Worx WG744E, Manual

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19
Cordless Lawn Mower EN
TROUBLE SHOOTING
Problem Solution
1. Mower doesn’t run
when switch lever is
activated.
A. Check to make sure safety key has been installed and is fully seated and that button
on switch housing is being completely pushed.
B. Release Switch Lever to turn mower off. Remove safety key, turn mower over and
check that blade is free to turn. If not free, return to an authorized servicer. Blade
should turn freely.
C. Has battery been fully charged? Plug in charger and wait for green light to come on.
2. Motor stops while
mowing.
A. Release Switch Lever to turn mower off. Remove safety key, turn mower over
and check that blade is free to turn. If not free, return to an authorized servicer. Blade
should turn freely.
B. Raise cutting height of wheels to highest position and start mower.
C. Has battery been fully charged? Plug in charger and wait for green light to come on.
D. Avoid overloading the mower. Slow down the cutting pace by pushing mower
slower or raise the cut height. Or both.
3. Mower runs but
cutting performance
is unsatisfactory, or
does not cut entire
lawn.
A. Has battery been fully charged? Plug in charger and wait for green light to come
on.
B. Release Switch Lever to turn mower off. Remove safety key. Turn mower over
and check: Blade for sharpness - Keep blade sharp. Deck and discharge chute for
clogging.
C. Wheel height adjustment may be set too low for grass condition. Raise cutting
height.
4. Mower is too hard
to push
A. Raise cutting height to reduce deck drag on grass. Check each wheel for free
rotation
5. Mower is
abnormally noisy and
vibrates.
A. Release Switch Lever to turn mower off. Remove safety key. Turn mower on side
and check blade to ensure it has not been bent or damaged. If blade is damaged,
replace with a replacement blade. If the underside of the deck is damaged return
mower to an Authorized service center.
B. If there is no visible damage to the blade and the mower still vibrates: Release
Switch Lever to turn mower off, remove safety key and remove blade. Rotate
blade 180 degrees and retighten. If mower still vibrates, return the mower to an
authorized service center.
6. Battery charger
LED’s not on.
A. Check plug connection.
B. Replace charger.
7. Battery charger
LED does not flip to
green.
A. Battery needs to be diagnosed. Take to authorized service center.
8. Mower not picking
up clippings with the
Grass Collection Bag.
A. Remove mulch plate when bagging.
B. Chute clogged. Release Switch Lever to turn mower off. Remove safety key.
Clear chute of grass clippings.
C. Too much cut grass. Raise cutting height of wheels to shorten length of the cut.
D. Bag full. Empty bag more often.
9. When mulching
there are clippings
visible.
A. Too much cut grass. Raise cutting height of wheels to shorten length of the cut.
Do not cut off more than 1/3 of total length.
B. Check blade for sharpness. Always keep blade sharp.
10. Low or
diminished run-time
after many uses
A. Return to Authorized Service location - may need new battery.
11. The battery
charger LED flashes
red and the battery
can’t be charged.
A. The battery overheats after continuous use. Remove battery from the charger
and allow it to cool to 42°C or less.