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Out of Warranty Service
If the warranty period for your XPower Charger 2 has
expired, if the unit was damaged by misuse or incorrect
installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available,
your product may be serviced or replaced for a flat fee.
To return your XPower Charger 2 for out of warranty
service, contact Xantrex Customer Service for a Return
Material Authorization (RMA) number and follow the
other steps outlined in “Return Procedure” on page 31.
Payment options such as credit card or money order will
be explained by the Customer Service Representative. In
cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an
additional fee will be charged. If applicable, you will be
contacted by Customer Service once your unit has been
received.