Troubleshooting
Xerox
®
Phaser
®
3610 Black and White Printer 103
User Guide
Printer Does Not Print
Probable Causes
Solutions
The printer has an error.
To clear the error, follow the onscreen prompts. If the error persists,
contact your Xerox representative.
The printer is out of paper.
Load paper into the tray.
A toner cartridge is empty.
Replace the empty toner cartridge.
The Error Indicator is blinking.
•
To clear the error, follow the onscreen prompts.
•
If the Ready Indicator is off, the printer has stopped working.
Turn off the printer, then turn it on again. If the error persists,
contact your Xerox representative.
Both control panel indicators are off.
Turn off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then turn on the printer. If
the error persists, contact your Xerox representative.
The printer is busy.
•
If the Ready Indicator is flashing, it is normal. A previous print
job could be the problem. Use the printer properties to delete all
print jobs in the print queue.
•
Load the paper in the tray.
•
If the Ready Indicator is not flashing after you send a print job,
check the Ethernet connection between the printer and the
computer.
•
If the Ready Indicator is not flashing after you send a print job,
check the USB connection between the printer and the
computer. Turn off the printer, then turn it on again.
The printer cable is disconnected.
•
If the Ready Indicator is not flashing after you send a print job,
check the USB connection between the printer and the
computer.
•
If the Ready Indicator is not flashing after you send a print job,
check the Ethernet connection between the printer and the
computer.