Moneris Core Wireless Move/5000 User Manual Download

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(December 2020)

Moneris Core®
Semi-Integrated

Setting up Your Integration

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Summary of Contents for Core Wireless Move/5000

Page 1: ... December 2020 Moneris Core Semi Integrated Setting up Your Integration ...

Page 2: ... next 3 Semi integration methods 4 Available integration options by terminal 4 Cable connections for wired terminals 4 Setting up Core Semi Integrated on your terminal 5 Setting up a Wi Fi connection on your terminal 9 Troubleshooting semi integration 10 Moneris Merchant support 11 Financial and operational support 11 Integration support 11 ...

Page 3: ...he same IP address to the terminal Contact your network team IT department for assistance if needed Ensure you can process transactions in order to verify your terminal is connected to your own network and to the Moneris Host Consult the guides below for assistance V400m wireless terminal These guides are available at moneris com en support devices v400m Moneris Core V400m Setting up Your Hardware...

Page 4: ... Core Semi Integrated you can use your secure PCI compliant terminal to allow customers to enter their payment card information by tapping inserting or swiping their card allow customers to enter a tip on the terminal including tipping on the final dollar amount or on the pre tax subtotal when configured What to do next To review the different methods of integration USB Ethernet and Wi Fi along wi...

Page 5: ...rminal to your POS Available integration options by terminal The available integration methods vary according to your terminal as shown in this table Integration method V400c and Desk 5000 wired terminals V400m and Move 5000 wireless terminals Ethernet Wi Fi USB Cable connections for wired terminals Integration method Desk 5000 V400m USB Remove the back cover to access the USB port Plug one end of...

Page 6: ...ed on your Moneris terminal and to configure the integration settings to meet the needs of your business The instructions begin at the main menu If you do not see the main menu review the Using your Terminal guide to understand terminal navigation Refer to Before getting started on page 2 in the document 1 Tap Settings 2 Tap Application 3 Tap Integration ...

Page 7: ... 4 as well as Available integration options by terminal on page 4 If you are using a wired terminal V400c or Desk 5000 choose Ethernet and go to step 7 or choose USB and go to step 8 If you are using a wireless terminal V400m or Move 5000 the default value is Wi Fi Select Wi Fi if not already selected and then go to step 9 Important Cellular 4G communication must be disabled If your wireless termi...

Page 8: ... selected USB To implement USB integration your Moneris terminal and your POS must be physically connected by a USB cable a Connect one end of a USB cable to your Moneris terminal Connect the other end directly to your POS device b On the screen tap the Print on terminal toggle to disable enable support for printing receipts on the terminal This option is enabled by default If you disable it all r...

Page 9: ...n menu On the Move 5000 and Desk 5000 terminals press the menu key On the V400m and V400c terminals press the pound key 11 The terminal returns to the Main menu Note When the terminal is in semi integrated mode the Transactions icon no longer appears on the Main menu All transactions are initiated from your POS 12 To toggle back to standalone mode as required a On the Main menu swipe left to view ...

Page 10: ...in menu tap Settings 2 On the Settings menu tap Communication 3 On the Communication menu tap Communication Setup 4 Tap the Cellular toggle to disable it 5 Tap the Wi Fi toggle to enable Wi Fi The Scan Networks option appears 6 Tap Scan Networks to search for available Wi Fi networks The terminal displays a list of networks found 7 Tap the network you would like to connect to 8 Tap the Wi Fi passw...

Page 11: ...in the list below and refer to the Setting up your Software guide That guide provides instructions for setting up a static IP network connection Continue to use dynamic IP addressing which is the default on your Moneris terminal but configure your router to always assign the same IP address to the terminal Contact your network team IT department for assistance with this if needed Wired terminals M...

Page 12: ...rt Financial and operational support Call Moneris Customer Care available 24 7 toll free at 1 866 319 7450 We ll be happy to help You can also send us a secure message 24 7 by logging in to Merchant Direct at moneris com mymerchantdirect Integration support Contact your POS provider ...

Page 13: ...nt Neither Moneris Solutions Corporation or any of its affiliates nor any of our or their respective licensors licensees service providers or suppliers warrant or make any representation regarding the use or the results of the use of the information content and materials contained in this document in terms of their correctness accuracy reliability or otherwise Your gift card processing is governed...

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