worldpay iCT How To Use Manual Download Page 2

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The basics

Swiping a card

The card should be swiped with the black
magnetic stripe facing the terminal.

Make sure the bottom of the card runs
firmly along the bottom of the card swipe
and the card is swiped at an even speed.

Try not to swipe too slow as this can
sometimes cause problems with the
terminal reading the card.

Chip and PIN cards

Insert the card with the chip facing up
and towards the terminal.

If the card has been inserted the wrong
way or there is a problem with the chip,
the terminal will prompt you to remove
the card and insert again.

Summary of Contents for iCT

Page 1: ...iCT iWL Terminal How to use your terminal...

Page 2: ...rd swipe and the card is swiped at an even speed Try not to swipe too slow as this can sometimes cause problems with the terminal reading the card Chip and PIN cards Insert the card with the chip faci...

Page 3: ...he network used and the type of connection If a GPRS signal can t be found the terminal may show GSM as long as the symbol is green you will have a connection If the GPRS or GSM symbol is not green yo...

Page 4: ...card and return it to cardholder Your merchant receipt will then print please make sure you keep this From the READY prompt enter the amount and press the green ENTER button Press the green ENTER butt...

Page 5: ...and PIN transaction you will be prompted to remove the card and return it to cardholder The Merchant receipt should be signed by yourself and the cardholder If the signature is OK press the green ENTE...

Page 6: ...ill ask you to enter your four digit Supervisor Code followed by the green ENTER button At the EFT prompt press the green ENTER button The terminal will connect confirm totals and print your Reconcili...

Page 7: ...ng Current Totals details the number and value of Sales DR and Refunds CR you have accepted in that day If you are enabled for Cashback or Contactless each will be shown as a separate subtotal Cashbac...

Page 8: ...Pre Auth function will gain authorisation and secure the funds on the card but a transaction will not be processed At checkout the transaction will need to be processed and you ll need to perform a C...

Page 9: ...entering a PIN If you have a terminal with a separate PIN Pad the contactless reader is located in the PIN Pad not the terminal The number and value of contactless transactions will be detailed as a s...

Page 10: ...10...

Page 11: ...from any wet environments Want to see for yourself how to complete simple terminal processes View our range of videos at www worldpay com uk support sme support card machine support Key points to rem...

Page 12: ...ccessories online or by phone from http worldpay ncr com index jsp or call 0800 289 666 UK 00800 9899 2000 ROI 20044687 GIB Monday to Friday 08 30 17 30 Worldpay UK Limited Registered in England No 07...