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7-1

Chapter 7

Troubleshooting

Click on one of the following topics, or use the Search button on
the left.

Clearing Jams

Document Jams While Sending a Fax
Paper Jams While the Machine is Printing
Tips for Avoiding Paper Jams

LCD Display Error Messages
Fax Problems
Printer Problems
Print Quality Problems
Paper Feeding Problems
Scanning Problems

This section describes Troubleshooting for the following areas:

• Clearing Jams

• LCD Display Error Messages

• Fax Problems

• Printer Problems

• Print Quality Problems

Refer to the specific subsection for a description of the problem
and associated solutions.

Summary of Contents for 470CX WorkCentre Inkjet

Page 1: ...try in the chapter s Table of Contents or click on the Search button to look for a key word or phrase To go to a printable copy of this User Guide click on the Print Preview button on the left Safety...

Page 2: ...WorkCentre Follow all warnings and instructions marked on or supplied with the product Symbols Used Caution Warning Unplug the WorkCentre 470cx from the wall outlet before cleaning Always use materia...

Page 3: ...he outlet Never use an adapter to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal The WorkCentre 470cx should be operated from the type of power source indi...

Page 4: ...they may touch dangerous voltage points or short out parts which could result in a fire or electric shock Never spill liquid of any kind on the WorkCentre 470cx Never remove covers or guards that req...

Page 5: ...the document cover closed during operation and storage If you need additional safety information concerning the WorkCentre or Xerox supplied materials you may call the following toll free number In t...

Page 6: ...y statutory or judicial law or hereinafter granted Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Xerox and all Xerox products mentioned in this publica...

Page 7: ...pter 1 Getting Started Click on one of the following topics or use the Search button on the left Set Up Your Machine Paper Guidelines Guidelines for Special Paper and other Media Installing Software U...

Page 8: ...Appearance may vary according to country CD ROM 1 Replacement ADF Rubber Pads Telephone line cord 2 Document exit tray Power cord 2 Document Input tray One touch label WorkCentre 01 02 03 04 05 06 07...

Page 9: ...with the main components and their locations Note Your machine may look slightly different than the illustration Paper Feeder Extension Tray Paper Exit Tray Automatic Paper Feeder Automatic Document...

Page 10: ...Book TOC Chapter TOC Search 1 4 LINE Jack EXT Jack PC Cable Connector Power Cord Connector Rear Ink Cartridges Control Panel Cover Inside Color Ink Cartridge...

Page 11: ...ation Leave enough space to allow for easy paper loading paper unloading and opening of the front cover Do not place your machine In direct sunlight Near heat sources or air conditioners In dusty or d...

Page 12: ...Slide the Paper Exit Tray out from the base of the machine If desired fold out the extension tray Document Exit Tray Insert the two tabs on the document exit tray into the slots on the front of your m...

Page 13: ...t telephone accessories to the WorkCentre 470cx Refer to Telephone Connectivity Guidelines on page 9 25 for more detailed connection scenarios Plug one end of the telephone line cord into the TEL LINE...

Page 14: ...Centre 470cx is equipped with a parallel interface port for use with IBM PCs and compatible computers Using the supplied Centronics parallel cable connect your WorkCentre 470cx to a computer that supp...

Page 15: ...lugged from the power outlet 1 Plug the parallel cable into the connector on the back of the WorkCentre 470cx Swing the metal clips of the connector inward until they lock firmly inside the notches on...

Page 16: ...ING THERE IS NO ON OFF SWITCH FOR THE WORKCENTRE 470CX WHEN THE AC POWER CORD IS PLUGGED IN THE MACHINE IS FULLY ENERGIZED 1 Plug one end of the AC power cord into the back of the machine and the othe...

Page 17: ...ear on the first character of the date in the LCD display 4 Enter the date and time using the Number Keypad If you need assistance entering characters using the Number keypad refer to Entering Alphanu...

Page 18: ...k Cartridge is also available When installing ink cartridges you must provide specific information to the WorkCentre 470cx about the cartridges you install This allows the printer to keep track of whi...

Page 19: ...ridge Carrier Assembly moves to the center of the machine 2 Lift open the Control Panel cover by pulling up on the Control Panel The Cartridge Compartment Cover is now accessible 3 Open the Cartridge...

Page 20: ...ackaging Hold the cartridge by the top only Note Avoid touching the electrical contacts on the cartridge 5 Carefully remove the sealing tape by pulling straight out on the tab located at the end of th...

Page 21: ...ntified by a black key tab 7 Slide the Black Ink Cartridge down into the holder and push it in the direction of the arrow until it clicks into place Note If you want to install the optional Photo Ink...

Page 22: ...rtridge from its packaging Hold the cartridge by the black areas or colored top only Note Avoid touching the electrical contacts on the back of the cartridge 9 Carefully remove the sealing tape by pul...

Page 23: ...idge down into the holder and push it in the direction of the arrow until it clicks into place 12 Close the Cartridge Compartment Cover CARTRIDGE CHANGED appears in the display 13 Press the or button...

Page 24: ...back to the docking position 19 Run a Cartridge Alignment Test This will ensure that your WorkCentre 470cx generates the best possible prints Refer to Arrange Alignment on page 1 44 CAUTION Do not pow...

Page 25: ...er or 10 envelopes or other print media Depending upon media thickness maximum capacity may be reduced Note If you experience problems feeding paper place the media into the Manual Paper Feeder one sh...

Page 26: ...eeder For transparencies be sure to use transparency stock approved for use with inkjet printers Refer to the packaging for the transparency stock to determine the print side Hold the transparencies b...

Page 27: ...the Automatic Paper Feeder Do not exceed the rated capacity Do not mix different types of print media Refer to the following instructions for loading each type of print material a Load paper or trans...

Page 28: ...e stack of print media Do not press the paper guide too tightly to the edge of the print media the guide may bend the media or provide too much resistance when feeding Note When you print a file from...

Page 29: ...Book TOC Chapter TOC Search 1 23 Loading Envelopes When printing envelopes remember to use the envelope guide in the Automatic Paper Feeder To load envelopes 1 Turn the envelope guide upright...

Page 30: ...f the envelope with the stamp area must enter the Automatic Paper Feeder first The right edge of the envelope must align with the raised edge of the envelope guide 3 Squeeze the Left Paper Guide and m...

Page 31: ...es may severely damage the printer Using the Manual Paper Feeder Use the Manual Paper Feeder to feed paper one sheet at a time into your machine Note When you print a file from your PC using the Manua...

Page 32: ...s the paper guide to the edge of the print media the guide may bend the media or prevent the media from feeding Note Refer to Loading Paper on page 1 18 for specific instructions on loading various ty...

Page 33: ...eam wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or unpackaged Keep it away from moisture or ot...

Page 34: ...otocopying papers it does not require special ink jet papers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Paper Type...

Page 35: ...roduces the look and feel of a photograph Use this paper to produce photo realistic prints from your printer Transparencies Your transparencies will possess excellent contrast sharpness and color Iron...

Page 36: ...mation regarding how to achieve the highest print quality with these papers It is recommended that you feed special paper types one sheet at a time For transparencies and glossy photo paper follow the...

Page 37: ...unused media at temperatures between 59 and 86 degrees Fahrenheit 15 to 30 degrees Centigrade The relative humidity should be between 10 and 70 If the print density of your page is very high light pap...

Page 38: ...nment 3 1x Windows 95 Windows 98 Windows NT 4 0 At least 10MB of free hard disk space 8MB or more RAM Windows 3 1x 16MB RAM Windows 95 98 and 24MB RAM NT 4 0 10MB minimum hard disk space required for...

Page 39: ...are contained on the CD included with your WorkCentre 470cx Software Included With the WorkCentre 470cx For your convenience in addition to the driver files the scanning program Pagis Pro 2 0 a suite...

Page 40: ...nstallation program will begin If the program does not start a From the Start menu select Run Windows 95 98 and NT 4 0 Or From the File menu of the Windows Program Manager select Run Windows 3 x b Typ...

Page 41: ...Default printer in Windows after installing the printer driver Uninstalling Software Uninstallation of software is required only if you are upgrading the software or if your installation fails In Wind...

Page 42: ...nu select Programs 3 Locate the Start Menu Program Item for the component you wish to uninstall 4 Click on the Submenu uninstall icon for the component you wish to remove A window will open prompting...

Page 43: ...ft Use to move cursor left or right across the display Stop Use to stop an operation at any time Copy Use to copy a document Start Enter Use to start a job Also use to activate the selection shown in...

Page 44: ...the printer if the paper is not automatically fed out from the printer after printing Also use to load paper if the machine runs out of paper during a PC print job Busy LED Indicates the machine is i...

Page 45: ...se to choose the resolution of copied or transmitted documents Contrast Use to choose the contrast of copied or transmitted documents Speed Dual Use to dial calls and send fax documents by entering a...

Page 46: ...Press the Start Enter button then press the Up or Down button to choose the desired loudness of the ringer You can choose between OFF LOW MED medium or HIGH settings The selected ringer sounds and the...

Page 47: ...es Whenever a document is sent or copied the home contrast and resolution mode will be activated unless otherwise changed by using the Resolution or Contrast button on the control panel 1 Press the Me...

Page 48: ...splayed 5 Press the Left or Right button repeatedly until you locate the desired mode STANDARD use with most documents FINE use for documents with fine detail such as small print SUPER FINE use for do...

Page 49: ...repeatedly until you find the desired mode NORMAL use with documents of average or normal contrast DARKEN use with documents with low contrast or light images LIGHTEN use with documents with high cont...

Page 50: ...in the display 3 Press the Start Enter button PRINTING appears on the LCD display The WorkCentre 470cx will then print out a Cartridge Alignment pattern sheet consisting of a series of four test patt...

Page 51: ...straightest from pattern A 5 Press the Start Enter button to confirm your selection The LCD panel updates and the set up screen for the Alignment B test pattern is displayed 6 Using the Number Keypad...

Page 52: ...run the Clean Head Procedure 1 Press the Menu button then press the Maintenance button on the one touch keypad The display indicates SELF TEST 2 Press the Up button CLEAN HEAD appears in the LCD disp...

Page 53: ...language 1 Press the Menu button then press the System Setup button on the one touch keypad The display indicates RINGER VOLUME 2 Press the Up or Down buttons until SELECT LANGUAGE and ITEM 1 2 appea...

Page 54: ...set in the range from 1 through 7 with 7 representing the loudest setting 3 After choosing the desired volume level press the button to return to the Standby mode Setting the Clock Mode You can config...

Page 55: ...current date and time are displayed A flashing cursor in the display prompts you to enter the date 2 Using the number keypad enter the current date using a MMDDYYYY date format If you make a mistake...

Page 56: ...tem ID Your Number and Name In some countries you are required by law to indicate your fax number on any fax you send The System ID including your telephone number and name will be printed at the top...

Page 57: ...ve the cursor under the incorrect digit then enter the correct number or press the Search Delete button to delete the number 3 Press the Start Enter button when the correct number is displayed The dis...

Page 58: ...and enter the next digit Use the Right button to insert a space in the name Pressing the Right button two times moves the cursor two positions to the right creating a space For additional details on h...

Page 59: ...printed on command or automatically if certain conditions are met see Selectable Options on page 1 57 These reports will be automatically printed after every 40 transmissions or receptions Help List...

Page 60: ...documents currently stored for Delayed Transmission Priority Transmission Memory Transmission Continuous Polling and TX Polling The list shows the starting time type of operation etc Phone Book One To...

Page 61: ...r Reports Multi Communication Report This report is printed automatically after sending to or receiving from more than one location and provides detailed information about the operation One Touch Butt...

Page 62: ...et at the factory but you may need to change them To find out how the options are currently set print the System List For more information on printing the list see To Print Reports Lists on page 1 55...

Page 63: ...Options These instructions assume you ve followed the steps listed in the previous procedure Setting an Option and the machine is prompting you to change one of the options listed below All of these o...

Page 64: ...or receptions ON Press 2 to disable automatic printing of the Journal OFF You can still print Journal reports manually at any time See To Print Reports Lists on page 1 55 REMOTE RCV CODE The remote r...

Page 65: ...rn the Error Correction mode off RX REDUCTION When receiving a document as long as or longer than the paper installed in your machine the machine can reduce the data in the document to fit the paper s...

Page 66: ...ow data along the vertical axis only The net effect will be a vertical compression of the image as shown below DISCARD SIZE When receiving or copying a document as long as or longer than the paper ins...

Page 67: ...r selection REDIAL INTERVAL Your machine can automatically redial a remote fax machine if it was busy or does not answer the first call Enter the number of minutes from 1 to 15 using the number keypad...

Page 68: ...ling this feature causes the machine to automatically print the page number date and time of the reception at the bottom of each page of a received document Press 1 to turn this feature on Press 2 to...

Page 69: ...LOCK MODE Use this feature to determine how time is displayed on your machine Press 1 to select a 12 hour Clock Mode Press 2 to select a 24 hour Clock Mode DRPD Distinctive Ring Pattern Detection MODE...

Page 70: ...rvice must be installed on your telephone line by the telephone company To set up Distinctive Ring Pattern Detection you will need another telephone line at your location or someone available to dial...

Page 71: ...t reception mode is ignored If you turn DRPD off the machine returns to any previously set reception mode Note DRPD must be set up again if you re assign your fax number or connect the machine to anot...

Page 72: ...otographs or other halftone images Multiple copies 1 to 99 copies of the document can be made Enlarge Reduce Using the COPY RATE menu you can reduce or enlarge the size of a copied image from 25 to 20...

Page 73: ...the Resolution button You may choose STANDARD FINE or SUPER FINE resolution 4 Press the Copy button twice The machine will make a copy To make copies using the Copy menu features 1 Adjust the document...

Page 74: ...here you can manually adjust the copy image scale size settings The number in the right corner of the bottom line shows the current image percentage To reduce or enlarge the image size enter the perce...

Page 75: ...one n copies of page two and so on These copy sets will all be stacked on top of each other Press 1 or 2 to choose the desired collation method You can also press the Down button to choose the defaul...

Page 76: ...Book TOC Chapter TOC Search 2 5 Note When setting the copy options pressing the Copy button will begin the copy operation immediately without displaying any remaining options...

Page 77: ...atures Setting Document Resolution and Contrast Other Functions Polling Sending a Fax Using the WorkCentre 470cx You can send faxes with the WorkCentre 470cx By placing the document in the Automatic D...

Page 78: ...inted on standard letter legal or A4 size paper Follow these guidelines to prepare your documents Do not attempt to feed the following types of documents into the machine carbon paper or carbon backed...

Page 79: ...oad documents containing different sizes or weights of paper Sending a Fax Manually 1 Adjust the document guides to match the width of the document 2 Slide the document face down into the Automatic Do...

Page 80: ...necessary adjust the document resolution and contrast See Resolution on page 3 27 and Contrast on page 3 28 4 Using the Number keypad enter the number of the fax machine to which you wish to send the...

Page 81: ...Automatic Dialing Features on page 3 18 The machine will scan the document and dial the number automatically When the remote fax machine answers the document will be transmitted automatically Sending...

Page 82: ...Automatic Dialing Features on page 3 18 Sending a Fax Using Group Dialing Multi Address Transmission Group Dialing can be used in conjunction with Memory Transmission or Delayed Transmission faxing o...

Page 83: ...ed Transmission operation Your machine will automatically scan the document loaded in the Automatic Document Feeder into memory and subsequently dial each of the numbers included in the group Sending...

Page 84: ...occur in the proper order 5 When finished talking instruct the person at the remote location to press the Start Enter button on their fax machine They can then hang up The remote fax machine will send...

Page 85: ...Confirmation report shows whether the transmission was successful and how many pages were sent When the last page of your document has been sent successfully the machine beeps and returns to Standby...

Page 86: ...ach time you send a fax ON Or b Press 2 to turn this feature off OFF Or c Press 3 to print only when an error occurs and the transmission was not successful ERR If an error occurred during your fax tr...

Page 87: ...Group Dial number as one of the ten numbers After sending the documents are automatically erased from memory 1 Adjust the document guides to match the width of the document 2 Slide the document face d...

Page 88: ...st fax number press the Stop button Or If you want to send the document to more than one location press the Start Enter button and enter another fax number using the numeric keypad One Touch keypad or...

Page 89: ...n your machine 1 Place the document face down in the Automatic Document Feeder If desired adjust the resolution and contrast For details see Resolution on page 3 27 and Contrast on page 3 28 2 Press t...

Page 90: ...tting press the Stop button Or If you want to send the document to more than one location press the Start Enter button and enter another fax number using the numeric keypad One Touch keypad or two dig...

Page 91: ...ax will be sent 8 Using the Number keypad enter the time the fax will be sent Use the Up or Down button to switch between AM and PM If you set a time earlier than the current time the document will be...

Page 92: ...n in the Automatic Document Feeder If necessary adjust the resolution and contrast For details see Resolution on page 3 27 and Contrast on page 3 28 2 Press the Menu button 3 Press the Add Cancel butt...

Page 93: ...splays the number of total pages and added pages then returns to Standby mode Canceling a Standby Operation 1 Press the Menu button then press the Add Cancel button on the One Touch keypad The display...

Page 94: ...01 through 20 for 2 seconds The display shows TXX where T signifies you are assigning a One Touch number and XX designates the selected One Touch button If a number is already stored in the location t...

Page 95: ...on how to enter names see Entering Alphanumeric Characters on page 3 30 Or If you don t want to assign a name skip this step Note If you assign a name to the number the name will appear in the display...

Page 96: ...document is loaded into the Automatic Document Feeder the WorkCentre 470cx will begin transmission of the document after the remote machine answers Using the One Touch Address Label Sheet A One Touch...

Page 97: ...he clear cover and label using a pointed instrument as shown below Note You may want to write on the label using a pencil in case you wish to change these numbers later 2 Write information on the labe...

Page 98: ...gh 30 to which you want to store a number then press the Start Enter button If a number is already stored in the location the display shows the number in the upper line and 1 RENEW 2 OTHER in the bott...

Page 99: ...number is automatically dialed If a document is loaded into the Automatic Document Feeder the WorkCentre 470cx will begin transmission of the document after the remote machine answers Group Dialing f...

Page 100: ...n include two digit Speed Dial numbers Storing One Touch or Speed Dial Numbers for Group Dialing 1 Press the Menu button then press the Group Dial button on the One Touch keypad The LCD display prompt...

Page 101: ...d Dial location to which the fax number you wish to include in the group is stored 5 Press the Start Enter button Repeat steps 4 and this step to include more destination numbers in the group 6 Press...

Page 102: ...on on page 3 13 and Polling Remote Machines CONT POLL on page 4 9 Setting Document Resolution and Contrast It is recommended that you fax documents that were printed with a typewriter felt tip pen bla...

Page 103: ...E modes The document types recommended for these settings are described in the table on the next page Mode Recommended for Standard Documents with normal sized characters Fine Documents containing sma...

Page 104: ...highest resolution mode supported by the remote fax machine Contrast Press the Contrast button to compensate for the brightness or darkness of your faxed document By pressing the Contrast button repe...

Page 105: ...ast see Default Settings on page 1 41 Using the Number Keypad As you perform various tasks you will need to enter names and numbers using the Number keypad For example when you set up your machine you...

Page 106: ...the display For example to enter the letter O press the 6 key labeled MNO Each time you press the 6 key the display shows a different letter first M the N and O and finally 6 You can enter special cha...

Page 107: ...e the cursor by pressing the Right button then press the Number keypad button labeled with the letter you want The blinking cursor moves right and the next letter appears in the display If the letter...

Page 108: ...ing the Number keypad The number you press appears in the LCD display You can also use One Touch buttons including a Group Dial number or a two digit Speed Dial number for entering telephone numbers K...

Page 109: ...digit by pressing the Right or Left button Press the correct number to change or press the Search Delete button to delete the number Inserting a Pause With some private telephone systems you must dia...

Page 110: ...1 Press the Redial Pause button If a document is loaded in the document tray the machine automatically begins to send Redial Memory To search through Redial memory 1 Press and hold the Redial Pause b...

Page 111: ...associated with the number Searching Sequentially through Memory 1 Press the Search Delete button then press the Up or Down buttons to move through the memory until you find the number you want Pressi...

Page 112: ...ote fax machine answers Searching by the First Letter 1 Press Search Delete then press the button labeled with the letter you want to search for A name beginning with the letter appears in the display...

Page 113: ...l be sent as Touch tones for the remainder of the call 3 Enter the remaining numbers required by the service The machine returns to the pulse mode after you complete the call Flash Some special phone...

Page 114: ...machine beeps hangs up and waits for the specified retry period It then redials the number If after the specified number of retry attempts retry count the machine fails to connect it returns to Stand...

Page 115: ...he document is scanned into memory It is immediately transmitted at the conclusion of any operation already in progress 1 Place the document face down in the Automatic Document Feeder If necessary adj...

Page 116: ...ransmission enter it using the Number keypad and press the Start Enter button Or If you do not want to assign the transmission a name press the Start Enter button to skip over this step For details on...

Page 117: ...The remote machine must also support Polling to use this feature Being Polled By a Remote Machine TX POLL You can program your fax machine to send documents when polled by a remote fax machine It is p...

Page 118: ...o 0000 at the factory This setting represents no poll code 5 If you want to use a poll code enter a 4 digit code except 0000 6 Press the Start Enter button Or If you do not want to secure the transmis...

Page 119: ...ocedure below 1 Place the additional documents face down into the Automatic Document Feeder 2 Press the Menu button 3 Press the Add Cancel button on the One Touch keypad The LCD display prompts you to...

Page 120: ...Add Cancel button on the One Touch keypad The LCD display prompts you to select 1 ADD or 2 CANCEL 3 Press 2 The set up information for the last entered polling job is displayed If you have more than...

Page 121: ...ption Modes Determining the Reception Mode Receiving Automatically in FAX Mode Receiving Automatically in TEL FAX Mode Receiving Manually in TEL Mode Receiving Automatically in ANS FAX Mode Receiving...

Page 122: ...ging tone is sounding the machine will switch to automatic fax reception mode TEL In TEL mode automatic fax reception is turned off You can receive a fax only by manually picking up the external phone...

Page 123: ...ode or TEL FAX mode In these modes the WorkCentre 470cx answers incoming calls and receives faxes automatically Note During PC file printing an incoming fax will be received and stored in memory The m...

Page 124: ...p 04 button on the One Touch keypad Ringer volume is the first item displayed Press the Start Enter button Use the Up or Down button to set the desired loudness Press the Stop button twice to accept a...

Page 125: ...accept and exit 3 If a fax signal is not sensed when the machine answers the call you will hear a second ringing tone indicating a voice phone call 4 Lift the external phone to answer the call If the...

Page 126: ...e connected to the EXT jack on the side of the WorkCentre The asterisks in the code are fixed characters but the number can be changed For more information see Selectable Options on page 1 57 4 Replac...

Page 127: ...ering machine has a user selectable ring counter set it to answer incoming calls after one ring If the machine is in TEL mode and an answering machine is connected to the machine turn off the answerin...

Page 128: ...enables the use of a single telephone line to answer several different telephone numbers The number used to call a phone with this feature is identified by a distinctive ringing pattern consisting of...

Page 129: ...Polling What is Polling Polling means that one fax machine requests another to send a document This is useful for sending unattended faxes The person who wants to receive the document calls the machi...

Page 130: ...The display asks you to enter the number of the remote fax machine 4 Enter the telephone number of the remote machine There are several methods available to do this Direct entry of the telephone numbe...

Page 131: ...ton and enter another fax number using the numeric keypad a One Touch button or two digit Speed Dial number The number appears in the display b Press the Start Enter button Repeat Step 6 to receive do...

Page 132: ...ing which the machine will call and poll the remote machine s Type the time range for polling If you have configured your machine to use a 12 hour format remember to specify A M or P M 10 Press the St...

Page 133: ...e every four seconds between time reception display and continuous poll scheduled time display 15 After Continuous Polling ends a multi communication report will be printed to show the result if the r...

Page 134: ...rogram Printing a Document This procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the applicat...

Page 135: ...See Printer Settings on page 5 2 5 Click on OK to close the Properties dialog box 6 After making any necessary changes to the printing parameters click on OK to start the print job Printer Settings Yo...

Page 136: ...rinter Settings You can access printer settings by using any of these methods Select the Print command from the File menu within any Windows application Selecting Propertieswill provide access to the...

Page 137: ...abs When you see the Printer properties displayed you can then review and change whatever settings are needed for your print job If accessed through the Printers folder the Printer properties consists...

Page 138: ...print image quality Page Tab Note If this tab is accessed through the Printers folder any changes made to settings will become the default settings for the printer Settings made when the printer prop...

Page 139: ...Book TOC Chapter TOC Search 5 6...

Page 140: ...Order Use Collate when you are printing multiple copies so all pages of one copy are printed before the next copy begins printing Click Reverse Page Order to begin printing with the last page of the...

Page 141: ...No 9 3 7 8 x 8 7 8 in A4 210 x 297 mm also Coated Glossy Transparency Film Iron On Greeting card Envelope No 10 4 1 8 x 9 1 2 in Legal 8 5 x 14 in Envelope DL 110 x 220 mm B5 JIS 182 x 257 mm Envelope...

Page 142: ...become the default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application y...

Page 143: ...Book TOC Chapter TOC Search 5 10...

Page 144: ...ect the best settings for the document you are printing Vivid Color produces enhanced color printing used for print art drawings business graphics etc Natural Color produces realistic natural color pr...

Page 145: ...a delay between the printing of pages to allow inks to dry Media Use for Plain Paper typical xerographic paper Coated Paper printing on High Resolution Ink Jet paper Glossy Photo Paper printing on gl...

Page 146: ...printer software version number and copyright information If you need help with the printer driver please note the version number before calling Xerox Technical Support Mode Speed quality of print Dir...

Page 147: ...default settings for the printer Settings made when the printer properties are accessed through an application File menu and Print or Print Setup will remain active until the application you are prin...

Page 148: ...Book TOC Chapter TOC Search 5 15...

Page 149: ...ferent Halftone options to determine which setting is best for a particular picture or graphic Click on the appropriate icon to select the type of Halftone desired Image Generally default settings at...

Page 150: ...the slider control to the right or left to increase or lessen the brightness of your document s image Contrast Move the slider control to the right or left to increase or lessen the amount of contras...

Page 151: ...hods Select the Print command from within any Windows application Then press the Properties button This provides access to the Page Setup Advanced and Cartridges tabs Or Select the Xerox WorkCentre 47...

Page 152: ...Book TOC Chapter TOC Search 5 19...

Page 153: ...Book TOC Chapter TOC Search 5 20 Advanced Tab The Advanced tab is a main control center for choosing most of the settings which govern the appearance and printing of your document...

Page 154: ...with an icon to the left of each main category The categories include Paper Output Graphic Document Options Each category item when clicked on expands to reveal more options When clicked on each opti...

Page 155: ...Book TOC Chapter TOC Search 5 22...

Page 156: ...sed in brackets When you change a setting the text turns to red Click on the title Xerox WorkCentre 470cx Document Settings to access the Undo Changed Option and About Xerox WorkCentre 470cx which pro...

Page 157: ...Book TOC Chapter TOC Search 5 24...

Page 158: ...oto cartridge in the right position of the print cartridge carrier Align Cartridges Use the Align Cartridge feature to begin the vertical horizontal and bidirectional alignment of the printheads Clean...

Page 159: ...rol Program is not included with Windows NT 4 0 The Control Program includes five tabs Status Displays the printer status ink levels and print job status Options Includes setup options Cartridges Inst...

Page 160: ...Double click on the Xerox WorkCentre 470cx Control Program icon 3 The WorkCentre 470cx Control Program on LPT1 window opens Xerox WorkCentre 470cx Control Program Window When the Xerox WorkCentre 470...

Page 161: ...Book TOC Chapter TOC Search 5 28 The Status tab includes these buttons Cancel Print Pause Print Test Page...

Page 162: ...pter TOC Search 5 29 The information area displays which job is printing which page and copy the time and any alert messages Using the Options Tab This tab allows you to specify the Control Program se...

Page 163: ...ts that accompany printer software messages If you live outside the U S these sound effects were enabled when you installed the software Enable Buffer Mode Select Enable Buffer Mode if your printer pa...

Page 164: ...option you must restart Windows 3 x for the change to take effect Note If a Xerox printer and another printer are connected to the same port on your computer through a switch box or other device check...

Page 165: ...Book TOC Chapter TOC Search 5 32 Using the Cartridges Tab This tab allows you to view the level of ink in the cartridges and to choose cartridge options...

Page 166: ...r to the load position and displays the Change Color Cartridge dialog box Install Photo Cartridge Click Install Photo Cartridge to install a Photo P N 8R7883 print cartridge in the printer Choosing th...

Page 167: ...the cartridges after you install a new print cartridge or when the black portions of text or graphics do not align with the color portions Note The bidirectional alignment patterns cannot be adjusted...

Page 168: ...Book TOC Chapter TOC Search 5 35 Using the DOS Printing tab Use the DOS Printing tab to change print settings for DOS applications that run from the DOS prompt in Microsoft Windows...

Page 169: ...ale Mode to turn text scaling on or off Text Scale Mode affects the vertical line spacing of your print job For example for a 216 x 279 mm 8 5 x 11 in page with a 13 mm 1 2 in bottom margin Off prints...

Page 170: ...Book TOC Chapter TOC Search 5 37 Using the About Tab The About tab gives the Software version number and Copyright information for the Control Program...

Page 171: ...m that operates under various image editing and OCR applications The WorkCentre 470cx TWAIN Scanner Program includes drivers which may be used with any TWAIN compliant application software The scanner...

Page 172: ...th your WorkCentre 470cx For questions concerning Pagis or TextBridge applications consult your on line help or visit the Pagis website at http www pagis com The WorkCentre 470cx TWAIN Scanner Program...

Page 173: ...pter TOC Search 6 3 To access these features the WorkCentre 470cx TWAIN Scanner window below opens when Acquire or a similar selection is selected from the File menu of a TWAIN compliant image editing...

Page 174: ...install the WorkCentre 470cx TWAIN Scanner application refer to Installing Software in the Getting Started section of this manual To use the WorkCentre 470cx as a scanner the following are required W...

Page 175: ...the TWAIN compliant image editing application 4 In most programs choose the Select Source option from the File menu 5 Select WorkCentre 470cx in the Select Source dialog box 6 Open the File menu and s...

Page 176: ...Reload the document back into the Automatic Document Feeder 10 Click the Scan button 11 The document is scanned by the WorkCentre 470cx and the updated image is displayed in the TWAIN compliant applic...

Page 177: ...preview scan a Load the document to be scanned in the Automatic Document Feeder b Click the Prescan button The WorkCentre 470cx scans the image and a preview appears in the WorkCentre 470cx TWAIN Sca...

Page 178: ...nner Window is used to view and modify the scanned image Using the features of this window various image processing options can be applied to the scanned image Scanner Control Tabs For more informatio...

Page 179: ...line Help contains information about using the menus and commands of WorkCentre 470cx TWAIN Scanner application Use Help anytime you need information on the use of a particular menu or command Scanner...

Page 180: ...Book TOC Chapter TOC Search 6 10 The About Tab indicates the version of the WorkCentre 470cx TWAIN Scanning application Scanner Control Tabs...

Page 181: ...e Lineart B W and Halftone B W Image Type selections Image Type This menu specifies the mode in which the image is to be scanned Each of the selections available are explained in detail below Color or...

Page 182: ...le RGB simply stands for Red Green Blue these being the additive primary colors Additive refers to the addition or mixing of light of different colors For example mixing equal proportions of fully sat...

Page 183: ...than those of True Color RGB An A4 size 300 dpi 256 Color image may require 8 megabytes of storage space uncompressed Photographs may be successfully scanned in 256 colors Gray 256 Scales Images scann...

Page 184: ...is good for continuous tone images where smaller file size is more important than ideal image quality In this scan mode each pixel of the image has two possible states on black or off white This mean...

Page 185: ...equire approximately the same amount of disk space as a Halftone B W file Note In both Halftone and Lineart modes the resolution can only be set at 150 200 or 300 dpi Resolution The resolution setting...

Page 186: ...select any one of the resolution settings shown on the Resolution menu or specify your own resolution by selecting the Custom option which invokes the Custom Resolution dialog box Using the Custom Res...

Page 187: ...cally enlarged or reduced as it is scanned The default scaling factor is 100 The selected scaling factor affects size of the printed scan output This feature is available when the scanned image type i...

Page 188: ...idth values into the Height and Width text boxes 2 The units of measurement may be changed to inches centimeters millimeters pixels picas points or percentages of the original image dimensions by sele...

Page 189: ...ize is proportional to both Height and Width If both Height and Width values are doubled then the image area and image file size will increase four fold Note Once you have confirmed or changed the siz...

Page 190: ...rves Moire occurs as a result of differences in the screen pattern used to print the document and the scanner electronics Moire may appear as checkered patterns bands or dots Descreen preprocessing ca...

Page 191: ...mooth the fine dot pattern found in glossy magazines made in the resolution higher than 200dpi Newspaper 85 lpi The Newspaper selection smooths the coarse grain pattern commonly found in newspaper ima...

Page 192: ...custom scan configuration Saved settings are used when the user wants to scan with a specific set of parameters on a regular basis The saved settings give the user the ability to create a named set th...

Page 193: ...es that are available for the Lineart B W and Halftone B W Image Type selections True Color RGB and 256 Colors Gray 256 Scales Lineart B W Halftone B W Color Channel Selection All channels Available G...

Page 194: ...or allows you to select an active channel The Gray Channel is the only channel available when the scanned image is scanned as Gray 256 Scales Halftone B W and Lineart B W The Gray Channel is also avai...

Page 195: ...Decreasing the highlight value lightens the light areas of your image The Highlight value represents the lightest value in an image All pixels above this point will be rendered as pure white If you su...

Page 196: ...llowing you to see more detail in the image The default value for Shadow is 0 You can increase or decrease the shadows in a particular image as needed by adjusting this scroll bar Increasing the shado...

Page 197: ...30 for Red Green and Blue You may select the Reset Settings from the Settings menu to get the default value However you can adjust the tone values of any or all of the color channels of your images by...

Page 198: ...ment window is displayed by default Level Adjustment The Level Adjustment dialog box shows the distribution of brightness levels in your image To adjust the histogram plot drag the triangles located b...

Page 199: ...of the image The Shadow point represents the darkest value and the Highlight point is the brightest value The Midtone point represents the Gamma setting for your particular screen On the histogram th...

Page 200: ...etely black in the enhanced image Photographers often refer to these effects as high key or low key High key is an image pushed to the white end and low key is an image pushed to the black end of the...

Page 201: ...e Red Green and Blue spectrum The histogram plot is a bar chart of pixel counts or frequencies plotted against brightness levels with 0 black on the left end and 255 white at the right end The height...

Page 202: ...el buttons Changes may be applied to all three color channels by selecting the Master button Color saturation information at indicated levels will appear above the Histogram plot Clicking the Histogra...

Page 203: ...viewed image click on Sample 1 to see the enhanced image 4 To make a second enhancement for comparison click on Sample 2 Make new enhancements to the original Compare the images of Samples 1 and 2 5 A...

Page 204: ...Book TOC Chapter TOC Search 6 34 Tonal Map If you select the Tonal Map tab the following will be displayed Tonal Map tab...

Page 205: ...ness levels The shape and slant of the tonal map represent brightness level ratios between the input of the original image and the output image data By clicking on the tonal map line a hand shaped cur...

Page 206: ...Book TOC Chapter TOC Search 6 36 If the curve is changed into a concave shape below the original diagonal the enhanced image will be darker than the original Normal Image Lightened Image...

Page 207: ...Book TOC Chapter TOC Search 6 37 Normal Image Darkened Image...

Page 208: ...click on the Reset button to return the Tonal Map to the default diagonal as in the original c Click the Save button to save the changes as a customized setting A Save As dialog box will appear upon...

Page 209: ...ed Green and Blue spectrum The same procedure applies for color as is described above for Gray 256 Scales In the above example the Green curve has been dragged to a convex shape This action results in...

Page 210: ...r Image Type Refer to the table below which indicates the tab features that are available for the Lineart B W and Halftone B W Image Type selections True Color RGB and 256 Colors Gray 256 Scales Linea...

Page 211: ...n using this option Sharpen This selection emphasizes the edges of an image It sharpens the image boundaries by increasing the relative contrast between adjacent pixels In general sharpen filters shou...

Page 212: ...els Blur More This option further softens the image by performing the same function as the Blur option but to a greater extent Note If you blur the image too much you will risk losing texture and dept...

Page 213: ...Book TOC Chapter TOC Search 6 43 Flip Image This selection provides the ability to flip an image The flipping mechanism flips an image about the horizontal or vertical axis...

Page 214: ...he image Preview Window After adjusting the settings in the Scanner Control window choose any one of the tools in the Preview Window to further enhance the image The following is detailed information...

Page 215: ...ine the boundaries of the area to be included in your final scan by using the Frame tool Image Control Tools For information see page 6 44 Preview Window Used to view the Prescanned document Some chan...

Page 216: ...To adjust the selection frame size or shape drag any edge or corner of the frame in or out Alternatively hold down the Shift key and the mouse key on one of the sides of the frame and then move the c...

Page 217: ...the sign appears on the zoom cursor reduces the view of the active image To use the Zoom In tool 1 Select the Zoom In tool by clicking the Zoom In tool icon 2 Drag the cursor to the preview area The c...

Page 218: ...defined area will be enlarged 4 Use the scroll bars to view hidden areas of the displayed preview image To use the Zoom Out tool 1 Select the Zoom Out tool by clicking the Zoom Out tool icon 2 Drag t...

Page 219: ...f the frame defined with the frame tool File Size Indicator The file size indicator will display the file size that will result for the scanned image defined with the Frame tool Prescan Button The Pre...

Page 220: ...in the final scan of the document after all of the enhancement features have been applied to the prescanned document When Scan is selected the scanned image does not appear in the Preview Window It ap...

Page 221: ...is Printing Tips for Avoiding Paper Jams LCD Display Error Messages Fax Problems Printer Problems Print Quality Problems Paper Feeding Problems Scanning Problems This section describes Troubleshooting...

Page 222: ...Jams While Sending a Fax If a document jams while you are sending it DOCUMENT JAM appears in the display CAUTION Do not pull the document out of the slot or you may damage your machine 1 Open the cont...

Page 223: ...By carefully selecting paper type and loading them properly you should be able to avoid most paper jams If paper jams occur an error message appears in the display Follow the steps below to clear jam...

Page 224: ...ntly pulling it straight up as shown in the diagram below 3 After you remove the jammed paper reload the stack of paper back into the Automatic Paper Feeder with the print side facing you Before loadi...

Page 225: ...er jams as it exits to the printer exit tray PAPER JAM will appear on the display Remove the jammed paper by pulling gently on the paper as shown in the diagram below CAUTION If there is resistance wh...

Page 226: ...Book TOC Chapter TOC Search 7 6 If Paper is Jammed Inside the Machine 1 Open the Control Panel cover 1 and the Cartridge Compartment cover 2 1 2...

Page 227: ...carefully selecting print materials and loading them properly you should be able to avoid most paper jams If jams do occur follow the steps outlined in Clearing Jams on page 7 2 If jams occur frequent...

Page 228: ...Paper Feeder Flex fan and straighten paper before loading it Do not load wrinkled creased damp highly curled or previously stapled paper Do not mix paper types Use only recommended print paper Ensure...

Page 229: ...print cartridge is out of ink Install a new print cartridge DUPLICATED The number entered is already stored in another one touch or speed dial location Check the number and enter under one location RE...

Page 230: ...s machine Try sending the fax to a another fax machine DOCUMENT JAM The document jammed in the paper feeder Refer to Clearing Jams on page 7 2to remove any jammed paper DOOR OPEN The cover is not sec...

Page 231: ...nnect with the remote site or it has lost contact because of a problem on the phone line Try again If the failure persists wait an hour or so for the line to clear then try again Turn on ECM mode See...

Page 232: ...ecomes available Split the transmission into more than one operation NO ANSWER The remote machine has not answered and all redial attempts have been made Try again Make sure the remote machine is oper...

Page 233: ...of the message If the machine runs out of paper while printing a fax it will restart printing when more paper is loaded and the error condition is reset If it runs out when printing from a PC press a...

Page 234: ...have used an incorrect poll code The remote operator should know in advance that you are polling and have their fax unit loaded with the original document Enter the correct poll code POWER FAILURE A...

Page 235: ...ored in memory do not dial correctly Make sure the telephone numbers are stored correctly in memory Print a Telephone Numbers List See To Print Reports Lists on page 1 55 The document does not feed in...

Page 236: ...play reads TX You may have hung up the handset of the external phone before you pressed the Start Enter button Ensure the machine you are sending to is able to receive faxes You cannot poll another ma...

Page 237: ...pear on incoming faxes The machine sending the fax had a temporary document jam Lines appear on copies or outgoing faxes Check your machine s scan glass for marks and clean it if necessary See Cleanin...

Page 238: ...r incoming calls Have the operator of the other machine investigate the problem The machine is unable to store a document in memory There may be insufficient memory available to store the document If...

Page 239: ...t with the IEEE 1284 standard The printer port is configured incorrectly Check printer setting in Windows to make certain that the print job is being sent to the correct port for example LPT1 A paper...

Page 240: ...page layout and remove any unnecessary graphics from the document The page orientation setting may be incorrect Change the page orientation in the Print Setup dialog box The paper size and the softwar...

Page 241: ...ated cable The paper constantly jams There is too much paper in the Automatic Paper Feeder APF Remove some of the paper from the APF If printing onto transparencies or labels insert them one at a time...

Page 242: ...t Manager may be set incorrectly Select Background Printing from the Option menu in the Print Manager If using Windows 95 98 or NT 4 0 the Spooling Setting may be set incorrectly From the Start menu s...

Page 243: ...cartridge The Status monitor shows the amount of ink left in the cartridge Make sure you are using the correct type of paper Try another type of paper You may be printing on the wrong side of the pape...

Page 244: ...mode See Main Tab on page 5 9 The print head may need cleaning See Print Cartridge Nozzle Test on page 8 9 Characters with white lines The print cartridge may be running out of ink Replace the print...

Page 245: ...r application The print head may need cleaning See Print Cartridge Nozzle Test on page 8 9 The print cartridge may be mis aligned See Cartridge Alignment on page 8 21 Vertical straight lines are not s...

Page 246: ...nt settings may be incorrect Check Document Type setting in the printer driver Document Quality dialog See Main Tab on page 5 9 A black cartridge may be installed instead of a color cartridge Replace...

Page 247: ...e cable Bad printer cable or computer port Try another cable Make sure your application has the WorkCentre 470cxselected as the default printer Printer seems to be printing but no characters are print...

Page 248: ...ay need cleaning See Print Cartridge Nozzle Test on page 8 9 Printer prints very slowly You may be using High 1200 dpi print quality Change the Print Quality setting to Normal See Main Tab on page 5 9...

Page 249: ...Some extremely complicated page formats may not be printable on the printer If you are using too many fonts or if you are printing complex graphics you can experience this problem Simplify the page f...

Page 250: ...paper Make sure you are using the correct type of paper Remove paper from the APF and flex or fan the paper Humid conditions may cause some paper to stick together Paper fails to feed Make sure the en...

Page 251: ...right side of the paper is aligned with the right edge of the feeder and the left paper guide is set against the left side of the paper Make sure the envelope guide is not in the envelope position Tr...

Page 252: ...ed in memory waiting to be sent when the remote machine answers you can print out the received documents that are stored in memory The unit scans very slowly Graphics are scanned more slowly than text...

Page 253: ...llowing message appears on the computer screen There is no document or the document is loaded improperly Insert the document properly and try again Insert the document properly and push it down until...

Page 254: ...e power may be off Ensure that the WorkCentre 470cx is plugged in If the problem persists turn the computer and printer off Wait about 10 seconds turn them both on and try again The following message...

Page 255: ...topics or use the Search button on the left Clearing Memory Cleaning the Document Scanner Managing the Ink Cartridges Tips for your ink cartridges Print Cartridge Nozzle Test Cleaning the Print Heads...

Page 256: ...he list of options 2 Highlight the memory items you want to clear by pressing the Up or Down button repeatedly until the item to be cleared is blinking 1 SYSTEM ID The System ID number and name are cl...

Page 257: ...TOC Search 8 3 3 Press the Start Enter button ARE YOU SURE appears in the LCD display 4 Press 1 to confirm or use the Right or Left button to choose YES then press the Start Enter button The selected...

Page 258: ...nother fax machine may not be clear 1 Power off the WorkCentre 470cx by unplugging it from the wall outlet 2 Open the Control Panel by pulling lightly on the Control Panel Cover assembly 3 Disassemble...

Page 259: ...Book TOC Chapter TOC Search 8 5 c Pull the roller upward and out of the machine 4 Wipe the roller surface with a soft cloth dampened with water A B...

Page 260: ...wab or a soft dry cloth clean the ADF rubber pad 6 Carefully wipe the scanning glass with a SOFT DRY CLOTH If the glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth...

Page 261: ...Book TOC Chapter TOC Search 8 7 CAUTION Never spray liquid directly onto the scanning glass 7 Replace the roller by performing steps one and two in reverse order...

Page 262: ...until you are ready to install it Do not refill the ink cartridge The warranty will not cover damage caused by using refilled cartridges Store the ink cartridge in the same environment as the printer...

Page 263: ...this promotes drying out and clogging of the print nozzles Print Cartridge Nozzle Test You should test the print cartridge when the print is not clear or image information is missing The problem may...

Page 264: ...tton CLEAN HEAD appears in the LCD display 3 Press the Start Enter button PRINTING appears on the LCD display The WorkCentre 470cx prints a head cleaning test pattern Notice the series of diagonal lin...

Page 265: ...0cx Control Program on LPT1 3 The Control Program window opens Note For Windows 3 x At system startup open the Xerox WorkCentre 470cx group from Program Manager Double click on the Xerox WorkCentre 47...

Page 266: ...Book TOC Chapter TOC Search 8 12 4 Click the Cartridges tab then click the Clean Print Nozzles button The printer feeds a sheet of paper and prints the nozzle test pattern...

Page 267: ...95 98 and Windows NT 4 0 Examine the test pattern The example below shows a test pattern of all nozzles functioning correctly on the color and black ink cartridges Compare the diagonal same color line...

Page 268: ...ge Nozzles and Contacts on page 8 14 Wiping the Ink Cartridge Nozzles and Contacts If print quality does not improve after repeating the nozzle test the problem may be caused by dried ink on the ink c...

Page 269: ...tion so the colors do not mix 3 Allow the copper colored area to dry then reinstall the ink cartridge and repeat the nozzle test If the line is still broken clean the print cartridge carrier contacts...

Page 270: ...ge Carrier Contacts 1 Press the Cartridge Button The Cartridge Carrier Assembly moves to the center of the machine 2 Open the Control Panel and the Cartridge Compartment Cover 3 Unplug the power cord...

Page 271: ...ch 8 17 4 Remove the Ink Cartridges 5 Use a CLEAN LINT FREE DRY CLOTH to clean the ink cartridge carrier contacts inside the printer 6 Reinstall the ink cartridge 7 Close the Control Panel and the Car...

Page 272: ...ce the ink cartridge you are replacing the print head as well When you notice the print becomes light or INK LOW appears in the display replace your cartridge Note When INK LOW appears during PC print...

Page 273: ...old the ink cartridge by the colored tab or black areas only Do not touch the copper area 4 Insert the ink cartridge in the cartridge holder then push the ink cartridge firmly to the rear of the machi...

Page 274: ...Press the Start Enter button The machine returns to Standby mode Note If you selected NEW COLOR NEW BLACK or NEW PHOTO the machine automatically prints out an Alignment Pattern to adjust the alignmen...

Page 275: ...nment test will straighten the vertical lines To align the cartridge from your PC 1 Open the Xerox WorkCentre 470cx Control Program on LPT1 Refer to Starting the WorkCentre 470cx Control Program on pa...

Page 276: ...Chapter TOC Search 8 22 Examine the test print If the vertical lines are straight no adjustment is needed If the lines are not straight select the number in which the lines appear the straightest and...

Page 277: ...t Enter button PRINTING appears on the LCD display The WorkCentre 470cx prints out a Cartridge Alignment pattern sheet consisting of a series of four test patterns The patterns are designated A B C an...

Page 278: ...screen for the Alignment B test pattern is displayed 6 Using the Number Keypad enter the number of the line which appears the straightest from pattern B 7 Press the Start Enter button to confirm your...

Page 279: ...f you have multiple pages scanning at one time your retard pad will become worn and may impair the performance of the document feeder Follow this procedure to replace the pad 1 Open the document feede...

Page 280: ...Book TOC Chapter TOC Search 8 26 3 Remove the retard pad and plastic support from the machine 4 Insert a new retard pad and support onto the holder and snap in into place...

Page 281: ...s Send Header Requirements Data Coupler Information Radio Frequency Emissions Canadian Certification Safety and Legal Requirements for the UK The Electricity at Work Regulation in England and Wales UK...

Page 282: ...m speed 14400 12000 9600 7200 4800 2400 bps Transmission speed Approx 6 sec page V 17 ECM 14 4 kbps Effective scanning width 8 1 inches 208 mm Effective printing width 8 0 inches 203 mm Scanning metho...

Page 283: ...equirements AC 220V AC 110V Auto Switching Rated frequency 50 60Hz Power consumption Standby 13 Watts Maximum 490 Watts Environmental conditions Temperature 50 F to 90 F 10 C to 32 5 C Humidity 20 to...

Page 284: ...b to 24 lb 60 to 90 g m2 12 5 to 32 lb 31 to 130 g m2 Automatic paper feeder capacity 100 sheets 16 to 24 lb 60 to 90 g m2 weight Printing method Color Thermal Inkjet Printing resolution 1200 x 1200 d...

Page 285: ...and name features required for the FCC regulation To satisfy the FCC regulation the telephone number and name must be included with the printed document To comply with the FCC rules carefully read an...

Page 286: ...pany to determine the maximum REN for your calling area Ask your local telephone company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can severely d...

Page 287: ...onnect the machine from the telephone line and call for service Do not reconnect the machine until necessary repairs are made The telephone company will where practical notify you when they need to te...

Page 288: ...hanging up Perform such activities in the off peak hours such as early morning hours or late evenings Radio Frequency Emissions This equipment has been tested and found to comply with the limits for...

Page 289: ...the dealer or an experienced radio TV technician for help Change or modifications to this equipment not specifically approved by the Xerox Corporation may void the authority granted by the FCC to oper...

Page 290: ...vice in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equi...

Page 291: ...only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 This digital apparatus does not exceed the Class B limits for radio noise emissions from dig...

Page 292: ...ity with the following applicable Directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the laws...

Page 293: ...tre PO Box 17 Bessemer Road Welwyn Garden City Herts AL7 1HE England WARNING THIS PRODUCT IS CERTIFIED MANUFACTURED AND TESTED IN COMPLIANCE WITH STRICT SAFETY AND RADIO FREQUENCY INTERFERENCE REGULAT...

Page 294: ...ing instructions carefully before operating the product and refer to them as needed to ensure the continued safe operation of your product Follow all warnings and instructions marked on or supplied wi...

Page 295: ...receptacle if you are unable to insert the plug into the outlet Never use a grounding adapter plug to connect the product to a power source receptacle that lacks a ground connection terminal This pro...

Page 296: ...ted to do so in a Xerox approved maintenance kit Never defeat interlock switches Machines are designed to restrict operator access to unsafe areas Covers guards and interlock switches are provided to...

Page 297: ...andards by various national bodies The Electricity at Work Regulation in England and Wales UK ONLY Electricity at Work Regulations The Electricity at Work Regulation 1989 came into force in England an...

Page 298: ...89 Regulation Customers wishing to complete safety testing should contact Xerox Europe Technical Centre see page 9 9 for advice prior to any test implementation Xerox equipment should however be prope...

Page 299: ...customers conform with all the relevant safety legislation and standards QUESTION Is Xerox equipment safe ANSWER All Xerox equipment supplied by Xerox Europe and their authorised distributors conform...

Page 300: ...their premises are safe This will include ensuring Xerox equipment in such premises is safe Xerox Europe s Product Safety function has prepared a guide which contains a list of tests which may be com...

Page 301: ...on such testing QUESTION I require records of all tests ANSWER After safety testing your Xerox Europe Customer Service Engineer will provide you with a certificate which details the results of all tes...

Page 302: ...TR 21 Annex II The equipment has been approved in accordance with Council Decision 98 482 EC for pan European single terminal connection to the public switched telephone network PSTN However due to di...

Page 303: ...assurance of successful operation on every PSTN network termination point In the event of problems you should contact your local Xerox representative in the first instance In general under the scope o...

Page 304: ...en designed against and are fully compliant with all of the relevant advisory notes contained in this document The fax kits may also be configured by a Xerox representative to be compatible with other...

Page 305: ...e Quick Install Guide and User Guide cover the most common ways to set up the WorkCentre This guide covers those again as well as more complicated setups These include Using your WorkCentre as a stand...

Page 306: ...ension telephone Connecting the WorkCentre to a PC with a fax data modem answering machine and extension telephone Connecting the WorkCentre to a PC with a fax data modem with voice mail capabilities...

Page 307: ...ctor is always used as a direct connection from your WorkCentre to your telephone wall outlet EXT is used for other accessories such as an answering machine extension telephone and PC fax data modem T...

Page 308: ...et up at the factory to automatically answer an incoming call If you do not want the WorkCentre to answer the phone set the Receive mode to TEL At the control panel press the Receive button until TEL...

Page 309: ...Centre answers the call 1 7 and press the STOP button You can connect an extension telephone to EXT on the WorkCentre You re connecting the WorkCentre with the following PC without a fax data modem ex...

Page 310: ...ly answer an incoming call If you do not want the WorkCentre to answer the phone set the Receive mode to TEL At the control panel press the Receive button until TEL displays Or you may want to leave t...

Page 311: ...ata modem extension telephone answering machine In this configuration you probably want the answering machine to answer incoming calls but have the WorkCentre take over if the incoming call is a fax W...

Page 312: ...tlet Plug the answering machine Line into the EXT connector and plug the extension telephone into the answering machine The PC printer port is connected to the WorkCentre s printer port with the Xerox...

Page 313: ...r PC fax data modem Plug one end of a telephone cable into the WorkCentre s Line connector and the other end into the wall outlet Also plug the PC fax data modem Line into the wall outlet Plug the ext...

Page 314: ...nswer the call in the fewest number of rings will receive the incoming fax The WorkCentre is set at the factory to automatically answer incoming calls in 1 ring If you do not want the WorkCentre to an...

Page 315: ...ering machine In this configuration you have two fax machines the WorkCentre and your PC fax data modem In addition you have an answering machine connected to the WorkCentre From the EXT connector Fro...

Page 316: ...connector on the WorkCentre and the external telephone into the Line out connector of the answering machine The PC printer port is connected to the WorkCentre s printer port with the Xerox supplied p...

Page 317: ...your PC fax data modem In addition the PC fax data modem can be used for voice mail answering machine Plug one end of a telephone cable into the WorkCentre s Line connector and the other end into the...

Page 318: ...pplied printer cable You should use the PC fax data voice mail to answer incoming calls and receive faxes Use the WorkCentre to send hard copy faxes and print At the WorkCentre set the Receive mode to...

Page 319: ...fax signal is not detected the machine will send the call to the answering machine For this function the LCD display on the control panel shows ANS FAX Automatic Paper You can stack up to 100 sheets o...

Page 320: ...Dial or pulse mode Document Scanner The Document Scanner is a device in your machine that scans your document for the purpose of copying or faxing that document Document Exit Tray The Document Exit T...

Page 321: ...ol panel DRPD Distinctive Ring Pattern Detection abbreviation This is a telephone company service that lets you use a single phone line to answer several different phone numbers Dual job Your machine...

Page 322: ...al Government that establishes laws and standards for any machines involving communications There is an FCC Registration number on your machine s Xerox label located on the back of the machine Flash P...

Page 323: ...resolution mode and it is used whenever a document is sent or copied You can override this default mode IC Industry Canada This refers to IC labels that identify equipment certified in Canada ips Inch...

Page 324: ...git format One touch buttons This is a set of 20 buttons found on the left front of the machine s control panel Each button can be set up to automatically speed dial a phone number or a group of phone...

Page 325: ...r PC that enables your PC to print a document from its PC application to your printer Printer Exit Tray This tray fits into the bottom front of your machine and holds the printed sheets as they exit f...

Page 326: ...dentification This feature automatically prints the page number the date and the time of reception on each page of a received fax RX Reduction When your machine receives a document that is longer than...

Page 327: ...rmation List Telephone Number List System Data List Transmission or Reception Journal Multi Communication Report Call Back Message and Power Failure Report TEL LINE This is a jack on the back of your...

Page 328: ...gnal is not detected the machine will give another ringing tone to tell you it is a phone call For this function the LCD display on the control panel shows TEL FAX Xerox label This is the machine labe...

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