Troubleshooting
246
Xerox
®
AltaLink
®
C80XX Series Multifunction Printer
User Guide
Printing Takes Too Long
Probable Causes
Solutions
The printer is set to print on a paper type that
requires slower printing.
Certain paper types, like heavyweight paper and
transparencies, take more time to print. Ensure that the print
driver and control panel are set to the proper paper type.
The printer is in Power Saver mode.
Wait. It takes time for printing to start after the printer exits
Power Saver mode.
The way the printer was installed on the
network could be an issue.
•
Determine if a print spooler or a computer sharing the
printer is buffering all print jobs and then spooling them to
the printer. Spooling can slow print speeds.
•
To test the speed of the printer, print multiple copies of an
information page, such as a demo page. If the page prints
at the rated speed of the printer, there could be a network
or printer installation issue. For additional help, contact the
system administrator.
The job is complex.
Wait. No action needed.
Document Fails to Print
Probable Causes
Solutions
Selected tray has wrong paper size loaded, or
paper type or color is not available.
To view the Job Status for a failed print on the touch screen:
1. At the printer control panel, press the
Home
button.
2. Touch
Jobs
.
3. From the jobs list, touch the held job name. The resources
required for the job appear on the control panel.
4. Do one of the following:
•
To print the job, replenish the resources required. The job
resumes automatically when the required resources are
available. If the job does not print automatically, touch
Resume
.
•
To choose an alternative paper source to enable the job to
print, touch
Print On Alternate Paper
. Select a paper tray,
then touch
OK
.
•
To delete the print job, touch
Delete
. At the prompt, touch
Delete
.
Note:
The Print On Alternate Paper option is enabled using the
Embedded Web Server.
5. To return to the Home screen, press the
Home
button.
Incorrect network settings.
To reset network settings, contact your system administrator or
refer to the
System Administrator Guide
at
