Xerox DocuPrint 203A, User Manual

Page: 86 / 99

Troubleshooting
6 - 11
6
Gray background
„
Make sure that you use paper that meets the recommended specifications. See
What kind of paper can I use? in Chapter 2.
„
Check the printer’s environment - high temperatures and high humidity can
increase the amount of background shading. See
Positioning the printer on page
2-4.
„
Use a new toner cartridge. See Replacing the toner cartridge on page 5-3
„
Use a new drum unit. See Replacing the drum unit on page 5-8.
Ghost
„
Make sure you use paper that meets our specifications. Rough-surfaced paper
or thick print media may cause this problem. See
What kind of paper can I use?
on page 2-5.
„
Make sure that you choose the appropriate media type in the print driver. See
What kind of paper can I use? on page 2-5.
„
Try using a new drum unit. See Replacing the drum unit on page 5-8.
Toner specks
„
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem. See
What kind of paper can I use? on page 2-5.
„
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 5-8.
Hollow print
„
Make sure that you use paper that meets our specifications. See What kind of
paper can I use? in Chapter 2.
„
Choose Heavyweight 1 mode in the print driver, or use thinner paper than you
are currently using.
„
Check the printer’s environment because conditions such as high humidity can
cause hollow print. See
Positioning the printer on page 2-4.
All black
„
Clean the primary corona wire inside the drum unit by sliding the blue tab. Make
sure you return the blue tab to the home position (
). See Cleaning the corona
wire on page 5-14.
„
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 5-8.
Examples of poor print
quality Recommendation
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4