TROUBLESHOOTING A NOVELL IMPLEMENTATION
XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE
3-3
The following table describes troubleshooting RPRINTER problems.
Table 3-2.
RPRINTER problems
Problem
Probable Cause
Resolution
Log message says:
•
"Cannot locate any
Netware print server from
the net."
•
"Requested server
<name> not responding.”
DocuPrint NPS is not getting
SAP packets advertising the
print server.
•
There is a basic
connectivity or routing
problem.
•
The incorrect framing
type has been set.
•
The print server is not
running. For RPRINTER,
there must be a
PSERVER running on the
file server with the name
specified to DocuPrint
NPS at installation time.
If there is an external
connectivity problem,
PSERVER should work when
it is repaired.
If it is an incorrect framing
type, your Xerox service
representative must change
the configuration on the
DocuPrint NPS Printer
Controller.
If print server is not running,
start one.
Summary of Contents for DocuPrint 92C NPS
Page 10: ...INTRODUCTION x XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...
Page 18: ...TROUBLESHOOTING A NOVELL IMPLEMENTATION 3 4 XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...
Page 44: ...CLEARING PAPER MISFEEDS AND JAMS 4 26 XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...
Page 48: ...USING SAMPLE DOCUMENTS 5 4 XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...
Page 62: ...CORRECTING STACKING PROBLEMS 7 2 XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...
Page 64: ...SYSTEM UNRESPONSIVE 8 2 XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...
Page 68: ...INDEX INDEX 4 XEROX DOCUPRINT 92C NPS TROUBLESHOOTING GUIDE...