background image

If you have any queries or issues, our UK-based  

Helpdesk is there for you 24/7 – every day of the year. 

worldpay.com

Getting in touch

Just call us on: 

08457 61 62 63

 – UK

 

01 702 5845

 – ROI

 

20044687

 – GIB

Stay supplied with tally rolls and accessories

Your terminal comes with a couple of tally rolls, so you can start 
accepting transactions straight away. However, we’d recommend you 
order some more as these may not last very long.  You can order new 
rolls and other terminal accessories, online or by phone, from:   

http://worldpay.ncr.com/index.jsp

 or call:

0800 289 666

 – UK

00800 9899 2000

 – ROI

20044687

 - GIB

Monday to Friday 08.30 – 17.30

Worldpay (UK) Limited. Registered in England No. 07316500. Registered Office: The Walbrook 

Building, 25 Walbrook, London, EC4N 8AF. Worldpay (UK) Limited is authorised by the 

Financial Conduct Authority under the Payment Service Regulations 2009 (No. 530923) for 

the provision of payment services and is authorised and regulated by the Financial Conduct 

Authority for consumer credit activities.

Worldpay, the logo and any associated brand names are all trademarks of the Worldpay group 

of companies.

Part number - 9320-0667-001 

Summary of Contents for iCT

Page 1: ...iCT iWL Terminal How to use your terminal...

Page 2: ...rd swipe and the card is swiped at an even speed Try not to swipe too slow as this can sometimes cause problems with the terminal reading the card Chip and PIN cards Insert the card with the chip faci...

Page 3: ...he network used and the type of connection If a GPRS signal can t be found the terminal may show GSM as long as the symbol is green you will have a connection If the GPRS or GSM symbol is not green yo...

Page 4: ...card and return it to cardholder Your merchant receipt will then print please make sure you keep this From the READY prompt enter the amount and press the green ENTER button Press the green ENTER butt...

Page 5: ...and PIN transaction you will be prompted to remove the card and return it to cardholder The Merchant receipt should be signed by yourself and the cardholder If the signature is OK press the green ENTE...

Page 6: ...ill ask you to enter your four digit Supervisor Code followed by the green ENTER button At the EFT prompt press the green ENTER button The terminal will connect confirm totals and print your Reconcili...

Page 7: ...ng Current Totals details the number and value of Sales DR and Refunds CR you have accepted in that day If you are enabled for Cashback or Contactless each will be shown as a separate subtotal Cashbac...

Page 8: ...Pre Auth function will gain authorisation and secure the funds on the card but a transaction will not be processed At checkout the transaction will need to be processed and you ll need to perform a C...

Page 9: ...entering a PIN If you have a terminal with a separate PIN Pad the contactless reader is located in the PIN Pad not the terminal The number and value of contactless transactions will be detailed as a s...

Page 10: ...10...

Page 11: ...from any wet environments Want to see for yourself how to complete simple terminal processes View our range of videos at www worldpay com uk support sme support card machine support Key points to rem...

Page 12: ...ccessories online or by phone from http worldpay ncr com index jsp or call 0800 289 666 UK 00800 9899 2000 ROI 20044687 GIB Monday to Friday 08 30 17 30 Worldpay UK Limited Registered in England No 07...

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