02/2000
2-6
DocuPrint N2025/N2825
Error Code Table
Initial Issue
Status Indicator Repair Analysis Procedures
Close Covers
E5: Top/R Cover
1.
Top cover interlock is open.
2.
Rear cover interlock is open.
Close Top Cover
Close Rear Cover
Go to RAP 58
Insert MBF
E5: MBF Extend
MBF Assy. is not closed.
Close MBF
Install
Print Cartridge
J3: EP Cartridge
1.
Print Cartridge is not installed
2.
The installed Print Cartridge is not
the correct one.
Install the Print Cartridge, or
replace with the correct Print
Cartridge
Go to RAP 13
Duplex Jam
Open Rear Cover
Clear Paper Path
E7-1
E7: Duplex Jam
1.
Duplex Sensor is not actuated
within the time after the start of the
Duplex drive motor in reverse.
2.
Duplex sensor is being actuated at
power up.
3.
Duplex Sensor is on when the inter-
lock is closed.
Open the Rear Cover and
remove any paper.
Go to RAP 57
Exit Jam-Open
Rear & Top Cover
Remove Print Car-
tridge
Clear Paper Path
E4-0
E-4: Exit Jam
1.
Exit sensor is not deactuated within
time after it is actuated.
2.
Exit sensor is being actuated at
power up.
3.
Exit Sensor is ON when the inter-
lock is closed.
4.
Exit Sensor turns from OFF to ON
at Erase Cycle.
Open Top Cover, remove EP
Cartridge and remove any
paper.
Go to RAP 11
Paper Jam
Open Top Cover
Remove Print Car-
tridge
Clear Paper Path
E3-1
E3: Reg. Jam
Exit Sensor did not actuate within time
after the Registration clutch is actuated.
Open Top Cover, remove EP
Cartridge and remove any
paper.
Go to RAP 10
MBF misfeed
Paper Jam
Open Top Cover
Lift /Extend MBF
Remove All Paper
E2-1M
E2-1 Misfeed Jam
1.
Simplex printing: Reg. Sensor is
OFF when the specified time has
passed timing from Feed Roll ON.
2.
Printing from 2000 Sheet Feeder:
Reg. Sensor is OFF when the tim-
ing is after receiving Feed_Run sta-
tus.
Open Top Cover or Feeder and
remove the sheets. Then close
the cover.
Go to RAP 8
Tray 1 Misfeed
Tray 1 Jam
Open Tray 1
Lift/Extend MBF
Open Top Cover
Remove Printery
Clear Paper Path
E2-11
E2-1 Misfeed Jam
1.
Simplex printing: Reg. Sensor is
OFF when the specified time has
passed timing from Feed Roll ON.
2.
Printing from 2000 Sheet Feeder:
Reg. Sensor is OFF when the tim-
ing is after receiving Feed_Run sta-
tus.
Open Top Cover or Feeder and
remove the sheets. Then close
the cover.
Go to RAP 8
Table 1 Error Code Table
Comments
On LIne Message
Fault History Entry
Diagnostic Message
Error Description
Action
Summary of Contents for DocuPrint N2025
Page 12: ...02 2000 1 2 DocuPrint N2025 N2825 Initial Issue Service Call Procedures...
Page 20: ...02 2000 2 2 DocuPrint N2025 N2825 Initial Issue Status Indicator Repair Analysis Procedures...
Page 86: ...02 2000 3 2 DocuPrint N2025 N2825 Initial Issue Image Quality Repair Analysis Procedures...
Page 114: ...02 2000 4 4 DocuPrint N2025 N2825 Introduction Initial Issue Repair Adjustment...
Page 120: ...02 2000 4 10 DocuPrint N2025 N2825 REP 1 8 REP 1 9 Initial Issue Repair Adjustment...
Page 128: ...02 2000 4 18 DocuPrint N2025 N2825 REP 2 10 REP 2 11 Initial Issue Repair Adjustment...
Page 134: ...02 2000 4 24 DocuPrint N2025 N2825 REP 3 7 Initial Issue Repair Adjustment...
Page 144: ...02 2000 4 34 DocuPrint N2025 N2825 REP 5 5 Initial Issue Repair Adjustment...
Page 152: ...02 2000 4 42 DocuPrint N2025 N2825 REP 7 6 REP 7 7 Initial Issue Repair Adjustment...
Page 160: ...02 2000 4 50 DocuPrint N2025 N2825 REP 8 9 Initial Issue Repair Adjustment...
Page 186: ...02 2000 4 76 DocuPrint N2025 N2825 REP 11 21 REP 11 22 Initial Issue Repair Adjustment...
Page 204: ...02 2000 4 94 DocuPrint N2025 N2825 REP 12 29 Initial Issue Repair Adjustment...
Page 206: ...02 2000 4 96 DocuPrint N2025 N2825 ADJ 1 1 Initial Issue Repair Adjustment...
Page 208: ...02 2000 5 2 DocuPrint N2025 N2825 Initial Issue Parts list...
Page 234: ...02 2000 6 2 DocuPrint N2025 N2825 Initial Issue General Procedures Information...
Page 236: ...02 2000 6 4 DocuPrint N2025 N2825 GP 1 1 Initial Issue General Procedures Information...
Page 274: ...02 2000 6 42 DocuPrint N2025 N2825 GP 3 5 Initial Issue General Procedures Information...
Page 282: ...02 2000 6 50 DocuPrint N2025 N2825 GP 4 8 Initial Issue General Procedures Information...
Page 324: ...02 2000 6 92 DocuPrint N2025 N2825 GP 5 23 Initial Issue General Procedures Information...
Page 326: ...02 2000 6 94 DocuPrint N2025 N2825 GP 6 1 GP 6 2 Initial Issue General Procedures Information...
Page 328: ...02 2000 6 96 DocuPrint N2025 N2825 GP 7 1 Initial Issue General Procedures Information...
Page 330: ...02 2000 6 98 DocuPrint N2025 N2825 GP 8 1 Initial Issue General Procedures Information...
Page 332: ...02 2000 7 2 DocuPrint N2025 N2825 Initial Issue Wiring Data...
Page 361: ...02 2000 7 31 DocuPrint N2025 N2825 Base Engine Wiring Data Initial Issue Figure 16 Figure 17...