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Chapter 7
Voice Message Operations
The 802 RF Terminal’s exclusive use of voice prompts allows you to overcome
problems such as literacy, language and lighting. With proper planning, voice
prompting can enhance your 802 RF Terminal application, making it faster and
simpler. Voice messages are recorded in the 802 RF Terminal, and then
triggered by a prompt from the host computer.
Why Use Voice Messages and Prompts?
•
Voice messages can be in any language.
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The operator does not have to be able to read to perform some jobs.
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Audible instructions can be heard in poor lighting where it is
difficult to read a LCD screen. MOST IMPORTANTLY, the data
collection process is faster because the operator does not have to
continually look at the screen for instructions. This is especially
useful when you do not want or need to enter data from the
keypad. Scanning bar coded numbers from a Quantity BARPAD
can make keying unnecessary.
Voice messages and prompts are a good way to keep the operator’s
attention focused on the job at hand. Audible error messages and warnings
also help to limit mistakes and downtime.
Tips for Using Voice Prompts
Over 90 voice messages can be recorded in the 802 RF Terminal. Here are
some tips on making your voice prompts user-friendly:
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Short messages are preferable for prompts; most English prompts
can be stated in ½ second. Instead of saying, “Enter the Item
Number,” say “Item”. The typical 802 RF Terminal operator does
not want to hear long messages thousands of times. Error messages
are typically longer because they are the exception and need to
provide more precise instruction to the user.
•
Record your voice prompts calmly. A frantic sounding voice can
become irritating, especially when heard repeatedly.
•
Speak clearly. Correct pronunciation will make the voice prompts
easier to follow for all users. Use common words that all users will
understand.
•
Vary the tone of your voice for different prompts. Using a
different tone of voice or even a different voice for consecutive
