background image

M

AINTAINING

 Y

OUR

 P

RINTER

4.

9

Consumables and Replacement 
Parts

From time to time, you will need to replace the roller and fuser 

unit to maintain top performance and avoid print quality 

problems and paper feed problems resulting from worn parts.

The following items should be replaced after you have printed a 

specified number of pages. See the table below. 

To purchase the consumables and replacement parts, contact 

Xerox

 dealer or the place where you bought your product. We 

strongly recommend that items be installed by a trained service 

personnel. 

Items

Yield (Average)

Transfer Roller

Approx. 50,000 pages

Pick-up Roller

Approx. 50,000 pages

Fuser Unit

Approx. 50,000 pages

Summary of Contents for 3117 - Phaser B/W Laser Printer

Page 1: ......

Page 2: ...cluded herein is subject to change without notice Xerox Corporation is not responsible for any damages direct or indirect arising from or related to use of this manual 2005 Xerox Corporation All right...

Page 3: ...er Cartridge 2 4 Loading Paper 2 7 Connecting a Printer Cable 2 9 Turning the Printer on 2 10 Printing a Demo Page 2 11 Installing Printer Software 2 12 Chapter 3 USING PRINT MATERIALS Choosing Paper...

Page 4: ...6 In the Paper Exit Area 5 7 In the Paper Feed Area 5 9 Around the Toner Cartridge 5 9 Tips for Avoiding Paper Jams 5 11 Solving Print Quality Problems 5 11 Print Quality Checklist 5 11 Solving Print...

Page 5: ...le cart stand or table It may fall causing serious damage 7 Your machine should never be placed on near or over a radiator heater air conditioner or ventilation duct 8 Do not allow anything to rest on...

Page 6: ...exhibits a sudden and distinct change in performance 14Adjust only those controls covered by the operating instructions Improper adjustment of other controls may result in damage and may require exte...

Page 7: ...considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed...

Page 8: ...le manner Correct Disposal of This Product Waste Electrical Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This marking shown on th...

Page 9: ...ption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reposition the receiving antenna...

Page 10: ...EC Approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC 92 31 EEC approximation of the laws of the Member States related to elect...

Page 11: ...10...

Page 12: ...1 Introduction Congratulations on the purchase of your Printer This chapter includes Special Features Printer Driver Features Printer Components Understanding the Control Panel...

Page 13: ...your document are magnified and printed across the selected sheet of paper After the document has printed trim off the white edges of each sheet Tape the sheets together to form a poster For details...

Page 14: ...orientation and media type number of copies Table below lists a general overview of features supported by your printer drivers Feature Printer Driver Win 98 Me 2000 XP Linux Toner Save Y Y Print qual...

Page 15: ...INTRODUCTION 1 4 Printer Components Front View Paper output tray Face down Control panel Top cover Output support Paper input tray Side guides Rear guide Toner cartridge Front cover...

Page 16: ...INTRODUCTION 1 5 1 Rear View USB port Power receptacle Power switch...

Page 17: ...or front cover or the empty toner cartridge See Troubleshooting Error Messages on page 5 17 If you press the button while the printer is receiving data the LED blinks red to cancel printing In Manual...

Page 18: ...utton each time you load a sheet of paper in the tray when you select Manual Feed for Source from your software application For detailed information see Using Manual Feed Mode on page 3 7 Canceling pr...

Page 19: ...nformation on setting up your printer This chapter includes Unpacking Installing the Toner Cartridge Loading Paper Connecting a Printer Cable Turning the Printer on Printing a Demo Page Installing Pri...

Page 20: ...lowing items Notes If any items are missing or damaged notify your dealer immediately Components may differ from one country to another The appearance of the power cord is differ depending on the coun...

Page 21: ...he area should be well ventilated and away from direct sunlight or sources of heat cold and humidity See the image below for clearance space Do not place the printer close to the edge of your desk or...

Page 22: ...open Note Because the printer is very light it may be moved when you use it for example when opening closing the tray or installing removing the toner cartridge Be careful not to move the printer 2 Re...

Page 23: ...y cloth and wash clothing in cold water Hot water sets toner into fabric Cautions To prevent damage do not expose the toner cartridge to light for more than few minutes Cover it with a piece of paper...

Page 24: ...t the toner cartridge not to scratch against the printer 6 Close the front cover Make sure that the cover is securely closed If the cover is not firmly closed printing errors may occur when you print...

Page 25: ...ch the rear guide and pull it out to extend the tray Note Because the printer is very light it may be moved when you use it for example when opening closing the tray or installing removing the toner c...

Page 26: ...ttention not to overload paper Paper overloading may cause paper jams 5 Pinch the rear guide to adjust for the paper length and pinch the side guide and slide it to the left flush against the paper No...

Page 27: ...onnecting the printer to the USB port of the computer requires a certified USB cable 1 Make sure that both the printer and the computer are turned off 2 Plug the USB printer cable into the connector o...

Page 28: ...end into a properly grounded AC outlet and turn on the printer using the power switch Cautions The fusing area at the rear portion of the inside of your printer is hot when powered Be careful not to...

Page 29: ...a Demo Page Print a demo page to make sure that the printer is operating correctly 1 Press and hold down the button on the control panel for about 2 seconds to print a demo page 2 The Demo page shows...

Page 30: ...operating system Windows 98 Me 2000 XP The following table shows Windows requirements NOTE For Windows 2000 XP the system administrator should install the software Printer driver for Linux You can pr...

Page 31: ...SETTING UP YOUR PRINTER 2 13...

Page 32: ...e with this printer and how to properly load paper in the tray for the best print quality This chapter includes Choosing Paper and Other Materials Verifying the Output Location Loading Paper Printing...

Page 33: ...ou can use any size paper that fits easily within the paper adjusters of the paper feeder Weight Your printer supports paper weight as follows 16 24 lbs 60 90 g m2 bond for the tray 16 43 lbs 60 165 g...

Page 34: ...ed Keep it away from moisture or other conditions that can cause it to wrinkle or curl Store unused materials at temperatures between 15 o C and 30 oC 59 oF to 86 oF The relative humidity should be be...

Page 35: ...mudging caused by fingerprints handle them and coated paper carefully To avoid fading do not expose the printed transparencies to prolonged sunlight Only use transparencies recommended for use in lase...

Page 36: ...5 0 in long For preprinted paper Letterheads must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of 2...

Page 37: ...ve the pages so that the tray is not overloaded Loading Paper Proper paper loading helps prevent paper jams and ensure trouble free printing Do not remove the paper in the tray while a job is printing...

Page 38: ...e up Adjust the paper guide against the print material without bending the paper 2 When you print a document you must select Manual Feed for Source from the software application and then select the co...

Page 39: ...tray with the flap side down The stamp area is on the left side and the end of the envelope with the stamp area enters the printer first and center of the tray Cautions If you print 20 envelopes in s...

Page 40: ...each other do not let the printed sheets stack up as they are printed out Place transparencies on a flat surface after removing them from the printer Do not use transparencies that are separating from...

Page 41: ...Guide 5 Press the button to start feeding Canceling a Print Job There are two ways to cancel a print job To stop a print job from the Control Panel Press the button on the control panel The printer w...

Page 42: ...Windows 2000 XP In Manual Feed mode you can t cancel a print job by pressing the button To cancel a print job in Manual Feed mode 1 Turn the printer off 2 Double click the icon at right bottom of the...

Page 43: ...suggestions for maintaining the toner cartridge and the printer This chapter includes Maintaining the Toner Cartridge Using the Toner Save Mode Cleaning the Printer Consumables and Replacement Parts M...

Page 44: ...not expose it to light for more than few minute Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage...

Page 45: ...u to finish the current print job before replacing the toner cartridge 1 Open the front cover 2 Pull the toner cartridge out and remove it from the printer Cautions Avoid reaching too far into the pri...

Page 46: ...ets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric 4 Reinsert the toner cartridge into the printer Ensure that the toner cartridge snaps...

Page 47: ...ill extend the life of your toner cartridge and reduce your cost per page but will reduce print quality There are two ways to enable the Toner Save mode From the Control Panel Press the button on the...

Page 48: ...vent or other strong substances can discolor or crack the cabinet Cleaning the Outside Wipe the outside surface of the printer with a soft clean lint free cloth You can dampen the cloth slightly with...

Page 49: ...and the toner cartridge cavity Note To prevent damage to the toner cartridge do not expose it to light for more than few minute Cover it with a piece of paper if necessary Also do not touch the black...

Page 50: ...TER 4 8 4 6 Reinsert the toner cartridge and close the cover Make sure that the cover is securely closed If it is not firmly closed printing errors may occur when you print 7 Plug in the power cord an...

Page 51: ...orn parts The following items should be replaced after you have printed a specified number of pages See the table below To purchase the consumables and replacement parts contact Xerox dealer or the pl...

Page 52: ...counter an error while using your printer This chapter includes Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Troubleshooting Error Mes...

Page 53: ...it is printed correctly If there is a print quality problem go to Solving Print Quality Problems on page 5 11 Print a short document from a software application to verify that the computer and printe...

Page 54: ...oading Paper on page 2 7 Install the toner cartridge See Installing the Toner Cartridge on page 2 4 If the problem persists contact your service representative The printer may be in Manual Feed mode A...

Page 55: ...or 17 Letter pages per minute If using Windows 98 Me the Spooling Setting may be set incorrectly From the Start menu choose Settings and Printers Right click the your printer icon choose Properties cl...

Page 56: ...print job that you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your printer is selected The software...

Page 57: ...opened during a print job Paper that does not meet paper specifications has been used See Paper Specifications on page 6 3 Paper that is outside of the supported size range has been used See Paper Sp...

Page 58: ...he paper is visible pull the paper straight out When you pull the jammed paper if there is resistance and the paper does not move immediately stop pulling Continue with the next step 2 Open the top co...

Page 59: ...8 3 Loosen the paper if it is caught in the heat rollers Then pull the paper gently out 4 Close the inner cover and the top cover Printing resumes automatically Note Failed pages will not reprint Try...

Page 60: ...he visible edge from the tray Make sure that all of the paper is properly aligned in the tray 2 Open and close the front or top cover to resume printing the document from failed pages Around the Toner...

Page 61: ...MS 5 10 3 Gently pull the paper toward you 4 Check that there is no other paper in the printer 5 Reinstall the toner cartridge and close the front cover Your printer resumes printing the document from...

Page 62: ...mix paper types in the input tray Use only recommended print media See Paper Specifications on page 6 3 Ensure that the recommended print side is facing up when loading paper into the input tray Solv...

Page 63: ...de on page 4 6 The surface of the LSU part inside the machine may be dirty Clean the LSU See Cleaning the Inside on page 4 6 Contact a service representative Toner specs The paper may not meet specifi...

Page 64: ...artridge and install a new one See Installing the Toner Cartridge on page 2 4 Toner smear Clean the inside of the printer See Cleaning the Inside on page 4 6 Check the paper type and quality See Paper...

Page 65: ...ed page adjust the print resolution through your software application or the printer properties Misformed characters If characters are improperly formed and producing hollow images the paper stock may...

Page 66: ...ck for leaking toner Clean the inside of the printer Black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert The toner cartridge may be defective and need repla...

Page 67: ...cifications See Paper Specifications on page 6 3 Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and rein...

Page 68: ...this problem occurs contact your service representative LED lights red Paper jam occurs To solve the problem see Clearing Paper Jams on page 5 6 The front cover is open Close the front cover Paper tr...

Page 69: ...r messages Problem Possible Cause and Solution File in Use message appears during installation Exit all software applications Remove all software from the StartUp Group then restart Windows Reinstall...

Page 70: ...the Printer Package detects such a conflict the conflicting option is changed to a No Choice value and you have to choose an option that does not conflict before being able to submit the changes I can...

Page 71: ...d to make sure that you leave the LLPR option to its default Portrait setting to avoid unwanted rotations of the page that would result in a cropped output Some pages come out all white nothing is pri...

Page 72: ...ur lpoptions file which is manipulated by the lpoptions command These options will always be used if not overridden by LLPR settings To get rid of all options for a printer run the following command r...

Page 73: ...SOLVING PROBLEMS 5 22...

Page 74: ...6 This chapter includes Printer Specifications Paper Specifications Specifications...

Page 75: ...cle Monthly Up to 5 000 pages Weight 5 5 Kg including Toner Cartridge Package Weight Paper 1 2 kg Plastic 0 2 kg External Dimensions W x D x H 354 x 297 4 x 210 mm 13 9 x 11 7 x 8 3 in Operating Envir...

Page 76: ...uide can cause the following problems Poor print quality Increased paper jams Premature wear on the printer Notes Some paper may meet all of the guidelines in this guide and still not produce satisfac...

Page 77: ...2 bond for the paper tray 16 to 43 lb 60 to 165 g m2 bond for the manual feed mode 150 sheets of 20 lb 75 g m2 bond paper for the paper tray 1 sheet of paper for the manual feed mode Envelopes No 10 1...

Page 78: ...he paper Ensure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 180 C or 372 F for 0 1 second Symptom Problem with Paper Solution Poor print qualit...

Page 79: ...within 5 mm 0 02 in Cut Edge Conditions Cut with sharp blades with no visible fray Fusing Compatibility Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 0 1 se...

Page 80: ...en not to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to pr...

Page 81: ...3 3 paper load in tray 2 7 3 6 preprinted paper print 3 9 print demo page 2 11 printer cable connect 2 9 printer clean 4 6 problem Linux 5 19 windows 5 18 problem solving checklist 5 2 general 5 3 pa...

Page 82: ......

Page 83: ...Tab 8 Printer Tab 8 Using a Favorite Setting 9 Using Help 9 Chapter 3 ADVANCED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 10 Printing Posters 11 Printing a Reduced or Enlarg...

Page 84: ...Host Computer 16 Setting Up a Client Computer 16 Chapter 5 USING YOUR PRINTER IN LINUX System Requirements 17 Installing the Printer Driver 18 Changing the Printer Connection Method 19 Uninstalling th...

Page 85: ...e User Guide If your computer doesn t have Adobe Acrobat click on this option and it will automatically install Adobe Acrobat Reader for you Install Acrobat Reader If your computer doesn t have Adobe...

Page 86: ...from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the exa...

Page 87: ...am To make your changes permanent make them in the Printers folder The following procedure is for Windows XP For other Windows OS refer to the corresponding Windows User s Guide or online help 1 Click...

Page 88: ...ize Source Make sure that Source is set to the corresponding paper tray Manual Feed is used when you print using special materials like envelopes and transparencies You have to load one sheet at a tim...

Page 89: ...normal documents Light This setting is for bolder line widths or darker gray scale images Dark This setting is for finer line width higher definition in graphics and lighter gray scale images 1 2 3 4...

Page 90: ...of a printed page until the printer signals that the page has successfully exited the printer If a paper jam occurs the printer will reprint the last page sent from the computer after you have cleared...

Page 91: ...m from the Favorites drop down list The printer is now set to print according to the Favorites setting you selected To delete a Favorites item select it from the list and click Delete You can also res...

Page 92: ...es on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in th...

Page 93: ...y an overlap in millimeters or inches to make it easier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete th...

Page 94: ...xt over an existing document For example you may want to have large gray letters reading DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document There are several pre...

Page 95: ...atermark from the Watermark drop down list Editing a Watermark 1 To change the print settings from your software application access printer properties See Printing a Document on page 4 2 Click the Oth...

Page 96: ...go or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear when printed as an overlay 2 To save the documen...

Page 97: ...printing Select the overlay from the Overlay List box 6 If necessary click Confirm Page Overlay When Printing If this box is checked a message window appears each time you submit a document for print...

Page 98: ...ed CD ROM Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share th...

Page 99: ...and above Linux Mandrake 7 1 8 0 and above SuSE 6 4 7 0 7 1 and above Debian 2 2 and above Caldera OpenLinux 2 3 2 4 and above Turbo Linux 6 0 and above Slackware 7 0 7 1 and above Recommended Capacit...

Page 100: ...mended or Expert and then click Continue Recommended is fully automated and does not require any interaction Expert installation allows you to select the install path or printing system 5 If you selec...

Page 101: ...Method If you change the printer connection method from USB to parallel or vice versa while in use you must reconfigure your Linux printer by adding the printer to your system Take the following steps...

Page 102: ...istrative tasks including adding and removing new printers and changing their global settings Regular users can also run it to easily inspect job queues examine printer properties and changing their l...

Page 103: ...ens You will see the following six tabs at the top of the window General allows you to change the paper size the paper type the paper source the orientation of the documents enable the duplex feature...

Page 104: ...21 Windows 6 paper type set Linux 21 Windows 6 poster print 11 power save set 8 print document 4 fit to page 12 from Windows 4 N up Windows 10 overlay 14 poster 12 scaling 11 watermark 12 printer prop...

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