Operator Guide
Maintenance
DocuTech 65/DocuPrint 65
2-9
Printer faults
Occasionally, a fault will occur at the printer that may prevent you from using
the printer, such as:
•
Out of Paper
•
Low Dry Ink
•
Module/Cartridge end of life
•
Paper Jam
NOTE: For detailed information on the Customer Replaceable Units, refer to
the DocuTech 65/DocuPrint 65 Operator Guide and the DocuSP Help.
Clearing printer faults
Instructions for clearing faults will be displayed on the controller. Simply follow
the instructions.
NOTE: For detailed information on clearing the printer faults, refer to the
Xerox Document Services Platform Series Problem Solving Guide and the
DocuSP Help.
Paper jams
When a paper jam occurs, the controller automatically displays a fault window
that lists individual faults. If you choose to display additional information about
a given fault, the system will then display instructions or graphics that show
the required actions. After the jam is cleared, follow any additional displayed
instructions.
If the jam occurred in the middle of your job, the printer will automatically
recover and reprint the sheets that were jammed.
NOTE: When removing jammed sheets from the printer, use the green
handles and knobs.
The jam clearance areas are shown in Figure 2-6.