely interrupted Rasterization The conversion of vector graphics images described mathematically as points connected by straight lines to equivalent images composed of pixel patterns that ...

Page 210: ...dy to send data Screen Font A font designed for display on a computer screen Screen fonts usually have corresponding printer fonts SCSI An acronym for Small Computer System Interface Pronounced scuzzy this term refers to an interface used for connecting peripherals Serial A data transmission technique that sends each bit sequentially over a single line A serial interface is a connection between a ...

Page 211: ...rrent memory configuration timeout values communication settings and input buffer sizes and the available fonts This page is requested though the Administration Special Pages menu Status Page Key When the printer is on line and idle this key prints a status page which shows the printer s current status and configuration including available paper sizes and installed fonts Symbol Set A unique subgro...

Page 212: ...sion number job submission time job start time job finish time number of sheets printed and printer product name logo The trailer page also lists any errors generated by the printer while processing or printing your document See the QMS Crown Document Option Commands manual for complete information Transparency A type of print media also known as OHP overhead projection film commonly used for pres...

Page 213: ...XON XOFF Glossary G 15 Volatile Memory Memory that is cleared when the printer is turned off Most RAM is volatile XON XOFF Control characters used for flow control in data transmission ...

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Page 215: ...c jam recovery 1 8 B Blank pages 4 15 Borders printing C 8 C Cable Communications 4 16 Canadian notices F 3 Cancel key 2 6 CCITT 1 9 Chargers 3 20 Cleaning printer 3 11 Cleaning unit Replacing 3 18 Clearing maintenance message 3 27 Collated stacking 2 16 Collation 2 16 Compile ahead processing 1 8 Compressed data formats 1 8 ...

Page 216: ... switching 1 8 Emulation Sensing Processor 1 7 Error recovery 1 8 Input buffers 1 8 Memory clients user configurable 1 8 Simultaneous Interface Operation 1 7 Spooling overflow 1 9 Customer Support CompuServe A 3 Internet A 3 Q FAX A 2 QMS Corporate Bulletin Board A 3 QMS Customer Technical Assurance A 4 QMS National Service A 4 D Distributor 4 18 DOC See Document Option Commands Document handling ...

Page 217: ...xternal 1 15 Internal 1 15 Header Trailer Page Document Option Commands C 2 Horizontal lines 4 17 Hot ports 1 7 HP PCL 5 1 9 Document Option Commands C 3 C 23 Fonts 1 12 Symbol Sets 1 13 Symbol sets 1 13 HP GL 1 9 Document Option Commands C 3 I IBM network 1 18 Imageable Area 2 10 imPRESS 1 9 Indicator lights Paper jam 4 16 Input bin light 2 5 Input bins Changing 5 2 Selecting 2 11 Input buffers 1...

Page 218: ...T See Large Large Capacity Input Tray LN03 Plus 1 9 M Maintenance 3 2 Clearing message 3 27 Resetting counter 3 27 Manual Overview 1 3 Typographic conventions 1 6 Media Automatic jam recovery 1 8 Capacity 2 11 Feed Direction 2 10 Imageable Area 2 10 See also Paper Labels and Transparencies Sizes 2 10 Storage 2 9 Media jams Clearing 4 8 Duplex 4 14 Input area 4 8 Light stays on 4 16 Location 4 7 Ou...

Page 219: ...tic jam recovery 1 8 Capacity 2 11 Feed Direction 2 10 Imageable Area 2 10 Input bins 2 11 Output bins 2 30 Selecting by size 2 10 Sizes 2 10 Specifications B 6 Storage 2 9 Weight 2 8 Paper exit Side 2 33 Paper jams 4 11 Automatic jam recovery 1 8 Clearing 4 8 Duplex 4 14 Input area 4 8 Light stays on 4 16 Output area 4 12 Preventing 2 34 4 6 Stacker area 4 13 Paper mis set light 2 24 Paper size S...

Page 220: ...uenching lamp 3 11 R RAM Expansion 1 17 Random Access Memory RAM 1 17 Ready light 2 24 Receiving light 2 5 Replacing drum 3 24 Replacing toner 3 6 Reset maintenance counter 3 27 Resident typefaces 1 10 Resolution 2 18 S Safety Laser F 2 Ozone F 2 Select key 2 8 Separation pawls 3 12 Service Service calls 4 18 Service QMS A 4 Sessions Document Option Commands C 5 C 13 Setup Keypad 2 4 Shield plate ...

Page 221: ...4 11 Tray down 2 24 Troubleshooting 4 4 Printing problems 4 15 QMS Customer Technical Assurance A 4 Tumble duplex 2 14 Two sided printing 2 13 Typefaces PostScript 1 10 Resident 1 10 Rotation 1 10 Scaling 1 10 Typographic conventions Manual 1 6 W Warm up time B 2 Warranty B 7 White lines 4 17 Wire Transfer Corona 3 15 ...

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