TableSafe RAIL User Manual Download

Page: 1 / 23

2320 Presidential Drive, Suite 101, Durham, NC 27703 USA Voice: 919-381-4235

Certification Exhibit

FCC ID: 2AAUJ-R001

FCC Rule Part: 15.225 and 15.247

TÜV SÜD Project Number: 16-3026

Manufacturer: TableSafe, Inc.

Model: RAIL2

Manual

Summary of Contents for RAIL

Page 1: ...ential Drive Suite 101 Durham NC 27703 USA Voice 919 381 4235 Certification Exhibit FCC ID 2AAUJ R001 FCC Rule Part 15 225 and 15 247 T V S D Project Number 16 3026 Manufacturer TableSafe Inc Model RA...

Page 2: ...RAIL User Manual Date August 16 2017 Version 1 2...

Page 3: ..._____________________________________________________________ 14 Survey ________________________________________________________________________________________________________________________________...

Page 4: ...The RAIL allows guests to securely self swipe credit cards auto calculate tip split the bill multiple ways and choose how to have their receipt delivered It provides additional services to restaurants...

Page 5: ...lutions related to logging in 1 Employee logged in on other terminal If you are logged in on the POS terminal you will not be able to log into the RAIL Log out of the POS and retry on the RAIL 2 Manag...

Page 6: ...s from the POS Servers will be able to select tables from this screen to begin the payment process when the guest is ready to check out In the upper right corner of the screen a gear icon will bring u...

Page 7: ...y have their own receipt printer location and any RAIL device can be used to designate the location Tip Report The Tip Report displays all the checks closed on the RAIL with credit and their subtotals...

Page 8: ...7 of 22 RAIL Status The RAIL Status displays a RAIL s current software versions and hardware information Display Settings The Display Settings allows a user to modify the RAIL s screen brightness and...

Page 9: ...e required to maintain RAIL connectivity Update Software Checks for any available software updates and begins the download of that software when selected Power Off Powers the RAIL down The RAIL will t...

Page 10: ...screen will guide you through the check out process with options like bill splitting and receipt types If using a credit card you will swipe your card here and exit the device at this point If you ha...

Page 11: ...an Order Summary page of their order From here they will have options to choose from Pay Check Split Check Previous Payments and Discounts Any previous payments or discounts will be presented as a lin...

Page 12: ...L to the next guest Split by Item The guest can select what items to include on their ticket for payment Once the payment and survey participation are complete for a guest a screen will alert them to...

Page 13: ...choices Pay by Credit Pay by Cash Other Payment Pay by Credit The guest will be prompted with a tip amount They can increase or decrease it to the desired amount or enter in a custom tip as well as r...

Page 14: ...option Suggested tip amounts will be provided on the Receipt Option and Transaction Details screens Other Payment The Other Payment option will be used when a guest is using a gift card or rewards car...

Page 15: ...they want their receipt delivered Email Receipt The guest will be prompted to enter their email address for the receipt to be sent to From here they will also have the option to have their receipt ema...

Page 16: ...est will be presented with a short survey of three questions The first screen will have one question and the second screen will have the final two The guest can choose to not answer the questions by p...

Page 17: ...d receipt was requested restaurant staff will need to retrieve the printed receipt from the designated receipt printer location and verify whether or not cash was used for payment Solid Red Indicates...

Page 18: ...swered the server will select the X button and allow the guest to continue processing their payment on the RAIL If an error to the bill needs to be rectified the server will select Wait Staff Function...

Page 19: ...een split or shared among guests on a ticket on the POS Menu items have been transferred to or from another check on the POS In these cases a ticket will have a Split by Item disabled icon next to the...

Page 20: ...they can verify all menu items are added to the check in the POS and then re present the RAIL to the guest Split Check on POS Multiple RAILs cannot be used for one ticket the ticket must be split ahe...

Page 21: ...line a guest s card include Credit card may not be valid Funds are insufficient Credit card cannot be read Credit card was poorly swiped Ensure the card is a valid credit card and not damaged The gues...

Page 22: ...e not limited to Cracked or broken case Hole s in case Loose or damaged screen or keypad Exposed wires or missing screws Additional stickers labels that may be masking other damage If a device has tam...

Page 23: ...ed or operating in conjunction with any other antenna or transmitter THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE...