Xerox Phaser 7300B, Service Manual, Page: 63 / 277

Error Messages and Codes 2-47
Adjust Tray [1] [2] [3] [4] [5] Size
Troubleshooting Procedure Table
Steps Actions and Questions Yes No
1 Verify the paper loaded in the tray is the
correct size and the orientation matches
the front panel and driver settings. Go to step [2]. Match the
orientation of the
paper and
settings.
2 Verify the guides in the tray are set snug
against the paper loaded in the tray. Go to step [3]. Set the guides
properly.
3 Swap trays (2, 3, 4 or 5) and try printing
again.
Note: If the error is for tray 1 you cannot
swap this tray, go on.
Does the problem move with the tray? Replace the tray. Go to step [4].
4 Inspect the paper size plate on the back
of the tray.
Does the plate move while adjusting the
tray guides? Go to step [5]. Replace the tray.
5 Use service diagnostics to test the paper
size sensors.
Do the sensors function correctly? Replace the
Engine Controller
Board. Go to step [6].
6 Check the wiring from the paper size
sensing board to the Engine Controller
Board or the LTA Controller Board.
Is the wiring free from damage or
defects? Replace the Paper
Size Sensing
Board. Replace the
wiring harness.